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Carlton Ambassador Hotel

4.5 star property
Luxury hotel with 2 restaurants and a 24-hour front desk

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Photo gallery for Carlton Ambassador Hotel

Exterior
Lobby
2 restaurants, breakfast served
2 restaurants, breakfast served
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Room service
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 3 of 3 rooms

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Room (Residence) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room (Residence)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Royal Room

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Classic Room

Classic Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About the neighborhood

Map
Sophialaan 2, The Hague, 2514 JP

What's nearby

  • Peace Palace - 7 min walk - 0.4 miles
  • Mauritshuis - 14 min walk - 0.8 miles
  • Madurodam - 3 min drive - 1.2 miles
  • Scheveningen Pier - 6 min drive - 2.7 miles
  • Scheveningen Beach - 6 min drive - 3.0 miles

Getting around

  • The Hague Laan van NOI Station - 6 min drive
  • Voorburg 't Loo RandstadRail Station - 8 min drive
  • Amsterdam Airport Schiphol (AMS) - 33 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Sam Sam - ‬4 min walk
  • ‪Wicked Wines - ‬4 min walk
  • ‪La Passione - ‬4 min walk
  • ‪Coffeeshop Dizzy Duck - ‬5 min walk

About this property

Carlton Ambassador Hotel

Luxury eco-certified hotel near Peace Palace
Located close to Mauritshuis and Madurodam, Carlton Ambassador Hotel provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, express check-in, and a front-desk safe
  • Luggage storage, an elevator, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 88 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 30 per day)
  • Street parking available
  • Self parking on site (EUR 25 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22.50 for adults and EUR 11.25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant Sophia

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,767 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1860
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.20 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 11.25 for children
  • Self parking fee: EUR 25 per night
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Ambassador Carlton
Carlton Ambassador
Carlton Ambassador Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador The Hague
Hotel Carlton Ambassador
Carlton Ambassador Hotel Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador Hotel Hotel The Hague

Frequently asked questions

Is Carlton Ambassador Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Carlton Ambassador Hotel?

Self parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Carlton Ambassador Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Carlton Ambassador Hotel?

Check-out is at noon.

Where is Carlton Ambassador Hotel located?

Located in The Hague Center, this luxury hotel is within 1 mi (2 km) of Peace Palace, Mauritshuis, and Madurodam. Scheveningen Beach and SEA LIFE Scheveningen are also within 3 mi (5 km). The Hague (ZYH-The Hague Central Train Station) is 24 minutes by foot and The Hague Central Station is 25 minutes.

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Carlton Ambassador Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 246 out of 443 reviews
Rating 8 - Good. 160 out of 443 reviews
Rating 6 - Okay. 28 out of 443 reviews
Rating 4 - Poor. 5 out of 443 reviews
Rating 2 - Terrible. 4 out of 443 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Always a wonderful place to stay.
Stayed 4 nights in Mar 2025

10/10

Nice location, quiet, large room( for Europe) with cumfortable bed. Hotel restaurant was good for dinner, restaurant area 2 blocks away. Close to tram and easy access to downtown
Stayed 2 nights in Apr 2025

10/10

Beautiful old boutique hotel. Friendly staff, good food
Stayed 5 nights in Jan 2025

10/10

Great stay
Stayed 2 nights in Oct 2024

10/10

our room was nice, cosy, comfortable and clean. the bed was very comfortable. we enjoyed our stay here.
Stayed 2 nights in Nov 2024

10/10

Tolles Hotel in hervorragender Lage.
Stayed 2 nights in Aug 2024

10/10

It was very clean and safe.
Stayed 1 night in Jul 2024

10/10

Incredible stay as usual. Among the best hotel experiences.
Stayed 3 nights in May 2024

10/10

The staff was exceptionally friendly and ready to assist.
Stayed 2 nights in Dec 2023

10/10

Our 15th day of cycling around the Netherlands was met with smiles at the Carlton. Bo did a great job of getting us checked in and settled.
Stayed 1 night in May 2024

10/10

This was a very modern upscale hotel. The rooms were lovely, the staff were very helpful, and the location was ideal for a visit to the Hague. The hotel is located in the diplomatic area of the Hague, and therefore the scenery at local buildings were beautiful. Had the most incredible thing is that the cost was very reasonable and the hotel could not have been nicer.
Stayed 2 nights in Jul 2024

10/10

class Hotel, very central with spacious rooms, and great bar and terrace. Staff always very friendly and helpful
Stayed 2 nights in Sep 2022

10/10

Great stay here. Clean, nicely prepared rooms. Very friendly and helpful. Good location - quiet but close to the Centre.
Stayed 2 nights in Jun 2023

10/10

Lovely hotel staff, lightly aged bathroom but the room it self is very nice and comfy beds. Good location for a quick city visit. Quiet but close
Stayed 1 night in Aug 2022

10/10

Beautiful hotel, comfortable beds, beautiful neighborhood. All the personal were friendly and helpful. Specially a girl from Venezuela. The night of the check in I got to borrow a charger for my phone because my luggage was delayed. I appreciated the kindness. I will definitely recommend this place… Sara from Miami
Stayed 1 night in Oct 2024

10/10

The interior of the property is very nicely decorated, elegant. The room is tastefully arranged, the bathroom and toilet are ingeniously separated. The employees are very welcoming and helpful.
Stayed 1 night in Aug 2023

10/10

Still grandeur and the location is wonderfull and the rooms are so nice and clean that i thought that i '" am the first person ever walked in! Thank you so much and never change a winning team! Best regards, Pauline Vellinga
Stayed 1 night in Jun 2024

10/10

Great experience. VIP made the difference!
Stayed 1 night in May 2023

6/10

Room was a little small or cluttered otherwise a decent room.
Stayed 3 nights in Jul 2023

10/10

The staff is amazing. The rooms were lovely. To get into the shower/bathtub is the only problem. As the sides of the tub are very high, it is very hard and dangerous for people who are not in good shape. If the are rooms with walk-in showers, it would be wise to let their older guests know of the option.
Stayed 9 nights in Dec 2023

2/10

Disappointed
Stayed 1 night in Mar 2024

6/10

Disappointing!
Stayed 3 nights in Jul 2024

6/10

Positives: - good location - nice period building - comfy bed - restaurant food is nice - polite reception staff Improvements: - rooms extremely dated. Bathroom for instance.. for this price I would expect a renovated bathroom. - the room decor (e.g. red pattern carpet) is dark and dated. Needs to lighten up. - would be nice to have a proper coffee - breakfast staff not easy to get hold off and always look confused - restaurant waitress spoke very little English. She explained the dish all wrong. Explicitly asked for no shellfish - dish had prawns and mussels.
Stayed 4 nights in Jul 2023

6/10

Leider durch die Baustelle nicht so gut. Kann man aber nicht dem Hotel anlasten. Trotzdem ärgerlich.
Stayed 3 nights in May 2025

8/10

Sfeervolle inrichting en zeer behulpzaam en correct personeel
Stayed 2 nights in May 2025