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Hotel Las Puertas de Tepoztlan

3.5 star property
Beaux Arts hotel with a full-service spa and a rooftop terrace

Choose dates to view prices

Photo gallery for Hotel Las Puertas de Tepoztlan

Exterior
Master Suite | 1 bedroom, minibar, in-room safe, desk
Exterior
Daily continental breakfast for a fee
Lobby
Hotel Las Puertas de Tepoztlan sits in the heart of the city, offering a quiet escape with its garden and rooftop terrace. Travelers can enjoy the poolside bar or book spa treatments including massages and body wraps for complete relaxation.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Bar
  • Spa
  • Breakfast available
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Master Suite

Master Suite | 1 bedroom, minibar, in-room safe, desk

Master Suite

7.0 out of 10
Good
(2 reviews)

Highlights

Plasma TV
Ceiling fan
Separate bedroom
Private bathroom
Bathrobes
Shower/tub combination
Minibar
Coffee/tea maker
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Plasma TV
Ceiling fan
Separate bedroom
Bathrobes
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Doble Queen)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Doble Queen)

8.0 out of 10
Very good
(19 reviews)

Highlights

Plasma TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
Cable channels
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
Calle de la Jardinera #14, Barrio La Santisima Trinidad, Tepoztlán, MOR, 62520

What's nearby

  • Artisan Market of Tepoztlán - 9 min walk - 0.5 miles
  • Experiencia Tepoztlan Language School - 12 min walk - 0.7 miles
  • Bajo La Montaña - 2 min drive - 0.5 miles
  • El Suspiro Tepoztlan - 3 min drive - 1.2 miles
  • Casa Chavela - 4 min drive - 1.7 miles

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪Los Colorines - ‬5 min walk
  • ‪La Colorina - ‬3 min walk
  • ‪Tepozteca Pizzería - ‬4 min walk
  • ‪Punzada - ‬2 min walk
  • ‪Jacaranda Mojito-Bar y Café - ‬4 min walk

About this property

Hotel Las Puertas de Tepoztlan

Hotel near Tepozteco Pyramid
A poolside bar, a rooftop terrace, and a garden are just a few of the amenities provided at Hotel Las Puertas de Tepoztlan. Indulge in a facial, reflexology, and a body treatment at the onsite spa. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Luggage storage, concierge services, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Las Puertas de Tepoztlan offer amenities such as free WiFi and safes, in addition to minibars and free bottled water.
More amenities include:
  • Bathrooms with free toiletries
  • 32-inch plasma TVs with cable channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Similar properties

Exterior

Hotel Real del Valle Tepoztlan

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
8.0 out of 10, Very Good, 209 reviews
Hotel Real del Valle Tepoztlan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 250 to 250 for adults and MXN 250 to 250 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 250 to 250 for adults, and MXN 250 to 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Las Puertas Tepoztlan
Hotel Las Puertas
Las Puertas Tepoztlan
Las Puertas De Tepoztlan
Hotel Las Puertas de Tepoztlan Hotel
Hotel Las Puertas de Tepoztlan Tepoztlán
Hotel Las Puertas de Tepoztlan Hotel Tepoztlán

Frequently asked questions

Does Hotel Las Puertas de Tepoztlan have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Las Puertas de Tepoztlan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Las Puertas de Tepoztlan?

Self parking is free at this property.

What time is check-in at Hotel Las Puertas de Tepoztlan?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Las Puertas de Tepoztlan?

Check-out is at noon.

Does Hotel Las Puertas de Tepoztlan provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Las Puertas de Tepoztlan located?

Located in the heart of Tepoztlán, this spa hotel is within 1 mi (2 km) of Tepoztlán Museum Carlos Pellicer Collection and Tepozteco Pyramid. Cocinar Mexicano and New Tepoztlán Market are also within 10 minutes.

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Reviews

Hotel Las Puertas de Tepoztlan Reviews

8.0

Very Good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 189 out of 428 reviews
Rating 8 - Good. 114 out of 428 reviews
Rating 6 - Okay. 74 out of 428 reviews
Rating 4 - Poor. 27 out of 428 reviews
Rating 2 - Terrible. 24 out of 428 reviews

Reviews

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Sep 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Close to many restaurants, bars, coffee shops, artisanal stores.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Great hotel in beautiful Tepotzlan. Stayed 2 nights as a solo female and it’s an inviting, relaxed hotel.
Stayed 2 nights in Mar 2025

6/10 Okay

Alejandro

Nice lawn.
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved breakfast on the rooftop terrace with lush surroundings and views of the cliffs around town.
Stayed 1 night in Nov 2023

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and great location. Needs coffee maker, drinking water, walking ramp within facility.
Stayed 2 nights in Sep 2024

6/10 Okay

Gustavo

Liked: Amenities
Disliked: Property conditions & facilities
It is a beautiful hotel, but the room was dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Main Street. Easy to find.
Stayed 2 nights in Jul 2024

10/10 Excellent

Baltazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not know there was such a nice hotel in Tepoztlan near all the stores and the entrance to the archeological site. I got a good night's sleep and was relaxed and well-rested. I will definitely be returning here in the foreseeable future.
Stayed 1 night in Jul 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Prompt service upon arrival, courteous, room clean, and good illumination, staff attentive to request, all information clear and bill disclosed
Stayed 1 night in Sep 2023

6/10 Okay

Gerardo

Liked: Amenities, property conditions & facilities
9yf8yc
Stayed 1 night in Aug 2024

10/10 Excellent

teresa agustin

Liked: Cleanliness
Habitación limpia, personal bien y el estacionamiento cómodo muy cerca de comercios y establecimientos
Stayed 1 night in Oct 2025

4/10 Poor

Diana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El reglamento del hotel indica que es un hotel de descanso y prohíbe el ruido por la noche sin embargo prenden un motor muy ruidoso que después de un par de solicitudes lograron apagar. No sirve para descansar. Las paredes son extremadamente delgadas y se escucha todo, los muebles y decoración están muy descuidadas, las toallas de baño manchadas y rotas. Todo muy sucio, no pusieron jabón de manos hasta el segundo día, no hay cortinas aislantes de luz y toda la noche se prende una luz por sensor que no deja dormir. Dentro de promedio de costos no es tan barato para lo descuidado que está, no lo recomiendo, no volvería.
Stayed 2 nights in Oct 2025

6/10 Okay

Manuel

Disliked: Cleanliness, amenities, property conditions & facilities
El hotel entero está en total deterioro, las habitaciones tienen humedades y falta de mantenimiento.
Stayed 1 night in Oct 2025

10/10 Excellent

ELISA

Liked: Amenities, property conditions & facilities
Muy bien ubicado , muchas tiendas cercanas , estacionamiento, limpieza buena relación precio - propiedad
Stayed 1 night in Oct 2025

10/10 Excellent

GuadalupeBelem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien! Muy limpio, el personal muy amable, muy céntrico y la comida aunque cara deliciosa
Stayed 1 night in Sep 2025

6/10 Okay

Fernando

La atención en recepción es buena pero definitivamente el precio es muy caro para la limpieza y comodidades que ofrecen. Es la tercera vez que visito y en cada visita va empeorando la limpieza, ya no me hospedaré ahí
Stayed 2 nights in Sep 2025

2/10 Terrible

Enrique

Disliked: Amenities
Sucio, sin mantenimiento, malas instalaciones, mal olor.Puertas sin cerrar,
Stayed 2 nights in Sep 2025

6/10 Okay

Nanncy F

Liked: Cleanliness, staff & service
Está muy cerca del centro,muy limpio y amables, lo malo es todo se escucha de otras habitaciones, nos tocó que se durmiera gente en los camastros muy raro por que venían enfiestados y nosotros éramos familia por los que verlos amanecer ahí enfrente de nuestra habitación fue raro. Y los jacuzzi sólo servía uno.
Stayed 2 nights in Sep 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato del personal del hotel me pareció excelente, sin embargo creo que hay algunos aspectos de las amenidades que se pueden mejorar. Yo reservé una suite y el precio obviamente es más caro que una habitación regular, sin embargo en la suite ni siquiera servía el aire acondicionado y tuve que pedir personalmente me cambiaran las toallas y me repusieran el jabon porque durante la limpieza no lo hicieron. Además de eso el hotel es muy bello y tranquilo.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable sin ser espectacular, recomendable para descansar ! Limpio y buen servicio.
Stayed 1 night in Sep 2025

6/10 Okay

Verónica Paola

Liked: Cleanliness, staff & service, amenities
Mucho ruido, cortinas que entra la Luz, agua fria de la alberca, cama que te mueves y rechina. Instalaciones bien. Cerca de la zona centro y comercial. No regresaria porque no descanse bien.
Stayed 2 nights in Aug 2025

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