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Castletown Hotel

Property class: 3

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Photo gallery for Castletown Hotel

A beach with the sun setting over the ocean, creating a silhouette of clouds against the sky. - Castletown Hotel (Thurso)
A bar area with a counter, shelves of bottles, and a dining table with chairs. - Castletown Hotel (Thurso)
A narrow pathway leading to a building with a white fence on one side and a stone wall on the other. - Castletown Hotel (Thurso)
A room with a checkered carpet, large windows, and a potted plant. - Castletown Hotel (Thurso)
A historic stone building with a traditional architectural style, featuring a prominent entrance with a blue door, multiple windows, and a sign for Castleletown Hotel. - Castletown Hotel (Thurso)
Located close to Dunnet Bay Beach and Dunnet Bay Distillery, Castletown Hotel provides a terrace, an arcade/game room, and a library. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Bar
  • Laundry

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Double Room

A hotel room with two beds, a chair, a table, a lamp, and a picture on the wall.

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

A bedroom with a bed, a desk, a chair, a window with curtains, and a wall-mounted picture.

Classic Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

A hotel room with two beds, a desk with a chair, a mirror, and a television.

Classic Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

A bedroom with a bed, a dresser, a desk, and a television on the wall.

Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

A hotel room with a single bed, a desk with a chair, a mirror, and a window with curtains.

Classic Single Room

8.4 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

A hotel room with a bed, bedside table, lamp, chair, and a window with curtains.

Superior Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room (1 Adult)

A bedroom with a bed, two bedside lamps, a window with curtains, a radiator, a wooden door, and a red chair.

Superior Double or Twin Room (1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room Single Use (Single use)

A hotel room with a bed, a desk with a lamp, a mirror, a wardrobe, and a bathroom visible through an open door.

Classic Double Room Single Use (Single use)

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Double Room, 1 Double Bed with Sofa bed

A hotel room with a large bed, bedside tables, a dresser, a chair, and wall-mounted lamps.

Family Double Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room, 2 Twin Beds

A hotel room with two beds, a painting on the wall, and two bedside lamps.

Classic Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Thurso, Castletown Hotel is in the historical district and near the beach. Dunnet Head Lighthouse and Castle of Mey are notable landmarks, and some of the area's activities can be experienced at Dunnet Bay Distillery and Scrabster Ferry Terminal. Dunnet Bay Beach and UHI North Highland - Environmental Research Institute are two other places to visit that come recommended. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Thurso travel guide
Map
Main Street, Castletown, Thurso, Scotland, KW14 8TP

What's nearby

  • A coastal cliff with a lighthouse and ocean waves crashing below.
    Dunnet Head Lighthouse
    19 min drive - 10.3 miles
  • A historic stone castle with multiple towers and a flag, surrounded by a well-maintained lawn and a pathway leading to the entrance.
    Castle of Mey
    22 min drive - 11.2 miles
  • The Green
    6 min walk - 0.4 miles
  • Castlehill Heritage Center
    10 min walk - 0.6 miles
  • Dunnet Bay Beach
    14 min walk - 0.8 miles

Getting around

  • Thurso Station
    9 min drive
  • Inverness (INV)
    153 min drive

Restaurants

  • The Upper Deck
    9 min drive
  • Park Hotel
    6 min drive
  • Northern Sands
    4 min drive
  • Charlie Chan Chinese Restaurant
    6 min drive
  • Y-Not Bar and Grill
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Lounge

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 24 and December 27.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property class

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Frequently asked questions

Is Castletown Hotel pet-friendly?

Yes, Castletown Hotel allows dogs (limit 2 total). There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Castletown Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Castletown Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Castletown Hotel located?

This family-friendly Thurso hotel is located near the airport, 0.7 mi (1.2 km) from Dunnet Bay Beach, and within 6 mi (10 km) of Dunnet Bay Distillery and UHI North Highland - Environmental Research Institute. Scrabster Ferry Terminal and Mary-Ann's Cottage are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Castletown Hotel Reviews

8.8

Excellent

9.0

Cleanliness

7.6

Location

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 260 out of 480 reviews
Rating 8 - Good. 149 out of 480 reviews
Rating 6 - Okay. 50 out of 480 reviews
Rating 4 - Poor. 14 out of 480 reviews
Rating 2 - Terrible. 7 out of 480 reviews

Reviews

Verified review

8/10 Good

phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the room sizes were great. Breakfast was very nice. The only downside was the car park is not very large so I had to park on the street, but was not the biggest issue. Was overall a good experience
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom were small but clean. Staff was very, very helpful and kind. Beds were very comfortable. Hotel is old, but has character. The breakfast was very good and generous.
Stayed 1 night in May 2026
Verified review

8/10 Good

amber

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfortable room and yummy breakfast!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay, with delicious food and fantastic staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great little hotel nice rooms, good breakfast, friendly staff, not much in the immediate area, but enjoyable stay comfortable beds etc would go back again
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Dervin

Liked: Cleanliness, staff & service, amenities
Me and wife had a 1 night stay hotel was very nice our room was nice and clean staff where excellent and made you feel welcomed food was excellent average priced and nice portions the price we payed for 1 night included a excellent breakfast was brilliant
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here in the last 7 months and I think this place is top notch. From the extremely helpful and friendly staff, to the incredible breakfasts included with our room and the excellent dinners we purchased in the evenings, to the superb communication by hotel staff, and the clean and comfortable rooms…I will certainly be back in the future. I’d love to see whoever is running this business teach these principles of professionalism and attention to detail to larger chains because they just get it! Eric Slivoskey
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Aitor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking at the back was full, but there is a municipal free parking just accross the road. The breakfast was magnificent. Room was comfortable. Mattress and Duvet are of great quality. Recommended.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Suzanne Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was good Room comfortable and clean Staff very friendly and helpful
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel staff friendly food 1st class
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel on NC500 route. Easily parked to rear of property. Helpful staff with big clean rooms and competitively priced dinner menu in restaurant. Breakfast was perfect to set us up for the days onward travel. We stayed in room 18 which was right next to the road on the ground floor. Was honestly a little noisy with traffic initially but settled in evening and we slept ok. Suggestions: King sized beds would be a good improvement as room is big enough. We were awoken by a group loudly chatting while waiting for a coach pickup outside our window at 7am, so would suggest hotel put a sign on window just asking anyone waiting to be mindful of customers sleeping.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food excellent, staff excellent
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. Was a nice touch having biscuits on the tea tray. The staff were excellent. Special shout out to Michelle who made sure our stay was special. The breakfast was fantastic. Fresh fruit available. The hot stuff was good to perfection. We did have evening meals aswell which were also excellent and a great choice and really good value. Parking was available and if the car park was full, there is availability on the street
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

william

Liked: Property conditions & facilities, room comfort
From checking in to our check out the service was excellent the staff were very friendly and attentive throughout
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Stirling close to the old time jail and many dining options - I would stay here again
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, helped with our vegan requirements. Pet friendly and easy parking. Not far from Gills Bay Orkney ferry.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Castletown Hotel, would highly recommend to others! Very clean, staff were lovely, food was amazing! Best stay we had along our NC500 journey.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy clean room Friendly staff Value for money Yummy breakfast
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Everything was as it should be. Good value for money.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Ashton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, staff were very friendly and helpful.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good as usual, staff are great, will stay again.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Everyone in the Castletown team could not do enough for us, welcoming and helpful. The room was spacious and clean. The bed was very comfortable. The breakfast and evening meal were excellent. Our second stay, and will stay there again.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Chi Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent breakfast and fresh food/fruits. Clean and helpful staff.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

GARY

Liked: Cleanliness, staff & service

Castletown hotel

This hotel was amazing the staff couldnt do enough for the guests. Food was brilliant and huge portions. I wouldnt hesitate to return to this hotel.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cheerful host, a comfortable bed, a lovely room and an excellent breakfast. I would recommend to all
Stayed 1 night in Apr 2025