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Hotel Quetzalcalli

Property class: 2.5

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Photo gallery for Hotel Quetzalcalli

Terrace/patio - Hotel Quetzalcalli (Teotihuacan)
Garden - Hotel Quetzalcalli (Teotihuacan)
WiFi (free) - Hotel Quetzalcalli (Teotihuacan)
Dining - Hotel Quetzalcalli (Teotihuacan)
Double Room | WiFi (free) - Hotel Quetzalcalli (Teotihuacan)
Near Teotihuacan Archaeological Site, Hotel Quetzalcalli provides a garden, laundry facilities, and a full-service spa. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Double Room

Double Room | WiFi (free)

Double Room

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Teotihuacan is home to Hotel Quetzalcalli. Notable landmarks in the area include Teotihuacan Archaeological Site and Pyramid of the Sun. Reino Animal Conservation Center and Centro Cultural Ollin are also worth visiting. Visit our Teotihuacan travel guide
Map
Calle Constitución No. 8, San Sebastián Xolalpa, Teotihuacan, MEX, 55824

What's nearby

  • A landscape with pyramidal structures and a valley with hot air balloons in the sky.
    Teotihuacan Archaeological Site
    3 min walk - 0.2 miles
  • A large pyramid with surrounding fields and distant mountains.
    Pyramid of the Sun
    11 min drive - 1.4 miles
  • Temple of Quetzalcoatl
    2 min drive - 0.3 miles
  • Calzada de los Muertos
    8 min drive - 0.7 miles
  • Palacio de Tetitla & Palacio de Atetelco
    8 min drive - 0.7 miles

Getting around

  • Benito Juarez International Airport (MEX)
    55 min drive

Restaurants

  • Gran Teocalli
    20 min walk
  • Caravo De Los Doses
    3 min drive
  • Rancho Azteca
    2 min drive
  • La Cabaña Restaurante & Grill
    14 min walk
  • Restaurante Mirador - Piramides
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Hotel Quetzalcalli pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Quetzalcalli?

Check-in begins at 3 PM.

What time is check-out at Hotel Quetzalcalli?

Check-out is at 1 PM.

Does Hotel Quetzalcalli provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Quetzalcalli located?

Situated in Teotihuacan, this spa hotel is within 1 mi (2 km) of Teotihuacan Archaeological Site, Calzada de los Muertos, and Palacio de Tetitla & Palacio de Atetelco. La Ciudadela and Temple of Quetzalcoatl are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Quetzalcalli Reviews

7.8

Good

8.4

Cleanliness

8.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 15 reviews
Rating 8 - Good. 7 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

Reviews

Verified review

4/10 Poor

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetaron mi reservación

Cuando llegamos nos informarón que debia haber hecho un deposito por lo que no nos guardaron nuedtra habitación. Nos enviaron a otro hotel, pero con una sola cama cuando habiamos solicitado 2 dobles. Finalmente nos solucnaron enviandonos a un tercer hotel. Es remarcable dicir que a pesar de este problema, las personas a cargo se mostraron siempre sumamente amables y dispuestas a solucionar.
Verified review

8/10 Good

Lydiia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel relajado cerca de piramides

La atención del personal es muy buena, es un lugar ideal para descansar, su ubicación es excelente ya que incluso caminando puedes llegar a los accesos de las paredes teotihuacan.
Verified review

10/10 Excellent

Jose Joven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquility

We enjoyed our short stay at Hotel Quetzalcalli. It is a short, inexpensive taxi ride to the Pyramids and the same for restaurants. Staff is friendly and will give you the straight talk about the area. For instance, there is a local bus stop walking distance from the hotel where you can catch a ride back to CDMX. Quiet, clean and tranquility, highly recommended.
Verified review

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relación precio beneficios muy bien

muy bien
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel tranquilo y agradable

En general el hotel es comodo y agradable el personal es muy atento y amable el unico detalle es que el wifi no funciona en las habitaciones.
Verified review

6/10 Okay

JOSE

Liked: Cleanliness
Disliked: Staff & service

SENCILLO Y LIMPIO

SENCILLO Y RUSTICO PERO BUENO, LIMPIO Y ECONOMICO, SOLO PARA DORMIR
Verified review

8/10 Good

Thomas Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to see Teotihuacan

Fantastic staff. Excellent location for visiting the pyramids at Teotihuacan. Staff was non English speaking. Absolutely wonderful and more than helpful.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOS LUGARES TURÍSTICOS ESTÁN A CORTA DISTANCIA.

CONFORTABLE, ACCESIBLE, BUENA UBICACIÓN y TRATO MUY COORDIAL
Verified review

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastante bien, solo fue por un día, por lo que el tamaño de la habitación fue ideal para el propósito, y la atención del personal buena. Planeo volver para el espectáculo de luz de las pirámides.
Verified review

6/10 Okay

Ivan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Muy mala experiencia

Terrible. De hecho cancelamos la segunda noche y nos fuimos de allí. Solo nos quedamos una sola noche.
Verified review

10/10 Excellent

desgannitadora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comodo amigable

nos quedamos ahí por la comodidad de estar más cerca del globopuerto de donde saldría nuestro viaje en globo, al final terminamos quedandonos 2 noches
Verified review

10/10 Excellent

Dyane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful refuge very close to pyramides

March
Verified review

10/10 Excellent

carlota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Bien
Verified review

4/10 Poor

Verified traveler

Me dijeron que no habían recibido el correo de ustedes confirmando mi reservación. Cuando llegué no tenían habitaciones disponibles. Así que me trasladaron a otro hotel de la zona. En este nuevo hotel no me dieron los desayunos continentales de cortesía que obtendría si hubiera quedado en el hotel inicial.
Verified review

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort