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Hotel Hacienda Santana

Property class: 3

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Photo gallery for Hotel Hacienda Santana

A cozy lounge area with leather sofas, a green armchair, and a small table with a lamp and a vase of flowers. - Hotel Hacienda Santana (Tecate)
A multi-level interior with a staircase, a dining area, and a chandelier. - Hotel Hacienda Santana (Tecate)
A building with multiple windows and a swimming pool in front. - Hotel Hacienda Santana (Tecate)
A bedroom with a large bed, wooden dresser, and a mirror. - Hotel Hacienda Santana (Tecate)
A room with two patterned armchairs, a small round table with a lamp, and a large arched window offering a view of a hilly landscape. - Hotel Hacienda Santana (Tecate)
You can look forward to free continental breakfast, a poolside bar, and a free grocery shopping service at Hotel Hacienda Santana. Be sure to enjoy a meal at Bajo Tierra, the on-site family restaurant. Enjoy the gym, as well as activities like hiking/biking. Free in-room WiFi is available to all guests, along with a free daily manager's reception and a terrace.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premier Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, each with a white bedspread and brown pillows. There is a wooden headboard, a nightstand with a lamp, and a chandelier.

Premier Double Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

A bedroom with a bed, bedside table, desk, chair, and a small table.

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a large bed, a wooden wardrobe, a bedside table with a lamp, and a telephone.

Standard Room

9.2 out of 10
Wonderful
(38 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Room

A bedroom with a wooden bed, a large white bathtub, a patterned sofa, and a wooden cabinet.

Romantic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio, 2 Queen Beds, Terrace, Poolside

A hotel room with two beds, a wooden wardrobe, a sofa, and a dining table.

Family Studio, 2 Queen Beds, Terrace, Poolside

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Room

Premium Room

  • Vineyard view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Tecate, Hotel Hacienda Santana is in the historical district. Macroplaza Insurgentes and Alameda Otay are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cleveland National Forest and Parque Morelos. Traveling with kids? Consider El Trompo Interactive Museum Tijuana and High Performance Center in Tijuana. Spend some time exploring the area's activities, including winery tours. Visit our Tecate travel guide
Map
Carretera Tecate Ensenada, Km.3.781 Colonia Maclovio Herrera, Tecate, BC, 21460

What's nearby

  • A large outdoor sign with the word "TECATE" in colorful letters, surrounded by trees and a gazebo in the background.
    Miguel Hidalgo Park
    10 min drive - 2.6 miles
  • Colosio Hill
    4 min drive - 3.1 miles
  • Tecate Cultural Center
    10 min drive - 2.4 miles
  • Nuestra Senora de Guadalupe Church
    11 min drive - 2.8 miles
  • La Madre Monument
    12 min drive - 3.8 miles

Getting around

  • Tijuana Intl. Airport (TIJ)
    46 min drive

Restaurants

  • La Pasadita
    12 min walk
  • Subway
    3 min drive
  • Tacos El Amigo
    4 min drive
  • Super Tortas, Carnitas y Alambres NOE
    3 min drive
  • Cockteleria El Pulpito
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bajo Tierra

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Heated pool
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500.00 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 900.0 per day

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000.00 per accommodation, per night (for stays between 01 May - 30 September)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 500.00 per pet, per night
  • Rollaway bed fee: MXN 900.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number Licencia Municipal de Operaciones para ejercer actividades mercantiles

We should mention

This property does not have elevators
Guests under 15 years old are not allowed in the hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Frequently asked questions

Does Hotel Hacienda Santana have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool types include heated pools.

Is Hotel Hacienda Santana pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 500.00 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Hacienda Santana?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Hacienda Santana?

Check-out is at noon.

Where is Hotel Hacienda Santana located?

This family-friendly Tecate hotel is located in the historical district, 2.7 mi (4.3 km) from Tecate Border, and within 25 mi (40 km) of High Performance Center in Tijuana and El Trompo Interactive Museum Tijuana. Alameda Otay and Macroplaza Insurgentes are also within 25 mi (40 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hacienda Santana Reviews

9.4

Exceptional

9.6

Cleanliness

8.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 761 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 40 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at this hotel and really love staying there. The staff is very helpful and polite. They have a free really delicious breakfast that includes chilaquiles, beans, quesadillas, menudo and their cafe de olla is really good. We will definitely stay here again.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and friendly staff. Overall a great experience.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great services & staff
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Everything clean and staff very friendly. Wonderful restaurant on the property. Amazing breakfast would definitely stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking attendant very respectful, lobby check in process fast and efficient. Breakfast included, nice property, comfortable bed. They have onsite restaurant bar. Next to property there is a convenience store. Down street food options
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent and very peaceful! Staff was outstanding and had an answer for anything that came up. They have two pools(indoor/outdoor) and they are amazing well kept. The outdoor patio/recreation area was excellent. I would definitely recommend this place to anyone!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, clean room, felt safe and secure.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, clean quiet and great staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I decided to take a spontaneous weekend trip, and we stayed at the Hacienda Santana. It’s absolutely beautiful and really captures that hacienda feel. The staff were incredibly friendly. Unfortunately, the WiFi was out, so my phone was my main communication tool, and my wife’s work calls wouldn’t go through. But, hey, it was our getaway, so it didn’t really matter I will definitely go back.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely hotel. Interior design is charming, and staff is friendly and helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked every thing. They are nice and let me check in early.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience staying at this hotel, very clean, great breakfast and the employees very helpful. I highly recommend it.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious and everyone was very friendly.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Italian restaurant on the premises, secured parking
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet & beautifully decorated. Great breakfast menu.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here so relaxing felt safe, definitely coming back
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stays and nice views really friendly staff
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfasts Room good Jacuzzi bad not enough hot water
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
I have stay here several times and the service along with price and location is excellent...
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Ron has spotless! Friendly staff and great free breakfast. I will definitely stay here again!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; great restaurant and bar
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Love it here. Everyone’s very friendly and makes us feel super welcome. It’s always so clean which is a huge plus. Can’t wait for their indoor pool to be done.
Stayed 2 nights in Jan 2026