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Best Western Ferrat

4.0 star property
Hotel with free breakfast, a quick walk to Temuco Shopping Mall

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Photo gallery for Best Western Ferrat

Superior Room, 2 Twin Beds, Non Smoking | Minibar, laptop workspace, bed sheets
Business center
Shower, hair dryer, bathrobes, towels
Exterior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Pet friendly
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

Minibar, laptop workspace, bed sheets

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hair dryer
Private bathroom
Bathrobes
Minibar
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, laptop workspace, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hair dryer
Private bathroom
Bathrobes
Minibar
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, laptop workspace, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hair dryer
Private bathroom
Bathrobes
Minibar
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Minibar, laptop workspace, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Minibar
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
JUAN REUSCH 445, Temuco, 4780000

What's nearby

  • Casino Dreams Temuco - 3 min walk - 0.2 miles
  • Temuco Shopping Mall - 9 min walk - 0.5 miles
  • German Clinic of Temuco - 13 min walk - 0.7 miles
  • Cerro Ñielol - 3 min drive - 1.2 miles
  • Temuco Catholic University - 3 min drive - 1.5 miles

Getting around

  • Padre Las Casas Station - 15 min drive

Restaurants

  • ‪Café El Tinto - ‬9 min walk
  • ‪Cassis - ‬11 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪Imperio Peruano - ‬5 min walk
  • ‪Gohan Temuco - ‬9 min walk

About this property

Best Western Ferrat

Upscale hotel near Temuco Shopping Mall
Located close to German Becker Municipal Stadium and Temuco Catholic University, Best Western Ferrat provides a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe. In addition to laundry facilities and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, babysitting (surcharge), and a computer station
  • Smoke-free premises, a 24-hour front desk, and 4 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 88 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like bathrobes and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 42-inch Smart TVs with satellite channels
  • Coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center

Accessibility

  • Elevator

More

  • 8 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 18 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Ferrat Hotel
Best Western Ferrat Temuco
Best Western Ferrat Hotel Temuco

Frequently asked questions

Is Best Western Ferrat pet-friendly?

Yes, Best Western Ferrat allows pets (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Best Western Ferrat?

Self parking is free at this property.

What time is check-in at Best Western Ferrat?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Best Western Ferrat?

Check-out is at noon.

Where is Best Western Ferrat located?

Situated in Temuco, this hotel is within 1 mi (2 km) of Temuco Shopping Mall, German Becker Municipal Stadium, and Temuco Catholic University. Cerro Ñielol and Cerro Nielol Natural Monument are also within 2 mi (3 km).

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Best Western Ferrat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 135 out of 194 reviews
Rating 8 - Good. 38 out of 194 reviews
Rating 6 - Okay. 10 out of 194 reviews
Rating 4 - Poor. 4 out of 194 reviews
Rating 2 - Terrible. 7 out of 194 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was really surprised 👍

One of the best experiences ever in a 4 star hotel: friendly staff, comfortable rooms and especially the breakfast is absolutely great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good with excellent welcoming staff. However the city was not for us. I am sure it would be suitable for business use though.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pablo

Liked: Amenities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Comfortable hotel and rooms. Staff very attentive and good service. Would stay again.
Stayed 2 nights in Nov 2024

8/10 Good

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything we need.
Stayed 3 nights in Nov 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel, great service and location
Stayed 2 nights in Feb 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining hosts were very friendly and accommodating
Stayed 1 night in Mar 2024

10/10 Excellent

VIRGINIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very modern and looks beautiful. Staff are amazing and display excellent customer service.
Stayed 2 nights in Oct 2023

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff! Good breakfast, and clean rooms
Stayed 3 nights in Feb 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot, quiet and clean.
Stayed 3 nights in May 2022

4/10 Poor

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Never ever again

the hotel is a typical mid-range hotel, ideal to stay in on the way south or north. Our bad experience had to do with the management's lack of attention to customer satisfaction. We wanted to book dinner for Valentine's Day, which we happened to be passing through on our way south. We just wanted to stay and eat in peace, as we were coming from a 800 km trip. It turned out that they wanted to force us to take a Valentine's dinner, which was horribly expensive and not at all attractive for us. In addition, we had already confirmed the hotel reservation, so we considered that denying restaurant service to hotel guests was absolutely unacceptable, and so we made it known. Finally, they agreed, but we had a hard time anyway. When greed forgets customer satisfaction, something is very wrong.
Stayed 1 night in Feb 2025

8/10 Good

PABLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 1 night in May 2024

10/10 Excellent

Brian

The lobby and my room are nice and modern.
Stayed 1 night in Dec 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets. Would stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Oct 2023

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Strong cigarette smell in hotel room
Stayed 1 night in Jan 2023

6/10 Okay

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
My room was big, but very cold, it's like they do not understand that these units are cold in the winter and need sufficient heat to keep the occupants warm. I should've just gone to holiday inn express, their units are always cozy no matter the weather.
Stayed 1 night in Sep 2022

2/10 Terrible

Rodrigo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Dinner never arrived, wifi didn't work.

Went to the hotel for a 1 night stay for a business trip. I had to do some work on the computer and while checking in at the front desk, I tried to connect to the wifi without success, as the login portal kept saying "wrong credentials". The person in charge at the time said the following words: "oh, it's been happening to some guests for a while, you should just try again and it might work". I was quite shocked: this is a recurring issue, but nobody seems to do nothing to fix it. That was around 8:30PM. At 9:30PM, still trying to login to the wifi network without any success (and the captive portal didn't show any support phone number for help), I went downstairs for dinner at the lobby restaurant. It was already 10:30PM and no signs of any food that I ordered, and still no wifi, so I went upstairs to try with other devices: I had two Android phones, two Windows PCs and one iPad, none of them were able to connect. Fast forward to the next morning, before breakfast I check with the front desk if there is any estimate of when wifi would work. They had no idea, but said they could provide a device where I could use wifi at my room. By the time I left at 10AM there was still no solution and tons of work I wasn't able to do.
Stayed 1 night in Jul 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, recomendado
Stayed 2 nights in Apr 2025

2/10 Terrible

Claudia

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practico y excelente

Comodo y práctico hotel, cerca del Portal Temuco. Cochera propia y buen servicio
Stayed 1 night in Dec 2024

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lindo y comodo hotel, ubicado en una zona segura
Stayed 1 night in Mar 2025

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre regreso! Muy buena opciones para viajes con mascotas. Salvi que deberían informar el valor del adicional de mascotas para anticiparnos. Pero excelente opción
Stayed 2 nights in Mar 2025

10/10 Excellent

Ana María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felicitaciones

Fue una muy agradable estadía, el hotel esta espectacular, bien atendido, buen recibimiento, estacionamientos seguros y la limpieza del hotel espectacular, lo recomiendo y los felicito
Stayed 1 night in Feb 2025