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Overview of Holiday Inn Tewksbury Andover

Photo gallery

Featured Image
Indoor pool
Indoor pool
Hypo-allergenic bedding, in-room safe, individually decorated
Hypo-allergenic bedding, in-room safe, individually decorated

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Air Conditioning
  • Laundry
  • Free WiFi
  • Pet Friendly
  • Parking included
  • Pool

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationTewksbury Hospital (Massachusetts State Infirmary)6 min drive
    Popular LocationMerrimack Repertory Theater7 min drive
    Popular LocationVeterans Memorial Park11 min drive
    AirportBoston, MA (BOS-Logan Intl.)31 min drive

Book online or call:

1-800-675-4318

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About this area

Tewksbury

Located in Tewksbury, Holiday Inn Tewksbury Andover is in the city center and in a provincial park. Lowell Memorial Auditorium and Tsongas Arena are cultural highlights, and travelers looking to shop may want to visit The Mall at Rockingham Park. Canobie Lake Park and Andover Bird Sanctuary (Moncrieff Cochran Sanctuary) are also worth visiting.
Popular Location

What's nearby

  • Tewksbury Hospital (Massachusetts State Infirmary) - 6 min drive
  • Merrimack Repertory Theater - 7 min drive
  • Tsongas Arena - 8 min drive
  • Andover Country Club - 10 min drive
  • Veterans Memorial Park - 11 min drive

Getting around

  • Lowell Station - 9 min drive
  • AirportLogan Intl. Airport (BOS) - 31 min drive

Restaurants

  • Victoria's Restaurant – Restaurant with a bar offering American cuisine. Serves breakfast, brunch, lunch, dinner, and light fare daily. Kids' menu available.
  • Victorias English Pub – Pub offering American cuisine. Serves lunch, dinner, and light fare daily, happy hour available.

About this property

Holiday Inn Tewksbury Andover

Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. All 227 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like refrigerators and microwaves.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Full breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–noon on weekends: USD 12 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 10 meeting rooms
  • Computer station
  • Conference center (5005 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
2 per room (up to 150 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12 per person (approximately)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011312950
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 4:00 PM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)
3.9
Good
5 - Excellent
290
4 - Good
272
3 - Okay
116
2 - Poor
51
1 - Terrible
50

4.1/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
The property has declined in the last year. Only two outlets worked for charging. The tv remote stopped working and the management said that maintenance would fix it, never saw maintenance. The police responded to the property twice in the week I stayed. One stabbing and one active shooter. We were evacuated for over an hour while swat team arrested the man who threatened to shoot all the hotel guests. I’m sure covid has a lot to do with lack of help and decline of property but the hotel no longer feels safe.
Stayed 8 nights in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at cheap price. Hotel was clean and well maintained. Reception staff is customer friendly.
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent, friendly and accommodating. I have multiple chemical sensitivities and become very sick from fragrances. Our first room was very fragrant. The staff gladly switched rooms for us, even taking us to 3 different rooms to see which would work best for me. They even upgraded our room to a suite, because that had the least fragrance. And all with a smile and so much kindness.
Stayed 1 night in Oct 2020

4/5 Good

Happy face iconLiked: Staff & service
Rooms not that clean, a lot of truckers and people who were displaced from homes living there also
Stayed 1 night in Oct 2020

2/5 Poor

Traveled with group
Sad face IconDisliked: Amenities
When I first checked in (11pm) I went up to my room to find an older woman sleeping and her dog barking at us coming toward the door. Went back to the front desk and got a new room but was offered nothing for the inconvenience (room upgrade, discount, etc.) which is fine because at least we got a new room, but it was the fact that it was treated as no big deal when that should never happen. I spent 4 nights there and got no maid service. I was trying to be patient but wanted new towels on my last night and was told that if we wanted room service we needed to request it each day before we wanted it. Which is also fine as I’m assuming that is a covid policy, but that would have been nice to know upon arrival. Overall, staff was nice but our experience is unlike what I experienced at any other hotel I’ve ever stayed at.
Stayed 4 nights in Oct 2020