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Fletcher Wellness - Hotel Leiden

4.5 star property
Luxury hotel with a full-service spa and a sauna

Choose dates to view prices

Photo gallery for Fletcher Wellness - Hotel Leiden

Indoor pool
Sauna, hot tub, steam room, 1 treatment room, massages
Sauna, hot tub, steam room, 1 treatment room, massages
Lobby
Comfort Double Room | In-room safe, desk, rollaway beds, free WiFi
Fletcher Wellness - Hotel Leiden is in the shopping district but offers a peaceful retreat. Book a spa massage or relax in the steam room and sauna. Restaurant Twelve serves lunch and dinner, and bike rentals make exploring nearby attractions easy and convenient.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, rollaway beds, free WiFi

Superior Double Room

Highlights

Heating
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Minibar
Coffee/tea maker
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, rollaway beds, free WiFi

Suite

Highlights

Heating
Refrigerator
LCD TV
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Digital channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, rollaway beds, free WiFi

Family Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
In-room safe
Wardrobe or closet
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, rollaway beds, free WiFi

Comfort Double Room

8.4 out of 10
Very good
(11 reviews)

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
In-room safe
Wardrobe or closet
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room | In-room safe, desk, rollaway beds, free WiFi

Luxury Double Room

8.4 out of 10
Very good
(36 reviews)

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
In-room safe
Wardrobe or closet
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Bargelaan 180, Leiden, 2333 CW

What's nearby

  • Naturalis Biodiversity Center - 6 min walk - 0.4 miles
  • National Museum of Ethnology - 7 min walk - 0.4 miles
  • Hortus Botanicus - 14 min walk - 0.8 miles
  • Leiden University - 14 min walk - 0.8 miles
  • Corpus - 4 min drive - 1.4 miles

Getting around

  • Leiden Central Station - 2 min walk
  • Amsterdam Airport Schiphol (AMS) - 23 min drive

Restaurants

  • ‪Fletcher Wellness-Hotel Leiden - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Lebkov & Sons Leiden - ‬1 min walk
  • ‪Paco Ciao - ‬4 min walk
  • ‪Stadscafé Van der Werff - ‬5 min walk

About this property

Fletcher Wellness - Hotel Leiden

Luxury hotel in a shopping district
Consider a stay at Fletcher Wellness - Hotel Leiden and take advantage of dry cleaning/laundry services, a bar, and a business center. Treat yourself to a massage at the onsite spa. The on-site restaurant, Restaurant Twelve, offers lunch, dinner, and kids' meals. In addition to a steam room and a sauna, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Meeting rooms, an elevator, and massage treatment rooms
  • A banquet hall, a 24-hour front desk, and a vending machine
  • Guest reviews give good marks for the location
Room features
All 117 rooms offer comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers
  • LCD TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 17.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Twelve

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.50 per person
  • Covered self parking fee: EUR 17.50 per day
  • Rollaway bed fee: EUR 25 per day
  • Facilities fee: EUR 19.50 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that only female guests are allowed in the wellness area until 6 PM on the first Tuesday of every month.
Additional fees apply for use of the spa.

We should mention

Pool access available from 8:00 AM to 9:30 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Fitland
Fitland Leiden
City Leiden
Hampshire Fitland Leiden
Hampshire Hotel Fitland Leiden
Hampshire Hotel Leiden
Leiden Fitland
Leiden Hampshire Hotel
Hampshire Hotel Fitland – Leiden
Hotel Fletcher Wellness-Hotel Leiden Leiden
Leiden Fletcher Wellness-Hotel Leiden Hotel
Fletcher Wellness-Hotel Leiden Leiden
Fletcher Wellness-Hotel Leiden Hotel
Hotel Fletcher Wellness-Hotel Leiden
Fletcher Wellness-Hotel Hotel
Fletcher Wellness-Hotel
City Resort Hotel Leiden
Hampshire Hotel Fitland – Leiden
Fletcher Wellness Leiden
Fletcher Wellness Leiden
Fletcher Wellness Hotel Leiden
Fletcher Wellness - Hotel Leiden Hotel
Fletcher Wellness - Hotel Leiden Leiden
Fletcher Wellness - Hotel Leiden Hotel Leiden

Frequently asked questions

Does Fletcher Wellness - Hotel Leiden have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:30 AM.

Is Fletcher Wellness - Hotel Leiden pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Fletcher Wellness - Hotel Leiden?

Self parking is available for EUR 17.50 per day.

What time is check-in at Fletcher Wellness - Hotel Leiden?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Fletcher Wellness - Hotel Leiden?

Check-out is at 11 AM.

Where is Fletcher Wellness - Hotel Leiden located?

Located in the heart of Leiden, this luxury hotel is within a 10-minute walk of Leiden Bio Science Park, Naturalis Biodiversity Center, and National Museum of Ethnology. Beestenmarkt and Stedelijk Museum de Lakenhal are also within 10 minutes. Leiden Central Station is only a 2-minute walk.

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Fletcher Wellness - Hotel Leiden Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 228 out of 808 reviews
Rating 8 - Good. 325 out of 808 reviews
Rating 6 - Okay. 157 out of 808 reviews
Rating 4 - Poor. 66 out of 808 reviews
Rating 2 - Terrible. 32 out of 808 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abed AlFattah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean amazing staff, very convenient
Stayed 2 nights in Sep 2025

8/10 Good

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities
book style of room not available, this was compensated with free breakfast buffet each morning, bed was lumpy, for the rest was a good stay and the staff were friendly and attentive.
Stayed 4 nights in Jun 2025

4/10 Poor

Gisela

The pool and wellness was closed which we were not informed about in advance. We were very disappointed. In the bathroom we had a flood when we had a shower.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wilhelmus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing facility with a great view over the Leiden skyline with its distinctive churches from the swimming pool at the 11th floor.
Stayed 1 night in Feb 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for travel. Staff excellent and friendly. Breakfast good. Bed comfortable. Did not like shower door.
Stayed 4 nights in Apr 2023

8/10 Good

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Terrible internet but great lication
Stayed 2 nights in Apr 2024

6/10 Okay

Lisa

Liked: Cleanliness
This hotel is right next to the train station and it was very quiet, and very handy. The hotel was a bit awkward as it was associated to the wellness centre, a residential care facility and next door to the Leiden university medical centre. There were often patients in the hallway outside of our hotel room. Some were elderly, some were confused. It was a bit unusual. Staff were fine but it seemed a bit off that we had flown flown overnight on a 10 hour flight arriving at 2pm middle of the week and that our room wasn’t ready, but another room exactly the same room available and was and it would be an extra 25€. At that this point I was exhausted and paid the 25 and stumbled into bed for a rest.Room was clean and tidy, bed was very soft.
Stayed 3 nights in Apr 2025

6/10 Okay

Elizabeth

Great location is strongest feature

The hotel is very 3 star basic: clean, limited amenities (soap, towel, hair dryer, coffee). Lacking sufficient electrical outlets, USB/C connections. Walls are thin (you hear every cough in corridors and neighboring rooms) and rooms are situated on floors where there are active businesses operating like physiotherapy studios. That raised for us questions about security since anyone can come up the elevator. Want a gym, spa, or simple breakfast? Expect to pay lots of extras, diminishing the value for money.
Stayed 1 night in Jan 2025

2/10 Terrible

Kevin

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Good Spa bad hotel

Great location just a bad hotel. Customer service was trained by Atilla the Hun. Just plain bad
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not good

We didn't feel hospitality with them. Passersby could come directly to the door of the hotel room, which I felt was unsafe.
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

blocked sink, leaking shower, no soap...

The bathroom sink was blocked, the hairdryer was covered in a thick layer of dust, the shower leaked over the bathroom floor and for soap we had to walk between the wall mounted container on the sink and back to the shower. I did not dare try to spa after seeing the poor condition of the bathroom. Stay in the IBIS across the street for half the price - it does not pretend to be fancy but they do clean.
Stayed 3 nights in Aug 2022

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The amount charged exceeded the price I initially

During check-out, I was charged a room rate that was significantly higher than the online booking price. It was only afterward that I realized the mistake and had to return to the hotel to have it corrected. It was a truly disappointing and careless experience. Otherwise, my room was okay.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Terrifying experience in the elevator

I was assigned to a remote area on the 11th floor, which required a long walk. However, the situation became alarming when, after midnight, around 11:00 PM, I got stuck in the hotel's elevator. When I reached the 11th floor, the elevator doors wouldn't open, and the elevator itself was immobile. I was stuck for nearly ten minutes before the elevator automatically descended to its original floor. It was a terrifying experience.
Stayed 1 night in Sep 2023

6/10 Okay

Kevin

Liked: Staff & service
Most important to know if you want to use the pool/spa: you are REQUIRED to be nude. Except for 8AM-9:30AM, you are not allowed to wear a bathing suit, and also have to pay an additional daily 32 Euro fee. The fee is in the fine print on Expedia, but the "nude" part was not. Fine if you know in advance, but an unfortunate surprise if you're with kiddos whose culture is not accustomed. Other than that, on the ground floor signage was almost invisible and it looked barren and abandoned at 7pm. The door to street was broken and propped open with plywood. It took us wandering into the elevator to comprehend that reception was on the 12th floor. The room was comfortable but had stains on the carpet and window sill. Views over the city were nice, and it's quiet. Very business-y. No charm, but it's not made for that. It's a minute from the train station, but you have to walk all the way around the station to get to the main part of the city. Overall, not bad but don't let the nice pic of the spa lure you unaware.
Stayed 3 nights in Aug 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing went well at my visit to the Fletcher Hotel except the pool (only 8-9:30 free access for guest) The room wasn’t clean properly, still rubbish from the previous guest in the bin. The soap dispenser in the shower was removed, I have to ask for some soap to shower. The fridge disconnects when you leave the room since you need to take the card with you, I thought fridges were supposed to be in ALL the time otherwise food will go bad, I asked for an extra card to leave it on, guess what the cleaner person removed so when I came back the fridge was off, a potential food poisoning opportunity. The phone in the room didn’t work so every time I have to walk to reception to complaint and ask for things. Some of the girls at reception were not useful at all. I emailed the Fletcher hotel and chain, still waiting for a response. I think I should be entitled a refund
Stayed 3 nights in Apr 2024

10/10 Excellent

Quang

Liked: Cleanliness, amenities, property conditions & facilities
Kamer was schoon, locatie was enorm top, dicht bij de centrum en letterlijk naast de station. De personelen waren super vriendelijk. Leuke verblijf gehad
Stayed 1 night in Oct 2025

8/10 Good

Hitomi

Liked: Cleanliness, staff & service, property conditions & facilities
駅から出てすぐなので、とても楽だった
Stayed 2 nights in Sep 2025

8/10 Good

Saskia

Schone kamer weinig last van de treinen
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dit hotel is prima gelegen tov centrum Leiden.Mooie kamer, prima ontbijt. Veilig omdat je er niet zomaar binnen komt, vooral s'avond. Lekkere en mooie badkamer. Fijne dagen gehad bij en dit hotel. Een aanrader !!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeroen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi hotel
Stayed 1 night in Sep 2025

6/10 Okay

??

Disliked: Property conditions & facilities
シャワー室の扉がよく閉まらず水が漏れてトイレにまでいってしまった それ以外は満足です
Stayed 3 nights in Aug 2025

8/10 Good

Tom Kimi

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Aug 2025

6/10 Okay

Frank

Disliked: Property conditions & facilities
Die Betten haben ihre beste Zeit schon länger überschritten. Das Frühstück war lecker allerdings würde ein bisschen mehr Abwechslung sehr gut tun. Ansonsten war alles okay.
Stayed 3 nights in Aug 2025

6/10 Okay

Murat

Liked: Amenities
Disliked: Staff & service
Betten waren ranzig und das Zimmer ist nicht gut sauber gemacht worden.
Ranziges bett
Stayed 3 nights in Jul 2025

8/10 Good

Marc William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liften zijn een drama. Niet handig als je in het hotel zit en je moet maar de parkeergarage, iedereen gebruikt dezelfde lift, saunagasten, kantoorpersoneel. Ook moet je dwars door het hotel om op de 11e verdieping te komen, minder fijn als die gasten tegen de 80 jaar lopen...
Stayed 2 nights in Jul 2025

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