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Carlton Ambassador Hotel

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2 restaurants, breakfast served - Carlton Ambassador Hotel (The Hague)
Exterior - Carlton Ambassador Hotel (The Hague)
2 restaurants, breakfast served - Carlton Ambassador Hotel (The Hague)
Lobby - Carlton Ambassador Hotel (The Hague)
Hypo-allergenic bedding, minibar, in-room safe, desk - Carlton Ambassador Hotel (The Hague)
Luxury
4.5 star property
9.0

Wonderful

Diplomatic elegance in The Hague

Housed in a beautiful period building in The Hague's diplomatic quarter, this elegant hotel features tasteful design and high-ceilinged rooms. The terrace offers a tranquil retreat amid embassy views, while two restaurants and attentive staff create a warm, home-like atmosphere.

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room

Classic Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free WiFi

View all photos for Royal Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Royal Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Room (Residence)

Room (Residence) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room (Residence)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in The Hague Center, a neighborhood in The Hague, Carlton Ambassador Hotel is near a train station and near theme parks. Mauritshuis and Madurodam are cultural highlights, and some of the area's popular attractions include SEA LIFE Scheveningen and Duinrell. Peace Palace and Scheveningen Pier are two other places to visit that come recommended. Discover the area's water adventures with water skiing and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our The Hague travel guide
Map
Sophialaan 2, The Hague, 2514 JP

What's nearby

  • Peace Palace
    Peace Palace
    7 min walk - 0.4 miles
  • Escher Museum
    Escher Museum
    11 min walk - 0.6 miles
  • Evening view on Binnenhof Palace and high modern buildings in Hague
    Binnenhof
    15 min walk - 0.9 miles
  • Panorama photo of the Mauritshuis with the Grenadierspoort to the Binnenhof in the Hague
    Mauritshuis
    16 min walk - 0.9 miles
  • Plein 1813
    2 min walk - 0.1 miles

Getting around

  • Voorburg Station
    7 min drive
  • Voorburg 't Loo RandstadRail Station
    8 min drive
  • Amsterdam Airport Schiphol (AMS)
    33 min drive

Restaurants

  • Hilton Executive Lounge
    2 min walk
  • La Passione
    4 min walk
  • Room
    3 min walk
  • Buono Terra by Renato Conti
    4 min walk
  • Café Paloma
    3 min walk

About this property

Carlton Ambassador Hotel

Luxury hotel near Peace Palace
Located close to Mauritshuis and Madurodam, Carlton Ambassador Hotel provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, express check-in, and coffee/tea in the lobby
  • Smoke-free premises, wedding services, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 88 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 30 per day)
  • Street parking available
  • Self parking on site (EUR 30 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22.50 for adults and EUR 11.25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant Sophia

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,767 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1860
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.20 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 11.25 for children
  • Self parking fee: EUR 30 per night
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Ambassador Carlton
Carlton Ambassador
Carlton Ambassador Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador The Hague
Hotel Carlton Ambassador
Carlton Ambassador Hotel Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador Hotel Hotel The Hague

Frequently asked questions

Is Carlton Ambassador Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 30 per night. Limited spots are available.

What time is check-in at Carlton Ambassador Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Carlton Ambassador Hotel?

Check-out is at noon.

Where is Carlton Ambassador Hotel located?

Located in The Hague Center, this luxury hotel is within 1 mi (2 km) of Peace Palace, Mauritshuis, and Madurodam. Scheveningen Beach and SEA LIFE Scheveningen are also within 3 mi (5 km). The Hague (ZYH-The Hague Central Train Station) is 24 minutes by foot and The Hague Central Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Carlton Ambassador Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 266 out of 477 reviews
Rating 8 - Good. 171 out of 477 reviews
Rating 6 - Okay. 30 out of 477 reviews
Rating 4 - Poor. 5 out of 477 reviews
Rating 2 - Terrible. 5 out of 477 reviews

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, great location
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint hotel near city center for food and shopping and close to tram service. Hotel was very clean and residence rooms were nice with plenty of room.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities
We had a wonderful room overlooking the garden. Beds were very comfortable. The staff was very attentive and the food in their restaurant Sophia was excellent. The hotel is on a quiet street but close to shopping, palaces, and restaurants. Can’t wait to return!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great staff.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

lauren

Liked: Cleanliness, amenities, property conditions & facilities
Such a nice hotel with great staff. It is a bit out of the center which makes it nice after touring all day.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jamila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old boutique hotel. Friendly staff, good food
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with good decor. They offer room service, although that was not used. It is perfectly located for a trip to den Haag.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kerry B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay.

I highly recommend this hotel. The staff was kind and helpful. The accommodations were clean and comfortable. Everything was perfect.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Thyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our room was nice, cosy, comfortable and clean. the bed was very comfortable. we enjoyed our stay here.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, quiet, large room( for Europe) with cumfortable bed. Hotel restaurant was good for dinner, restaurant area 2 blocks away. Close to tram and easy access to downtown
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mitsuru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a quiet place. The staff is very friendly and polite.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Facility and room was clean and comfortable.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Sophia

Liked: Staff & service
Staff were very friendly. Easy location. Ok breakfast. Rooms just very noisy and dark. Limited facilities
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Cansu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and safe.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptionally friendly and ready to assist.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Our 15th day of cycling around the Netherlands was met with smiles at the Carlton. Bo did a great job of getting us checked in and settled.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very modern upscale hotel. The rooms were lovely, the staff were very helpful, and the location was ideal for a visit to the Hague. The hotel is located in the diplomatic area of the Hague, and therefore the scenery at local buildings were beautiful. Had the most incredible thing is that the cost was very reasonable and the hotel could not have been nicer.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Pula-Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior of the property is very nicely decorated, elegant. The room is tastefully arranged, the bathroom and toilet are ingeniously separated. The employees are very welcoming and helpful.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tea bags provided, but only with tiny espresso cups. We had to borrow mugs from the dining room! All good otherwise.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is kind of a perod hotel. It feels comfortable, the ambiance is like an old friend. The staff are friendly, ready to help and courteous. I felt right at home in this hotel. It is a place you just feel comfortable in, yet it has everything you want. The rooms are very well done and good sized. Again a comfortable experience, I was there for a week and thoroughly enjoyed myself. The breakfasts are excellent and the outside area is very nice for sitting in the afternoon sun or have a nice glass of wine. I would highly recommend this establishment.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still grandeur and the location is wonderfull and the rooms are so nice and clean that i thought that i '" am the first person ever walked in! Thank you so much and never change a winning team! Best regards, Pauline Vellinga
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The rooms were lovely. To get into the shower/bathtub is the only problem. As the sides of the tub are very high, it is very hard and dangerous for people who are not in good shape. If the are rooms with walk-in showers, it would be wise to let their older guests know of the option.
Stayed 9 nights in Dec 2023
Verified

6/10 Okay

Anca

Liked: Cleanliness, staff & service, room comfort

Nice location but needs a renovation

Positives: - good location - nice period building - comfy bed - restaurant food is nice - polite reception staff Improvements: - rooms extremely dated. Bathroom for instance.. for this price I would expect a renovated bathroom. - the room decor (e.g. red pattern carpet) is dark and dated. Needs to lighten up. - would be nice to have a proper coffee - breakfast staff not easy to get hold off and always look confused - restaurant waitress spoke very little English. She explained the dish all wrong. Explicitly asked for no shellfish - dish had prawns and mussels.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Impressive older In-town Hotel with old world style. Did not try the Breakfast. Parking was an issue but that is normal for in-town convenience. Would I go back - Yes - the location is a big plus.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Trevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and welcoming and helpful staff
Stayed 1 night in Aug 2025