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Overview of Hotel Pueblo Amigo Plaza & Casino

Photo gallery

Lobby
Terrace/Patio
Terrace/Patio
Down comforters, in-room safe, desk, blackout drapes
Down comforters, in-room safe, desk, blackout drapes

Hotel Pueblo Amigo Plaza & Casino

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Free Airport Shuttle
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationSan Ysidro Border Crossing11 min walk
    Popular LocationCentro Cultural Tijuana16 min walk
    Popular LocationTijuana Cultural Center (CECUT)19 min walk
    AirportTijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)13 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Standard Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 289 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Junior Suite (Executive Floor)

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite (Executive Floor)
  • Presidential Suite

    Room amenities

    • 818 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPresidential Suite
  • Suite Pueblo Amigo

    Room amenities

    • 818 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite Pueblo Amigo
  • Junior Suite

    4.7/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite
  • Suite (2 Queen Beds, Executive Floor)

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuite (2 Queen Beds, Executive Floor)
  • Suite 2 Queen Beds Renewed

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuite 2 Queen Beds Renewed
  • Suite, 2 Queen Beds

    4.1/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds
  • Standard Room, 2 Queen Beds

    4.5/5 guest room rating

    Room amenities

    • 289 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds
  • Junior Suite Renewed

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite Renewed

About this area

Tijuana

Located in Tijuana, Hotel Pueblo Amigo Plaza & Casino is connected to a shopping center. Centro Cultural Tijuana and Tijuana Wax Museum are cultural highlights, and travelers looking to shop may want to visit Hidalgo Market and Pasaje Gomez. Check out an event or a game at Agua Caliente Racetrack, and consider making time for Aquatica, a top attraction not to be missed.
Popular Location

What's nearby

  • San Ysidro Border Crossing - 11 min walk
  • Tijuana City Hall - 11 min walk
  • Tijuana Wax Museum - 16 min walk
  • Centro Cultural Tijuana - 16 min walk
  • Tijuana Cultural Center (CECUT) - 19 min walk

Getting around

  • San Ysidro Transit Center Station - 6 min drive
  • San Diego Santa Fe Depot - 18 min drive
  • AirportGeneral Abelardo L. Rodriguez Intl. Airport (TIJ) - 13 min drive

Restaurants

  • El Patio – Restaurant offering Mexican cuisine. Serves breakfast, lunch, and dinner.
View in a map

About this property

Hotel Pueblo Amigo Plaza & Casino

3.5-star hotel connected to a shopping center in Zona Rio
This hotel features a casino, a restaurant, and a bar/lounge. Free WiFi in public areas, free valet parking, and free airport drop-off are also provided. Other amenities include a coffee shop/café, a 24-hour business center, and spa services. All 108 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Other amenities available to guests include down comforters, free local calls, and free bottled water.
Hotel Pueblo Amigo Plaza & Casino offers 108 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible
  • Free 24-hour drop-off airport shuttle
  • Airport shuttle at scheduled times
  • Free area shuttle up to 10 km

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–noon on weekdays and 8:00 AM–1:00 PM on weekends: MXN 365 for adults and MXN 180 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Spa services

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room

Spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • 11 casino gaming tables
  • 774 casino slot machines
  • Casino (9580 square feet of space)
  • Casino sportsbook
  • Casino VIP room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of MXN 2000 will be collected before check-in.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 365 for adults and MXN 180 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pueblo Amigo Plaza Casino Tijuana
Hotel Pueblo Amigo Plaza Casino
Pueblo Amigo Plaza Casino Tijuana
Pueblo Amigo Plaza Casino
Hotel Pueblo Amigo Plaza Tijuana
Hotel Pueblo Amigo Plaza And Casino
Pueblo Amigo Hotel
Pueblo Amigo Tijuana
Pueblo Amigo Plaza Tijuana
Hotel Pueblo Amigo Plaza & Casino Hotel
Hotel Pueblo Amigo Plaza & Casino Tijuana
Hotel Pueblo Amigo Plaza & Casino Hotel Tijuana

Frequently asked questions

Is Hotel Pueblo Amigo Plaza & Casino pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Pueblo Amigo Plaza & Casino?
Self parking and valet parking are free at this property.
What time is check-in at Hotel Pueblo Amigo Plaza & Casino?
Check-in is from 3 PM - 5:30 AM.
What time is check-out at Hotel Pueblo Amigo Plaza & Casino?
Check-out is at noon.
Does Hotel Pueblo Amigo Plaza & Casino provide a shuttle to the airport?
Yes, there's a free shuttle from the hotel to the airport.
Where is Hotel Pueblo Amigo Plaza & Casino located?
Located in Zona Rio, this hotel is within 1 mi (2 km) of Tijuana Wax Museum, Centro Cultural Tijuana, and Plaza Rio Commercial Center. Hidalgo Market and Pasaje Gomez are also within 1 mi (2 km).
4.4
Excellent
Rating 5 - Excellent. 702 out of 1118 reviews
5 - Excellent 63%
Rating 4 - Good. 263 out of 1118 reviews
4 - Good 24%
Rating 3 - Okay. 79 out of 1118 reviews
3 - Okay 7%
Rating 2 - Poor. 42 out of 1118 reviews
2 - Poor 4%
Rating 1 - Terrible. 32 out of 1118 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Property great clean, staff great except and bar area he only had 3 people and didn’t acknowledge us till another employee told him hey they been waiting for a while. Parking didn’t like because it was full and hard to find due to non hotel guests came to casino.
Stayed 1 night in Jan 2021

5/5 Excellent

Traveled with group, Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff great Great Food In Restaurant great price on hotel
Stayed 1 night in Jan 2021

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very professional and eager to assist you. Room upgrade was very nice and and was able to meet in the suite with business associates
Stayed 1 night in Jan 2021

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service
All services staff food clean and safety rooms casino
Stayed 3 nights in Jan 2021

3/5 Okay

Traveled with partner
Sad face IconDisliked: Amenities, property conditions & facilities
Room wasn’t updated. Old and creepy but had fun at the casino
Stayed 1 night in Dec 2020