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The Ritz-Carlton, Mexico City

5.0 star property
Luxury hotel with a full-service spa and a fitness center

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Photo gallery for The Ritz-Carlton, Mexico City

Club Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk
LCD TV, toys
Bar (on property)
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking available
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite, 1 King Bed, Non Smoking, Park View (Corner)

Rainfall showerhead, eco-friendly toiletries, hair dryer, bathrobes

Junior Suite, 1 King Bed, Non Smoking, Park View (Corner)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

Deluxe Room, 1 King Bed, Non Smoking, City View (Corner) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • City view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (City View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, City View (City View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed
  • City view
  • 44 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking | Living room | LCD TV, toys

Club Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Non Smoking, Park View

Royal Suite, 1 King Bed, Non Smoking, Park View | Premium bedding, minibar, in-room safe, desk

Royal Suite, 1 King Bed, Non Smoking, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking, Park View

Luxury Suite, 1 King Bed, Non Smoking, Park View | Living room | LCD TV, toys

Luxury Suite, 1 King Bed, Non Smoking, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Park View (Terrace)

Deluxe Room, 2 Queen Beds, Non Smoking, Park View (Terrace) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Park View (Terrace)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Park view
  • 41 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (City View)

Deluxe Room, 1 King Bed, Non Smoking, City View (City View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View (City View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View (City View)

Executive Suite, 1 King Bed, Non Smoking, City View (City View) | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking, City View (City View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Park View (Corner, Terrace)

Rainfall showerhead, eco-friendly toiletries, hair dryer, bathrobes

Junior Suite, 2 Queen Beds, Non Smoking, Park View (Corner, Terrace)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • Park view
  • 44 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • City view
  • 55 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Park View (Terrace)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Park View (Terrace)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Park view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Park View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking (Park View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Park view
  • 41 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace)

Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace)

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • Park view
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Park View (Park View)

Deluxe Room, 1 King Bed, Non Smoking, Park View (Park View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Park View (Park View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Park view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida Paseo de la Reforma 509,, Cuauhtemoc, Mexico City, CDMX, 6500

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Angel of Independence Monument - 11 min walk - 0.6 miles
  • Auditorio Nacional - 5 min drive - 2.1 miles
  • Palacio de Bellas Artes - 5 min drive - 3.1 miles
  • World Trade Center Mexico City - 7 min drive - 3.3 miles

Getting around

  • Chapultepec Station - 7 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪Ling Ling Mexico City - ‬1 min walk
  • ‪Tierra Garat - ‬3 min walk
  • ‪Cocina Abierta Torre Reforma - ‬2 min walk
  • ‪Samos - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Ritz-Carlton, Mexico City

Luxury family-friendly hotel near Paseo de la Reforma
Located close to Angel of Independence Monument and Auditorio Nacional, The Ritz-Carlton, Mexico City provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. The on-site restaurant, Samos Sabores Míos, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and massage treatment rooms
  • Smoke-free premises, tour/ticket assistance, and an elevator
  • A banquet hall, a 24-hour front desk, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 153 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Highchairs, art supplies, and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and tubs or showers
  • Wardrobes/closets, free extra beds, and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 7:00 AM to 12:30 PM on weekends; MXN 600 for adults and MXN 600 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Carlotta Reforma
  • Samos Sabores Míos

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Art supplies
  • Baby toys
  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • Highchair
  • In-room crib
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 58 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3502 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 600.00 for adults and MXN 600.00 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 3502 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Ritz Carlton, Mexico City
The Ritz-Carlton, Mexico City Hotel
The Ritz-Carlton, Mexico City Mexico City
The Ritz-Carlton, Mexico City Hotel Mexico City

Frequently asked questions

Does The Ritz-Carlton, Mexico City have a pool?

Yes, this property has an indoor pool.

Is The Ritz-Carlton, Mexico City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 3502 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Mexico City?

Valet parking is available for MXN 200 per night.

What time is check-in at The Ritz-Carlton, Mexico City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Mexico City?

Check-out is at noon.

Where is The Ritz-Carlton, Mexico City located?

This family-friendly Mexico City hotel is located in the historical district, within a 15-minute walk of Paseo de la Reforma and Angel of Independence Monument. Auditorio Nacional and World Trade Center Mexico City are also within 3 mi (5 km). Chapultepec Station is 7 minutes by foot and Sevilla Station is 10 minutes.

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The Ritz-Carlton, Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 155 out of 188 reviews
Rating 8 - Good. 12 out of 188 reviews
Rating 6 - Okay. 12 out of 188 reviews
Rating 4 - Poor. 1 out of 188 reviews
Rating 2 - Terrible. 8 out of 188 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Minita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! Rooms were excellent, beds extremely comfortable and staff were impeccable! Highly recommend and will definitely return!
Stayed 3 nights in Apr 2025

10/10 Excellent

Chi Ngai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent city view
Stayed 4 nights in Apr 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more dinning options.
Stayed 7 nights in Apr 2025

10/10 Excellent

Devang Mahesh

Liked: Cleanliness, property conditions & facilities
Excellent experience, great view!
Stayed 4 nights in Dec 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel, super friendly staff, amenities were amazing
Stayed 7 nights in Dec 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 5 nights in Mar 2025

10/10 Excellent

Nariman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and friendly.
Stayed 6 nights in Feb 2025

6/10 Okay

Francisco

Liked: Cleanliness, staff & service, amenities
Property is nice in a very well and protected area
Stayed 3 nights in Dec 2024

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Dec 2024

10/10 Excellent

Showvanik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff spoiled me the entire week. Fantastic experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 6 nights in Dec 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great rooms, excellent service, and good restaurants.
Stayed 1 night in May 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! The views were stunning and the service is first class.
Stayed 3 nights in Aug 2024

10/10 Excellent

MariaElizabeth Aguiar

Enjoyed our stay, staff were very helpful. And the driver Mauricio was fantastic.
Stayed 6 nights in Jul 2024

10/10 Excellent

DAVID ALFREDO AFANADOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff is very attentive!
Stayed 1 night in Jun 2024

10/10 Excellent

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clear, very friendly staf, good breakfast.
Stayed 6 nights in Jan 2024

10/10 Excellent

Gislena Aixa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 1 night in Oct 2024

6/10 Okay

Oscar

Liked: Cleanliness, room comfort

For a Ritz I was expecting better

Building is great, service is in generql good. Everybody is attentive. The furninshing were a bit off. Not to what I think the level of a Ritz Hotel should be.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and location!
Stayed 4 nights in Sep 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and location. Great views everywhere.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing device beutiful hotel
Stayed 5 nights in May 2024

10/10 Excellent

Thomas j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at the Ritz.
Stayed 3 nights in Apr 2024