Ratings based on 2,131 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 24, 2024 on Expedia
Great atmosphere
by A verified traveler
Posted Mar 3, 2024 on Expedia
Over all stay was ok. Place definitely needs some maintenance. Loved the location and that it was so close to everything.
Comment from Hotel Management
Mar 7, 2024 by Hotel Management, Hotel Management
Dear Alana,Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Hotel Management.
by A verified traveler
Posted Feb 18, 2024 on Expedia
Great shower pressure in 1980s retro feeling apartment. Unfortunate that our view was a dirty rooftop of the shop and living beside us. Bedroom area was good.loged the sliding doors.
Check in was a lengthy process only one person on front desk and 4 people waiting.
Parked in council cark park as Oaks carpark was additional $20. The stay was comfortable.
by A verified traveler
Posted Feb 5, 2024 on Expedia
Recommend this hotel
I will be returning soon
Excellent
by A verified traveler
Posted Jan 29, 2024 on Expedia
Great location & the view from ocean view room was excellent. Rooms could natbe do with an update, but not too bad for the price.
by A verified traveler
Posted Jan 24, 2024 on Expedia
Nice places near water and kids playground
by A verified traveler
Posted Jan 21, 2024 on Expedia
Despite the varied reviews of this property I found my studio with water views very adequate, clean and stocked as listed. The hotel overall is dated and needs upgrading, but I was very happy with my room.
The woman at check-in was very pleasant and helpful regarding parking.
The only problem was slamming doors.
by A verified traveler
Posted Jan 19, 2024 on Expedia
by A verified traveler
Posted Jan 14, 2024 on Expedia
Good
Comment from Hotel Management
Jan 16, 2024 by Hotel Management, Hotel Management
Dear Jacinto,We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Hotel Management.
by A verified traveler
Posted Jan 11, 2024 on Expedia
Comment from Hotel Management
Jan 16, 2024 by Hotel Management, Hotel Management
Dear Robert,We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Hotel Management.