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Hotel Valle Místico

Property class: 3.5

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Photo gallery for Hotel Valle Místico

A dining table with a meal set, a glass of juice, and a cup of coffee, surrounded by chairs, with a view of lush greenery and mountains in the background. - Hotel Valle Místico (Tepoztlán)
A round table with a white tablecloth and a lace border, a metal candelabra, a chair, and a rustic wooden door. - Hotel Valle Místico (Tepoztlán)
A hotel room with a bed, a desk, and a chair. There is a door leading to another room. - Hotel Valle Místico (Tepoztlán)
A woman relaxing in a hot tub surrounded by a stone border, with a waterfall and lush greenery in the background. - Hotel Valle Místico (Tepoztlán)
A lush garden with neatly trimmed hedges, a stone bench, and a rock formation. - Hotel Valle Místico (Tepoztlán)
At Hotel Valle Místico, you can look forward to free continental breakfast, a terrace, and a garden. Treat yourself to Ayurvedic treatments, a detox wrap, or a deep-tissue massage at Valle Místico, the onsite spa. The on-site local and international cuisine fine-dining restaurant, Via de Campo, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

About the neighborhood

Located in Tepoztlán, Hotel Valle Místico is in the mountains. New Tepoztlán Market and Artisan Market of Tepoztlán are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore El Tepozteco National Park and Los Venaditos Waterfall. Six Flags Hurricane Harbor Oaxtepec and El Bosque Water Park are also worth visiting. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Tepoztlán travel guide
Map
Camino al Otlahyo 10, Huilotepec, Tepoztlán, MOR, 62525

What's nearby

  • A cobblestone street with buildings, a mountain in the background, and a street lamp.
    El Tepozteco National Park
    1 min walk - 0.0 miles
  • A detailed mosaic with intricate patterns and figures, including a prominent snake-like design and a central figure adorned with elaborate jewelry.
    Artisan Market of Tepoztlán
    8 min drive - 4.0 miles
  • Jardín Xolatlaco
    4 min drive - 1.2 miles
  • El Suspiro Tepoztlan
    9 min drive - 4.9 miles
  • Casa Chavela
    12 min drive - 5.6 miles

Getting around

  • Benito Juarez International Airport (MEX)
    97 min drive

Restaurants

  • Terraza 360
    6 min drive
  • El Ciruelo
    6 min drive
  • El Pan Nuestro
    4 min drive
  • El Nectar Tepozteco
    8 min drive
  • Cecina de Yecapixtla Don Poli
    3 min drive

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  • Pool
  • Spa
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  • Parking included
8.2 out of 10, Very Good, 252 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available on weekends 9:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Via de Campo

Things to do

  • Ecotours
  • Full-service spa
  • Outdoor pool
  • Steam room
  • Yoga classes

Family friendly

  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Ceiling fan
  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 100 percent for credit card payments
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1500.0 per stay
  • Cleaning fee: MXN 250.0 per room, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 1800 per vehicle (one-way)
  • Pet deposit: MXN 300 per stay
  • Late check-out fee: MXN 300 (subject to availability)
  • Credit card charges are subject to a surcharge of 100 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Hotel Valle Místico have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Valle Místico pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 300 per stay.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Valle Místico?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Valle Místico?

Check-out is at noon. Late check-out is available for MXN 300 (subject to availability).

Does Hotel Valle Místico provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1800 per vehicle applies.

Where is Hotel Valle Místico located?

Situated in the mountains, this spa hotel is within 1 mi (2 km) of Jardín Xolatlaco and Los Venaditos Waterfall. Tepoztlán Museum Carlos Pellicer Collection and New Tepoztlán Market are also within 3 mi (5 km).

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Reviews

Hotel Valle Místico Reviews

8.0

Very Good

8.8

Cleanliness

7.2

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 8 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

Reviews

Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
El camino para llegar es totalmente inaccesible ... es terraceria y piedra ... la alberca es sucia... los muebles de las habitaciones son muy poco cómodos ... la relación precio calidad es muy mala ... pues por ese rango de precios compiten con hoteles en la zona mucho mejor equipados
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Roberto

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Pésimo servicio

En general el lugar es lindo , pero el servicio es muy malo . Solo tienen a una o 2 personas a cargo del restaunrante , el servicio es lento. Los cuartos no cuentan con televisión ni A.C. La relación costo servicio es pésima Me queda mucho a deber
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantador.. tiene todo, privacidad, excelente atención de todo el personal, buenos servicios de spa, el restaurante delicioso. Felicidades
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Eduardo Cuauhtemoc

Liked: Cleanliness, property conditions & facilities
Servicio lento en el restaurante
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y cómodo para relajarte, la atención muy buena!!!
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Neftali

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lamentablemente al ir entre semana nos toco que todo estaba en mantenimiento, el restaurante no estaba abierto, en la mañana siendo los únicos huespedes el jardinero estaba podando los arboles debajo de nuestra habitación.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio, excelentes instalaciones muy amables y agradable vista, pero el camino para llegar al hotel es complicado y en malas condiciones
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Todo el lugar es excelente, para relajarte totalmente, sólo a la comida del restaurante le hace falta más sabor rico. la carta es muy buena pero el sazón le falta y es importante porque de ahí no sales. Todo lo demás espectacular nos la pasamos súper bien.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

ANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con una vista hermosa, muy buena atención, las instalaciones me gustarin, un excelente lugar para pasar un rato apartado del ajetreo de la ciudad y súper tranquilo.. Altamentente recomendable y con gusto regresaría
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019
Verified review

8/10 Good

José Manuel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2019