Hotel Palacio Azteca Tijuana, Trademark by Wyndham

Property class: 3.5

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Photo gallery for Hotel Palacio Azteca Tijuana, Trademark by Wyndham

A swimming pool surrounded by palm trees and a building with multiple balconies. - Hotel Palacio Azteca Tijuana, Trademark by Wyndham (Tijuana)
A modern building with large windows and a balcony, surrounded by a vineyard. - Hotel Palacio Azteca Tijuana, Trademark by Wyndham (Tijuana)
A buffet area with various food options, including salads, fruits, and vegetables, in a modern setting with a glass partition. - Hotel Palacio Azteca Tijuana, Trademark by Wyndham (Tijuana)
A modern building with multiple balconies and large windows. - Hotel Palacio Azteca Tijuana, Trademark by Wyndham (Tijuana)
A modern hotel lobby with a central seating area, multiple round wooden tables with vases, and a reception desk. - Hotel Palacio Azteca Tijuana, Trademark by Wyndham (Tijuana)
Located close to Plaza Rio Commercial Center and Paseo Chapultepec, Hotel Palacio Azteca Tijuana, Trademark by Wyndham provides free continental breakfast, a free roundtrip airport shuttle, and a terrace. Be sure to enjoy a meal at Ixchel Restaurant, the on-site buffet restaurant. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 9 of 9 rooms

Premium King Suite-Non-Smoking

  • Sleeps 4
  • 1 King Bed

Deluxe King Suite-Non-Smoking

  • Sleeps 4
  • 1 King Bed

2 Queen Beds Room, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Downtown Tijuana, a neighborhood in Tijuana, Hotel Palacio Azteca Tijuana, Trademark by Wyndham is in a shopping district and near the airport. Travelers eager for a bit of culture can stop by Centro Cultural Tijuana, while those who have shopping on the agenda may want to visit Plaza Rio Commercial Center and Paseo Chapultepec. Looking to enjoy an event or a game while in town? See what's going on at Estadio Caliente. Visit our Tijuana travel guide
Map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400

What's nearby

  • A large spherical building with a staircase leading to its entrance.
    Centro Cultural Tijuana
    17 min walk - 0.9 miles
  • A white cup on a saucer, palm trees, and a building with a tiled roof.
    Av Revolución
    17 min walk - 0.9 miles
  • Plaza Landmark Tijuana Shopping Center
    8 min walk - 0.5 miles
  • Plaza Rio Commercial Center
    14 min walk - 0.7 miles
  • Paseo Chapultepec
    17 min walk - 0.9 miles

Getting around

  • Beyer Blvd Trolley Station
    16 min drive
  • San Diego Santa Fe Depot
    20 min drive
  • Tijuana Intl. Airport (TIJ)
    13 min drive

Restaurants

  • Las Ahumaderas Tacos El Paisa
    2 min walk
  • Restaurante Mexicano S.A. de C.V.
    1 min walk
  • Café Comunal
    5 min walk
  • Montenegro Café
    5 min walk
  • Caffenio Cuauhtemoc Sur
    3 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ixchel Restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 668 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: MXN 668 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The name on the reservation must match the name on the guest's photo identification provided at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hotel Palacio Azteca Tijuana, Trademark by Wyndham have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Hotel Palacio Azteca Tijuana, Trademark by Wyndham pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 668 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Palacio Azteca Tijuana, Trademark by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palacio Azteca Tijuana, Trademark by Wyndham?

Check-out is at noon.

Does Hotel Palacio Azteca Tijuana, Trademark by Wyndham provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hotel Palacio Azteca Tijuana, Trademark by Wyndham located?

This family-friendly Tijuana hotel is located near the airport, within 1 mi (2 km) of Plaza Rio Commercial Center, Centro Cultural Tijuana, and Paseo Chapultepec. Galerias Hipodromo and Estadio Caliente are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Palacio Azteca Tijuana, Trademark by Wyndham Reviews

8.2

Very Good

8.4

Cleanliness

7.8

Amenities

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 533 out of 1001 reviews
Rating 8 - Good. 189 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 92 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and there staff we stay in this hotel every month ti go visit our family over there
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Hilce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great! The food at the restaurant was amazing, specially Sunday brunch! Overall experience was very pleasant. Thank you!
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Marco

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff and services are fine. The rooms need a major upgrade. The lobby, pool, bar, restaurant are fine. Location is right great. They have valet parking.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking space plus the entertainment at Saturdays night awesome with the singer Buda” was excellent
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Norma

Liked: Staff & service
Staff was helpful Food Was good
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area,very helpful staff(staff provided fast pass for quick reentry to the USA.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really helpful and really good customer service!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay! Marcos, the valet parking attendant, was outstanding. He was friendly, professional, attentive, and always willing to help with a smile. His exceptional customer service made me feel welcomed from the moment I arrived and truly made my stay even more enjoyable. The pool and bar were also incredible. The live singer was fantastic and kept the crowd entertained, creating such a fun and vibrant atmosphere. Between the excellent service, great entertainment, and relaxing amenities, this hotel exceeded my expectations. I highly recommend it and can’t wait to come back!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. Staff was friendly. Lobby was nice but rooms were outdated.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Manolo

Disliked: Cleanliness, staff & service, amenities
The room had a use soap with hairs and front desk and the lady that served the food she was very rude
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Vanessa

Liked: Staff & service
Upon arriving to the hotel the front staff greeted us. The room wasn’t ready for an early check in however they tried their best to deliver it as early as possible. The check in areas was warm and the room could be slot cleaner and updated. The level we got was being worked on. Rooms were old and needed a better clean. Breakfast was good and staff were awesome. Pool area was clean, however when we were ready to use the pool, it was closed due to what I was told being extra dirty from the night prior. Unfortunate because we were ready for it to be open at 8am as stated and still by 10am it was closed. So no pool use for my family as we were checking out.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Enedina

Staff was awesome ! Felt comfortable and welcoming. My family was well taken care of since the moment we drove up.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, personal and restaurant looks clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities
Staff is great very friendly
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Guillermo

Liked: Staff & service, amenities, property conditions & facilities
The staff made you feel at home.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, amenities
Very polite people
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very clean and safe. Buffet was delicious.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe place
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean with very friendly staff
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Eddie J

Liked: Cleanliness, staff & service, property conditions & facilities
The room, staff, food, and everything was great. However, I wouldn't get in the pool..
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Place was wonderful for the weekend. The staff was nice and helpful.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very courteous people
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how accommodating and friendly staff was!
Stayed 2 nights in Nov 2024