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Hôtel Ermitage

4.0 star property
Lakefront hotel with 2 restaurants and a full-service spa

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Photo gallery for Hôtel Ermitage

Exterior
Reception
Deluxe Room, Lake View | Minibar, in-room safe, desk, soundproofing
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Golf

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Parking included
  • Spa
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View | Minibar, in-room safe, desk, soundproofing

Deluxe Room, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (South-facing)

Junior Suite (South-facing) | Minibar, in-room safe, desk, soundproofing

Junior Suite (South-facing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Lake View (Castel Lake View)

Suite, Lake View (Castel Lake View) | Living area | Flat-screen TV, pay movies

Suite, Lake View (Castel Lake View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (South-facing)

Deluxe Room (South-facing) | Minibar, in-room safe, desk, soundproofing

Deluxe Room (South-facing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Lake View

Family Room, Lake View | Minibar, in-room safe, desk, soundproofing

Family Room, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room (Privilege South-facing room)

Room (Privilege South-facing room) | Minibar, in-room safe, desk, soundproofing

Room (Privilege South-facing room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View

Suite, Lake View | Minibar, in-room safe, desk, soundproofing

Suite, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room (South-facing room)

Room (South-facing room) | Minibar, in-room safe, desk, soundproofing

Room (South-facing room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1230 Avenue du Leman, Neuvecelle, Haute-Savoie, 74500

What's nearby

  • Evian Thermal Spa - 9 min walk - 0.5 miles
  • Évian-les-Bains Port - 12 min walk - 0.7 miles
  • Evian Casino - 14 min walk - 0.8 miles
  • Palais Lumieres - 14 min walk - 0.8 miles
  • Evian Masters Golf Club - 4 min drive - 1.7 miles

Getting around

  • Evian-les-Bains (XEB-Evian-les-Bains Train Station) - 7 min drive
  • Geneva International Airport (GVA) - 76 min drive

Restaurants

  • ‪L'Orientalis - ‬17 min walk
  • ‪Coffee Break - ‬13 min walk
  • ‪Cosmopolitan Bar - ‬17 min walk
  • ‪Au Cabestan - ‬18 min walk
  • ‪Franco Suisse - ‬15 min walk

About this property

Hôtel Ermitage

Upscale family-friendly hotel by the lake
Consider a stay at Hôtel Ermitage and take advantage of an adjacent golf course, a poolside bar, and a terrace. Tee up with amenities like a driving range, golf lessons, and a golf clubhouse at this hotel. Treat yourself to hydrotherapy, a facial, or a body wrap at Spa Quatre Terres, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. Enjoy onsite activities like basketball and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • An indoor tennis court, supervised childcare (surcharge), and wedding services
Room features
All 80 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • Flat-screen TVs with satellite channels
  • Childcare services, daily housekeeping, and electrical adapters/chargers

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free train station pick-up shuttle
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 30 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • La Bibliotheque
  • La Table

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Library
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 2 to April 17:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 17 to November 01
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ermitage Neuvecelle
Hôtel Ermitage Neuvecelle
Hôtel Ermitage Neuvecelle
Ermitage Neuvecelle
Ermitage
Hotel Hôtel Ermitage Neuvecelle
Neuvecelle Hôtel Ermitage Hotel
Hôtel Ermitage Neuvecelle
Hotel Hôtel Ermitage Neuvecelle
Neuvecelle Hôtel Ermitage Hotel
Hotel Hôtel Ermitage
Ermitage Neuvecelle
Hôtel Ermitage Neuvecelle
Ermitage Neuvecelle
Hotel Hôtel Ermitage Neuvecelle
Neuvecelle Hôtel Ermitage Hotel
Hotel Hôtel Ermitage
Ermitage
Hôtel Ermitage Hotel
Hôtel Ermitage Neuvecelle
Hôtel Ermitage Hotel Neuvecelle

Frequently asked questions

Does Hôtel Ermitage have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. One of the pools is closed seasonally each year from November 2 to April 17.

Is Hôtel Ermitage pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of EUR 35 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Ermitage?

Self parking is free at this property.

What time is check-in at Hôtel Ermitage?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hôtel Ermitage?

Check-out is at noon.

Where is Hôtel Ermitage located?

This family-friendly Neuvecelle hotel is located on a lake, within a 15-minute walk of Source Cachat and Évian-les-Bains Port. Palais Lumieres and Evian Thermal Spa are also within 1 mi (2 km). Evian-les-Bains (XEB-Evian-les-Bains Train Station) is 24 minutes by foot and Évian-les-Bains Station is 24 minutes.

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Hôtel Ermitage Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 71 out of 98 reviews
Rating 8 - Good. 21 out of 98 reviews
Rating 6 - Okay. 3 out of 98 reviews
Rating 4 - Poor. 3 out of 98 reviews
Rating 2 - Terrible. 0 out of 98 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Great location great staff. We had wonderful time and definitely come back.
Stayed 2 nights in Aug 2024

8/10

Quite, good view location
Stayed 3 nights in Jan 2023

10/10

Excellent stay - loved pretty much everything. Great location
Stayed 3 nights in May 2023

10/10

Excellent
Stayed 10 nights in Jan 2025

10/10

Absolutely perfect resort for families with small children. The service is excellent. The staff is lovely. I loved it so much that I extended our stay a second night. Highly recommend!
Stayed 1 night in Oct 2023

8/10

The hotel is a super cosy, surrounded by beautiful park, offering amazing view and has super convenient options to reach the town (funicular or free shuttle). Staff at the reception and bar super nice, good breakfast, however disappointing restaurant (both service and food)
Stayed 1 night in Aug 2023

10/10

It more than met our expectations. Peaceful and quiet.
Stayed 4 nights in Sep 2022

10/10

We decided to stay at this hotel at the last min, and we are so happy we did. The grounds are absolutely gorgeous, the staff was pleasant and most were able to speak English. There are several tennis courts behind the hotel, and a small Futsal pitch as well. My boys were delighted to be able to kick the footballs around while we stayed here. This will definitely be our go to hotel when we return to Evian-les-Bains.
Stayed 3 nights in Aug 2023

4/10

An der Reception waren die Personen nicht hilfsbreit für Tipps in der Umgebung. Das Zimmer war extrem kalt. Mechaniker versuchte die Heizung zu reparieren. Wir erhielten eine zweite Decke für die Nacht. WC Rollenhalter war nicht richtig fixiert.
Stayed 1 night in Nov 2024

10/10

Stayed 2 nights in Oct 2024

10/10

Stayed 1 night in Oct 2024

10/10

Stayed 3 nights in Sep 2024

10/10

Exceptionnel sans aucun doute
Stayed 8 nights in Aug 2024

10/10

Stayed 3 nights in Aug 2024

10/10

Virkelig enestående service. Meget venligt personale. Lækker mad. Enormt hyggeligt og nydelig faciliteter. Masser af plads til afslapning og at nyde livet. Gode store værelser.
Stayed 3 nights in Jul 2024

10/10

Stayed 1 night in Jul 2024

10/10

Stayed 1 night in Apr 2024

10/10

Stayed 1 night in Feb 2024

10/10

Stayed 1 night in Jan 2024

8/10

Stayed 2 nights in Jan 2024

10/10

Stayed 3 nights in Sep 2023

8/10

Stayed 1 night in Sep 2023

10/10

Es war ein sehr schöner Aufenthalt. Schöner Blick auf den Genfer See, tolle Parkanlage. Wir kommen gerne wieder.
Stayed 3 nights in Aug 2023

10/10

Upscale. Family friendly. Safe & quiet.
Stayed 4 nights in Jul 2023

10/10

Stayed 2 nights in Jul 2023