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Alilo by Muuk

3.0 star property
Hotel with free parking, near Artisan Market of Tepoztlán

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Photo gallery for Alilo by Muuk

Outdoor pool
Lobby sitting area
Exterior
Deluxe Suite with Hot tub and Mountain View | Terrace/patio
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Spa
  • Pet friendly
  • Pool

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking | In-room safe, individually decorated, blackout drapes, bed sheets

Family Room, 2 Queen Beds, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Coffee/tea maker
  • 80 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Romantic Room, 1 King Bed, Non Smoking

Romantic Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, blackout drapes, bed sheets

Romantic Room, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Coffee/tea maker
Iron/ironing board
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, individually decorated, blackout drapes, bed sheets

Standard Room, 1 Double Bed

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Coffee/tea maker
Wardrobe or closet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite with Hot tub and Mountain View

Deluxe Suite with Hot tub and Mountain View | Terrace/patio

Deluxe Suite with Hot tub and Mountain View

Highlights

Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • Mountain view
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, blackout drapes, bed sheets

Superior Room, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Map
Km 15, Carr Cuernavaca-Tepoztlán, Tepoztlán, MOR, 62300

What's nearby

  • Casa Chavela - 8 min walk - 0.5 miles
  • El Suspiro Tepoztlan - 18 min walk - 1.0 mile
  • Experiencia Tepoztlan Language School - 4 min drive - 2.1 miles
  • Artisan Market of Tepoztlán - 4 min drive - 1.9 miles
  • Bajo La Montaña - 6 min drive - 2.4 miles

Getting around

  • Benito Juarez International Airport (MEX) - 88 min drive

Restaurants

  • ‪Tacos Luna - Tepoztlan - ‬4 min drive
  • ‪Antojitos Mágicos - ‬4 min drive
  • ‪El Corazon de Mexico - ‬4 min drive
  • ‪Los Colorines - ‬3 min drive
  • ‪Margarita Concept Garden - ‬5 min drive

About this property

Alilo by Muuk

Hotel near Artisan Market of Tepoztlán
Located close to Tepozteco Pyramid, Alilo by Muuk provides a poolside bar, a terrace, and a garden. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Free WiFi in public areas is available to all guests, along with laundry facilities and a bar.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and a banquet hall
  • Massage treatment rooms, luggage storage, and smoke-free premises
Room features
All guestrooms are individually decorated, and have comforts such as air conditioning, as well as amenities like safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:30 AM to noon on weekdays and 8:30 AM to noon on weekends; MXN 500 for adults and MXN 300 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms

Accessibility

  • No elevator

More

  • 100% renewable energy
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests should be aware that 2 cats reside at this property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 750 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 1261.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 500 for adults and MXN 300 for children
  • Pet fee: MXN 750 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1261.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:30 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Meliar Hotel Boutique Tepoztlan
Meliar Boutique Tepoztlan
Meliar Boutique
Alilo by Muuk Hotel
Casa de los Artistas
Meliar Hotel Boutique
Alilo by Muuk Tepoztlán
Alilo by Muuk Hotel Tepoztlán

Frequently asked questions

Does Alilo by Muuk have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:30 AM–7:00 PM.

Is Alilo by Muuk pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 750 per pet, per night. Service animals are exempt from fees.

How much is parking at Alilo by Muuk?

Self parking is free at this property.

What time is check-in at Alilo by Muuk?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Alilo by Muuk?

Check-out is at noon.

Where is Alilo by Muuk located?

Situated in Tepoztlán, this hotel is 2 mi (3.2 km) from Artisan Market of Tepoztlán and 2.7 mi (4.4 km) from Tepozteco Pyramid.

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Alilo by Muuk Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 51 out of 95 reviews
Rating 8 - Good. 23 out of 95 reviews
Rating 6 - Okay. 13 out of 95 reviews
Rating 4 - Poor. 3 out of 95 reviews
Rating 2 - Terrible. 5 out of 95 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was incredible! Thanks for making us feel so comfortable!
Stayed 4 nights in Apr 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genial
Stayed 1 night in Oct 2024

8/10 Good

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hv to say that staff was so very attentive and friendly, especially in the restaurant. However, when I asked for my upgrade, I was told that was not availability, even though the hotel occupancy was not even 50% of the total occupancy., so they dont wanted to upgrading my room. My room first day no HOT WATER, next day 3 roaches, one in my bedroom and 2 in the shower, so disgusting. Mosquito net completely damage-broken. Place is nice but I will not repeat for booking and staying there.
Stayed 2 nights in May 2025

6/10 Okay

Juan José

Liked: Cleanliness, staff & service
Ok but has the potential to be much better.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m general the property was really good, personnel and the place makes me feel comfortable. I just want to notice about the entrance and surroundings that it was a little difficult and it was in bad conditions
Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi in the rooms is fatal, you have to move to lobby area to get a good internet connection
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great, but I have to upgrade my room. The room the hotel gave me first was tiny and with a tiny window. When I booked in Hotels.com, the hotels was described as “superior” which it didn’t have anything to be superior. The staff told me that was the lowest price room, and if I wanted better I have to pay, which I did. It was disappointing that the advertising was not accurate!
Stayed 2 nights in Sep 2024

8/10 Good

Jezer

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a bit hidden. The surroundings of it's location can trigger a sense of an unsafe location. There were a lot of maintenance / construction going by the pool and parking lot. In times it made us feel like w le were in a property under construction rather than a property ready for us to enjoy. The room description and photos said that a sofa bed was part of the room but it wasn't. They had to bring a bed to the room. We really enjoy the massages and temazcal services. We had a good time in the pool and the food services were good enough to meet our needs when we used it. Overall I feel like it was a bit of a roller coaster with all the ups and downs, with the things we were noticing and experiencing during our visit to this property. But I think we ended up enjoying it more than disliking it. We had a good time as a family here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 2 nights in Apr 2025

10/10 Excellent

oliver

Stayed 1 night in Mar 2025

10/10 Excellent

JOSSELINE GRISSEL

Stayed 1 night in Mar 2025

10/10 Excellent

Nashieli Regina

Stayed 2 nights in Mar 2025

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, las habitaciones muy bonitas y cómodas, mucha tranquilidad para descansar y el personal muy amable, todo bien, se recomienda ampliamente.
Stayed 2 nights in Mar 2025

10/10 Excellent

JUAN DE LA LUZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó. regresaré.
Stayed 1 night in Mar 2025

8/10 Good

YARA AIMEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relación calidad precio muy mala
Stayed 2 nights in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

German

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es bonito, aunque el mantenimiento de las instalaciones se nota descuidado, desde los azulejos de la alberca, la cancha de tenis que está inservible, y algunas áreas de los jardines. El personal fue cordial, pero parco, es decir, se limitaban a cumplir con su trabajo.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarvelian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bonito

Stayed 2 nights in Jan 2025

8/10 Good

ANALIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bn
Stayed 1 night in Jan 2025

8/10 Good

Hector

Liked: Cleanliness, amenities
El horario del restaurante para desayunar decía desde las 7am sin embrago al llegar nos dijeron que abría hasta las 8:30 y nos quedamos sin desayunar por falta de tiempo
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis Humberto

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024