Hotel El Jaguar

3.0 star property
Hotel in Teotihuacan with 2 outdoor pools and a restaurant

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Photo gallery for Hotel El Jaguar

2 outdoor pools
Reception
Garden
Basic Quadruple Room, Garden View | 1 bedroom
Basic Double Room, Resort View | 1 bedroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

Basic Triple Room, Garden View

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Basic Twin Room, Garden View

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • Sleeps 2
  • 2 Twin Beds

Basic Quadruple Room, Garden View

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • Sleeps 4
  • 2 Double Beds

Room, Multiple Beds, Garden View

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Basic Double Room, Garden View

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • Sleeps 2
  • 1 King Bed

Basic Double Room, Resort View

Highlights

Deck/patio
Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
periferico, 208, Teotihuacan, MEX, 55850

What's nearby

  • Teotihuacan Archaeological Site - 1 min walk - 0.0 miles
  • Pyramid of the Moon - 6 min walk - 0.3 miles
  • Palacio de Quetzalpapálotl - 8 min walk - 0.4 miles
  • Pyramid of the Sun - 8 min walk - 0.4 miles
  • Animal Kingdom Theme Park - 7 min drive - 4.5 miles

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 47 min drive

Restaurants

  • ‪La Gruta Restaurant - ‬16 min walk
  • ‪La Higuera Premier Teotihuacán - ‬16 min walk
  • ‪La Cueva - ‬16 min walk
  • ‪Hotel Boutique el Jaguar - ‬16 min walk
  • ‪Tepantitla Bar & Grill - ‬10 min walk

About this property

Hotel El Jaguar

Hotel in a regional park
You can look forward to a garden, a bar, and a restaurant at Hotel El Jaguar. Stay connected with free WiFi in public areas.
Other perks include:
  • 2 outdoor pools
  • Buffet breakfast (surcharge) and a banquet hall

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Weekend buffet breakfast available 8:30 AM to 11:00 AM for a fee: MXN 200 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • In a regional park

Accessibility

  • No elevator

More

  • Banquet hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 200 for adults and MXN 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel El Jaguar Hotel
Hotel El Jaguar Teotihuacan
Hotel El Jaguar Hotel Teotihuacan

Frequently asked questions

Does Hotel El Jaguar have a pool?

Yes, this property has 2 outdoor pools.

Is Hotel El Jaguar pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel El Jaguar?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel El Jaguar?

Check-out is at noon.

Where is Hotel El Jaguar located?

Situated in a regional park, this hotel is within a 10-minute walk of Teotihuacan Archaeological Site and Pyramid of the Sun. Animal Kingdom Theme Park is 3.9 mi (6.2 km) away.

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Hotel El Jaguar Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 29 out of 62 reviews
Rating 8 - Good. 16 out of 62 reviews
Rating 6 - Okay. 9 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 6 out of 62 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Excelente hotel
Stayed 1 night in Feb 2025

10/10

Fantastic service and coordination with restaurant staff. Great breakfast. Walking distance to both Sun and Moon pyramids.
Stayed 1 night in Feb 2025

10/10

Close to the puramids if you're up for a walk. The staff was super friendly and courteous.
Stayed 1 night in Dec 2024

10/10

It is very close to Teotihuacan. Generally a good place but staying in a triple room, the shower has no privacy which is not nice and made us a bit uncomfortable.
Stayed 1 night in Oct 2024

2/10

Water supply is necessary
Stayed 2 nights in Dec 2024

10/10

Clean room
Stayed 1 night in Nov 2024

10/10

The place was conveniently located next to the pyramids and on the boarder of the neighboring Pueblo. Basic accommodations, pools, restaurants, etc… The best thing about the whole experience was the hospitality! Some of the best I’ve ever had!
Stayed 2 nights in Jul 2024

10/10

I like all , in general all very good, thanks very much, come back next year. So long
Stayed 2 nights in Nov 2024

2/10

I booked this property due the advertised 1 minute walk to the pyramids. In reality it was a 10 minute walk. Our room had no cold water to shower or flush the toilet. The club next door boomed all night until 3am. On a positive note the staff were friendly and helpful. The room was expensive through Expedia and didn’t come with breakfast. A poor choice of hotels and a bad experience.
Stayed 1 night in Feb 2025

6/10

The hotel grounds are very clean and well maintained. The hotel room does need to be upgraded and no amenities other than a travel size shampoo and conditioner. We also stayed in a room where there is a night club/bar just across the garden. The music was extremely loud and it went on well into the night. On a positive note, Daniela at the front desk was very helpful and super accommodating.
Stayed 2 nights in Nov 2024

6/10

No hot water in shower but has hot water in the bathroom sink. The room was cold and has no temp control (weather was cold when sun was down on January 1st) Room & furniture was outdated and bed was uncomfortable. However, the staff were warm and helpful, and the larger selection hot breakfast buffet was incredible and tasty.
Stayed 1 night in Dec 2024

6/10

We booked a room with a balcony through Expedia and paid more for it. When we checked in, the only room available was without balcony or view.
Stayed 1 night in Sep 2024

10/10

This has been one of our best experiences in any hotel. The staff were always on top of things and very friendly. Especially Ara, our receptionist. She went beyond her duties to make sure we were comfortable and made our experience fabulous. The breakfast was so delicious and there were many options to choose from. Everything was so clean. They wake up early to make sure everything is in perfect shape. The swimming pool was clean and the water was warm. Gracias Sra Ara for making our stay wonderful
Stayed 2 nights in Jul 2024

4/10

Our stay was decent overall, but there were some major downsides. The walls are very thin—you can hear everything happening around you. We stayed in a room close to the restaurant upstairs, and unfortunately, they hosted two parties back-to-back, keeping us awake until 2 a.m. each night. Additionally, the breakfast service was disappointing. The property seems to prioritize servicing the hot air balloon companies over their own guests, which left us feeling overlooked. While the location is convenient, the lack of sleep and subpar service made the experience less enjoyable than we had hoped.
Stayed 2 nights in Dec 2024

2/10

This was one of the worst places I’ve stayed. Like my daughter described it”it was hell, unable to sleep” is super noisy due to their night club next door. Nothing is sound proof. You can hear everyone outside the room, at 8 am some loud noise kicked in, maybe an AC unit! Loud! It woke us up. We had No TV signal and No internet. One of the workers said their internet is usually bad and it goes out often 😠The pool is cold water. So unless you like cold water you can’t really get in, always ask if the pool is heated. Space between bed is like 10 inch apart no night stand in between of course so you have to put your stuff in the floor, bathroom ceiling and walls have some water damage or some type of mold, no sense of safety due to the room door because it has a regular house lock knob and so many little things that kill the experience
Stayed 1 night in Feb 2025

10/10

Bueno
Stayed 2 nights in Apr 2025

8/10

Stayed 1 night in Mar 2025

10/10

Lo que no me agradó es que no hay suficientes toallas para los huéspedes, la misma con la que te secas al bañar x la mañana, la debes ocupar para cuando sales de la alberca, y también para secarte cuando te bañas nuevamente al regresar a la habitación.
Stayed 2 nights in Apr 2025

2/10

Todo un caso. Desde la llegada, no había quien recibiera, ni dijera donde podía estacionarme, me estacione fuera del restaurante, en la descripción dice que hay estacionamiento privado. Primer día, *huéspedes* que no sé si eran personal del hotel familiares o dueños, ingiriendo bebidas alcohólicas en la alberca, con una bocina. En la habitación no había jabón, no tienen suficiente ventilación en los baños se filtra la humedad en la pared de la ventana, el control de la televisión no funcionaba, me hicieron dar vueltas para que al final los controles estuvieran invertidos con los de otra habitación, ese día estaban llegando "mesas y sillas", por último no había estacionamiento como tal, pero aseguraron que estaría el vigilante toda la noche. Día 2, temprano limpiaron áreas comunes, iban a tener un evento en el jardin, del cual nunca se nos aviso, el ambiente estaba un poco incómodo con los invitados de la fiesta y los huéspedes que disfrutábamos de la alberca, una pareja mejor se fue a su habitación, al salir de la alberca no había agua caliente, nos hicieron esperar 15 minutos mientras ponían la bomba. Tampoco avisaron cuando harían limpieza, confiamos que cuando saliéramos a comer la harían, como en otros hoteles, tampoco sucedió, tuve que solicitar el servicio. Los invitados se enfiestaron, se tiraron a la alberca sin ropa adecuada, dejaron las instalaciones muy sucias y se callaron hasta las 12, al siguiente día no se molestó nadie en limpiar la alberca...
Stayed 2 nights in Apr 2025

8/10

Esta mucho más bonito que en las fotos, el personal es muy amable, aunque algunas cosas no las solucionaron como hielos o prestar una plancha, al parecer solo tenían 1 para todo el hotel y ya la habían prestado. Como fui con mí hijo, es un poco incómodo que sea translucida con unas partes tranparentes la pared/ cancel de la ducha, ya que se ve desde la cama. Pero fuera de ahi, estuvimos muy contentos. Sin duda volvería a hospedarme en este hotel.
Stayed 1 night in Apr 2025

10/10

habitaciones casi nuevas en excelente estado. servicio en recepción muy amables quienes te atienden, instalaciones muy buenas, (albercas, restaurante, jardín, áreas de descanso, etc.) Sin duda muy recomendable.
Stayed 2 nights in Apr 2025

6/10

Dar más
Stayed 2 nights in Mar 2025

10/10

Excelente ambiente y muy confortable
Stayed 1 night in Mar 2025

10/10

Stayed 2 nights in Mar 2025

8/10

Excelente lugar , muy recomendable , solo sugeriría cambiar las cabinas de la ducha
Stayed 1 night in Mar 2025