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Hotel Plaza Hermosa

Property class: 2.5

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Photo gallery for Hotel Plaza Hermosa

A reception desk with a sign reading "HOTEL Plaza Hiermosa". - Hotel Plaza Hermosa (Tijuana)
A hotel lobby with a reception desk, a potted plant, a flat-screen TV, and several wooden tables and chairs. - Hotel Plaza Hermosa (Tijuana)
A hotel reception area with a glass partition, a digital display, and a no-smoking sign. - Hotel Plaza Hermosa (Tijuana)
A hotel room with a bed, a television on a stand, a door with a number, and a hallway leading to another room. - Hotel Plaza Hermosa (Tijuana)
A staircase with a carpeted landing and a white wall with a small window. - Hotel Plaza Hermosa (Tijuana)
Located close to Centro Cultural Tijuana and San Ysidro Border Crossing, Hotel Plaza Hermosa provides a snack bar/deli. Stay connected with free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Deluxe Room, 1 Double Bed

A neatly made bed with a white headboard and matching pillows, a white nightstand, and a bedside table.

Deluxe Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Tijuana is home to Hotel Plaza Hermosa. Las Americas Premium Outlets and Macroplaza Insurgentes are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sesame Place San Diego. Check out an event or a game at Estadio Caliente, and consider making time for Centro Cultural Tijuana, a top attraction not to be missed. Visit our Tijuana travel guide
Map
Av. Constitucion 1821, Col Centro, Tijuana, BC, 22216

What's nearby

  • A white cup on a saucer, palm trees, and a building with a tiled roof.
    Av Revolución
    2 min walk - 0.1 miles
  • A store with shelves of terracotta pots and pans.
    Hidalgo Market
    17 min walk - 0.9 miles
  • A large spherical building with a staircase leading to its entrance.
    Centro Cultural Tijuana
    19 min walk - 1.0 mile
  • Fronton Jai Alai Palace
    7 min walk - 0.4 miles
  • Plaza Rio Commercial Center
    6 min drive - 1.2 miles

Getting around

  • San Ysidro Transit Center Station
    19 min drive
  • San Diego Santa Fe Depot
    20 min drive
  • Tijuana Intl. Airport (TIJ)
    19 min drive

Restaurants

  • Carmelita, Molino y Cocina
    6 min walk
  • Carl's Jr.
    6 min walk
  • Vittorio's Ristorante Italiano
    5 min walk
  • Tacos El Gordo Constitucion
    1 min walk
  • El Fuego De San Telmo
    7 min walk

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  • Free WiFi
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Plaza Hermosa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Plaza Hermosa?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at Hotel Plaza Hermosa?

Check-out is at 1 PM.

Where is Hotel Plaza Hermosa located?

Situated in Tijuana, this hotel is 1.1 mi (1.8 km) from Centro Cultural Tijuana and 2 mi (3.3 km) from San Ysidro Border Crossing. Galerias Hipodromo and Estadio Caliente are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Plaza Hermosa Reviews

6.4

6.4

Cleanliness

6.2

Location

6.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 63 out of 239 reviews
Rating 8 - Good. 50 out of 239 reviews
Rating 6 - Okay. 44 out of 239 reviews
Rating 4 - Poor. 30 out of 239 reviews
Rating 2 - Terrible. 52 out of 239 reviews

Reviews

Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT SERVICE
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Flora

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible place with bed bugs
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Trevor D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly no problems..parking on site was great
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
YES, I USE THE HOTEL FOR BUSINESS FOR MANY YEARS. ALL WAS GOOD. JF
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches room smelled like cigaretes
Stayed 2 nights in May 2026
Verified review

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LAST TRIP BEFORE DD214/ACCOUNTS CLOSE! JBF

ALL WAS GOOD-I PREFER THE HOTEL. I HAVE USED THE HOTEL FOR YEARS! JF
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Amanda Rose

Liked: Property conditions & facilities
Although we were only here for a couple of hours our room was okay I guess the TV didn't really have many channels the electricity went out twice our room had dirty walls. We overheard a conversation that staff wanted to charge the dirty towels and sheets don't know how true that was and we didn't want to find out. There was hot and cold water and the room did smell clean. So it was a 50/50.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Marisela

Liked: Staff & service
Bed was comfortable. Liked that it was walking distance to the downtown main street. Shower sometime released small amounts of water sometines more...We did find a few bugs in our room upon arrival. A/C worked well.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I use the Hotel when I am Writing Case Reports. Staff speak some English.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place in Border Area.

All Good. Water Cooler is Nice. I stay here for Case Work-Rest. Affordable. JF
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Roan

The worst hotel ever
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I USE THE HOTEL FOR REST AND CASE WORK. JF
Stayed 2 nights in Aug 2022
Verified review

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, amenities
The place was not that nice here you get what you pay tha carpet was dirty and had broken glass to shower the water pressure was low
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Verified traveler

Liked: Property conditions & facilities

Basic but clean

I needed a downtown basic and inexpenisve overnight to take a flight the next day. It worked for this.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I STAY HERE DURING CASE MANAGEMENT OPERATIONS AT MEXICO. I AM U.S. GOVERNMENT. JF
Stayed 2 nights in Sep 2022
Verified review

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled bad and bathroom was moldy. I checked out 4 hours later. I do not recommend this hotel at all!
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Edgar

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Roaches in the facility and moldy carpet smell. Other than that it's worth the price you pay.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Gerardo

Liked: Staff & service, amenities
Okay
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Check in time suppost to be at noon, which is why i decided to stay there. I got there around 1pm and was told that only 1 room was ready and it was the only one without air conditioned and the other rooms will be ready in about 2 hours, i took the available room, on the way there there were lots of flies everywhere, loud music in some rooms and very basic installations. I ended up leaving around 4pm.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Ted

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was NOT what their photos show. Prostitutes in and out, cockroaches inside the room, many stains on the bed sheets and pillow cases, furniture broken and with many cigarrette burns, a/c controlled by front desk person with a remote, parking lot dirty next to a big construction site, room door lock broken, they take your drivers license every time you step outside to the parking lot. I refused to stay and demanded a refund, they laughed at me and told me NO, I did not stay not even a day. Very unsafe dirty place.
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Juan Carlos

Liked: Cleanliness
Lo malo no me dieron cuarto con AIRE ACONDICIONADO. tuve que pagar extra por un cuarto con aire
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Chen

Disliked: Staff & service, amenities
No me dejaron cancelar y al tratar de hablar al hotel el trato fue pésimo la app simplemente se lavo las manos
Stayed 15 nights in Jun 2026
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple con lo básico
Stayed 1 night in Jun 2026