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SureStay Hotel by Best Western Terrell

2.5 star property
Relax in style after a day of outlet shopping. Enjoy convenient amenities like an outdoor pool, 24-hour front desk, and ATM services for a stress-free stay.

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Photo gallery for SureStay Hotel by Best Western Terrell

Lobby - SureStay Hotel by Best Western Terrell (Terrell)
Exterior - SureStay Hotel by Best Western Terrell (Terrell)
Standard Room, 1 King Bed, Accessible, Bathtub | Egyptian cotton sheets, premium bedding, blackout drapes - SureStay Hotel by Best Western Terrell (Terrell)
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels - SureStay Hotel by Best Western Terrell (Terrell)
Restaurant - SureStay Hotel by Best Western Terrell (Terrell)
Located near Tanger Outlets, SureStay Hotel by Best Western Terrell offers a warm welcome with continental breakfast and shopping on site. Dive into the outdoor pool or unwind in the lobby with coffee/tea and catch up on your favorite show on the TV.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Egyptian cotton sheets, premium bedding, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Egyptian cotton sheets, premium bedding, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette | Egyptian cotton sheets, premium bedding, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Egyptian cotton sheets, premium bedding, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 queen and 1 single bed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Terrell, SureStay Hotel by Best Western Terrell is in the city center. No 1 British Flying Training School Museum and Terrell Heritage Museum are cultural highlights, and travelers looking to shop may want to visit Tanger Outlets. Southwestern Christian College is another place to visit that comes recommended. Spend some time exploring the area's activities, including golfing. Visit our Terrell travel guide
Map
1705 Highway 34 South, Terrell, TX, 75160

What's nearby

  • Lake Ray Hubbard
    Lake Ray Hubbard
    18 min drive - 18.8 miles
  • Dallas Fair Park and skyline
    Fair Park
    33 min drive - 37.8 miles
  • Tanger Outlets
    12 min walk - 0.7 miles
  • Southwestern Christian College
    5 min drive - 4.2 miles
  • Terrell Heritage Museum
    5 min drive - 4.4 miles

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW)
    55 min drive

Restaurants

  • Pops Honey Fried Chicken
    4 min drive
  • McDonald's
    3 min walk
  • Starbucks
    8 min walk
  • Rio Lerma
    5 min drive
  • Circle K
    3 min walk

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  • Breakfast included
  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a one-time cleaning fee of USD 100 and a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses some solar energy
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 9 AM to 9 PM

Frequently asked questions

Does SureStay Hotel by Best Western Terrell have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM–9 PM.

Is SureStay Hotel by Best Western Terrell pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a deposit of USD 50 per stay and a fee of USD 10 per pet, per night. A cleaning fee of USD 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Terrell?

Check-in start time: 3:00 PM; Check-in end time: 11 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Terrell?

Check-out is at 11 AM. Late check-out is available for USD 20 (subject to availability).

Where is SureStay Hotel by Best Western Terrell located?

Located in the heart of Terrell, this hotel is 0.6 mi (1 km) from Tanger Outlets and within 3 mi (5 km) of No 1 British Flying Training School Museum and Southwestern Christian College. Terrell Heritage Museum is 3 mi (4.9 km) away.

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Reviews

SureStay Hotel by Best Western Terrell Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 173 out of 476 reviews
Rating 8 - Good. 146 out of 476 reviews
Rating 6 - Okay. 78 out of 476 reviews
Rating 4 - Poor. 36 out of 476 reviews
Rating 2 - Terrible. 43 out of 476 reviews

Reviews

Verified

10/10 Excellent

brian

Liked: Cleanliness, property conditions & facilities
Great hotel and staff!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Salina

Liked: Cleanliness, staff & service, amenities
Nice place to stop for one night. We have 2 dogs with us and they were very accommodating.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities
Very nice clean spacious room. Comfortable bed. Convenient location to dining and the interstate. Good area.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Barbara

We had a family emergency and Expedia customer service was very cooperative in letting us leave early to get home
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Becky

Liked: Cleanliness
Very clean room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay staff was extremely nice
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient when making a trip to the Silver Saloon across the street. It is a great value with a pool out front to pre-game!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, good location and friendly staff
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

juan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room very good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & friendly staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Personnel was very polite and nice when I arrived. The rooms are very comfortable and the best thing it’s just across from club we were going
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff waffles & sausage kolaches as well as cold options for breakfast
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and very clean and well stocked
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice friendly customer service very helpful everything was very nice and was cleaned everyday
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Daniel

Liked: Amenities
Property appears to be mid renovation; there is a lot of new, but still some old. Beds were comfy & clean, AC was cold, and the shower wayer was hot. The staff at the front desk were extremely friendly and gave great recommendations for local restaurants.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and store is next door. Food close by
Stayed 1 night in Jan 2025
Verified

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet place

We always stay where we can have breakfast. They had waffles, cereal, toast, bagels, muffins and yogurt. Room was comfortable. Slept good.
Stayed 1 night in Mar 2024
Verified

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Place is a Little out dated but was very good, the staff was awesome (lady at the front desk) and it was across the street from the venue. So it was very convenient.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ashley

Disliked: Cleanliness
A lot of restaurants and convenience stores nearby that are walking distance, my room was dirty unfortunately. The floors were dirty and the fridge hadn't been cleaned in awhile.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Steve

Friendly and quick
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Rick

Liked: Cleanliness, staff & service

Ok for a quick rest.

Older hotel kept in pretty good shape. Staff seemed good. Clientelle not so good - very noisy all during the night.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great people, great stay

Came to see the eclipse. The staff were very friendly and helpful! Assisted us with early check-in. Answered questions about the area. Even had Eclipse gift bags for us! Rooms were clean and comfortable. Two convenience stores and a McDonalds within easy walking distance. Highly recommend!
Stayed 1 night in Apr 2024
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort

Good enough

Just a one night stay. Very noisy location. Ice build up on walk ways, very unsafe. Room was ok. Had minor flaws which was expected for the price range. Bed was comfortable.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Trip

It was a simple room. I don't need fancy. I was there by myself. The mattress wasnt great, but i still was able to sleep. Room was clean. I will stay there again for sure.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities

Typical Hotel Room

Typical Hotel but one side had long term residences so that was a bit odd but did not impact the stay. It was unfortunate it is across the street from a western saloon and on a Saturday Night the music was heard into the late hours - The beds was comfortable and the place was clean. Breakfast was not much to speak about and easily avoided.
Stayed 1 night in Feb 2025