Quality Inn & Suites Thunder Bay Downtown

Property class: 2.5

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Photo gallery for Quality Inn & Suites Thunder Bay Downtown

A modern hotel room with a bed, a desk, a chair, and a wall mural. - Quality Inn & Suites Thunder Bay Downtown (Thunder Bay)
A breakfast buffet with various food items and a fruit basket. - Quality Inn & Suites Thunder Bay Downtown (Thunder Bay)
A modern interior with a staircase, a blue sofa with patterned cushions, and a round white table with a decorative object. - Quality Inn & Suites Thunder Bay Downtown (Thunder Bay)
A modern hotel room with a bed, a sofa, a chair, a round ottoman, a mural, and a large window. - Quality Inn & Suites Thunder Bay Downtown (Thunder Bay)
A reception desk with a 'Quality' sign, a potted plant, and a modern light fixture. - Quality Inn & Suites Thunder Bay Downtown (Thunder Bay)
Consider a stay at Quality Inn & Suites Thunder Bay Downtown and take advantage of free continental breakfast, a terrace, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a 24-hour gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Thunder Bay is home to Quality Inn & Suites Thunder Bay Downtown. Thunder Bay Tourist Pagoda and Centennial Park are local landmarks, and the area's natural beauty can be seen at Lake Superior and Cascades Conservation Area. Prince Arthur's Landing and Transportation Museum of Thunder Bay are also worth visiting. Visit our Thunder Bay travel guide
Map
61 Cumberland Street N, Thunder Bay, ON, P7A 4L7

What's nearby

  • Thunder Bay Tourist Pagoda
    3 min walk - 0.2 miles
  • Gateway Casinos Thunder Bay
    7 min walk - 0.4 miles
  • Prince Arthur's Landing
    8 min walk - 0.5 miles
  • Magnus Theater
    8 min walk - 0.5 miles
  • Port Arthur Stadium
    3 min drive - 1.6 miles

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    16 min drive

Restaurants

  • McDonald's
    2 min walk
  • Exotic Indian Eats
    10 min walk
  • Anchor & Ore
    7 min walk
  • Subway
    7 min walk
  • Roosters Bistro
    3 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • Elevator (14 inch wide door)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Quality Inn & Suites Thunder Bay Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Thunder Bay Downtown?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites Thunder Bay Downtown?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn & Suites Thunder Bay Downtown located?

Situated in Thunder Bay, this hotel is within a 10-minute walk of Definitely Superior Art Gallery and Lake Superior. Thunder Bay Tourist Pagoda and NV Music Hall are also within 5 minutes.

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Reviews

Quality Inn & Suites Thunder Bay Downtown Reviews

8.0

Very Good

8.4

Cleanliness

7.8

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 578 out of 1352 reviews
Rating 8 - Good. 431 out of 1352 reviews
Rating 6 - Okay. 169 out of 1352 reviews
Rating 4 - Poor. 80 out of 1352 reviews
Rating 2 - Terrible. 94 out of 1352 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful comfortable stay.
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good,was quiet and clean, breakfast was nice
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The Quality Inn was clean, quiet, comfortable, and close to downtown sights and restaurants
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy rooms , friendly staff. Solid breakfast nothing fancy but solid. (Coffee maker very nice)
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offers good value for money. The rooms are clean with all the basic needs. We had a queen room that was nicely decorated. The bathroom was modern, slightly on the small side but still fulfilled our needs. Breakfast was enjoyable offering a good variety. Parking was free in a fenced lot. Lots of space. We will be back.
Stayed 1 night in Nov 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older building that has been thoughtfully updated. The room was very clean & staff were helpful, breakfast was good. The neighbourhood is a little desolate feeling with some struggling people in the area; there are some places to eat & a grocery store in walking distance.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was exactly what we needed. We were on the top floor and were able to slightly view the harbor. Everything was clean and worked as it should.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is undergoing renovations to modernize. Beds were new and comfortable. The neighbour hood is sketchy and parking is across the street. Felt safe enough during daylight. Housekeeping is ok just don’t look too closely. Overall great stay for the price.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown. The room was nice and clean
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice clean small room.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a difficult review to Wright because there was such a dichotomy between the outside the entrance and the lobby all of which were dirty and worn and the room we stayed in. The room was actually quite nice though the elevator and hallway getting there were not the surprising part was that it was well decorated clean with good linens and new furnishings. Also, the breakfast was actually very good with what I think were real scrambled eggs.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking and clean room
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, easy parking, clean well maintained and great amenities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Excellent shower, comfortable bed, lots of room for the cat. Highly recommend this unit (114) for your pet layover.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk team and staff. Quality room, and a good breakfast. Solid stay at Quality Inn.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a good chicken place - easy to get dinner. Dog friendly. Spacious breakfast room. Would have liked better quality apples and some yogurt too. Enjoyed the spacious room.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stop for the night. The staff was very friendly and helpful. Breakfast was good and we liked that they had real plates, cutlery and cups. I feel that really cuts down on the garbage and we appreciate that.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room was clean, comfortable and quiet. But the hallways were dirty and shabby—the paint on all of the doors was nicked. The same dirt was on the hallway stairs the day we checked in as when we checked out two days later. Good breakfast. Lots of parking. Very helpful staff. Thank you.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
My first time staying at this hotel. The hotel was warm and welcoming. Breakfast was good. Checkout a breeze. Room was clean except for the floors in bathroom and around the toilet. There was grime on the baseboard and in the corner where wall met shower and base of toilet obviously only swept out and not cleaned.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was spacious and the sitting area was very nice with two large chairs and a round leather table. Breakfast was included and was very convenient. Used laundry facility. Not coin operated. Pay at front desk for access to washer and dryer. No curb appeal. The grass was overgrown. Parking was across the street with a chain linked fence. Was told the hotel locks it at 11P. The bed was right next to the bathroom with a barn door. Very snug. Shower had some mold along the seal line of the stationary panel. With no door, the shower water spilled out onto the floor.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay for us for a few days while we took in the surrounding city. A small, well appointed room; decor coordinating with the beautiful indigenous motif of the hotel! A comfortable bed and pillows (most importantly). The smaller size of the room fit us well, as travelers taking a layover stop to see the sights! Kakabeka Falls is a MUST as is a city viewing park 'up the hill' (where the big Bell is located); a very popular location with a stunning view of "The Sleeping Giant" and the magnificent landscape in the area. Easy Hotel parking in either the small lot behind or in the larger 'protected' lot across the street from the lobby. Coffee and Orange juice at the continental breakfast was fresh. For a great sit-down breakfast, try the busiest place in town: Tina's Breakfast & Lunch!! The hotel staff was always available and very helpful. We appreciated their attention to our needs. Speak to the front desk about using their washing machine and arranging a time for you; reasonable prices, too! Two excellent Dinner restaurants are a block or two away, heading towards the Casino (Grotto Trattoria, The Prospector). This road was under construction so there was no street lighting when we were there. A most enjoyable stay and a pleasant surprise. Highly recommended!
Stayed 3 nights in Oct 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at 6:30 pm and our room was not ready, nor was the room for the family in line behind us. When we finally did get into our room, the stench of Lysol was overwhelming. The bathroom was very gross. Beds and bedding were comfortable. The hotel is in a sketchy area, with sketchy people hanging out around the building. Did not feel safe here. Do not recommend!
Stayed 1 night in Sep 2026