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Quality Inn & Suites Thunder Bay Downtown

Property class: 2.5

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Photo gallery for Quality Inn & Suites Thunder Bay Downtown

A modern hotel room with a bed, a desk, a chair, and a wall mural. - Quality Inn & Suites Thunder Bay Downtown (Thunder Bay)
A modern hotel room with a bed, a sofa, a chair, a round ottoman, a mural, and a large window. - Quality Inn & Suites Thunder Bay Downtown (Thunder Bay)
A reception desk with a 'Quality' sign, a potted plant, and a modern light fixture. - Quality Inn & Suites Thunder Bay Downtown (Thunder Bay)
A breakfast buffet with various food items and a fruit basket. - Quality Inn & Suites Thunder Bay Downtown (Thunder Bay)
A modern lounge area with a blue sofa, orange chairs, a white coffee table, and a colorful mural on the wall. - Quality Inn & Suites Thunder Bay Downtown (Thunder Bay)
Consider a stay at Quality Inn & Suites Thunder Bay Downtown and take advantage of free continental breakfast, a terrace, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a 24-hour gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A modern hotel room with a bed, a desk, a chair, and a wall mural.

Standard Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

A modern hotel room with a bed, a sofa, a chair, a round ottoman, a mural, and a large window.

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Room

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

DOUBLE TWO QUEEN BEDS NON SMOKING

  • Sleeps 4

DOUBLE QUEEN BED NON SMOKING

  • Sleeps 4

About the neighborhood

Thunder Bay is home to Quality Inn & Suites Thunder Bay Downtown. Thunder Bay Tourist Pagoda and Centennial Park are local landmarks, and the area's natural beauty can be seen at Lake Superior and Cascades Conservation Area. Prince Arthur's Landing and Transportation Museum of Thunder Bay are also worth visiting. Visit our Thunder Bay travel guide
Map
61 Cumberland Street N, Thunder Bay, ON, P7A 4L7

What's nearby

  • Thunder Bay Tourist Pagoda
    3 min walk - 0.2 miles
  • Gateway Casinos Thunder Bay
    7 min walk - 0.4 miles
  • Prince Arthur's Landing
    8 min walk - 0.5 miles
  • Magnus Theater
    8 min walk - 0.5 miles
  • Hillcrest Park
    17 min walk - 0.9 miles

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    16 min drive

Restaurants

  • McDonald's
    2 min walk
  • Exotic Indian Eats
    10 min walk
  • Subway
    7 min walk
  • Roosters Bistro
    3 min walk
  • Anchor & Ore
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • Elevator (14 inch wide door)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Quality Inn & Suites Thunder Bay Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Thunder Bay Downtown?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites Thunder Bay Downtown?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn & Suites Thunder Bay Downtown located?

Situated in Thunder Bay, this hotel is within a 10-minute walk of Definitely Superior Art Gallery and Lake Superior. Thunder Bay Tourist Pagoda and NV Music Hall are also within 5 minutes.

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Reviews

Quality Inn & Suites Thunder Bay Downtown Reviews

8.0

Very Good

8.4

Cleanliness

7.8

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 557 out of 1301 reviews
Rating 8 - Good. 415 out of 1301 reviews
Rating 6 - Okay. 162 out of 1301 reviews
Rating 4 - Poor. 76 out of 1301 reviews
Rating 2 - Terrible. 91 out of 1301 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown. The room was nice and clean
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice clean small room.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking and clean room
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, easy parking, clean well maintained and great amenities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk team and staff. Quality room, and a good breakfast. Solid stay at Quality Inn.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Excellent shower, comfortable bed, lots of room for the cat. Highly recommend this unit (114) for your pet layover.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a good chicken place - easy to get dinner. Dog friendly. Spacious breakfast room. Would have liked better quality apples and some yogurt too. Enjoyed the spacious room.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stop for the night. The staff was very friendly and helpful. Breakfast was good and we liked that they had real plates, cutlery and cups. I feel that really cuts down on the garbage and we appreciate that.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room was clean, comfortable and quiet. But the hallways were dirty and shabby—the paint on all of the doors was nicked. The same dirt was on the hallway stairs the day we checked in as when we checked out two days later. Good breakfast. Lots of parking. Very helpful staff. Thank you.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
My first time staying at this hotel. The hotel was warm and welcoming. Breakfast was good. Checkout a breeze. Room was clean except for the floors in bathroom and around the toilet. There was grime on the baseboard and in the corner where wall met shower and base of toilet obviously only swept out and not cleaned.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome job and place and the staff were awesome
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service at check-in. Clean comfortable rooms and a great selection for breakfast.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good rooms, good breakfast, parking right in front across the street.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. Near main strip, lots of dining short walk away. Room was spacious, clean. Cameras everywhere, security; felt safer than other places in Thunder bay. Great breakfast spread/ many options.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at 6:30 pm and our room was not ready, nor was the room for the family in line behind us. When we finally did get into our room, the stench of Lysol was overwhelming. The bathroom was very gross. Beds and bedding were comfortable. The hotel is in a sketchy area, with sketchy people hanging out around the building. Did not feel safe here. Do not recommend!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay. Very clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean, staff is friendly and helpful
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quiet, good breakfast
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and parking was ok. Lot is not very big.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here last night and really enjoyed our stay. The room was very clean, the bed was comfortable, and the breakfast was awesome! I would definitely recommend this place for a great rest and a pleasant stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesomeness place and staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was impeccably clean, everyone was very friendly and breakfast was great!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff & clean nice rooms
Stayed 1 night in Sep 2025