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Pipa Lagoa Hotel

3.5 star property
Travelers soak up the sun at poolside bars or venture to nearby Dolphins Bay Beach and Pipa Ecological Sanctuary for memorable coastal experiences

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Photo gallery for Pipa Lagoa Hotel

3 outdoor pools - Pipa Lagoa Hotel (Tibau do Sul)
SuĂ­te Premium Praia do Amor | Private spa tub - Pipa Lagoa Hotel (Tibau do Sul)
SuĂ­te Premium Praia do Amor | In-room safe, blackout drapes, free WiFi, bed sheets - Pipa Lagoa Hotel (Tibau do Sul)
Chalé Família Luxo | In-room safe, blackout drapes, free WiFi, bed sheets - Pipa Lagoa Hotel (Tibau do Sul)
Point of interest - Pipa Lagoa Hotel (Tibau do Sul)
Pipa Lagoa Hotel, near Madeiro and Dolphins Bay Beaches, offers a free breakfast buffet. Guests can relax at three outdoor pools or the children's pool with a swim-up bar. The multilingual staff consistently receives positive reviews.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Chalet Deluxe with Pool View

In-room safe, blackout drapes, free WiFi, bed sheets

Chalet Deluxe with Pool View

  • 103 sq m
  • Sleeps 4

View all photos for Apartment Super

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment Super

  • 49 sq m
  • Sleeps 3

View all photos for Suite

In-room safe, blackout drapes, free WiFi, bed sheets

Suite

  • 50 sq m
  • Sleeps 4

View all photos for Bungalow

In-room safe, blackout drapes, free WiFi, bed sheets

Bungalow

  • 127 sq m
  • Sleeps 5

View all photos for APARTAMENTO LUXO

In-room safe, blackout drapes, free WiFi, bed sheets

APARTAMENTO LUXO

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 49 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Chalé Família Luxo

Chalé Família Luxo | In-room safe, blackout drapes, free WiFi, bed sheets

Chalé Família Luxo

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Chalé Família Luxo Vista Jardim

Chalé Família Luxo Vista Jardim | In-room safe, blackout drapes, free WiFi, bed sheets

Chalé Família Luxo Vista Jardim

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 103 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for APARTAMENTO SUPER LUXO

In-room safe, blackout drapes, free WiFi, bed sheets

APARTAMENTO SUPER LUXO

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Premium Pipa

Suite Premium Pipa | Balcony

Suite Premium Pipa

  • Garden view
  • 87 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for SuĂ­te Premium Praia do Amor

SuĂ­te Premium Praia do Amor | Private spa tub

SuĂ­te Premium Praia do Amor

  • Garden view
  • 49 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for SuĂ­te Premium Praia do Madeiro

SuĂ­te Premium Praia do Madeiro | Bathroom | Hair dryer, towels

SuĂ­te Premium Praia do Madeiro

  • Garden view
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for SuĂ­te Premium de GuaraĂ­ras

SuĂ­te Premium de GuaraĂ­ras | In-room safe, blackout drapes, free WiFi, bed sheets

SuĂ­te Premium de GuaraĂ­ras

  • Garden view
  • 49 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for SuĂ­te Super Luxo FamĂ­lia

SuĂ­te Super Luxo FamĂ­lia | In-room safe, blackout drapes, free WiFi, bed sheets

SuĂ­te Super Luxo FamĂ­lia

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for BangalĂŽ FamĂ­lia

BangalĂŽ FamĂ­lia | In-room safe, blackout drapes, free WiFi, bed sheets

BangalĂŽ FamĂ­lia

  • Garden view
  • 127 sq m
  • Sleeps 5
  • 2 Double Beds OR 4 Twin Beds

View all photos for Suite Premium

In-room safe, blackout drapes, free WiFi, bed sheets

Suite Premium

  • 87 sq m
  • Sleeps 2

View all photos for Suite Master

In-room safe, blackout drapes, free WiFi, bed sheets

Suite Master

  • 50 sq m
  • Sleeps 2

View all photos for Suite Superior

In-room safe, blackout drapes, free WiFi, bed sheets

Suite Superior

  • 50 sq m
  • Sleeps 2

View all photos for Suite Superior

In-room safe, blackout drapes, free WiFi, bed sheets

Suite Superior

  • 50 sq m
  • Sleeps 2

View all photos for Chalé Família Luxo Vista

Chal�é Família Luxo Vista | In-room safe, blackout drapes, free WiFi, bed sheets

Chalé Família Luxo Vista

  • Lagoon view
  • 103 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Chalet Premium with Pool View

In-room safe, blackout drapes, free WiFi, bed sheets

Chalet Premium with Pool View

  • 109 sq m
  • Sleeps 4

View all photos for Apartment Deluxe

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment Deluxe

  • 49 sq m
  • Sleeps 3

View all photos for Chalet Deluxe with Garden View

In-room safe, blackout drapes, free WiFi, bed sheets

Chalet Deluxe with Garden View

  • 103 sq m
  • Sleeps 4

About the neighborhood

Tibau do Sul is home to Pipa Lagoa Hotel. While the natural beauty of Madeiro Beach and Dolphins Bay Beach can be enjoyed by anyone, those looking for an activity can check out Sibauma Beach. Pipa Ecological Sanctuary and Pipa Beach are two other places to visit that come recommended. Visit our Tibau do Sul travel guide
Map
Rodovia RN 003 trecho Tibau do Sul, Tibau do Sul, RN, 59178-000

What's nearby

  • Guarairas Beach
    2 min walk - 0.1 miles
  • Tibau do Sul Beach
    19 min walk - 1.0 mile
  • Giz Beach
    2 min drive - 1.0 mile
  • Tibau do Sul Ferry
    3 min drive - 1.5 miles
  • Cacimbinha Beach
    3 min drive - 1.7 miles

Getting around

  • SĂŁo JosĂ© de Mipibu Station
    35 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.)
    97 min drive

Restaurants

  • Marinas Sunset Lounge
    2 min drive
  • CafĂ© da ManhĂŁ
    1 min walk
  • Marcilios Bar
    15 min walk
  • Restaurante Cavalo De Fogo
    2 min drive
  • Bar e Restaurante Bacalhau
    2 min drive

About this property

Pipa Lagoa Hotel

Family-friendly hotel near Madeiro Beach
Located close to Pipa Ecological Sanctuary and Dolphins Bay Beach, Pipa Lagoa Hotel provides a free breakfast buffet, an airport shuttle, and 2 poolside bars. The on-site international cuisine restaurant, Lagoa Lounge Resto Bar, offers breakfast, lunch, dinner, and pool views. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a swim-up bar and a terrace.
Additional perks include:
  • 3 outdoor pools and a children's pool, along with a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a 24-hour front desk
  • A front-desk safe, tour/ticket assistance, and a TV in the lobby
Room features
All 80 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • 32-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Lagoa Lounge Resto Bar
  • Poolside Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Gym
  • Playground
  • Stereo
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 floor
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 10 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: BRL 250 per person (one-way)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

GirassĂłis Lagoa
Pipa Lagoa Resort Tibau do Sul
GirassĂłis Lagoa Resort Tibau do Sul
Girassois Lagoa Resort Tibau Do Sul, Brazil
GirassĂłis Lagoa Tibau do Sul
Lagoa Resort
Pipa Lagoa Tibau do Sul
Pipa Lagoa
Girassois Lagoa Resort Tibau Do Sul Brazil
Pipa Lagoa Hotel Tibau do Sul
Pipa Lagoa Resort Tibau Do Sul Brazil
Pipa Lagoa Resort
GirassĂłis Lagoa Resort
Pipa Lagoa Hotel Hotel
Pipa Lagoa Hotel Tibau do Sul
Pipa Lagoa Hotel Hotel Tibau do Sul

Frequently asked questions

Does Pipa Lagoa Hotel have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9 AM–7:00 PM.

Is Pipa Lagoa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pipa Lagoa Hotel?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Pipa Lagoa Hotel?

Check-out is at noon.

Does Pipa Lagoa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BRL 250 per person applies.

Where is Pipa Lagoa Hotel located?

Set in Tibau do Sul, this family-friendly hotel is within 6 mi (10 km) of Madeiro Beach, Dolphins Bay Beach, and Pipa Ecological Sanctuary. Pipa Beach and Love Beach are also within 9 mi (15 km).

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Reviews

Pipa Lagoa Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 203 out of 376 reviews
Rating 8 - Good. 110 out of 376 reviews
Rating 6 - Okay. 36 out of 376 reviews
Rating 4 - Poor. 15 out of 376 reviews
Rating 2 - Terrible. 12 out of 376 reviews

Reviews

10/10 Excellent

Kayo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Stayed 1 night in Jun 2025

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Aug 2024

2/10 Terrible

Eliane

Disliked: Staff & service, amenities, property conditions & facilities
I went to this hotel because the website said they had spa and sauna. And I paid the price for these services. What a surprise when I got there, the spa and sauna were under construction but nothing was said on their website. They asked if I wanted to go to another hotel in the middle of a public holiday, of course I could not go to another hotel and had to stay there. They said I was wrong, that their website advised they were under construction. I opened the website in front of them and it did not say anything. They did not apologize. I went to the bedroom and had requested 2 twins beds and it was confirmed by email. When I opened the bedroom door, it had a queen bed. I decided to have lunch while they sorted the room out since the restaurant would be closing in 45 min. Later went to have a shower to relax but it was not working properly. Breakfast is from 7:30am to 10 am but you have to choose between 3 shifts in order to have your breakfast. If you choose to have your breakfast at 8:30am you cannot go earlier. I went there with the intention of relaxing for a few days and ended up being upset. It was a nightmare. Besides the astronomical prices at the hotel and Pipa. I do not recommend this hotel.
Stayed 4 nights in Sep 2022

10/10 Excellent

Sergio M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O atendimento desde a recepção foi muito bom! Funcionårios receptivos e solicitos! Vista linda!
Stayed 2 nights in Dec 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
Serviço de muita qualidade. Estrutura do hotel excelente para crianças e momento de relaxamento
Stayed 2 nights in Oct 2025

10/10 Excellent

Rayssa T N

Liked: Cleanliness, staff & service, amenities
Equipe gentil e quarto maravilhoso
Stayed 2 nights in Nov 2025

4/10 Poor

Maria Carla

Liked: Cleanliness
Disliked: Staff & service
Boa tarde! Infelizmente a estadia foi bem ruim! Tomei um abuso enorme pelo hotel! JĂĄ havĂ­amos ficado no hotel por 2 outras oportunidades e dessa vez a experiĂȘncia foi ruim! Bem ruim. Primeiro, era uma confraternização e o hotel implicou com tudo! EstĂĄvamos na beira da piscina na sexta Ă  noite, sem excessos, sem gritaria, mas apenas conversando, com o som de uma pequena caixa de som baixa, e simplesmente nos mandaram dormir! Inclusive um senhor, que nĂŁo sei quem Ă©, mas parecia ser gerente, foi muito grosseiro e mal educado. HorrĂ­vel! JĂĄ chegou dizendo q nĂŁo aceitavam confraternizaçÔes đŸ˜±! Ficamos pensando: como assim? Um hotel de praia, que avisamos que farĂ­amos nossa confraternização. PĂ©ssimo Outra situação
 as crianças estavam brincando e correndo! Mandaram que elas nĂŁo corressem!!! Como assim!?!?! Num hotel que tem estrutura e aceita crianças??? Terceira coisa: toalhas de piscina!!! NĂŁo trocam as toalhas molhadas?!?! InacreditĂĄvel!!! Quarta coisa: cafĂ© da manhĂŁ com hora agendada e cordinha fechada?!! Sinceramente!!! Parecia um quartel! Um retiro! PĂ©ssimo, pĂ©ssimo pĂ©ssimo! NĂŁo volto mais Sim
 os funcionĂĄrios do hotel pareciam fiscais! A impressĂŁo que deu era q estĂĄvamos fazendo tudo fora das regras e tĂ­nhamos que ser controlados. Jamais, em toda minha vida, passei por algo assim. Fica o registro.
Stayed 2 nights in Nov 2025

8/10 Good

AILTON

Liked: Cleanliness, staff & service, amenities
Conjunto de piscinas de excelente qualidade e atendimento da equipe muito bom.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aline

Liked: Cleanliness, amenities
Bom
Stayed 1 night in Nov 2025

10/10 Excellent

Carmem

Liked: Cleanliness, staff & service, amenities
Quarto, comodidades, equipe, tudo excelente.
Stayed 2 nights in Oct 2025

8/10 Good

Geimisson

Liked: Cleanliness, staff & service, amenities
Estava bom.
Stayed 2 nights in Oct 2025

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com estrutura muito boa, piscina excelente, academia boa, no perĂ­odo que fiquei tinha programação para crianças. O cafĂ© da manhĂŁ Ă© bom, mas a ressalva que fica Ă© sobre a questĂŁo do horĂĄrio, onde o hĂłspede precisa agendar um horĂĄrio, e este nĂŁo pode ser mudado. O que ao meu ver gera um incĂŽmodo, pois essa prĂĄtica parece mais com exĂ©rcito do que com um lugar para o lazer. Vai ter dias que a pessoa quer acordar mais cedo, para curtir a praia, ou vai querer dormir um pouco mais, mas nĂŁo vai poder, se nĂŁo perde o cafĂ©. Enfim, Ășnica ressalva.
Stayed 2 nights in Oct 2025

6/10 Okay

Renato

Liked: Cleanliness, property conditions & facilities, room comfort
O hotel é excelente, garçons super atenciosos. Ponto de melhoria sao os atendimentos no quarto, tivermos problema na banheira
Stayed 2 nights in Oct 2025

8/10 Good

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sempre tranquilo

como sempre, qualidade, conforto e limpeza são os carros chefes deles. Só critico os preços praticados que são bem fora da realidade
Stayed 2 nights in Oct 2025

10/10 Excellent

RoncĂĄlio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa, excelente para família e crianças
Stayed 2 nights in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sempre muito agradĂĄvel.
Stayed 1 night in Sep 2025

6/10 Okay

ANDERSON

Disliked: Staff & service

Atendimento precĂĄrio

Atendimento muito ruim, ninguém ajuda com as bagagens, ninguém mostra onde é o quarto. Deixando os hóspedes totalmente perdidos. Controle do ar condicionado é universal, não permitindo acesso a vårias opçÔes/configuraçÔes. Ponto positivo para jardinagem e as piscinas.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comida maravilhosa, ambiente familiar, limpeza ótima, piscinas deliciosas. Muitas programaçÔes para as crianças. Voltaremos com certeza.
Stayed 2 nights in Jul 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entrega o que promete.

O quarto que ficamos precisa de modernização. As camas eram confortĂĄveis e a roup de cama era de qualidade. O atendimento no restaurante e cafĂ© da manhĂŁ foram muito bons, na piscina, tambĂ©m. O cafĂ© da manhĂŁ Ă© na medida certa, foi excelente. O Ășnico ponto negativo foi um recreador que estava visivelmente fora de sintonia com os demais. Foi rude e impaciente com algumas crianças, comportamento nĂŁo verificado com outros. No todo, Ă© muito bom para famĂ­lias.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ygo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo Hotel!

Ótimo Hotel!! CafĂ© da manhĂŁ super diversificado, acomodaçÔes espaçosas, academia com Ăłtimo maquinĂĄrio, atendimento bastante qualificado, boa ĂĄrea de lazer.
Stayed 4 nights in Jul 2025

6/10 Okay

Alan chaves

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

PĂ©ssimo restaurante do hotel

Quarto grande e confortåvel. O hotel é espaçoso e piscina muito boa com muito espaço Kids . O ponto muito negativo é bar da piscina fechar muito cedo , piscina infantil apagar as luzes muito cedo e restaurante comida de custo benefício péssimo. Não recomendo comer lå.
Stayed 2 nights in Jan 2025

2/10 Terrible

Vlademir

Completa insatisfação

Fiquei muito revoltado em ter que pagar 100,00 por uma toalha de piscina que minha esposa deixou na em cima da mesa (da piscina), e que esquecemos de pegar e devolver. Com certeza ela foi recolhida pelo staff do hotel e não extraviada. Por isso minha indignação, pois vi vårios hóspedes passando pelo mesmo problema. O procedimento é tão estranho que os 100,00 tiveram que ser passado numa maquininha diferente da que foi pago todo o consumo do hotel. Muito esquisito!
Stayed 2 nights in Jan 2025

2/10 Terrible

Virginia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito ruim e com preços exorbitantes

Hotel com serviço muito ruim, comida de pessima qualidade e tudo muito caro, com preços exorbitantes. CafĂ© da manhĂŁ muito fraco. Tinha uma aranha caranguejeira enorme dentro do meu quarto com minha bebĂȘ(tenho fotos). Um perigo!! O hotel Ă© muito inflexĂ­vel e cobra extra de tudo. Minha filha ficou doente 3 dias antes do meu check-in e solicitamos a isenção da multa de cancelamento, o que foi rejeitado pelo hotel. Achei muita falta de sensibilidade do hotel. NĂŁo sabem fidelizar o cliente. Fuja desse hotel pra nĂŁo ter dor de cabeça. Tem outros muito melhores em pipa.
Stayed 2 nights in Jan 2025

8/10 Good

rhanda

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Muito a melhorar nos quartos

Gostei muito da estrutura do hotel num geral. Mas acho que deveriam ter quartos pra famílias maiores. A limpeza do meu quarto e qualidade dos travesseiros e cortinas deixou muito a desejar. Acordava com a claridade na minha cara pq o lugar tinham muitos vidros e os black outs caíam a toda hora do lugar. Acho que a parte esportiva tbm poderia melhorar. Eles tem espaço pra fazer uma quadra de beach tennis ou campinho pras crianças.
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Decadente

Infraestrutura muito boa para crianças, mas o quartos precisam de uma remodelação e reforma urgentes. O banheiro estava com as cubas trincadas, paredes sujas, chuveiro gotejando, ausĂȘncia de shampoo e condicionador, e por fim, a lixeira era amassada e enferrujada.
Stayed 2 nights in Jan 2025