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Hotel Las Puertas de Tepoztlan

3.5 star property
Beaux Arts hotel with a full-service spa and a rooftop terrace

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Photo gallery for Hotel Las Puertas de Tepoztlan

Exterior
Master Suite | 1 bedroom, minibar, in-room safe, desk
Exterior
Restaurant
Junior Suite (Doble Queen) | 1 bedroom, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Master Suite

Master Suite | 1 bedroom, minibar, in-room safe, desk

Master Suite

Highlights

Plasma TV
Separate bedroom
Ceiling fan
Shower/tub combination
Private bathroom
Bathrobes
Free bottled water
Minibar
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Doble Queen)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Doble Queen)

Highlights

Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Free bottled water
Minibar
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Bathrobes
Free bottled water
Minibar
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Breakfast included
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8.0 out of 10, Very Good, 180 reviews
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About the neighborhood

Map
Calle de la Jardinera #14, Barrio La Santisima Trinidad, Tepoztlán, MOR, 62520

What's nearby

  • Artisan Market of Tepoztlán - 9 min walk - 0.5 miles
  • Experiencia Tepoztlan Language School - 12 min walk - 0.7 miles
  • Bajo La Montaña - 2 min drive - 0.5 miles
  • El Suspiro Tepoztlan - 3 min drive - 1.2 miles
  • Casa Chavela - 4 min drive - 1.7 miles

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪Los Colorines - ‬5 min walk
  • ‪El Rey Tepozteco - ‬4 min walk
  • ‪La Colorina - ‬3 min walk
  • ‪Hielocos - ‬4 min walk
  • ‪Tepoz House - ‬3 min walk

About this property

Hotel Las Puertas de Tepoztlan

Hotel near Tepozteco Pyramid
A poolside bar, a rooftop terrace, and a garden are just a few of the amenities provided at Hotel Las Puertas de Tepoztlan. Indulge in aromatherapy, a massage, and reflexology at the onsite spa. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and 1 meeting room
  • A computer station, luggage storage, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Las Puertas de Tepoztlan offer amenities such as free WiFi and safes, in addition to minibars and free bottled water.
More amenities include:
  • Bathrooms with free toiletries
  • 32-inch plasma TVs with cable channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 250 to 250 for adults and MXN 250 to 250 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 250 to 250 for adults, and MXN 250 to 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Las Puertas Tepoztlan
Hotel Las Puertas
Las Puertas Tepoztlan
Las Puertas De Tepoztlan
Hotel Las Puertas de Tepoztlan Hotel
Hotel Las Puertas de Tepoztlan Tepoztlán
Hotel Las Puertas de Tepoztlan Hotel Tepoztlán

Frequently asked questions

Does Hotel Las Puertas de Tepoztlan have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Las Puertas de Tepoztlan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Las Puertas de Tepoztlan?

Self parking is free at this property.

What time is check-in at Hotel Las Puertas de Tepoztlan?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Las Puertas de Tepoztlan?

Check-out is at noon.

Does Hotel Las Puertas de Tepoztlan provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Las Puertas de Tepoztlan located?

Located in the heart of Tepoztlán, this spa hotel is within 1 mi (2 km) of Tepoztlán Museum Carlos Pellicer Collection and Tepozteco Pyramid. Cocinar Mexicano and Artisan Market of Tepoztlán are also within 10 minutes.

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Hotel Las Puertas de Tepoztlan Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 163 out of 369 reviews
Rating 8 - Good. 97 out of 369 reviews
Rating 6 - Okay. 64 out of 369 reviews
Rating 4 - Poor. 24 out of 369 reviews
Rating 2 - Terrible. 21 out of 369 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Close to many restaurants, bars, coffee shops, artisanal stores.
Stayed 2 nights in May 2025

6/10 Okay

Alejandro

Nice lawn.
Stayed 2 nights in May 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Mar 2025

6/10 Okay

Gustavo

Liked: Amenities
Disliked: Property conditions & facilities
It is a beautiful hotel, but the room was dirty.
Stayed 1 night in Mar 2025

8/10 Good

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and great location. Needs coffee maker, drinking water, walking ramp within facility.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved breakfast on the rooftop terrace with lush surroundings and views of the cliffs around town.
Stayed 1 night in Nov 2023

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Main Street. Easy to find.
Stayed 2 nights in Jul 2024

10/10 Excellent

Baltazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not know there was such a nice hotel in Tepoztlan near all the stores and the entrance to the archeological site. I got a good night's sleep and was relaxed and well-rested. I will definitely be returning here in the foreseeable future.
Stayed 1 night in Jul 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Prompt service upon arrival, courteous, room clean, and good illumination, staff attentive to request, all information clear and bill disclosed
Stayed 1 night in Sep 2023

4/10 Poor

Jay

Disliked: Cleanliness, amenities, property conditions & facilities
The pool area is amazing. Property has great potential. Room was in disrepair and dirty. We paid for two nights and slept elsewhere and checked out early!

6/10 Okay

Gerardo

Liked: Amenities, property conditions & facilities
9yf8yc
Stayed 1 night in Aug 2024

8/10 Good

maria lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay, it is less than 5 minutes walking distance from downtown. The room was clean and very spacious, it has a mini fridge to place leftovers and drinks. To the residents, this hotel is one of the best hotels in the area. Only a few downfalls, there is no phone inside the room. communication is via personal cell phone and WhatsApp with the lobby receptionist. Ivette at the front lobby was super helpful and friendly. There is no bar inside the hotel. No coffee in the rooms and their restaurant is open after 830 am. These were minimal things, but I will stay again at this hotel.

4/10 Poor

Darren

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff try to be nice but lack of knowledge about what is good service. Installations look good in the photos but they are a little bit run-down.
Stayed 3 nights in May 2025

8/10 Good

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Location. Near everything, but not on main Street were is very noisy. Down side no AC.
Stayed 2 nights in May 2025

10/10 Excellent

Hiram Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único son los insectos que se meten a las habitaciones...
Stayed 1 night in May 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente lugar, cómodo, limpio, acogedor....buen trato y excelente ubicacion
Stayed 1 night in May 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda, acogedora y limpia
Stayed 1 night in May 2025

10/10 Excellent

Ezequiel Fernández

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Ilse Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy tranquilo, fuera del bullicio de las calles, ideal para pasar la tarde en la alberca y por la noche en el jacuzzi. Personal muy amable
Stayed 1 night in May 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Realice una viaje con mi familia y decidimos hospedamos en este lugar. La verdad nos tocó la versión de habitación remodelada y "modernizada" y todo fue muy ameno. Las instalaciones son bastante buenas, las vistas muy atractivas. La ubicación es muy céntrica y se puede llegar a pie fácilmente al Tepozteco, zócalo y restaurantes saliendo del hotel. Punto en contra: El servicio de desayuno es a la carta y no buffet como lo indicaba Xpedia previo a reservar, la verdad fue un fuerte motivo por el cual optamos por este lugar y si quedo mucho a deber, algo pobre el menú, precios elevados con respecto a un restaurante de fuera. Área de oportunidad: Que la alberca sea aclimatada. Sería un puntazo la verdad, si bien, aún de noche se disfruta, al poco raro ya dan ganas de salirse. Mejorar los snack que dan a los huéspedes; reserve dos habitaciones y en una no había nada, en la otra una par de aguas embotella a y sólo al día siguiente posterior a la limpieza de habitación ya tuvimos aguas igual. No fue un problema pero creo que es importante atención a esos pequeños detalles. Recomiendo ampliamente el lugar, está equilibrado en calidad precio.
Stayed 2 nights in May 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Estafadores no te permiten quedarte y no te devuelven el dinero
Stayed 1 night in Apr 2025

6/10 Okay

Fernanda

Liked: Cleanliness
Se me hace un hotel que tiene todo lo que se necesita, sin embargo en el cuarto no había de qué toalla para las manos, solo para regadera, le hace falta cuidar esos detalles. En cuanto tema de precio es caro para lo que se ofrece El desayuno delicioso
Stayed 2 nights in Apr 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Apr 2025

6/10 Okay

Gustavo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Excelente propiedad, lástima del personal
Stayed 1 night in Apr 2025