Ratings based on 283 Verified Reviews

4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
AARP Travel Center Verified Reviews
3 out of 5
by A verified traveler

Posted Jul 19, 2020 on Expedia
First, the staff was wonderful! I called several times to ask questions and they could not have been more helpful or accommodating of our requests! So no complaints there! The problem was with the property itself. It is very dated and much in need of a rehab. The bathroom sink was clogged and we saw several bugs. We had 4 people in the 2 bedroom suite and only 2 hand towels and wash cloths... and 3 bath towels, and no bags for the trash can. More were brought up immediately when requested. The bathroom was not cleaned completely, and when checking the room when leaving, we found food wrappers and other garbage under one bed. No matter how good the front desk staff was, this is not a property we would return to! It is definitely not up to Marriott standards.
Comment from Hotel Management
Jul 21, 2020 by Cameron, Hotel Management
Good morning! We are sorry to hear that you did not find our property to be up to Marriott standards. Our management team are going to be spending extra time in our Housekeeping department to retrain our team and to make sure that every room is being cleaned to the highest standard. Thank you for your feedback and rest assured that it is motivation to improve.
3 out of 5
by A verified traveler from Cape Cod, Massachusetts

Posted Jul 15, 2020 on Expedia
Amazing price, smelly room. We booked this hotel in a hurry for a family funeral nearby. We had 3 of their 2 bedroom suites at only $139 each. That price just can’t be beat. The service was fine, the space of the suite was fine but all 3 of them had an awful musty smell that hit you every time you opened the door. There were also dead bugs in the shower and kitchen counter- just moths so no big deal in summer except it made us wonder how thorough the cleaning really was if they missed that. No paper towels in the kitchen, no extra towels as requested and the entire place is in desperate need of repair and renovation. Also have a mysterious charge for “data service” that appeared in my credit card receipt that I need to call and ask about. No idea what that is. If you need a cheap place in a hurry, it’s ok. If you want to enjoy your stay and feel clean, go elsewhere. Very surprised that Marriott still gives its name to this property.
Comment from Hotel Management
Jul 15, 2020 by Cameron, Hotel Management
Thank you for staying with us and for taking the time to leave this thorough feedback. I am glad that you found our guest service to be suitable, but it is clear that we missed the mark in a few ways during your stay, and for that I apologize. I will review your feedback with the team and use this as motivation to improve the experience we offer. Thanks again and enjoy the rest of your summer!
5 out of 5
by A verified traveler

Posted Jun 28, 2020 on Expedia
Comment from Hotel Management
Jun 30, 2020 by Cameron, Hotel Management
We appreciate you choosing to stay with us and are so happy to see that you enjoyed your stay! We hope to see you again sometime soon.
5 out of 5
by A verified traveler from Massachusetts

Posted Jun 3, 2020 on Expedia
Big rooms and near large highways. Service was good.
Comment from Hotel Management
Jun 4, 2020 by Cameron, Hotel Management
Thank you for taking the time to provide your feedback! We are so happy that you found our rooms and location to be strengths, and our team to be service oriented. Please come visit us again the next time that you are in the area!
5 out of 5
by A verified traveler

Posted Jun 2, 2020 on Expedia
Comment from Hotel Management
Jun 3, 2020 by Cameron , Hotel Management
Thank you for the positive feedback. We hope to see you again!
4 out of 5
by A verified traveler

Posted May 12, 2020 on Expedia
Comment from Hotel Management
May 12, 2020 by Dan C, Hotel Management
Thank you for visiting us. Hope to see you in the future
5 out of 5
by A verified traveler

Posted May 12, 2020 on Expedia
Comment from Hotel Management
May 12, 2020 by Dan C, Hotel Management
Thank you for the rating. Hope to see you again soon.
3 out of 5
by A verified traveler

Posted May 10, 2020 on Expedia
Comment from Hotel Management
May 11, 2020 by Cameron , Hotel Management
Thank you for staying with us! We hope to see you again sometime soon.
4 out of 5
by A verified traveler

Posted May 7, 2020 on Expedia
I was very nice . Staff was very friendly and helpful
Comment from Hotel Management
May 7, 2020 by Cameron, Hotel Management
Thank you for your feedback! Our staff loves to serve and we are happy to see that this was evident. We hope to see you again soon!
5 out of 5
by A verified traveler

Posted May 5, 2020 on Expedia
It's off the main road so it's secluded enough, quiet it's clean in the grounds of the property clean and well kept
Comment from Hotel Management
May 7, 2020 by Cameron, Hotel Management
Thank you for choosing to stay with us and for your positive feedback about our hotel grounds! We work hard to keep our property attractive and glad you found this to be one of our strengths. We hope to see you again soon!