See all properties

HOTEL & SPA LOS AGAVES

3.0 star property
Nature reserves surround this adventure hub where travelers can cycle through scenic terrain before relaxing beside a tranquil pool after the day's excitement

Choose dates to view prices

Photo gallery for HOTEL & SPA LOS AGAVES

Hot stone massages, deep-tissue massages, prenatal massages - HOTEL & SPA LOS AGAVES (Tepotzotlán)
Exterior - HOTEL & SPA LOS AGAVES (Tepotzotlán)
Premium Room | In-room safe, free WiFi, bed sheets - HOTEL & SPA LOS AGAVES (Tepotzotlán)
Reception - HOTEL & SPA LOS AGAVES (Tepotzotlán)
Deluxe Room | Living area | Smart TV - HOTEL & SPA LOS AGAVES (Tepotzotlán)
HOTEL & SPA LOS AGAVES balances adventure with relaxation. Guests explore beautiful nature reserves, challenge themselves with rock climbing or ziplining activities, then recover with peaceful moments by the outdoor pool or with drinks at the bar.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, free WiFi, bed sheets

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | In-room safe, free WiFi, bed sheets

Premium Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Tepotzotlán, HOTEL & SPA LOS AGAVES is in a national park. Arcos del Sitio and Hacienda Caltengo are local landmarks, and travelers looking to shop may want to visit Plaza Satelite Shopping Center and Coacalco Power Center. Visit our Tepotzotlán travel guide
Map
Carretera Arpos del Sipio Dolores km 5, Camada de Cisnero, Tepotzotlán, MEX, 54650

What's nearby

  • Arcos del Sitio
    Arcos del Sitio
    15 min drive - 8.0 miles
  • La Concepción Dam
    33 min drive - 9.8 miles
  • Peña de Francia Church
    33 min drive - 11.2 miles
  • Hacienda La Concepcion
    38 min drive - 10.5 miles
  • Llano Dam
    45 min drive - 15.2 miles

Getting around

  • Tultitlan Cuautitlan Station
    43 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    87 min drive

Restaurants

  • Vital Cerveza Artesanal
    5 min drive
  • Barbacoa "Don Chava
    9 min drive
  • Restaurante El Águila
    17 min drive
  • Restaurante Villa Roble
    10 min drive
  • La antigua Chiripa
    17 min drive

About this property

HOTEL & SPA LOS AGAVES

Family-friendly hotel in a national park
Free continental breakfast, a shopping mall on site, and a garden are just a few of the amenities provided at HOTEL & SPA LOS AGAVES. Active travelers can enjoy ziplining, hiking/biking, and rock climbing at this hotel. Treat yourself to a sports massage or other spa services. In addition to a playground and a bar, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Bike rentals, 3 meeting rooms, and a banquet hall
  • A 24-hour front desk and a nature reserve
Room features
All guestrooms at HOTEL & SPA LOS AGAVES have comforts such as free WiFi and safes.
Other amenities include:
  • Bathrooms with shampoo
  • Private yards, electric kettles, and daily housekeeping

Similar properties

Desk, laptop workspace, blackout drapes, iron/ironing board
City Express by Marriott Tepotzotlan
Tepotzotlán
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 774 reviews
City Express by Marriott Tepotzotlan
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals
  • Ecotours
  • Free children's club
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Rock climbing
  • Ropes course
  • Shopping mall
  • Ziplining

Family friendly

  • Children's games
  • Free children's club
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • 344 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a national park

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 580 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 400.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 580 per pet, per stay
  • Rollaway bed fee: MXN 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does HOTEL & SPA LOS AGAVES have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is HOTEL & SPA LOS AGAVES pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 580 per pet, per stay.

How much is parking?

Self parking is free at this property.

What time is check-in at HOTEL & SPA LOS AGAVES?

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM. Late check-in is available during limited hours.

What time is check-out at HOTEL & SPA LOS AGAVES?

Check-out is at noon.

Where is HOTEL & SPA LOS AGAVES located?

Located in a national park, this family-friendly hotel is 6.6 mi (10.7 km) from Arcos del Sitio and 8.9 mi (14.3 km) from Hacienda La Concepcion. San Marcos Power Center and Hacienda Caltengo are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

HOTEL & SPA LOS AGAVES Reviews

7.8

Good

8.4

Cleanliness

7.8

Amenities

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 19 out of 46 reviews
Rating 8 - Good. 14 out of 46 reviews
Rating 6 - Okay. 5 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 5 out of 46 reviews

Reviews

Verified

10/10 Excellent

Victorino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend some fans in rooms
Stayed 2 nights in May 2026
Verified

6/10 Okay

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones parecieran exclusivamente para parejas (tipo MOTEL), no familiares, el agua de la alberca helada y algo sucia, no hay planta de luz, si se va la luz (como fue el caso) no hay manera de cargar cel, usar cafetera ni hacer nada. El desayuno “incluido” solo es café (muy bueno), fruta, jugo (de bote) y pan tostado con mermelada. Personal amable, otras actividades (granja, golf, tirolesa $extra)
Stayed 1 night in May 2026
Verified

10/10 Excellent

Eilen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El agua de la alberca muy limpia y rica
Stayed 1 night in Feb 2026
Verified

8/10 Good

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
se tapo el baño, y no habia jabon. aunque nos resolvieron rapido si es incomodo estar esperando algo basico. el SPA de pareja fue por turnos y realmente no fue en pareja
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Marisol

Disliked: Cleanliness
Muy amable el personal. Solo que la limpieza en la recámara. No estuvo del todo buena
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien me gusto
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ernesto Morales

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No hubo servicio de SAP, no hay casi personal para el servicio en restaurante y cuarto. Gracias
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Imelda

Liked: Cleanliness
Disliked: Amenities
Nos tocó en temporada de lluvia y la habitación tenía goteras. Nos cambiaron de habitación y mi reservacion era para 3 personas y solo habia una toalla. Ni una botella de agua en la habitación. El menú del restaurante limitado y de lo que había en la carta muy caro y varios productos sin existencia. Mal servicio para un fin de semana en vacaciones
Stayed 2 nights in Jul 2025
Verified

8/10 Good

octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Todas las reseñas anteriores correctas. Personal cordial sin ser excepcional y comida muy regular del restaurante, mala relación calidad-precio. Se permite mucho ruido de música en las habitaciones sin que el personal haga nada. El lugar bonito sin ser excepcional y la llegada de CDmX por carreteras con mucho tráfico y baches
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jorge Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Muy bonitas instalaciones. La gente muy amable y servicial, muy buen servicio.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
Las puertas estaban cerradas a nuestra llegada y al buscar la info en internet de cómo entrar no se encontraba absolutamente nadie para atendernos
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bueno, la atención excepcional y es petfriendly lo recomiendo bastante
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar! Al llegar tienes que llamar a la propiedad para que te abran el portón porque es un área muy grande pero solo son algunos minutos. Te reciben con un shot de mezcal de bienvenida. Hay muchas amenidades en el parque y actividades, perfectas para un fin de semana. La alberca es aclimatada. No recomiendo el restaurante para cenar. Todo lo demás es bueno, el hospedaje al hotel te incluye un desayuno continental, si quieres agregar un guisado te lo dan a precio preferencial ($100)
Stayed 1 night in Jun 2025
Verified

8/10 Good

Pp

Liked: Cleanliness, staff & service, amenities
Todo bien, solo que las suites y las habitaciones son más como de un motel para ir a... No son familiares, tienen espejos en el techo, regaderas al lado de la cama con cristal, digo chido por las parejas que van sin niños, pero pues a quienes reservamos por aquí para ir con pequeños, te llevas una sorpresa no tan buena. El hotel está súper, la alberca súper, pero pues, si deberían tener habitaciones para familia.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Norma

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
El personal es muy amable, pero insuficiente para el número de personas que asistimos, sobre todo a la hora de las comidas.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Marcela K

Liked: Cleanliness, staff & service, property conditions & facilities
Súper bien
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Tomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
La habitación tenía cerca de siete goteras, nos hicieron el cambio a otra que solo tenía dos. Se pidió servicio de spa que jamás nos confirmaron y por lo tanto jamás nos dieron. El restaurante no contaba con todas las opciones de su carta y cerraba a las 9 de la noche sin posibilidad de pedir nada más.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Braulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo el inmueble
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Yesenia Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es muy bonito y cómodo, personal amable en todo momento. Tiene estacionamiento y muchas actividades para realizar en pareja o en familia.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Carolina

Liked: Amenities
Excelente lugar para relajarte, muy padre
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue espectacular desde el guardia,spa,gerencia,restaurante todo el personal son excelentes felicidades!!! Lo único malo es que no es tán accesible al ir sin auto y si deberían tener taxis o algún transporte accesible ya que no siempre se desea ir en auto. Volveremos pronto!!!☺️
Stayed 1 night in Feb 2025
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay varias áreas de oportunidad como es el caso de la comida que es sencilla y no corresponde con el precio. Deben de mejorar el menú y la forma de elaborar los platillos
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Anali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó mucho, tuvimos inconveniente (relacionados con la temperatura del agua) y nos resolvieron enseguida, el personal muuuy atento y la comida rica a pesar de tener pocas opciones, volveremos definitivamente!! 😊
Stayed 1 night in Jan 2025
Verified

8/10 Good

Damian

Liked: Cleanliness, property conditions & facilities
El menu de por si es reducido y lo que ofrecen tampoco lo tienen.
Stayed 2 nights in Jan 2025