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Superior Inn Hotel and Conference Centre Thunder Bay

Property class: 3

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Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

An indoor swimming pool with multiple water slides and a high ceiling with natural light. - Superior Inn Hotel and Conference Centre Thunder Bay (Thunder Bay)
A bar area with a television screen displaying a hockey game, a variety of liquor bottles, and a menu board. - Superior Inn Hotel and Conference Centre Thunder Bay (Thunder Bay)
A hotel hallway with patterned carpet, a ceiling with recessed lighting, and a door at the end. - Superior Inn Hotel and Conference Centre Thunder Bay (Thunder Bay)
Bar (on property) - Superior Inn Hotel and Conference Centre Thunder Bay (Thunder Bay)
A restaurant with high tables and cushioned booths, large windows with a view of a water slide and outdoor seating area. - Superior Inn Hotel and Conference Centre Thunder Bay (Thunder Bay)
Laundry facilities, a bar, and a gym are just a few of the amenities provided at Superior Inn Hotel and Conference Centre Thunder Bay. For some rest and relaxation, visit the hot tub. The on-site restaurant, Lake and Spruce, offers breakfast, lunch, dinner, and pool views. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a conference center.

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a chair, and framed pictures on the wall.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(48 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

A hotel room with a large bed, two bedside tables with lamps, a chair, and framed pictures on the wall.

Business Room, Multiple Beds

7.6 out of 10
Good
(44 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Poolside

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Room, 2 Queen Beds, Poolside

7.4 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Pool View

7.0 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Located in Thunder Bay, Superior Inn Hotel and Conference Centre Thunder Bay is near the airport. Northwestern Ontario Aviation Heritage Centre and Fort William Gardens are cultural highlights, and some of the area's attractions include International Friendship Garden and Centennial Botanical Conservatory. Traveling with kids? Consider Northwestern Ontario Sports Hall Of Fame, or check out an event or a game at Port Arthur Stadium. Spend some time exploring the area's activities, including skiing. Visit our Thunder Bay travel guide
Map
555 Arthur St W, Thunder Bay, ON, P7E 5R5

What's nearby

  • A historic village with traditional wooden houses and a central path.
    Fort William Historical Park
    11 min drive - 6.0 miles
  • Thunder Bay Art Gallery
    6 min drive - 4.1 miles
  • Lakehead University
    7 min drive - 4.8 miles
  • International Friendship Garden
    8 min drive - 1.4 miles
  • Intercity Shopping Centre
    8 min drive - 5.1 miles

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    2 min drive

Restaurants

  • Starbucks
    15 min walk
  • McDonald's
    12 min walk
  • Burger King
    15 min walk
  • Robin's Donuts
    3 min drive
  • Tim Hortons
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (15,070 square feet of space)
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: CAD 110.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Bar/Lounge
  • Dining venue(s)
The property will be renovating from June 1 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday and Tuesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

2 total pets

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 110.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Superior Inn Hotel and Conference Centre Thunder Bay have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–10:00 PM.

Is Superior Inn Hotel and Conference Centre Thunder Bay pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of CAD 25 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Superior Inn Hotel and Conference Centre Thunder Bay?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Superior Inn Hotel and Conference Centre Thunder Bay?

Check-out is at 11 AM. Late check-out is available for CAD 110.00 (subject to availability).

Where is Superior Inn Hotel and Conference Centre Thunder Bay located?

This family-friendly Thunder Bay hotel is located near the airport, within 3 mi (5 km) of International Friendship Garden, Centennial Botanical Conservatory and Northwestern Ontario Sports Hall Of Fame. Chapples Golf Course and Fort William Gardens are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

7.0

Good

7.0

Cleanliness

7.2

Amenities

8.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 433 out of 1430 reviews
Rating 8 - Good. 347 out of 1430 reviews
Rating 6 - Okay. 288 out of 1430 reviews
Rating 4 - Poor. 167 out of 1430 reviews
Rating 2 - Terrible. 195 out of 1430 reviews

Reviews

Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was so perfect
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Moises

Disliked: Cleanliness, property conditions & facilities
The hotel is quite close to the airport, and the staff was very friendly. It has a great restaurant. However, the room needs better cleaning, especially the bathroom.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Nice room n patio to swimming pool..although place was under renovations...limited noise which was good.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Ninad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff. We expect to be back
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is old, but it's nice to see improvements are ongoing. Staff were friendly and helpful. Restaurant was great! Pool area was fun but could benefit from a deeper cleaning (scum lines although not uncommon to see). Wonderful to see lifeguards keeping an eye on so many children.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Shona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean . Staff were very polite
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Brian

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Good location, ok room, could use a refresh.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and restaurant was great
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was pretty clean, carpet needs a good scrubbing.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Emeka

Liked: Cleanliness, staff & service, property conditions & facilities
I was comfortable and would stay there again
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic. Initial room given smelled horrible - like musty, wet carpet- and the bathroom faucet was broken; however, the staff immediately gave us a better room, which was great. The pool area was clean and in good condition; no towels were available while we were there. The restaurant had good service and delicious food. The hotel was doing some renovations, but everyone was kind and trying to keep the mess and disturbance to a minimum. Would stay there again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, great food and a free shuttle service 😀
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a pleasant place and friendly greating also loved that there is a restaurant in building
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay overnight for one night. And everything was ok because no loud noises when I arrive late at night. Bed were nice a soft/comfy including staff were understandable when I arrived late n greeted me, next early morning they say good bye have a nice drive back home
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
The staff were friendly and the room was very nice
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Sarah

Liked: Staff & service, amenities
Nothing special, but not bad either. Definitely still under renovations and in need of more but it was a place to sleep that felt safe and clean for a decent price. The kids had fun at the pool and the beds were comfy.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Raucel Mae M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the staff are accomodating and helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Comfortable, Spacious, Attentative Staff,
Stayed 1 night in Jun 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The pool and hot tub were immaculate and the restaurant was a good value. The internet service was the only blemish. Very spotty service.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing slide that entertained the kids (and parents) for hours. Clean facilities.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining. Family oriented indoor pool and waterslides.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The "waterpark" was just a slide. The restaurant was convenient and good.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities
Staff were amazing
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Tim

Disliked: Cleanliness, amenities, property conditions & facilities
Rough shape. The rooms once inside were clean. But everywhere else was a disaster. Smelled, torn apart, some renovation work but some just torn apart from clients. A bunch of people smoking outside the front entrance didn’t make it very welcoming.
Stayed 1 night in Sep 2026