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City Hotel Leiden

Hotel with free parking, steps from Museum Boerhaave

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Photo gallery for City Hotel Leiden

TV
Bar (on property)
Exterior
Interior
Lobby

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi
  • Restaurant

Room options

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9.2 out of 10, Wonderful, 171 reviews
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About the neighborhood

Map
Lange Mare 43, Leiden, 2312 GP

What's nearby

  • Hortus Botanicus - 8 min walk - 0.4 miles
  • Leiden University - 11 min walk - 0.6 miles
  • Naturalis Biodiversity Center - 16 min walk - 0.9 miles
  • Corpus - 4 min drive - 2.0 miles
  • Duinrell - 10 min drive - 5.9 miles

Getting around

  • Leiden Central Station - 11 min walk
  • Rotterdam (RTM-Rotterdam The Hague) - 41 min drive

Restaurants

  • ‪The Grenare - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪C.V. Eeterij en Proeflokaal Het Stadsbrouwhuis - ‬3 min walk
  • ‪Bagels & Beans - ‬3 min walk
  • ‪Scarlatti Restaurant - ‬3 min walk

About this property

City Hotel Leiden

Hotel near Corpus
Located close to Museum Boerhaave and Stedelijk Museum de Lakenhal, City Hotel Leiden provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and luggage storage
  • Coffee/tea in the lobby, tour/ticket assistance, and laundry services
Room features
All guestrooms at City Hotel Leiden boast comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Free infant beds, electric kettles, and heating

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 2 miles (EUR 21 per day)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.00 per person
  • Nearby parking fee: EUR 21 per day (9843 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western City Hotel Leiden
Best Western City Leiden
City Hotel Leiden Hotel
City Hotel Leiden Leiden
City Hotel Leiden Hotel Leiden
Best Western City Hotel Leiden

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City Hotel Leiden Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 54 out of 339 reviews
Rating 8 - Good. 150 out of 339 reviews
Rating 6 - Okay. 97 out of 339 reviews
Rating 4 - Poor. 29 out of 339 reviews
Rating 2 - Terrible. 9 out of 339 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dale

Liked: Staff & service
Disliked: Property conditions & facilities
This place is a dump!
Stayed 3 nights in Sep 2022

10/10 Excellent

Barney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was a little dingy but the location in Leiden was great. It is supposed to be closing at the first of May.
Stayed 5 nights in Apr 2023

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need from a hotel

Very well located hotel in the centre of Leiden. Hotel was quiet despite the central location. Staff were friendly and helpful. Room was a good size, clean and comfortable. It felt a little dated but that doesn't really matter unless you plan to spend a lot of time in the hotel. If you're looking for a convenient, well placed hotel for your trip to Leiden, I would definitely recommend the Best Western City Hotel.
Stayed 2 nights in Aug 2022

2/10 Terrible

Olivier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophe

Horrible
Stayed 2 nights in Sep 2022

10/10 Excellent

lopes de

Stayed 3 nights in Jan 2023

4/10 Poor

Frans

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Ina-Ch.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

viezig bed

Algehele staat van het hotel is matig/slecht met veel geluidsoverlast en lampjes die er wel staan maar waarvoor geen stopcontact is. Het meest vies was echter het het bed wat schoon leek maar erg onfris rook.
Stayed 1 night in Dec 2022

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Proper hotel maar kamer was heel erg koud. Geen verwarming en warme lucht airco werkte niet. Graag extra lakens voorzien voor koude winterdagen.
Stayed 1 night in Dec 2022

8/10 Good

Willemien

Liked: Cleanliness, staff & service, amenities
Ik vond het fijn dat het dicht bij het centrum was en niet al te duur.
Stayed 1 night in Dec 2022

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort

Sämsta jag bott på

Hela hotellet stank starkt av mögel, överallt. I trapphus, korridorer, hiss och rum. Fuktfläckar i taket. Toaletten luktade urin trots att det var städat. Vi stannade en timme och därefter bytte vi hotell. Gick inte att stå ut med stanken. Allt kändes kallt och fuktigt. Det här stället förtjänar inte 3 stjärnor, snarare ingen stjärna alls. Mögel är en hälsofara.
Stayed 2 nights in Nov 2022

8/10 Good

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel in centrum, je krijgt uitrijkaart voor parkeren aan Haagweg waar shuttle bus rijdt.

10/10 Excellent

Stuart

Liked: Amenities, property conditions & facilities
The rooms were lovely and well-maintained. Excellent cleaning and hotel staff. From the night porter who let me in when I arrived late without calling in advance, the front desk staff who were always and offering coffee to the cleaning people who did a magnificent job cleaning the room every day perfectly it was lovely.
Stayed 2 nights in Oct 2022

10/10 Excellent

Dunja

Stayed 2 nights in Sep 2022

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a nice walkable area of the city, close to the shops and market. What I didn't like about the hotel was the breakfast available in the restaurant, it was too expensive for what it offers. Next time I'll eat out.
Stayed 2 nights in Sep 2022

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Séjour correct. Pas d’air climatisé, il fallait ouvrir les fenêtres et il y a un bar avec terrasse au coun de la rue, c’est bruyant, il a fallu fermer des fenêtres, ce qui augmentait la chaleur dans la chambre.
Stayed 1 night in Jul 2022

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Great people, good hotel

The staff here were very helpful, from ensuring I was checked into a room when I arrived early, to taking care of a package I wanted to leave for a friend who I couldn't quite arrange to catch up with. The hotel is quite old, though, so the condition was not so great, but the bed was comfortable and the stay was nice enough. The location is excellent, between the train station and city centre.
Stayed 2 nights in May 2022

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in May 2022

4/10 Poor

Neil

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expected more from a Best Western.More like Bad and Ugly ,with no Good
Stayed 1 night in Apr 2022

8/10 Good

Colleen

Liked: Cleanliness, staff & service
The staff was so accommodating, pleasant and we appreciated the extra service they provided us. Our train was delayed and we had to arrive past 11pm. The hotel front desk person waited for us to arrive and sign us in. The hotel was clean and functional and convenient. We would stay there again if ever in Leiden.
Stayed 1 night in Apr 2022

8/10 Good

Ulrike

Liked: Staff & service, amenities
Die Lage ist super, direkt in der Innenstadt und nah zum Bahnhof. Das Zimmer war etwas in die Jahre gekommen. Leider war es schwer zu lüften, sodass es sehr warm war (Klimaanlage ging nicht) und der Geruch im Bad und im Hotel war unangenehm. Es hätte sauberer sein können. Die Große Fensterfront im Zimmer war sehr schön (schade, dass nur ein kleines Fenster geöffnet werden konnte) und es gab auch 2 Stühle und Tische. Leider fehlte ein Föhn.
Stayed 1 night in Mar 2022

6/10 Okay

Angelica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Obekväma sängar dålig luft på rummet och blev bitna av något i sängen/rummet. Inga elkontakter i rummet. Personalen var supertrevliga
Stayed 1 night in Mar 2022

4/10 Poor

Damien, Nijeberkoop

Disliked: Amenities, property conditions & facilities
Geen parkeerplaats bij het hotel waardoor je lang aan het zoeken bent voor een plek. En dan mag je nog hopen dat het dichtbij is.
Stayed 1 night in Mar 2022

8/10 Good

Maud

Liked: Cleanliness, staff & service
Oud, goed gelegen, duur ontbijt
Stayed 2 nights in Feb 2022

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort

OK hotel in Leiden but nothing special

Our stay was very nice. The hotel is basic, no frills. Clean, and staff were friendly and helpful. Sadly, the chain was very inflexible with regards to refunds during Covid.
Stayed 3 nights in Nov 2021