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Hotel Palmas Teotihuacan

Property class: 3

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Photo gallery for Hotel Palmas Teotihuacan

A pathway leading to a building with hanging flower pots and a well-maintained hedge. - Hotel Palmas Teotihuacan (Teotihuacan)
A building with a tiled roof, a porch with steps, and potted plants. - Hotel Palmas Teotihuacan (Teotihuacan)
A small, stone-walled building with a sign reading "ABIERTO". - Hotel Palmas Teotihuacan (Teotihuacan)
A clear pond with a stone wall, a small waterfall, and decorative statues. - Hotel Palmas Teotihuacan (Teotihuacan)
A hotel room with a large window, a flat-screen TV mounted on the wall, a water bottle, and a remote control on the counter. - Hotel Palmas Teotihuacan (Teotihuacan)
Located close to Divino Redentor Cathedral and Calzada de los Muertos, Hotel Palmas Teotihuacan provides a terrace, a garden, and an arcade/game room. In addition to a bar and a business center, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Cabin, 2 Bedrooms, Garden View

A covered patio with a bench, potted plants, and a white building with black shutters.

Family Cabin, 2 Bedrooms, Garden View

  • Garden view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Queen Beds

View all photos for Classic Room

A hotel room with a large window, a flat-screen TV mounted on the wall, a water bottle, and a remote control on the counter.

Classic Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin, 2 Bedrooms, Non Smoking, Garden View

A bed with a hexagonal patterned bedspread and a wooden headboard.

Family Cabin, 2 Bedrooms, Non Smoking, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Basic Double Room, 2 Queen Beds, Balcony, Garden View

A hotel room with two beds, a framed painting on the wall, and a sign reading 'Habitacion Doble HOTEL PALMAS'.

Basic Double Room, 2 Queen Beds, Balcony, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Comfort Cabin, Patio

  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

About the neighborhood

Located in Teotihuacan Centro, a neighborhood in Teotihuacan, Hotel Palmas Teotihuacan is near theme parks. Notable landmarks in the area include Calzada de los Muertos and Palacio de Tetitla & Palacio de Atetelco. Divino Redentor Cathedral and Teotihuacan Archaeological Site are two other places to visit that come recommended. Relax and indulge in the area's health/beauty spa, or seek out an adventure with rock climbing, ecotours, and ziplining nearby. Visit our Teotihuacan travel guide
Map
3 Cda. López Mateos Teotihuacan Centro, Teotihuacan, MEX, 55800

What's nearby

  • A landscape with pyramidal structures and a valley with hot air balloons in the sky.
    Teotihuacan Archaeological Site
    12 min drive - 2.4 miles
  • Divino Redentor Cathedral
    7 min walk - 0.4 miles
  • Calzada de los Muertos
    9 min drive - 1.2 miles
  • Palacio de Tetitla & Palacio de Atetelco
    9 min drive - 1.2 miles
  • Palacio de Atetelco
    12 min drive - 1.4 miles

Getting around

  • Benito Juarez International Airport (MEX)
    59 min drive

Restaurants

  • Fonda "Los Compadres
    8 min walk
  • Tricelta Bistro
    4 min walk
  • Los Parri Tacos & tacos Factory
    4 min walk
  • Casa Antigua
    7 min walk
  • Don Mincho pizzas
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 135 to 215 for adults and MXN 90 to 165 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

More

  • Connecting rooms available
  • Heating
  • Individually decorated
  • Individually furnished
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 15 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 300.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by PayPal and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 135 to 215 for adults, and MXN 90 to 165 for children
  • Rollaway bed fee: MXN 300.0 per day
  • Bed sheets fee: MXN 150 per bed, per night (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
There is limited hot water on site
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Frequently asked questions

Is Hotel Palmas Teotihuacan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Palmas Teotihuacan?

Check-in start time: noon; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Palmas Teotihuacan?

Check-out is at noon.

Where is Hotel Palmas Teotihuacan located?

Located in Teotihuacan Centro, this hotel is within 1 mi (2 km) of Divino Redentor Cathedral, Calzada de los Muertos, and Palacio de Tetitla & Palacio de Atetelco. Teotihuacan Archaeological Site and Pyramid of the Sun are also within 3 mi (5 km).

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Reviews

Hotel Palmas Teotihuacan Reviews

9.4

Exceptional

9.4

Cleanliness

8.0

Location

9.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 22 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 0 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, great restaurant
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, nice room, wonderful personnel, but accessibility to reception and housekeeping a bit difficult. Restaurant personnel were helpful to compensate.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly and helpful in anything we need. The only downfall was that we had a clean towel still stained with makeup from previous wash or perhaps previous visit,made us think it was dirty for us.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
El check in fue bastante rapido, el hotel cumple de acuerdo a las 3 estrellas
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Las personas son muy amables, la cabaña super limpia, el lugar es fantástico para pasar un fin de semana
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Lugar muy agradable y excelente relación precio calidad.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente espacio para fin de semana! Con gusto regresamos
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visita SJ Teotihuacan

Buena opción sencilla para hacer una visita a la zona de pirámides Teotihuacan
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho mi estadía en este hotel. todo el staff es muy amigable y respetuoso, y que va, las camas son deliciosas, dormí increiblemente bien. está a unos 5 minutos caminando del centro lo cual para mi fue genial por qur no vine en auto solo hay dos quejas principales que podrían traer esta calificación a un 5, y es que, 1. desde mi cuarto, no me salía la opción de internet que el recepcionista dijo que podia usar (esta pegado el nombre de la red en el cuarto pero no me salían)... no lo necesitaba demasiado por que no estaba en el hotel la mayoria del tiempo, pero definitivamente veo como puede ser más inconveniente para otros. la otra es que considero que el buffet estaba un poco caro. si entiendo que pueden venir personas a comer desde afuera, y que ese precio si está justo, pero para los huespedes, es bastante dinero. en general, muy buena experiencia
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones son muy pequeñas
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y co
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su fuente
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno hotel

Nos dieron la habitacion No 14 y el espacio de la regadera del baño es pequeño ademas de que su diseño es algo incomodo. Por lo demas es bueno este hotel aunque la relacion precio/calidad no es tan alta; siento que es caro en compaacion con la calidad del hotel y sus servicios
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The property is very well kept and the hosts are very friendly and helpful. I was in need of medical treatment and ask the owner if he knows a Dr. Without hesitation he offered to drive to a Dr. This is more then anyone can ask for.
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
Que hice mi reserva y resulta q al llegar no aceptaban a mis perrehijos y en internet aparece q si y llame y m dijeron q no había problema q los llevara de todo lo demás es un buen hotel y muy limpio
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent place to relax and enjoy site seeing. Will use them again. Very clean and friendly host
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Stayed 1 night in May 2024