Vacations Close To The Mountain Top at Grand Geneva Resort

Great Accommodations for a quick weekend. The gym was topnotch.

Online says it has full spa. Actually it’s off site but they can come to your room. When I reserved the room Rooftop bar was open both days. When we arrive told the rooftop bar was reserved for a private party. Two of the main reason we went with this hotel. NEVER AGAIN

Best hotel experience I’ve had in a while! Staff was very helpful and the room was great!

None

Overall, I enjoyed my stay at Arlo Chicago. The staff were wonderful, especially Antoine, who went above and beyond helping us get settled and navigate Uber pickups. His customer service was exceptional! The location is a HUGE plus. It’s extremely walkable and truly in the heart of downtown. Millennium Park and the Bean are about 3 minutes away, with Michigan Ave, the Riverwalk, Magnificent Mile, restaurants and shopping nearby. Garrett Popcorn is across the street, Sweetgreen downstairs and Starbucks and Wildberry Cafe is up the block. Uber tip: Use 171 N. Garland Court for pickup. The hotel prefers rideshares in the rear to avoid congestion. The hotel is modern and beautiful. Our room had a nice city view with a glimpse of Lake Michigan. Rooms are small and the walls are thin, so you can hear neighboring rooms. My only concern was housekeeping. While I wouldn’t call the hotel dirty, the cleaning didn’t meet my personal standard. We found crumbs and a wrappers around the bed frame and residue from previous guests in the bathroom on the walls and in the shower. Daily housekeeping made the beds, but the floors didn’t appear to be thoroughly vacuumed. Overall, I’d still recommend Arlo for the amazing location and staff. More attention to detail with housekeeping would make the experience even better!