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Hotel Palacio Azteca Tijuana, Trademark by Wyndham

3.5 star property
Family-friendly hotel with free breakfast and free valet parking

Choose dates to view prices

Photo gallery for Hotel Palacio Azteca Tijuana, Trademark by Wyndham

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Buffet
Lobby
Outdoor dining
Point of interest
Located near Plaza Rio Commercial Center, Hotel Palacio Azteca offers a family-friendly environment with hot stone massages, a pool, and a garden area. Enjoy free WiFi, an on-site buffet restaurant, and attentive staff, all consistently earning positive reviews.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Free airport shuttle

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 Queen Bed, Mobility Accessible, Non Smoking

Room, 1 Queen Bed, Mobility Accessible, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Mobility Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Premium Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400

What's nearby

  • CAS Visa USA - 10 min walk - 0.6 miles
  • Plaza Rio Commercial Center - 12 min walk - 0.7 miles
  • Centro Cultural Tijuana - 15 min walk - 0.8 miles
  • San Ysidro Border Crossing - 4 min drive - 2.6 miles
  • Estadio Caliente - 4 min drive - 2.6 miles

Getting around

  • Beyer Blvd Trolley Station - 16 min drive
  • San Diego Santa Fe Depot - 20 min drive
  • Tijuana Intl. Airport (TIJ) - 13 min drive

Restaurants

  • ‪Las Ahumaderas Tacos El Paisa - ‬2 min walk
  • ‪Tacos Las 3 Salsas - ‬2 min walk
  • ‪barbas cakes & coffee - ‬4 min walk
  • ‪Restaurante Mexicano S.A. de C.V. - ‬1 min walk
  • ‪Café Comunal - ‬5 min walk

About this property

Hotel Palacio Azteca Tijuana, Trademark by Wyndham

Family-friendly hotel near Plaza Rio Commercial Center
Located close to Paseo Chapultepec and Centro Cultural Tijuana, Hotel Palacio Azteca Tijuana, Trademark by Wyndham provides free continental breakfast, a free roundtrip airport shuttle, and a terrace. Treat yourself to a hot stone massage or other spa services. Be sure to enjoy a meal at Ixchel Restaurant, the on-site buffet restaurant. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Babysitting (surcharge), laundry services, and wedding services
  • Free newspapers, a banquet hall, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 201 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ixchel Restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The name on the reservation must match the name on the guest's photo identification provided at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Frequently asked questions

Does Hotel Palacio Azteca Tijuana, Trademark by Wyndham have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Hotel Palacio Azteca Tijuana, Trademark by Wyndham pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Palacio Azteca Tijuana, Trademark by Wyndham?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Palacio Azteca Tijuana, Trademark by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palacio Azteca Tijuana, Trademark by Wyndham?

Check-out is at noon.

Does Hotel Palacio Azteca Tijuana, Trademark by Wyndham provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hotel Palacio Azteca Tijuana, Trademark by Wyndham located?

This family-friendly Tijuana hotel is located near the airport, within 1 mi (2 km) of Plaza Rio Commercial Center, Centro Cultural Tijuana, and Paseo Chapultepec. Galerias Hipodromo and Estadio Caliente are also within 3 mi (5 km).

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Hotel Palacio Azteca Tijuana, Trademark by Wyndham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 497 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 104 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very courteous people
Stayed 1 night in Aug 2025

10/10 Excellent

Maria Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel
Stayed 2 nights in May 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in Sep 2025

8/10 Good

Atul

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very helpful and friendly, specially front desk and house keeping , and Sergio in house keeping- 5/5 Location - everything is within walking distance -4.5/5 Facility - a bit old not maintained well 3.5/5 Breakfast - don't have a lot of options 4/5 Amenities 3/5 Would I stay here... Yes I would. Love the staffs and location. If they improve on amenities and facility....they should get 5/5
Swimming Pool
View from the room
Stayed 2 nights in Sep 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very clean and safe. Buffet was delicious.
Stayed 3 nights in Mar 2025

8/10 Good

Jose Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice but the room had a smell to it that I think they can do a cleaning to it.
Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location away from busy Doentown, but still walkable. Great Breakfast and free! Good water pressure
Stayed 2 nights in May 2025

10/10 Excellent

Monica

Liked: Amenities
I've stayed here several times and they always provide the best customer service. I recommended a thousand times. It is also close to downtown very convenient
Stayed 1 night in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
it was avery nice experience i would recommend it to everyone
Stayed 5 nights in May 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in TJ

I appreciate everyone here dedicated work to strive for the best I felt safe and have a wonderful room
Stayed 1 night in Mar 2025

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel super clean good service
Stayed 1 night in Oct 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness
Personal very friendly
Stayed 1 night in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice very clean safe and the stuff it was very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, nice and clean !!
Stayed 2 nights in Jan 2025

4/10 Poor

Juan

Disliked: Cleanliness
I really lov3d staying here when my kids were little but now the property it's old and runned down
Stayed 2 nights in Mar 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Nov 2024

2/10 Terrible

Carmen

Valet personnel were amazing , but restaurant personnel lacked customer service. Jesus waiter was the only one who was very attentive and respectful.
Stayed 3 nights in May 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient, clean and very accommodating to your needs, they go beyond to make your stay comfortable.. and will even go get food if you arrive after hours.. I highly recommend this hotel, Omar was very very helpful to us Thank you for everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Apr 2025

10/10 Excellent

AM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 3 nights in Feb 2025

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Lots to do in the area, heavy car traffic so not ideal for walking but we managed to get around on foot. Lots of good food and small shops
Stayed 1 night in Aug 2024

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