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Casa Bugambilia

3.5 star property
Travelers find peaceful retreat near El Tepozteco National Park with poolside cabanas, rejuvenating massage services and dining options at two restaurants

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Photo gallery for Casa Bugambilia

Outdoor pool, free cabanas, pool umbrellas - Casa Bugambilia (Tepoztlán)
Romantic Suite, Terrace (1) | Free WiFi, bed sheets - Casa Bugambilia (Tepoztlán)
Free daily English breakfast - Casa Bugambilia (Tepoztlán)
Exterior - Casa Bugambilia (Tepoztlán)
Interior detail - Casa Bugambilia (Tepoztlán)
Casa Bugambilia offers a tranquil escape surrounded by lush gardens. Guests can start their day with delicious breakfast selections before enjoying the spa facilities, which include a sauna, steam room, and beauty treatments from manicures to massages.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Double Room, 1 King Bed, Garden Area (2)

Standard Double Room, 1 King Bed, Garden Area (2) | Free WiFi, bed sheets

Standard Double Room, 1 King Bed, Garden Area (2)

Highlights

Patio
Heating
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
Daily housekeeping
  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Garden View (3)

Standard Double Room, 2 Double Beds, Garden View (3) | Free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Garden View (3)

8.0 out of 10
Very good
(3 reviews)

Highlights

Patio
Heating
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
Daily housekeeping
  • Garden view
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Romantic Suite, Terrace (1)

Romantic Suite, Terrace (1) | Free WiFi, bed sheets

Romantic Suite, Terrace (1)

8.0 out of 10
Very good
(1 review)

Highlights

Porch/lanai
Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Garden Area (4)

Standard Double Room, 1 King Bed, Garden Area (4) | Free WiFi, bed sheets

Standard Double Room, 1 King Bed, Garden Area (4)

Highlights

Patio
Heating
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
Daily housekeeping
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Garden Area (5)

Standard Double Room, 1 King Bed, Garden Area (5) | Free WiFi, bed sheets

Standard Double Room, 1 King Bed, Garden Area (5)

Highlights

Patio
Heating
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
Daily housekeeping
  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Double Room, Garden Area (7)

Traditional Double Room, Garden Area (7) | Free WiFi, bed sheets

Traditional Double Room, Garden Area (7)

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
Daily housekeeping
Located on the ground floor
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Double Room, Mountain View (8)

Traditional Double Room, Mountain View (8) | Free WiFi, bed sheets

Traditional Double Room, Mountain View (8)

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
Daily housekeeping
Located on the top floor
  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Garden View (10)

Standard Double Room, Garden View (10) | Free WiFi, bed sheets

Standard Double Room, Garden View (10)

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
Daily housekeeping
Located on the ground floor
  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Garden View (11)

Standard Double Room, Garden View (11) | Free WiFi, bed sheets

Standard Double Room, Garden View (11)

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
Daily housekeeping
Located on the ground floor
  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Garden View (6)

Standard Double Room, 2 Double Beds, Garden View (6) | Free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Garden View (6)

Highlights

Patio
Heating
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
Daily housekeeping
  • Garden view
  • 23 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Traditional Double Room, 2 Double Beds, Mountain View (9)

Traditional Double Room, 2 Double Beds, Mountain View (9) | Free WiFi, bed sheets

Traditional Double Room, 2 Double Beds, Mountain View (9)

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
Daily housekeeping
Located on the top floor
  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Balcony, Mountain View (12)

Suite, Balcony, Mountain View (12) | Free WiFi, bed sheets

Suite, Balcony, Mountain View (12)

Highlights

Balcony
Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Tepoztlán, Casa Bugambilia is in the suburbs. El Tepozteco National Park and Galerias Cuernavaca Mall are two other places to visit that come recommended. Visit our Tepoztlán travel guide
Map
Callejon Tepopula 007 Valle de Atongo, Tepoztlán, MOR, 62520

What's nearby

  • Tepoztlan is located at the foot of Tepozteco Mountain and is the result of the combination of the unique ancient traditions and wisdom that enrich its many cultural expressions, such as esotericism, pre-Hispanic and vice regal treasures, the counterculture, ecotourism or the simplicity of its everyday life are all appeals of Tepotztlán.
    El Tepozteco National Park
    1 min walk - 0.0 miles
  • Tepoztlan featuring outdoor art
    Artisan Market of Tepoztlán
    5 min drive - 2.6 miles
  • Experiencia Tepoztlan Language School
    4 min drive - 2.4 miles
  • Jardín Xolatlaco
    5 min drive - 1.2 miles
  • Tepoztlán Museum Carlos Pellicer Collection
    6 min drive - 2.6 miles

Getting around

  • Benito Juarez International Airport (MEX)
    96 min drive

Restaurants

  • Nixte
    3 min drive
  • El Pan Nuestro
    17 min walk
  • Cecina Don Armando
    2 min drive
  • La Cueva
    4 min drive
  • Ritual Tepoztlan
    18 min walk

About this property

Casa Bugambilia

Hotel near El Tepozteco National Park
Take advantage of free English breakfast, a terrace, and a garden at Casa Bugambilia. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a massage, or a manicure/pedicure. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A front-desk safe, concierge services, and a TV in the lobby
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Casa Bugambilia offer amenities such as free WiFi, free bottled water, and room service.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free English breakfast available daily 9:00 AM to 11:30 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Casa Bugambilia
Casa Bugambilia House Tepoztlan
Casa Bugambilia Tepoztlan
Casa Bugambilia Hotel Tepoztlan
Casa Bugambilia Hotel
Casa Bugambilia Hotel
Casa Bugambilia Tepoztlán
Casa Bugambilia Hotel Tepoztlán

Frequently asked questions

Does Casa Bugambilia have a pool?

Yes, this property has an outdoor pool.

Is Casa Bugambilia pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 500 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Bugambilia?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Bugambilia?

Check-out is at 12:30 PM. Late check-out is available for a fee (subject to availability).

Where is Casa Bugambilia located?

Situated in the suburbs, this hotel is 3 mi (4.8 km) from El Tepozteco National Park and within 20 mi (32 km) of Galerias Cuernavaca Mall and Teopanzolco Archaeological Zone. Cuernavaca Cathedral is 17.6 mi (28.4 km) away.

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Reviews

Casa Bugambilia Reviews

8.4

Very Good

9.2

Cleanliness

7.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 62 out of 109 reviews
Rating 8 - Good. 23 out of 109 reviews
Rating 6 - Okay. 10 out of 109 reviews
Rating 4 - Poor. 8 out of 109 reviews
Rating 2 - Terrible. 6 out of 109 reviews

Reviews

10/10 Excellent

jasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional, courteous and very accommodating. The scenery was absolutely beautiful! A wonderful place if you want to relax and close to town.
Stayed 3 nights in Sep 2023

10/10 Excellent

cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a keeper! We’re coming back.

We had a wonderful time, hotel’s gardens and view are gorgeous. Breakfast was out of this world!
Stayed 1 night in Oct 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, room comfort

Nice and quite, good service.

Small cozy colonial style hotel which evidently was a house, surrounded with tranquil gardens and several terrraces to spend some quiet time. Pool too... Age showing on some furniture... Excellent service. Far from downtown if walking.
Stayed 2 nights in Feb 2025

4/10 Poor

Mandy

Liked: Cleanliness
Disliked: Property conditions & facilities
The wifi was terrible which was very challenging since I had important calls. Not acceptable for the rate I paid. I also changed my reservation to two days but still got charged for 3 days of taxes and fees.

2/10 Terrible

Kathleen Anne

Disliked: Cleanliness, property conditions & facilities
Total SCAM. We did not get the suite we booked and paid for and confirmed on our itinerary. The staff were disgustingly rude and aggressive when we asked for the suite we booked. Worst of all, they insisted they had not been paid by Expedia even though I showed them proof. They argued aggressively that I pay again. Hotel old and looked like it was struggling. A total scam. I wish I could give it zero stars.
Stayed 1 night in Dec 2023

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are gorgeous, and this would be a fantastic place to hold an event or travel with a group. The food was excellent, but the service quite slow, but very professional. WiFi speed was decent, but coverage was quite poor; the rooms don't get much signal. Cell service was also poor, so guests would hang out near the central building, where the WiFi reached. It is about 3Km (2 miles) from downtown Tepoztlán, which can take 20 minutes driving via the back roads. This also means the property is far enough away to be quiet and tranquil. In mid-December, the weather was cool but pleasant (light hoodie), with no scorpions. The rooms were cool to cold. Suite #1 has a sliding door made of metal and glass, very sturdy, and quite heavy. Water pressure was strong, and the shower got as hot as I could possibly want it. We got swedish massages, and they were quite good. The property is served by a water well, so we were "not told the tap water was safe"... so we got our water bottles filled at the kitchen. Every day. We saw several couples with their dogs.
Stayed 2 nights in Dec 2022

10/10 Excellent

Modesta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable
Stayed 1 night in Sep 2025

8/10 Good

Luz María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó que está limpio y tiene areas verdes, llevé a mi perrito y disfruto mucho el jardín. El servico del personal, desde mesero, camareras, recepción y estacionamiento es muy bueno, el spa me agradó. La alberca esta templada(linda vista al cerro) y limpia,. El lugar cuenta con restaurant que lo hace más comodo ( el sabor de la comida no es increible, cumple ) La cama de la habitación estaba súper dura.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Os atendieron de maravilla Un lugar ampliamente recomendabke
Stayed 2 nights in Jun 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio por el personal, cómoda.
Stayed 2 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin de semana muy agradable lejos del ruido!!

Casa Bugambilia, es un lugar hermoso, al pie de las montañas, con un vista y unos jardines que te llenan de paz y tranquilidad. Excelente para un fin de semana de descanso para aislarse del ruido.
Stayed 1 night in Mar 2025

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonita, el desayuno que está incluido es muy bueno, el servicio lento pero los alimentos están muy buenos y bien servidos, las habitaciones bien, los jardines hermosos y bien cuidados, la alberca bien.
Stayed 2 nights in Mar 2025

10/10 Excellent

Azucena

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables. Bonito y limpio. Estupendo!
Stayed 2 nights in Feb 2025

2/10 Terrible

Gerardo

Disliked: Staff & service

Pésimo Hotel en Tepoztlán

El hospedaje en el hotel fue muy malo. Desde antes de llegar, el establecimiento presentó problemas con el cobro en la aplicación y me contactaron por WhatsApp (lo que consideré bastante invasivo, porque la app nunca me notificó algo) para asegurarse que iba a pagar y no cancelar mi reservación. Ya en el hotel la atención del hotel fue pésima. El personal no está capacitado y no dan la información necesaria para el uso de las instalaciones. El estacionamiento es muy pequeño e insuficiente. Intenté usar el vapor y no sirvió. El restaurante y los meseros son malos, no toman bien los pedidos, entregan mal los platos y las bebidas. Uno de mis platos tenía un pelo y la única solución que me dieron fue cambiarme el platillo. El “jacuzzi” no está disponible todo el tiempo. Si los quieres ocupar es con un costo extra, al igual que el vapor, y tienes que avisar con una hora de anticipación para usarlo si es que funciona. La comunicación con el persona siempre fue pésima. El check out también fue muy malo, incluso, me intentaron cobrar una cuenta dos veces. Pésima experiencia, para nada recomiendo este hotel, el cual es caro y no ofrece el servicio que esperarías por ese precio.
Stayed 3 nights in Feb 2025

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo malo es que no es posible comunicarse, los telefonos nunca contestan y el correo que mandé tampoco lo contestaron y eso que al hacer la reserva me avisaron que se pondrian en contacto para confirmar.
Stayed 2 nights in Jan 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonitos jardines y habitación cómoda
Stayed 2 nights in Nov 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bien ubicado, personal muy amable y atento.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar tranquilo, hermoso y con un gran toque propio. Completamente en línea con el pueblo en donde está situado. Tepoztlán.
Stayed 1 night in Jun 2024

2/10 Terrible

Emiliano

Disliked: Cleanliness, staff & service, property conditions & facilities
Que es mentira y engaño lo que presentan en imágenes contra lo que realmente existe en el hotel. Suciedad, falta de mantenimiento en las instalaciones, exceso de hongos y sarro, negativa del personal a ofrecer comidas y cenas. Pésimo trato por parte del dueño. Acceso complicado a la propiedad dañando vehículos bajos.
Stayed 3 nights in May 2024

10/10 Excellent

MARIO ENRIQUE BARRAGAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2024

8/10 Good

Enrique Emiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Feb 2024

10/10 Excellent

JAVIER MONTES

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente! Lo malo , que no te puedes quedar una sola noche en fin de semana
Stayed 1 night in Jul 2023

10/10 Excellent

JOSE ARTURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un gran lugar.

Nos fue increible! Pasamos en familia un gran fin de semana. Muy bien atendidos y concentidos. De hecho hemos ido dos fines de semana seguidos. No hay la menor queja. Por el contrario, agradecemos enormemente sus atenciones.
Stayed 1 night in Jun 2023

6/10 Okay

Claudia

Liked: Cleanliness, property conditions & facilities
Las instalaciones son preciosas pero el personal no es cálido, y no parece experimentado. Sobre todo los meseros.
Stayed 1 night in Jun 2023

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy tranquilo, para estar desconectado un rato del ruido que nos rodea. Me encantó!
Stayed 2 nights in Feb 2023