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Best Western Thunder Bay Crossroads

Property class: 2.5

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Photo gallery for Best Western Thunder Bay Crossroads

A modern living room with patterned armchairs, a coffee table, and a fireplace. - Best Western Thunder Bay Crossroads (Thunder Bay)
A Best Western hotel with a large sign, multiple parking spaces, and a well-lit entrance. - Best Western Thunder Bay Crossroads (Thunder Bay)
A hotel room with a bed, a desk with a television, a leather sofa, and a painting on the wall. - Best Western Thunder Bay Crossroads (Thunder Bay)
A lobby with patterned armchairs, a glass coffee table, and a reception area with a counter and wooden cabinets. - Best Western Thunder Bay Crossroads (Thunder Bay)
A restaurant with wooden tables and chairs, a coffee bar, and a wall clock. - Best Western Thunder Bay Crossroads (Thunder Bay)
At Best Western Thunder Bay Crossroads, you can look forward to free continental breakfast, a fireplace in the lobby, and a gym. In addition to a 24-hour business center, guests can connect to free WiFi in public areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Air conditioning
  • Gym
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a leather sofa, a wooden table, a bed with white linens, a desk with a computer, a TV, and a microwave.

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a television, and a dresser.

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, bedside lamps, a TV, a desk, and a chair.

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk with a television, a microwave, and a small cabinet.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(56 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

A neatly made bed with white linens, two bedside lamps, a phone on the nightstand, and a framed picture on the wall.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

A hotel room with a large bed, a chair, a desk with a lamp, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a wooden desk, a leather sofa, a leather armchair, a small table, a TV, a lamp, a window with curtains, and a framed picture on the wall.

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a telephone, a television on a wooden cabinet, and a framed picture on the wall.

Business Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, High Speed Internet Access, Business Plus Room, Microwave and Refrigerator

  • Sleeps 2
  • 1 King Bed

1 Queen Bed, Non-Smoking, High Speed Internet Access, Business Plus Room, Microwave and Refrigerator

  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, High Speed Internet Access, Refrigerator

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Thunder Bay, Best Western Thunder Bay Crossroads is near the airport. Lake Superior and Mount McKay reflect the area's natural beauty and area attractions include International Friendship Garden and Centennial Botanical Conservatory. Looking to enjoy an event or a game while in town? See what's happening at Fort William Gardens or Port Arthur Stadium. Take in the nearby slopes with skiing, or check out other outdoor activities such as sledding, snowmobiling, and ice skating. Visit our Thunder Bay travel guide
Map
655 W Arthur Street, Thunder Bay, ON, P7E5R6

What's nearby

  • A historic village with traditional wooden houses and a central path.
    Fort William Historical Park
    9 min drive - 5.3 miles
  • Thunder Bay Art Gallery
    5 min drive - 4.6 miles
  • Thunder Bay Country Club
    5 min drive - 4.6 miles
  • Lakehead University
    5 min drive - 5.3 miles
  • Intercity Shopping Centre
    7 min drive - 5.5 miles

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    2 min drive

Restaurants

  • Starbucks
    10 min walk
  • McDonald's
    17 min walk
  • Burger King
    20 min walk
  • Robin's Donuts
    4 min drive
  • Tim Hortons
    4 min drive

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Thin carpet in public areas
  • Visual fire alarm

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Best Western Thunder Bay Crossroads pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Thunder Bay Crossroads?

Check-in begins at 3:00 PM.

What time is check-out at Best Western Thunder Bay Crossroads?

Check-out is at 11 AM.

Where is Best Western Thunder Bay Crossroads located?

Situated near the airport, this hotel is within 3 mi (5 km) of International Friendship Garden, Centennial Botanical Conservatory, and Chapples Golf Course. St. Paul's Anglican Church and Fort William Gardens are also within 3 mi (5 km).

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Reviews

Best Western Thunder Bay Crossroads Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 459 out of 942 reviews
Rating 8 - Good. 352 out of 942 reviews
Rating 6 - Okay. 87 out of 942 reviews
Rating 4 - Poor. 30 out of 942 reviews
Rating 2 - Terrible. 14 out of 942 reviews

Reviews

Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, obliging staff, good breakfast
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities
Breakfast staff were great
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff very helpful, answering my questions on locations in town.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is clean and welcoming. The breakfast has more choices and staff are friendly.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well. The staff was nice, the room clean and the breakfast was good.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location. Very clean and maintains facilities. Breakfast was excellent supported by great staff
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hot breakfast was included which turned out to be very nice. The staff were friendly and helpful recommending restaurants in the immediate area which was appreciated. The room was clean, well appointed and met our expectations. .
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a clean room, and AC was working great. We loved the fresh breakfast. Staffs were very friendly.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and pillows
Stayed 1 night in May 2026
Verified review

8/10 Good

Ashley

Liked: Staff & service, amenities, property conditions & facilities
Kind staff, clean room, no complaints.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice safe and comfy hotel. Nice ladies at the front desk
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Michele

Liked: Cleanliness, staff & service
It’s close to the airport, making it convenient for people who are travelling. I’ve stayed at this hotel many times before because it’s slightly more affordable than others. My recent stay was not as enjoyable due to noise. I was on the first floor and was frequently disturbed by interior and exterior noise. Walls are not soundproof at all.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of travel the hot bath was very relaxing, room was very spacious, clean & bed very comfortable
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of hot water and very nice breakfast.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Samantha

Liked: Staff & service, amenities, property conditions & facilities
Had a great stay. Staff at the front desk were excellent and accommodating. We arrived to the city early and I had a virtual class starting at one so they found a clean room to put us in as an early check in.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very easy to find, breakfast was good, staff friendly. Was a good stopover on our road trip to Alberta!
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Matilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and helpful.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome..rooms are so clean
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, courteous staff, quick check in and out.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff

Walkable to many good restaurants (the Mediterranean/Greek was recommended by the reception and it was excellent)! Great breakfast and VERY comfy!
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, and comfortable
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Dec 2025