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City Express by Marriott Tijuana Otay

Property class: 3

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Photo gallery for City Express by Marriott Tijuana Otay

Lobby - City Express by Marriott Tijuana Otay (Tijuana)
Property amenity - City Express by Marriott Tijuana Otay (Tijuana)
Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi - City Express by Marriott Tijuana Otay (Tijuana)
Property amenity - City Express by Marriott Tijuana Otay (Tijuana)
Free daily continental breakfast - City Express by Marriott Tijuana Otay (Tijuana)
City Express by Marriott Tijuana Otay offers a convenient activity center with complimentary continental breakfast and in-room WiFi. Guests enjoy a well-equipped gym and a 24-hour business center, all supported by attentive staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 Queen Bed

7.8 out of 10
Good
(20 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Mesa de Otay, a neighborhood in Tijuana, City Express by Marriott Tijuana Otay is in the entertainment district and near the airport. Travelers who have shopping on the agenda can visit Alameda Otay and Plaza Península Shopping Center. Looking to enjoy an event or a game while in town? See what's going on at High Performance Center in Tijuana. Spend some time exploring the area's activities, including winery tours. Visit our Tijuana travel guide
Map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427

What's nearby

  • Autonomous University of Baja California
    3 min walk - 0.2 miles
  • Alameda Otay
    5 min walk - 0.3 miles
  • Caliente Casino
    7 min walk - 0.4 miles
  • High Performance Center in Tijuana
    10 min walk - 0.6 miles
  • U.S. Consulate General Tijuana
    13 min walk - 0.7 miles

Getting around

  • Beyer Blvd Trolley Station
    11 min drive
  • San Diego Santa Fe Depot
    26 min drive
  • Tijuana Intl. Airport (TIJ)
    10 min drive

Restaurants

  • Agredanos Burguer
    9 min walk
  • Buffalo Wild Wings
    10 min walk
  • Kong Fui Buffete
    4 min walk
  • Baristi
    11 min walk
  • IHOP
    10 min walk

About this property

City Express by Marriott Tijuana Otay

Hotel near Autonomous University of Baja California
Located close to Alameda Otay and U.S. Consulate General Tijuana, City Express by Marriott Tijuana Otay provides free continental breakfast, dry cleaning/laundry services, and car rentals on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also enjoy perks such as:
  • Free self parking
  • A free area shuttle, smoke-free premises, and an elevator
  • Concierge services, newspapers in the lobby, and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms boast comforts such as air conditioning, as well as perks like free WiFi and free bottled water. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free cruise terminal shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

Frequently asked questions

Is City Express by Marriott Tijuana Otay pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Express by Marriott Tijuana Otay?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Express by Marriott Tijuana Otay?

Check-out is at 1 PM.

Where is City Express by Marriott Tijuana Otay located?

Located in Mesa de Otay, this hotel is within a 10-minute walk of Autonomous University of Baja California and Alameda Otay. High Performance Center in Tijuana and U.S. Consulate General Tijuana are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Express by Marriott Tijuana Otay Reviews

8.2

Very Good

8.2

Cleanliness

8.0

Amenities

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 530 out of 1005 reviews
Rating 8 - Good. 218 out of 1005 reviews
Rating 6 - Okay. 104 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 99 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Alejandro

Good hotel. Next to the airport. Very convenient.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good, great location from the airport. what we need it was everything find
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean hotel clean room Awesome Staff Food was ok not my favorite
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lupe

Liked: Cleanliness, amenities, property conditions & facilities
great customer service, great area and fit our neeeds
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The room was fine and staff people were nice and friendly.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place clean rooms
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant staying

It was very good, customer service, rooms, variety of restaurants in wsalking distance, we felt safe, parking good.
Stayed 1 night in Jul 2025
Verified

8/10 Good

craig

Liked: Cleanliness, amenities, property conditions & facilities
The superior room was very nice and clean, comfortable bed, great HVAC. The staff was pleasant.The only thing that needs improvement is the breakfast. The food isnt very good, but there are a lot of great places to eat within 100 meters walking distance so not a big deal. The workout room treadmills are not in working oder which is inconvenient.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Rick

Liked: Cleanliness, property conditions & facilities
Great location if you're taking advantage of CBX to fly out of TIJ. Plenty of places to eat within walking distance. We would stay here again.
Stayed 1 night in May 2025
Verified

8/10 Good

joonyeop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good hotel, nearly can find lot's of restaurant, starbucks.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

pradeep kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, air conditioner is very sounding
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Margarita

Liked: Cleanliness
Disliked: Staff & service

A good hotel but needs improvement

The hotel overall is okay. I just wish that their check in would be faster. I waited for about 15minutes to get checked in. Also the shampoo was rancid. It did not make any foam. The hotel was clean and their breakfast was good.
Stayed 1 night in Mar 2025
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. The hotel is clean and they do have a friendly staff. The room was clean. However they only gave me one bath towel. The bath towel was too small. The free breakfast was quite basic. If you need to use their shuttle service, you need to reserve ahead of time. They only have a small van and it fills up quite quickly.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MARTIN FLORES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was very good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Claudia

Really good and clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rulby

Liked: Cleanliness, amenities, property conditions & facilities
Great service!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Denise

Room was perfect
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Manuel

Disliked: Property conditions & facilities
Yes
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Danoz Okeke

Liked: Cleanliness, staff & service, amenities
Clean and confortable room with friendly staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Carlithos

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

josuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Abbdon

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great service. Short drive from the airport.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and blankets were old and towels there were some stain in the restroom and drainer was broken
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for stay in TJ
Stayed 3 nights in Jul 2025