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Hotel El Refugio

2.5 star property
Travelers find express check-out and in-room WiFi at their fingertips in this convenient hotel located in the entertainment district

Choose dates to view prices

Hotel El Refugio, in the entertainment district, offers a practical base for travelers. Guests enjoy in-room WiFi, dry cleaning services, and quick bites at the snack bar/deli. The 24-hour front desk ensures smooth express check-out for those heading to their next destination.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Individually decorated, individually furnished, laptop workspace

Classic Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Portable fan
Rainfall showerhead
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
BLVD. EL REFUGIO 25239, COL. FLORIDO 3ra. SECCION, Tijuana, BC, 22237

What's nearby

  • Presa Abelardo L. Rodriguez - 11 min drive - 4.7 miles
  • Parque Morelos - 17 min drive - 7.5 miles
  • Macroplaza Insurgentes - 17 min drive - 7.2 miles
  • El Trompo Interactive Museum Tijuana - 17 min drive - 7.2 miles
  • Chevron Stadium - 17 min drive - 6.3 miles

Getting around

  • Tijuana Intl. Airport (TIJ) - 30 min drive

Restaurants

  • ‪Mariscos Tito's - ‬7 min walk
  • ‪Hong Bun Buffet - ‬5 min walk
  • ‪Tortas Locas - ‬5 min drive
  • ‪Little Caesars Pizza - ‬13 min walk
  • ‪Mariscos Aniceto - ‬3 min drive

About this property

Hotel El Refugio

Hotel in the entertainment district
Hotel El Refugio provides amenities like dry cleaning/laundry services and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Express check-out, luggage storage, and a porter/bellhop
  • A 24-hour front desk, smoke-free premises, and concierge services
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch flat-screen TVs with premium channels
  • Heating, daily housekeeping, and phones

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Hotel El Descanso Inn
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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

Optional extras

  • Late check-out fee: MXN 300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

TIJUANA HOTEL EL REFUGIO Hotel
HOTEL EL REFUGIO TIJUANA
EL REFUGIO TIJUANA
EL REFUGIO
Hotel HOTEL EL REFUGIO TIJUANA
TIJUANA HOTEL EL REFUGIO Hotel
HOTEL EL REFUGIO TIJUANA
EL REFUGIO TIJUANA
EL REFUGIO
Hotel HOTEL EL REFUGIO TIJUANA
Hotel HOTEL EL REFUGIO
Hotel El Refugio Hotel
Hotel El Refugio Tijuana
Hotel El Refugio Hotel Tijuana

Frequently asked questions

Is Hotel El Refugio pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel El Refugio?

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel El Refugio?

Check-out is at 12:30 PM. Late check-out is available for MXN 300 (subject to availability).

Where is Hotel El Refugio located?

Situated in the entertainment district, this hotel is within 6 mi (10 km) of Amigos del Artes, Presa Abelardo L. Rodriguez, and IMSS Hospital General Regional No 1 Tijuana. Tijuana Mexico Temple and Chevron Stadium are also within 6 mi (10 km).

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Reviews

Hotel El Refugio Reviews

7.2

Good

7.0

Cleanliness

8.6

Location

7.0

Staff & service

6.8

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 35 out of 108 reviews
Rating 8 - Good. 27 out of 108 reviews
Rating 6 - Okay. 21 out of 108 reviews
Rating 4 - Poor. 9 out of 108 reviews
Rating 2 - Terrible. 16 out of 108 reviews

Reviews

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice qyu
Stayed 2 nights in Jun 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
The place is wood for staying one night but nothing extraordinary about that place, is secure and have hot water all time
Stayed 1 night in Jan 2024

8/10 Good

Raul

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
The facility
Stayed 1 night in Mar 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Oct 2024

2/10 Terrible

Rosario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked and went to look at the room the bathroom was horrible it was so dirty smelled like cigarettes I literally couldn’t stand the smell canceled my stay their that same day I checked in and left. Never booking from this hotel again
Stayed 1 night in Dec 2022

2/10 Terrible

Juan Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No good
Stayed 1 night in Jul 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did my reservation tru Hotels.com and when I get to hotel they told me that they don’t have any reservation for me and they Ofer me a room paying a lot more than I supposed to pay whit my reservation and they give me a dirty room whit no A/C a lots of noise kids running around and knocking on our door and running away like 3 times and the girls at the reception really bad actitud and bad customer service.!!
Stayed 1 night in Sep 2022

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta accesible
Stayed 2 nights in Nov 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para hospedarte ya sea un rato o días, excelentes habitaciones y todos los servicios de 10
Stayed 3 nights in Mar 2025

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para quedarse Solo no hay muchos canales de cable más que 6 y internet no agarraba :) De ahí en más exelente servicio
Stayed 8 nights in Feb 2025

6/10 Okay

Elvia

Liked: Staff & service, amenities, property conditions & facilities
La habitacion me gusto en general excepto la cabecera de la cama y no me gusto el baño parecia sucio y salia el aroma a caño!!!
Stayed 1 night in Feb 2025

2/10 Terrible

Flako

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me atendieron
Stayed 1 night in Feb 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Dec 2024

2/10 Terrible

Ernesto Arturo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel de paso viejo y feo
Stayed 3 nights in Nov 2024

8/10 Good

Maria del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación
Stayed 1 night in Jun 2024

8/10 Good

Cardin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquila
Stayed 2 nights in Apr 2024

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Tuvieron una atención cordial y me gusto el estacionamiento seguro
Stayed 1 night in Sep 2023

2/10 Terrible

Adolfo

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy Mala Experiencia
Stayed 1 night in Jun 2023

10/10 Excellent

gabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la propiedad es común no considero que tenga algo destacable en particular. Falta mejor control el acceso, detiene mucho el vehículo y se tiene que bajar no para que lo atiendan. Es lo único de ahí todo está muy bien.

4/10 Poor

Jose

Disliked: Amenities, property conditions & facilities
Pues que esta anunciado como hotel y no lo es, es un motel y pues que cuando se me pidió una tarjeta la registre, creyendo que con ella podria pagar y me dijeron que solo recibian efectivo,el cual obviamente no llevaba en ese momento. POr lo qjue decidí no quedarme con estas caracteristicas y reglas

10/10 Excellent

Mario Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio buena ubicación , muy cerca Oxxo, farmacia , mercado , zona de comida , recomendado
Stayed 1 night in Aug 2022

4/10 Poor

Edgar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Una de las fundas de las almohadas tenia manchas que parecian sangre seca. Las sabanas estaban manchadas. Habia mosquitos. Muy ruidoso, hubo musica en un lugar cercano hasta la madrugada. Al estar junto a una avenida es muy ruidoso.
Stayed 1 night in Apr 2022

8/10 Good

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
En relación precio y servicio esta bien y la ubicación esta bien porque tiene buenos accesos lo único que ya hay que cambiar los aires acondicionados y remodelar los baños que ya empiezan a deteriorarse, pero el hotel esta en buenas condiciones.
Stayed 4 nights in Mar 2022
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Policies

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