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SureStay by Best Western Smithers

2.0 star property
This welcoming hotel near Bulkley Valley Museum combines comfort with thoughtful touches - from tasty breakfasts to staff who genuinely care about guests

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Photo gallery for SureStay by Best Western Smithers

A hotel room with two beds, a desk, a TV, and a bedside table with a lamp. - SureStay by Best Western Smithers (Smithers)
A vending machine with a Coca-Cola logo, a stainless steel refrigerator, and a staircase leading to an outdoor area. - SureStay by Best Western Smithers (Smithers)
Lobby - SureStay by Best Western Smithers (Smithers)
A reception desk with two monitors, a sign reading "SureStay by BEST WESTERN", and a fire extinguisher on the wall. - SureStay by Best Western Smithers (Smithers)
A modern dining area with tables and chairs, large windows, and a kitchen area with appliances. - SureStay by Best Western Smithers (Smithers)
The Capri Motor Inn, near Bulkley Valley Museum, offers a complimentary continental breakfast in its on-site restaurant. Guests enjoy in-room WiFi and local meal delivery services. Visitors particularly appreciate the attentive staff who make stays memorable.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Dining Table, Full Kitchen)

A hotel room with a bed, a TV, a small kitchenette, and a desk.

Suite, Multiple Beds, Non Smoking, Kitchen (Dining Table, Full Kitchen)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

A modern kitchen with a marble countertop, black cabinets, and a black island.

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Hypo-allergenic bedding available, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a telephone, a mirror, and a large window.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchenette

Hypo-allergenic bedding available, desk, laptop workspace

Family Suite, Multiple Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Hypo-allergenic bedding available, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Kitchenette

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

A hotel room with two beds, a desk with a telephone, a mirror, and a large window.

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a lamp, and a window with blinds.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding available, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Beds,NonSmoking Sitting Area Work Desk, Microwave And Refrigerator, Continental Breakfast

A hotel room with two beds, a desk, a TV, and a window.

2 Queen Beds,NonSmoking Sitting Area Work Desk, Microwave And Refrigerator, Continental Breakfast

  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

DOUBLE Accessible WITH KITCHENETTE

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Smithers, SureStay by Best Western Smithers is in the city center and near the airport. Smithers Golf & Country Club and Ski Smithers are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Call Lake Provincial Park and Driftwood Canyon Provincial Park. Bulkley Valley Museum and Smithers Par 3 & RV are two other places to visit that come recommended. Spend some time exploring the area's activities, including skiing. Visit our Smithers travel guide
Map
3984 BC-16 W, Smithers, BC, V0J 2N0

What's nearby

  • Heritage Park
    4 min walk - 0.3 miles
  • Bulkley Valley Museum
    5 min walk - 0.3 miles
  • Ski Smithers
    3 min drive - 1.3 miles
  • Smithers Golf & Country Club
    3 min drive - 1.3 miles
  • Call Lake Provincial Park
    10 min drive - 5.6 miles

Getting around

  • Smithers Station
    15 min walk
  • Smithers, BC (YYD-Smithers Regional)
    10 min drive

Restaurants

  • McDonald's
    7 min walk
  • Tim Hortons
    2 min walk
  • Dairy Queen
    5 min walk
  • Bulkley Valley Brewery
    9 min walk
  • 7-Eleven
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Oven
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is SureStay by Best Western Smithers pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay by Best Western Smithers?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at SureStay by Best Western Smithers?

Check-out is at 11 AM.

Where is SureStay by Best Western Smithers located?

Located in the heart of Smithers, this hotel is within 1 mi (2 km) of Bulkley Valley Museum and Smithers Golf & Country Club. Ski Smithers and Smithers Par 3 & RV are also within 3 mi (5 km). Smithers Station is 15 minutes by foot.

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Reviews

SureStay by Best Western Smithers Reviews

7.0

Good

7.0

Cleanliness

6.6

Amenities

8.0

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 30 out of 103 reviews
Rating 8 - Good. 25 out of 103 reviews
Rating 6 - Okay. 23 out of 103 reviews
Rating 4 - Poor. 16 out of 103 reviews
Rating 2 - Terrible. 9 out of 103 reviews

Reviews

Verified review

4/10 Poor

Sara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel for an affordable price. Comfortable and quiet.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and very comfortable even with the current renovation.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. Only there for 2 nights so didn't partake of the exercise room or others. Location is convenient walk to downtown. Breakfast was basic but definitely adequate. Overall good stay. Would stay there again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sufficient breakfast, climate in the room was comfortable, we would stay here again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room appeared newly renovated and was very clean. Continental breakfast was sparse but Tim Horton’s is next door for anyone who wants something else. We were happy with the clean quiet room.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Dorothy

Liked: Cleanliness, staff & service
The location was convenient for our needs and the bed was reasonably comfortable. The bathroom door was very noisy to open or close. Hallway carpets were very worn. Breakfast was better than we expected for a continental breakfast.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Kara

Liked: Cleanliness, staff & service
TV didn't show FIFA Team Canada game without registering. Shampoo and conditioner were out in bathroom. Comfy beds. Very helpful front counter staff.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and Front desk young man was polite and courteous.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Nadine

Liked: Staff & service
The air conditioning worked really well. I liked that you could use Netflix and other streaming apps on the TV Room had a very heavy chemical smell though. Property was very old and in need of updates. Bed was pretty comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, halls, and breakfast room. Smoking areas outside very clean and supplied butt cans, no cig. Butts on the ground. Resturants within walking distance to hotel. Very quiet at night. Staff very friendly and happy. Will definitely stay there again.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Kris

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Honestly, this facility reminded me of a penitentiary that had been refitted to be a hotel. Everything from the reception desk, to the rooms itself. The staircase didn't have any lights which is dangerous when there's no elevator. The rooms were unfinished. The electrical outlet didn't work so I couldn't make coffee in the morning. I just wanted to get the heck out of there. Thankfully the staff was really nice.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Fintan

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a basic hotel they are currently refurbishing their rooms. Room was clean and location was good with easy access to the town centre
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Les

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Chris and Brandie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable but there was stains on the carpet from drywall and drywall dust all over the bathroom counter.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Veronica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Currently under construction so dusty and dirty. I’m sure it will be great once it’s all done
Stayed 1 night in Jul 2026
Verified review

8/10 Good

jeroen

Liked: Cleanliness, staff & service, property conditions & facilities
Looks dated from the outside even hard to find if you don’t know it. But it’s clean and friendly staff. Check in was a record time not your usual 15 minute wait. Breakfast was positively good. I expected a muffin and a banana but there was an actual breakfast corner. Will book again!
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Sylvia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place could use a renovation or a good clean up especially the carpet. I would bring a new pair of slippers. When you open the room you smell the old building smell, fridge is available but unclean and smelly, the beddings, linens and towels looks like not properly washed because it doesn't smell like it was sanitized. Breakfast is not bad. Has lots of options for hot drinks and good freshly made pancakes.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful with directions, basic rooms, Bacis breakfast.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Susan

Liked: Staff & service, amenities
All was fine except check-in and no elevator.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Richard

Liked: Staff & service
NA
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Rohd

Liked: Staff & service
The water pressure in the shower was excellent. The morning breakfast was good enough. The things we didn't like were the very creaky floor, dirty towels and the hot water smelled like eggs. No elevator for occupants on the second floor with heavy bags. No weights in the gym.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities
Was nice stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

erik

Liked: Cleanliness, staff & service, amenities
Breakfast was good
Stayed 1 night in May 2026
Verified review

6/10 Okay

Maria

Disliked: Staff & service, property conditions & facilities
Staff told me that after 11 pm any reservation is subject to $20 fee, Front door was locked, I called the number located at the door, staff were sleeping, we arrived at 2am, front door and floor were dirty. Room was ok…. Towels only for 2 and we were 3
Stayed 1 night in Jul 2026