Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

The Willow House

3.0 star property
Inn in Thetford with a restaurant and a bar

Choose dates to view prices

The Willow House offers that rare combination of comfort and practicality that experienced travelers appreciate. Guests can enjoy a meal at the restaurant, relax with drinks at the bar, and stay connected using the WiFi available throughout public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Ensuite (King Size )

Double Room, Ensuite (King Size ) | 1 bedroom

Double Room, Ensuite (King Size )

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Toaster
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Ensuite (4 Person)

1 bedroom

Quadruple Room, Ensuite (4 Person)

Highlights

Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Toaster
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Triple Room, Ensuite (3 person)

1 bedroom

Triple Room, Ensuite (3 person)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Microwave
Coffee/tea maker
Toaster
Electric kettle
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Twin Room, Ensuite

1 bedroom

Twin Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate bedroom
Private bathroom
Hair dryer
Digital channels
Pet friendly
Iron/ironing board
Desk
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Map
2 High Street, Thetford, England, IP25 6AE

What's nearby

  • Watton Clock Tower - 1 min walk - 0.1 miles
  • Richmond Park Golf Club - 15 min walk - 0.8 miles
  • Wayland Wood - 18 min walk - 1.0 mile
  • Snetterton Race Circuit - 15 min drive - 11.2 miles
  • University of East Anglia - 31 min drive - 22.8 miles

Getting around

  • Harling Road Station - 16 min drive
  • Norwich (NWI-Norwich Intl.) - 46 min drive

Restaurants

  • ‪The Eagle - ‬9 min drive
  • ‪The Old Bell - ‬3 min drive
  • ‪White Hart - ‬7 min drive
  • ‪Chequers Inn - ‬4 min drive
  • ‪The Swan Pub - ‬10 min drive

About this property

The Willow House

Property highlights
The Willow House provides amenities like a bar and a restaurant. Stay connected with free WiFi in public areas.
Additional perks include:
  • Free self parking
  • Breakfast (surcharge) and smoke-free premises
  • Guest reviews say great things about the helpful staff

Similar properties

Terrace/patio

The Crown Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 663 reviews
The Crown Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Guest services

  • No housekeeping service

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Willow House B&B Thetford
Willow House Thetford
The Willow House Inn
The Willow House Thetford
The Willow House Inn Thetford

Frequently asked questions

How much is parking at The Willow House?

Self parking is free at this property.

What time is check-in at The Willow House?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

What time is check-out at The Willow House?

Check-out is at 10:30 AM.

Where is The Willow House located?

Situated in Thetford, this inn is within 1 mi (2 km) of Watton Clock Tower, Richmond Park Golf Club, and Wayland Wood. St. Martin Cathedral is 3.1 mi (5 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Willow House Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.0

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 138 out of 237 reviews
Rating 8 - Good. 59 out of 237 reviews
Rating 6 - Okay. 27 out of 237 reviews
Rating 4 - Poor. 9 out of 237 reviews
Rating 2 - Terrible. 4 out of 237 reviews

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely looking main building, friendly approachable staff and clean rooms.
Stayed 3 nights in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
I've not stayed here for quite a while, but thought I'd give it another go. Really friendly, comfortable room, good breakfast. Would definitely stay again - good value!
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big room, decent bed. Good check in process, nice DIY breakfast. Would stay again
Stayed 2 nights in Apr 2024

8/10 Good

Paddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to stay in a typical coaching inn and this fitted the bill nicely. Lovely comfy beds and very quiety. Easy parking and very convenient location. Nice, helpful staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and inviting with a charming bar

Room was clean, warm and well equipped. Staff are friendly and accommodating. Carpark is large and easy find. Bar is wonderful, would stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely excellent service, outstanding food, wonderful staff who couldn’t do enough for us. Currently going through renovations but the room was very clean, DIY breakfast was topped up each day and can recommend the full English, which was an extra charge but definitely more than worth it. Thank you to all the staff and will definitely return
Stayed 2 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious well equipped rooms with great restaurant

I stay at the Willow House a couple of time a year with work and have always found the accommodation to be excellent. Spacious rooms with plenty of power points, fridge, toaster, microwave and some breakfast supplies in your room. The bed is comfortable and although the ensuite is compact, it has everything you need. The restaurant serves great food too.
Stayed 2 nights in Jul 2023

10/10 Excellent

Barbie

Liked: Cleanliness, staff & service, room comfort

Will stay again

Food was delicious, both evening and our cooked breakfast. Came with continental in room but fancied a cooked one. Also had microwave oven, fridge and toaster too, which would be a bonus if staying longer. Dog friendly and very friendly staff. Ignore the building site outside whilst they are renovating.
Stayed 1 night in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ideal for me attending a wedding nearby. They helped me arrange a taxi to and from the wedding venue. Staff that I met were helpful and friendly
Stayed 1 night in Oct 2023

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and very well equipped together with a extremely comfortable bed. Food in the pub was exceptional in terms of quality and portion sizes!! Staff were all very friendly and welcoming. Only minor negative observations are that the annex accommodation is a little tired from the outside and beware the footway leading to rooms as there lurks an unmarked trip hazard across the pathway - be careful !! However, overall, a very good place to stay and we would recommend.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Room comfort

Not a bad stay

Comfy bed and reasonable DIY breakfast (cereal / toast / yogurt / juice) but property a bit tired outside and inside. We had the joy of a water pump constantly on and off all night which kept us awake. Sound proofing in general isn’t brilliant. Did the job for a night but it is not the height of luxury - damp in bathroom and ceiling clearly had a leak at some point. The welcome message states they’re under going some refurb - I didn’t see any work ongoing.
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness

Disappointed as it could be so much better

The room was clean but there was a lack of attention to detail. The toilet had not been cleaned properly and needed flushing to get rid of part flushed waste. There was an open packet of Alpen cereal in the breakfast basket which should have been noticed as unsealed when the basket was replenished. There is a toaster in the room with a sign saying not to have it set too high as the smoke may set the smoke alarm off (the rooms are all linked so if an alarm sounds it goes off in every room). Surely it would be better not to have a toaster and rather than bread have croissant or pain au chocolat instead. The smoke alarm appeared to be missing, although the base was in the ceiling there was no unit fitted. The fridge had a pint of milk but after arriving in the afternoon we each had a cup of tea, when we had another cup after waking in the morning there was insufficient milk left for both of us to have a cereal breakfast and so a 2pint bottle of milk would be more useful.
Stayed 1 night in Jun 2024

2/10 Terrible

Ann

Disliked: Staff & service, property conditions & facilities
We arrived late to a building site. Grappled for a key in a cobwebby entrance. The room looked cleanish but it smelt kind of musty and felt like there was a film of grease everywhere.
Stayed 1 night in Jul 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely room and very nicely set out Lots of breakfast choices with clean appliances Perfect for my one night stay
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Willow

Lovely rooms. Clean and comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort

The Willow House is now looking tired.

I have always stayed here whilst working at Snetterton Circuit. Rooms are spacious with a fridge, microwave and breakfast items in the room! Great for me with being away early in the mornings. Arrived on Friday evening having been sent details of the keycode to access my room. Been working all day so I went straight to the bar for a drink and food at about 7:55, The was a group of 7/8 people ordering food and and by the time I could be served I was greeted with the "kitchen closes at 8!" I was tired (so didn't want to have to go out elsewhere and I was actually staying there, so the lady behind the bar checked with the kitchen coming back with a flat no! Not impressed. To close a kitchen at 8pm on a Friday does seem a bit early? I was heading back to my room. Googling where else to go when another lady caught up with me and said she would tell the kitchen to serve me! Unfortunately, the wifi was not working at the Willow House and the mobile data signal is very poor, which gave me serious problems with work in the evenings meaning I didn't get to bed until the early hours. In the morning I was hoping for a refreshing shower to wake me up, bit unfortunately it wasn't much more than a dribble! On Saturday evening I called in at the nearby Tesco to get a microwave meal to avoid the problems of the previous night. Another long night with no wifi and in the morning the shower water gave up typically when I had shampoo in my hair! Not the best of experiences
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel, but clean, quiet and comfortable.
Stayed 1 night in May 2025

6/10 Okay

Roy

Disliked: Staff & service
Sorry but needs a good tiding up found the evening staff not very welcoming was left alone after our main course for a long while went to the bar to order sweets only to be told the kitchen was closed
Stayed 1 night in Mar 2025

6/10 Okay

Lynn

Liked: Staff & service
Disliked: Property conditions & facilities
Beds comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really impressed and will certainly keep this property in mind should we need to stay in the area again. Plus Points Having a key safe outside the room made booking in and out so easy. The room had a well stocked mini fridge, a microwave, a toaster a selection of cereals, preserves etc available for a DIY breakfast as well as a TV. All the staff we had dealings with were friendly and helpful. The meals were far larger than expected and well cooked, we actually called back on the way home for a meal because we were so impressed with the dinner we had while staying. Minus Points all of which are more of suggestions rather than complaints. No shaver socket in the bath room, a two pin plug adaptor would solve that problem although they may get pinched by some guests, similarly a USB adaptor. One other observation although I appreciate it may be due to the ongoing building work was a metal box section going across the path in the passageway, I felt it was a trip hazard which could be hazardous especially for elderly guests. Other than that All in all a great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, staff were excellent. Food was really good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was unusable as the thermostat didn't work.....could have caused severe burns.
Stayed 1 night in Jul 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service
Rooms were a big size. A little cold and needs a bit of a refurb but generally good value for money. Pub is lovely, I didn’t try the food.
Stayed 1 night in May 2024

6/10 Okay

Brian

Liked: Cleanliness
no hot water and no extra blanket. No smoke alarm only remains of one.
Stayed 1 night in May 2024

4/10 Poor

Andy

Disliked: Amenities, property conditions & facilities
Leaking ceiling.
Stayed 3 nights in May 2024

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.