See all properties

The Met Hotel, a member of Design Hotels

Choose dates to view prices

Photo gallery for The Met Hotel, a member of Design Hotels

A poolside area with lounge chairs and umbrellas, a clear view of the sea, and a calm atmosphere. - The Met Hotel, a member of Design Hotels (Thessaloniki)
A modern hotel with a pool area, outdoor seating, and a well-lit entrance. - The Met Hotel, a member of Design Hotels (Thessaloniki)
A modern indoor pool area with wooden loungers, a glass-enclosed spa room, and a clear view of the sky through the roof. - The Met Hotel, a member of Design Hotels (Thessaloniki)
A multi-story hotel with a modern design, featuring balconies and a rooftop area with outdoor seating. - The Met Hotel, a member of Design Hotels (Thessaloniki)
A modern interior with a sectional sofa, a coffee table, and a unique pendant light. - The Met Hotel, a member of Design Hotels (Thessaloniki)
Luxury
5.0 star property
9.2

Wonderful

Serene sanctuary with downstairs spa

A rooftop pool terrace offers sweeping sea and Port views with a stylish bar. The spotless spa features gender-separated steam baths and private changing rooms. Fitness enthusiasts enjoy the excellent gym with new equipment after using the complimentary shuttle to the city center.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Room

A hotel room with a large bed, a desk with a laptop, a chair, a glass door leading to a balcony, and a city view.

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Met Suite

A modern hotel room with a large bed, a bedside table, a mirror, and a bathroom visible through a glass partition.

The Met Suite

  • Harbor view
  • 110 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Business Suite

A modern hotel room with a bed, bedside table, lamp, and a desk with a chair.

Business Suite

  • Harbor view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Plus Twin Room

A modern hotel room with a bed, a desk with a laptop, a television, and a bright green accent wall.

Superior Plus Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite

A modern hotel room with a bed, a sofa, a coffee table, and a TV. There is a balcony with a view of the city.

Executive Suite

  • Harbor view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Plus Double Room

A neatly made bed with white linens and a dark throw blanket, a wall-mounted picture frame with two artworks, and a hanging lamp.

Superior Plus Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with a large bed, a desk with a chair, a TV, and a painting on the wall.

Superior Room

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room Port View

A modern hotel room with a bed, a desk, and a television.

Superior Room Port View

8.8 out of 10
Excellent
(3 reviews)
  • Harbor view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for ADA Superior Plus

A hotel room with a large bed, a desk with a laptop, a chair, a glass door leading to a balcony, and a city view.

ADA Superior Plus

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a laptop, a chair, a glass door leading to a balcony, and a city view.

Deluxe Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Thessaloniki, The Met Hotel, a member of Design Hotels is in the city center and near a metro station. Lambrakis Monument and Villa Allatini are local landmarks, and the area's natural beauty can be seen at Alexander the Great Garden and Seih Sou Forest. Traveling with kids? Consider Sports Museum and Thessaloniki International Exhibition Center. Visit our Thessaloniki travel guide
Map
48, 26th October Street, Thessaloniki, Central Macedonia, 54627

What's nearby

  • A coastal cityscape with a prominent stone tower, a clear blue sea, and a modern urban backdrop.
    Thessaloniki Port
    1 min walk - 0.1 miles
  • A city street at night with illuminated snowflake decorations and trees.
    Tsimiski Street
    4 min drive - 1.2 miles
  • A coastal cityscape with a large public square, waterfront buildings, and a view of the sea.
    Aristotelous Square
    4 min drive - 1.4 miles
  • A historic building with a dome, arched windows, and a flag.
    Church of Hagia Sophia
    5 min drive - 1.7 miles
  • One Salonica Outlet Mall
    10 min walk - 0.6 miles

Getting around

  • Dimokratias Metro Station
    16 min walk
  • Thessaloniki Railway Station
    19 min walk
  • Macedonia Airport (SKG)
    33 min drive

Restaurants

  • Block33
  • Coffee Island
  • McDonald's
    11 min walk
  • ΓΡΝ
    11 min walk
  • Todaylicious
    13 min walk

Similar properties

Terrace/patio
Electra Palace Thessaloniki
Thessaloniki City Centre
  • Pool
  • Breakfast included
  • Spa
  • Restaurant
9.4 out of 10, Exceptional, 1,008 reviews
Electra Palace Thessaloniki
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Covered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 11.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Avenue 48
  • Chan
  • Long Bar
  • Sky Bar

Things to do

  • Art gallery
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Conference center (17,674 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Lifeguards
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The Sky Bar is open from late May through September, 9 PM-2 AM, Monday - Friday (weather permitting).

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per accommodation, per stay, plus a deposit of EUR 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150.00 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 11.5 for children
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: EUR 15 per day
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Met Hotel, a member of Design Hotels have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM–6:00 PM. One of the pools is closed seasonally each year from October 15 to April 30.

Is The Met Hotel, a member of Design Hotels pet-friendly?

Yes, The Met Hotel, a member of Design Hotels allows cats and dogs (limit 1 total). There's a deposit of EUR 50 per stay and a fee of EUR 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 15 per day.

What time is check-in at The Met Hotel, a member of Design Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Met Hotel, a member of Design Hotels?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does The Met Hotel, a member of Design Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Where is The Met Hotel, a member of Design Hotels located?

This family-friendly Thessaloniki hotel is located in the entertainment district, within a 15-minute walk of Thessaloniki Port and One Salonica Outlet Mall. Kapani Market and Tsimiski Street are also within 1 mi (2 km). Dimokratias Metro Station is 16 minutes by foot and New Railway Station Metro Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Met Hotel, a member of Design Hotels Reviews

9.2

Wonderful

9.4

Cleanliness

6.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 590 out of 906 reviews
Rating 8 - Good. 227 out of 906 reviews
Rating 6 - Okay. 66 out of 906 reviews
Rating 4 - Poor. 15 out of 906 reviews
Rating 2 - Terrible. 8 out of 906 reviews

Reviews

Verified review

10/10 Excellent

Djaner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great concierge welcome. Quick check in. Spacious lobby, well stocked bar and an amazing clean and updated rooms. Great stay over all.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice place . Very well equipped nice pool menu a big Ltd at pool would be better if less big plates . Waiting staff a bit dozy but the bar staff very nice and helpful. Reception staff excellent. Location good if catching ferry at 7am
Stayed 1 night in Jul 2026
Verified review

8/10 Good

a.aydin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and parking
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mark Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food covered parking staff is really nice quick uber ride to city center
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Timony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly kind and accommodating. Hotel was clean and smelled amazing. Appreciate the shuttle into the square. I look forward to coming back again!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Jonatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, good beer selection

Enjoyed staying two adults plus baby (3 mo). They gave us baby service and bed for free.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel. Clean & well maintained with friendly, professional staff. An excellent buffet breakfast and bar. A 5 minute taxi or Uber ride gets you to the center. I would definitely stay there again.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

yunus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
İt was very clean and the staff was very friendly
Verified review

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great stay as always. The staff as well as the hotel in general is great!
Stayed 13 nights in Apr 2024
Verified review

10/10 Excellent

a.aydin

Liked: Cleanliness, amenities, property conditions & facilities
Thessaloniki is a city that must be seen. The hotel is very close to the center and deserves 5 stars with its quality service. There is a free shuttle to the center every hour. Breakfast and food services are good.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Stojan

Nice property and staff but not in nice location
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Dr Moses T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Met Hotel stay.

Great hotel and facilities. The gym, pool and spa are excellent. The staff are very friendly and helpful. Location is a slight walk into city centre and sights, but I like walking. Excellent views of the sea and Port area.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pride Thessaloniki

Very convenient, excellent services, great pool for a hot summer day!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and courteous staff. Nice pool deck with nice view.
Stayed 6 nights in Sep 2023
Verified review

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very stylish. The room was very nice with good beds and a bath as well as a shower. Breakfast was very good and there are two good bars, one on the ground floor and one on the roof. Only drawback was a location about 500m away from the centre, but they run (mostly) an hourly shuttle bus.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities
Stelios the guest service agent was the one I was mostly interacting with and he was helpful and insightful with his recommendations. It’s good to know there is kind and welcoming staff at the hotel I usually stay when visiting salonika.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is really great. Quiet. Lots of places to sit and work if you want to. The spa and pool was very good. Fitness facility was also well equipped but small. Biggest issue is that the location doesn’t have a lot of amenities around it. It is near the cargo port. There is a shuttle to Aristotle square but it is infrequent. One day there was no shuttle service. It’s about a half hour walk to Aristotle square. However, it is also very quiet.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Efstratia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this Hotel was brilliant , from the time we checked in to checking out everything was 1st class. The Gym is very well equipped and clean , shoers,lockers towels. There is also a steam room. Indoor heated pool and spa. Breakfast is included with some packages and although more expensive than other hotels was very good.Staff very attentive, friendly and helpful. There is a courtesy bus that runs throughout the day into rhe heart of Thessaloniki , great service. The rooms areclean ,modern,spacious and well appointed. Atm located in foyer. A very pleasant 7 day stay , suitable for business people , couple , tourists. Would highly recommend , one of the nicest Hotels we have stayed at.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location wasn't near restaurants nor the waterfront area, but if you have a car or are willing to use buses, then it's not a big negative. The facility is modern, with a lovely rooftop pool area, excellent gym and great breakfast. Our room had a minor balcony but big enough to sit outside. The bed was comfortable - not too hard, not too soft. Overall, an above average hotel for a good price.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

We only stayed 2 nights unfortunately. We enjoyed every moment we stayed at the hotel. The hotel is very clean, quiet and creates a very respectable and welcoming atmosphere. The breakfast was varied and very tasty. Many thanks to all the reception staff who helped with the guidance on Thessaloniki. A special thanks to Mrs. Potini and Mr. Thanos who went out of their way to assist us when we accidentally left our cell phone at the hotel after checkout.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve been staying at this hotel almost every year since it opened about 12 years ago. The service is excellent—from the staff handling the luggage, reception, housekeeping, and breakfast team to the amazing rooftop staff. Katarina at the rooftop bar is the most professional person I’ve ever met. Her kindness and memory of returning guests truly make you feel special. She is a real asset to the hotel, and I hope to see her again when I return. The breakfast is fantastic—fresh and delicious. Lunch and dinner are of high quality. The spa downstairs is cozy and spotless. Everything about this hotel is wonderful. Highly recommended!
Stayed 8 nights in Apr 2025
Verified review

10/10 Excellent

MARIA MAGDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiat lux!

Our stay was a short family one with my daughter. The venue was convenient for city dwelling - parking was much appreciated. We made use of the facilities, albeit not all. Staff was very helpful and polite. Sure to return one of these days. Efharistoume poly!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best view, best space and incredible shuttle!!

I am a huge fan of this hotel. While some quarrel with it being “outside of the city”, it is a three min drive and the rooftop is dynamite. They also have a daily shuttle on the hour! Not sure if they are promoting that enough but it is a huge difference! Big fan of the food on the rooftop and so few hotels have a pool in Thess that you can swim in! This one you can! Loved having a little more space than downtown hotels and being able to work downstairs whenever with an early morning coffee.
Stayed 4 nights in Sep 2023
Verified review

4/10 Poor

Rebecca

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Mixed review of The Met

The hotel was beautiful and the staff were very nice. We booked an "Exective" room and it was very lovely and comfortable. The breakfast was also excellent. Even though the hotel is off the beaten path, we used the shuttle to get into the city which was great! However... when we returned to our room after our evening in the city there was no water at all and when the water finally did come back on there was no hot water. Granted, this may not have been the fault of the hotel and the woman at the front desk was very kind BUT...the bottom line is a hot shower is an expected service and if it isn't provided (for whatever reason) the guests should be compensated. We were not offered any type of refund or compensation and I sent an email to the hotel which received no response. I am interested to see if this review is responded to. I really don't know how to review Hotels.com. If this review receives any type of follow-up I will be happy. If it doesn't, then not so much.
Stayed 1 night in Dec 2024