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Nequi

3.5 star property
Adults-only hotel with free breakfast and spa services

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Photo gallery for Nequi

Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
Reception
Exterior
Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Pool
  • Breakfast included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Nequi

Egyptian cotton sheets, premium bedding, down comforters, minibar

Nequi

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Egyptian cotton linens
Down duvet
Premium bedding
Private bathroom
Jetted bathtub
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Egyptian cotton linens
Down duvet
Premium bedding
Private bathroom
Jetted bathtub
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool view AMORE

Pool view AMORE | Egyptian cotton sheets, premium bedding, down comforters, minibar

Pool view AMORE

Highlights

Private pool
Air conditioning
Flat-screen TV
Pillow menu
Egyptian cotton linens
Down duvet
Premium bedding
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Room

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Egyptian cotton linens
Down duvet
Premium bedding
Private bathroom
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 22 De Febrero 8, Col Barrio San Miguel, Tepoztlán, MOR, 62520

What's nearby

  • Artisan Market of Tepoztlán - 3 min walk - 0.2 miles
  • Experiencia Tepoztlan Language School - 3 min walk - 0.2 miles
  • El Suspiro Tepoztlan - 17 min walk - 0.9 miles
  • Bajo La Montaña - 2 min drive - 0.8 miles
  • Casa Chavela - 3 min drive - 1.4 miles

Getting around

  • Benito Juarez International Airport (MEX) - 86 min drive

Restaurants

  • ‪Mercado de Comida - ‬4 min walk
  • ‪La Terraza Tepoztlán - ‬3 min walk
  • ‪El Zocalo - ‬3 min walk
  • ‪Tacos Luna - Tepoztlan - ‬2 min walk
  • ‪Cafe revolucion - ‬3 min walk

About this property

Nequi

Hotel near Tepozteco Pyramid
Take advantage of free continental breakfast, a swim-up bar, and a poolside bar at Nequi. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at El Encanto, the on-site restaurant. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), concierge services, and a front-desk safe
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
Room features
All guestrooms at Nequi feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Other amenities include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with jetted tubs and free toiletries

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Encanto

Things to do

  • Hot tub
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 600 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
Property Registration Number HBR170123IL1

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM
Guests under 12 years old are not permitted at this adults-only property

Property is also known as

Nequi Hotel Tepoztlan
Nequi Hotel
Nequi Tepoztlan
Hotel Nequi Tepoztlan
Tepoztlan Nequi Hotel
Hotel Nequi
Nequi Hotel
Nequi Tepoztlán
Nequi Hotel Tepoztlán

Frequently asked questions

Does Nequi have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is Nequi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nequi?

Self parking is free at this property.

What time is check-in at Nequi?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Nequi?

Check-out is at noon.

Does Nequi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 600 per vehicle applies.

Where is Nequi located?

Located in San Miguel, this hotel is within a 10-minute walk of Artisan Market of Tepoztlán, Ex-Convent of the Nativity, and Experiencia Tepoztlan Language School. Tepoztlán Museum Carlos Pellicer Collection and Cocinar Mexicano are also within 10 minutes.

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Nequi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 170 reviews
Rating 8 - Good. 30 out of 170 reviews
Rating 6 - Okay. 17 out of 170 reviews
Rating 4 - Poor. 9 out of 170 reviews
Rating 2 - Terrible. 5 out of 170 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

JUAN PABLO

Liked: Cleanliness, staff & service, property conditions & facilities
Good site to have a nice rest
Stayed 2 nights in Jul 2024

6/10 Okay

Mony

I booked two nights. Couldn’t stay the 2nd night because of an emergency. They told me that they would refund me but they didn’t.
Stayed 2 nights in Apr 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service
Its very close to teooztlan center
Stayed 2 nights in Aug 2024

4/10 Poor

Juan

Liked: Cleanliness
Hotel was beautiful but service was terrible. Staff lied about food and drink service. Restaurant and bar closed early. Our order took too long to arrive and there was no other guest in the hotel. At check out felt like a criminal due to staff telling us we could not leave until room was inspected. Don’t waste your money on this over priced hotel.
Stayed 1 night in Jan 2025

6/10 Okay

Jennifer

Liked: Staff & service
I chose this property because of its proximity to the nearby Pyramid and market. The hotel itself was a little rundown: 1. The shelving in the room closet was unusable. The shelves were slanted and not at a 90 degree angle; 2. The lock for the balcony door didn't latch and the hotel was not able to get a locksmith on-site for 2 more days; and 3. The room safe's battery was dead, so we were unable to store valuables. With a little TLC, this place could easily garner some higher star ratings.
Stayed 2 nights in Nov 2024

4/10 Poor

Carlo

Stayed 1 night in Mar 2025

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Nov 2024

10/10 Excellent

Mariana

Stayed 1 night in Mar 2025

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Nos encantó todo, sobre todo el Jacuzzi.
Stayed 3 nights in Feb 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel Arroyo

Liked: Property conditions & facilities
Hemos venido a este hotel 3 veces y siempre hay algo que mejoraron en las instalaciones, siempre muy limpio y con gran atención del personal
Stayed 2 nights in Jan 2025

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetaron mi selección

habitación limpia y amplia, sin embargo, yo había seleccionado otro habitación diferente por él portal y ya llegando se me asigno una del piso de abajo
Stayed 2 nights in Dec 2024

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descuidado, caro, goteras y humedades en el cuarto
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad y el servicio muy buena ubicacion.
Stayed 1 night in Nov 2024

6/10 Okay

Roberto

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Hector

Todo el servicio pésimos de dar vergüenza por lo caro que es
Stayed 1 night in Oct 2024

10/10 Excellent

KIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para parejas. Alberca climatizada y el jacuzzi en la terraza esta padrísimo. Excelente ubicación. La comida y bebidas están muy bien. Sin duda se convirtió en nuestro hotel preferido en Tepoztlán. Los chicos que atienden nos trataron muy bien. Nos quedamos en Cuernavaca la noche anterior y olvidamos unas prendas en el hotel, al darnos cuenta lo comentamos y el gerente y la chica de Frontdesk nos ayudaron a conseguir una persona que nos pudiera ayudar para traer las prendas, que obvio tuvo un costo adicional, pero el tema es que nos ayudaron y nos dieron la alternativa. Reitero, nuestro hotel favorito en tepoz.
Stayed 1 night in Nov 2024

10/10 Excellent

Leonardo Javier

Stayed 1 night in Oct 2024

6/10 Okay

Areli

Liked: Staff & service, property conditions & facilities, room comfort

Linda estancia

La atención del personal es increíble y es por lo que yo regresaría, solamente que tienenque dar un poco más de informacióna a la llegada. Las camas son muy cómodas y las instalaciones lindas. Pero, hay cositas por mejorar ya que no hay internet y por lo tanto no TV y hay que mejorar la limpieza en los trastes. La comida del restaurante (comida) deliciosa. Instaciones muy lindas.
Stayed 2 nights in Oct 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones y un agradable servicio de todo el personal. Totalmente recomendable
Stayed 2 nights in Oct 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Alejandro

Stayed 1 night in Aug 2024

8/10 Good

Jeannine

Liked: Staff & service, amenities, property conditions & facilities
El agua del jacuzzi no estaba tan caliwnte
Stayed 2 nights in Aug 2024