See all properties

Muthu Royal Thurso Hotel

Property class: 3

Choose dates to view prices

Photo gallery for Muthu Royal Thurso Hotel

Food and drink - Muthu Royal Thurso Hotel (Thurso)
Lounge - Muthu Royal Thurso Hotel (Thurso)
Exterior detail - Muthu Royal Thurso Hotel (Thurso)
Room - Muthu Royal Thurso Hotel (Thurso)
Bar (on property) - Muthu Royal Thurso Hotel (Thurso)
Take advantage of dry cleaning/laundry services, a bar, and a restaurant at Muthu Royal Thurso Hotel. Stay connected with free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a mirror.

Standard Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Standard Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Family Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Located in Thurso, Muthu Royal Thurso Hotel is in the city center and by the sea. North Coast Visitor Centre and Castlehill Heritage Center are cultural highlights, and some of the area's landmarks include Old St Peter's Kirk and Holburn Head. Thurso Leisure Centre and Lyth Arts Centre are also worth visiting. Spend some time exploring the area's activities, including snowshoeing and golfing. Visit our Thurso travel guide
Map
Traill Street, Thurso, Scotland, KW14 8EH

What's nearby

  • North Coast Visitor Centre
    4 min walk - 0.3 miles
  • Thurso Beach
    4 min walk - 0.3 miles
  • UHI North Highland - Environmental Research Institute
    4 min walk - 0.3 miles
  • Thurso Leisure Centre
    7 min walk - 0.4 miles
  • UHI North Highland - Thurso Campus
    17 min walk - 0.9 miles

Getting around

  • Thurso Station
    7 min walk
  • Wick (WIC)
    35 min drive

Restaurants

  • Top Joes
    1 min walk
  • Ulbster Arms Hotel
    10 min drive
  • Y-Not Bar and Grill
    3 min walk
  • Captain's Galley
    3 min drive
  • Robins
    1 min walk

Similar properties

Twin Room
Manor House
Thurso
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
8.4 out of 10, Very Good, 163 reviews
Manor House
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Orkney Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: GBP 2 per stay

We have included all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

  • Fee for full breakfast: approximately GBP 10 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property class

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Frequently asked questions

Is Muthu Royal Thurso Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Muthu Royal Thurso Hotel?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Muthu Royal Thurso Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Muthu Royal Thurso Hotel located?

Located in the heart of Thurso, this hotel is within a 5-minute walk of North Coast Visitor Centre, Thurso Library, and UHI North Highland - Environmental Research Institute. Victoria Walk and Old St Peter's Kirk are also within 10 minutes. Thurso Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Muthu Royal Thurso Hotel Reviews

6.4

7.2

Cleanliness

7.4

Location

7.2

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 55 out of 495 reviews
Rating 8 - Good. 150 out of 495 reviews
Rating 6 - Okay. 164 out of 495 reviews
Rating 4 - Poor. 78 out of 495 reviews
Rating 2 - Terrible. 48 out of 495 reviews

Reviews

Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge hotel, very clean and comfortable rooms
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were accommodated for very well, and we found this to be the better hotel out of the 4 we stayed in over our week trip doing the NC500. It’s not exactly the Ritz but it’s clean, comfortable and cosy. In a decent location (not much to do in the town but it was nice and quiet). Would stay here again if we were near the area in a heartbeat!
Stayed 1 night in Apr 2022
Verified review

8/10 Good

j

Liked: Cleanliness, staff & service, room comfort
Clean room, comfortable bed, hotel a little dated but staff friendly enough. Breakfast cooked to order so be prepared to wait a little. Restaurant closed, bar meals choice of 3 main meals, fish, scampi and chicken burger. Had the fish and it was terrible but charged restaurant prices, ate elsewhere for rest of stay.
Stayed 3 nights in Nov 2021
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good..bar not great didnt have many drinks and no food
Stayed 1 night in Oct 2021
Verified review

6/10 Okay

Katherine

Liked: Staff & service
Very good value for the very little it cost. Fine for short stay. Staff were helpful and considerate about parking. The property needs renovation urgently.
Stayed 1 night in Oct 2021
Verified review

6/10 Okay

R

Liked: Cleanliness, staff & service

Interesting place, clean and cheap

The hotel was a grand place in its time, its a bit tired and could do with a make over. The staff were pleasant and food was very nice, the evening meal menu was good how, however, and this could be my mis understanding ! I did not realise the menu was a set 3 course so having just one main and being charged for a starter and desert I didnt want was a little off putting. That aside for the cost which inclueds breakfast its good value.
Stayed 1 night in Oct 2021
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Thank you
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Old hotel in need of modernisation, but appears well-run and is reasonably comfortable.
Stayed 1 night in Oct 2021
Verified review

6/10 Okay

alethea

Liked: Cleanliness, staff & service, room comfort

NC500

Friendly helpful staff and a Nice full breakfast. Hotel is a bit dated, it was clean and inc towels n toiletries so no complaints. There is Parking on site and a petrol station to hand next door. Easy location on route NC500. We’d be happy to stay again should we be in the area.
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Siobhan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Murthu hotel Thurso September stay

Our stay was good, great breakfast. Receptionist was not overly friendly or forthcoming g with information. The property is old but internally well maintained, however could do with the external windows cleaning
Stayed 1 night in Sep 2021
Verified review

4/10 Poor

Duncan

Liked: Cleanliness
Disliked: Staff & service, amenities
Did not like the bar and the attitude of the bartender
Stayed 1 night in Sep 2021
Verified review

6/10 Okay

Simon

Liked: Staff & service

Tired of Thurso

The hotel was well placed and free parking available nearby. The room was clean but rather dated. The bed was comfortable and the shower good. Our window overlooked the street so there was street noise through to midnight which was a little intrusive. The breakfast was good although the service and access to the self service parts of the breakfast a little chaotic. Overall, the place was in need of some investment and refurbishment. The hotel wasn't as bad as some of the reviews I have subsequently read but it wouldn't be my first choice when I'm next in Thurso.
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities

A bygone era

Like going back to the seventies, and not upgraded since. Clean bed linen, clean bathroom, clean room. Breakfast standard fare. We were on the Scotland 500 cycle and it served its purpose for a good night sleep, but no frills and thd hotel needs some major investment to bring it up to modern day standards
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Older Hotel

Older hotel that was very functional, but a bit dark in some of the hallways
Stayed 2 nights in Aug 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very comfortable, clean and bright.
Stayed 3 nights in Aug 2021
Verified review

2/10 Terrible

ALAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please Don't Stay Here

I stay in a lot of budget hotels travelling with my work but this one was the worst I have stayed in, as soon as we arrived the receptionist was appoligising for everything, no lift, sorry your room is so far away but we are fully booked, book by who? DHS or asylum seekers I guess, only good point as we were carrying out cases up the stairs as no lift a suited man offered to help us, the room was tiny, the double bed was tiny, the pillows were like a cotton bud put inside a pillow case, there was no slip mat for the shower, 1980 style of furnishing and decor, the mattress was like a slab of concrete to sleep on, people walking the corridors and slamming doors from just after 5am, all in all couldn't wait to get out of this place, give this place a big swerve
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The stay was fine, quiet and a comfortable bed. Breakfast was okay, though only ate an evening meal in there once, finding better place the other night. Thurso is not that interesting, and not a place for holidaying just for trips to John O'Groats and the Orkneys or for the NC500 tour
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Andrew

Liked: Staff & service

The hotel could have been a lot better, I certainly would not say it was a 3-star hotel. The welcome and check-in was very good and helpful as was the service. The menu was extremely poor and very limited as was the drinks at the bar with only 1 pump of draught beer in 4 being on. The decor and furniture were dated as was the door locks, ours wouldn't lock at all, with keys still being used. The hotel was very clean, but as I said at the start could be a lot better and needs money spending on it. And before I finish and forget sinage is required for where the car park is as we got conflicting directions from staff and guests.
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and breakfast
Stayed 1 night in Jul 2021
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Feeling short-changed

I must have spent too much time abroad, where accommodation is reasonably priced. I was dismayed at the condition of some of the hotels in comparison with the price paid.
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Staff very friendly and good location, room was clean but the whole hotel is very dated, had a room that didn't face onto the road this time so noise was less of an issue, (the tiny) TV packed up on the final night which was a bit of pain too.
Stayed 6 nights in Jul 2021
Verified review

6/10 Okay

Lynne

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel needs a refurb. The lift was out of order for the 2 days we were there.
Stayed 2 nights in Jul 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in good breakfast
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really lovely staff

Wonderful stay that made our honeymoon amazing. The staff here was so lovely. We stayed for our honeymoon and got upgraded to the best room in the hotel. Very comfy beds and clean room. We even got complimentary prosecco to congratulate us. Really friendly and such a kind gesture
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Michael

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Touring

Okay wouldn't stop there again, old and tired
Stayed 1 night in Jun 2021