Ratings based on 1,284 Verified Reviews

3.9 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
AARP Travel Center Verified Reviews
4 out of 5
by A verified traveler

Posted Aug 5, 2019 on Expedia
Comment from Hotel Management
Aug 10, 2019 by Cristina M, Hotel Management
Thank you for your feedback.
5 out of 5
by A verified traveler from Richmond, Texas

Posted Jul 21, 2019 on Expedia
Front desk staff was very cheerful. Because of a slight mixup on my check-in, staff was eager to make things up for me. I highly recommend this hotel.
Comment from Hotel Management
Jul 21, 2019 by Renee, Hotel Management
Thank you for giving us the opportunity to make your stay better. We look forward to hosting your next stay!
4 out of 5
by A verified traveler

Posted Jul 10, 2019 on Expedia
Comment from Hotel Management
Jul 19, 2019 by Cristina M, Hotel Management
Thank you for your feedback. We do hope to see you again soon.
5 out of 5
by A verified traveler

Posted Jul 9, 2019 on Expedia
good service. Nice location. Good area. Room is clean. It is good to stay when traveling with family
Comment from Hotel Management
Jul 19, 2019 by Cristina M, Hotel Management
Thank you for your feedback. We do hope to see you again soon.
5 out of 5
by A verified traveler

Posted Jul 8, 2019 on Expedia
Comment from Hotel Management
Jul 19, 2019 by Cristina M, Hotel Management
Thank you for your feedback. We do hope to see you again soon.
1 out of 5
by A verified traveler from NJ

Posted Jul 8, 2019 on Expedia
DIDN'T LIKE ANYTHING ABOUT THIS PLACE....DIDN'T LIKE ANYTHING ABOUT THIS HOTEL OR THE SURROUNDING AREA
Comment from Hotel Management
Aug 10, 2019 by Cristina M, Hotel Management
Thank you for your candid feedback. I apologize that this area of Boston was not up to your liking. We are in the heart of Boston and able to access just about any part of Boston with a quick train ride. I do hope you will try us again in the future.
2 out of 5
by A verified traveler

Posted Jul 8, 2019 on Expedia
The nosie issue is a pretty big deal. The wall is thin and you can hear the conservation clearly from the next door. Also during the first night there's some party going on in the building and you can hear the beats everywhere in the building. My mattress is literally shaking. I do understand it's located in a busy area but I have stayed at other hotels nearby, none of them have such a big noise issue. The staff is very friendly but unfortunately they can't help much.
Comment from Hotel Management
Aug 10, 2019 by Cristina M, Hotel Management
Thank you for your feedback. I do apologize for the loud neighbors. For your next visit I would love to upgrade you to a higher floor. The 15th floor, executive level has some of the most beautiful rooms in the city. Please email or call me prior to your next visit.
5 out of 5
by A verified traveler

Posted Jul 3, 2019 on Expedia
Comment from Hotel Management
Jul 8, 2019 by Cristina M, Hotel Management
Thank you, we hope to see you again soon.
3 out of 5
by A verified traveler from USA

Posted Jun 24, 2019 on Expedia
Central location with a very noisy problem. The location is great, walking distance to many theaters and restaurants and good connection to the Metro system. However, the layout of the floor lets you hear EVERY noise on the corridor and EVERY door that is closed. And on top of that- there is a night club next door, when they close at 2am on the weekend, be prepared for a LOT of party continuing on the street. I would not recommend this hotel unless you bring your earplugs or are less sensitive to noise. For all others...look for a quieter location.
Comment from Hotel Management
Jun 28, 2019 by Cristina M, Hotel Management
Thank you for this very useful feedback. Being in the city we do have a great location, but lots of nightlife as well which can cause some extra disturbance. We do appreciate your candid feedback. We cant wait for you to visit us again.
5 out of 5
by A verified traveler

Posted Jun 22, 2019 on Expedia
Fast, efficient, courteous & lovely clean room! Highly recommend!
Comment from Hotel Management
Jun 28, 2019 by Cristina M, Hotel Management
Thank you for your feedback, we hope you will visit again soon.