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SureStay by Best Western Smithers

2.0 star property
This welcoming hotel near Bulkley Valley Museum combines comfort with thoughtful touches - from tasty breakfasts to staff who genuinely care about guests

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Photo gallery for SureStay by Best Western Smithers

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes - SureStay by Best Western Smithers (Smithers)
Lobby - SureStay by Best Western Smithers (Smithers)
Combined shower/tub, hair dryer, towels - SureStay by Best Western Smithers (Smithers)
Free daily continental breakfast - SureStay by Best Western Smithers (Smithers)
Lobby - SureStay by Best Western Smithers (Smithers)
The Capri Motor Inn, near Bulkley Valley Museum, offers a complimentary continental breakfast in its on-site restaurant. Guests enjoy in-room WiFi and local meal delivery services. Visitors particularly appreciate the attentive staff who make stays memorable.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Dining Table, Full Kitchen)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking, Kitchen (Dining Table, Full Kitchen)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchenette

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Family Suite, Multiple Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Smithers, SureStay by Best Western Smithers is in the city center and near the airport. Smithers Golf & Country Club and Ski Smithers are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Call Lake Provincial Park and Driftwood Canyon Provincial Park. Bulkley Valley Museum and Smithers Par 3 & RV are two other places to visit that come recommended. Spend some time exploring the area's activities, including skiing. Visit our Smithers travel guide
Map
3984 BC-16 W, Smithers, BC, V0J 2N0

What's nearby

  • Heritage Park
    4 min walk - 0.3 miles
  • Bulkley Valley Museum
    5 min walk - 0.3 miles
  • Ski Smithers
    3 min drive - 1.3 miles
  • Smithers Golf & Country Club
    3 min drive - 1.3 miles
  • Smithers Par 3 & RV
    5 min drive - 2.9 miles

Getting around

  • Smithers Station
    15 min walk
  • Smithers, BC (YYD-Smithers Regional)
    10 min drive

Restaurants

  • Tim Hortons
    2 min walk
  • McDonald's
    7 min walk
  • Dairy Queen
    5 min walk
  • Bulkley Valley Brewery
    9 min walk
  • 7-Eleven
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Oven
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is SureStay by Best Western Smithers pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay by Best Western Smithers?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at SureStay by Best Western Smithers?

Check-out is at 11 AM.

Where is SureStay by Best Western Smithers located?

Located in the heart of Smithers, this hotel is within 1 mi (2 km) of Bulkley Valley Museum and Smithers Golf & Country Club. Ski Smithers and Smithers Par 3 & RV are also within 3 mi (5 km). Smithers Station is 15 minutes by foot.

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Reviews

SureStay by Best Western Smithers Reviews

6.8

7.0

Cleanliness

6.6

Amenities

8.2

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 51 reviews
Rating 8 - Good. 13 out of 51 reviews
Rating 6 - Okay. 13 out of 51 reviews
Rating 4 - Poor. 6 out of 51 reviews
Rating 2 - Terrible. 7 out of 51 reviews

Reviews

Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sufficient breakfast, climate in the room was comfortable, we would stay here again
Stayed 1 night in May 2026
Verified

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and Front desk young man was polite and courteous.
Stayed 1 night in May 2026
Verified

4/10 Poor

Kris

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Honestly, this facility reminded me of a penitentiary that had been refitted to be a hotel. Everything from the reception desk, to the rooms itself. The staircase didn't have any lights which is dangerous when there's no elevator. The rooms were unfinished. The electrical outlet didn't work so I couldn't make coffee in the morning. I just wanted to get the heck out of there. Thankfully the staff was really nice.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful with directions, basic rooms, Bacis breakfast.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities
Was nice stay
Stayed 1 night in Dec 2025
Verified

8/10 Good

erik

Liked: Cleanliness, staff & service, amenities
Breakfast was good
Stayed 1 night in May 2026
Verified

8/10 Good

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there first day during a surgical visit, everything was fantastic
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good! I could have used an extra blanket on my bed and being beside the breakfast room was a bit loud. Good bang for buck though. Will stay there again for sure.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Dawn

Liked: Staff & service, amenities
In the midst of renovations - reflected in the price. Served its purpose.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Amie

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and bright and had everything we needed to enjoy the stay. Staff was friendly and accommodating. Continental breakfast was a great start to our day. Will definitely book again.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Louise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not handicap accessible No grab bar for shower or bath mat
Stayed 1 night in May 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If the breakfast could include some fruit options that would be great
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

nick

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and smelt gross. Very rundown and multiple issues
Stayed 4 nights in May 2026
Verified

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Amenities
If you’re looking for a cheap bed for a night then sure.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Jan

Disliked: Cleanliness
This motel is run down and unkempt
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Peter

Liked: Cleanliness
room was good, hotel is loud, hallway noise and upstairs, breakfast was poor pretty much picked over by 8 am shower is very good
Stayed 1 night in Feb 2026
Verified

6/10 Okay

KATE

The staff were lovely but the room was not
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Stephanie

Liked: Cleanliness
Disliked: Property conditions & facilities
Would have been nice if there were curtains so everyone couldnt see into the room. That and the water smelled so bad! It was a room and there was a bed, but for $140 next time id sleep in my truck.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast sausage not very appetizing for my wife who ate nothing as she has medical dietary concerns . She can eat small amount s of bacon , ham ,if available , scrambled eggs , sourdough bread , honeydew , (no grain breads or cereal) , yogurt cup’s . Updates in room were nice except bathroom wall unfinished on right hand side and lighting very poor above bathroom sink for shaving or women trying to put on their cosmetic’s . Lighting very poor between beds for reading . No outside window screen on window opening to allow more fresh air into room . Other than that a very great improvement because of the new renovations . We have used your facilities whenever we have had to overnight in Smithers for the past five years . Thank you
Stayed 1 night in Jun 2026
Verified

8/10 Good

BALJINDER

Please improve breakfast
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Ken

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Tried different room. Also dirty. Hallways to the room were filthy with dirt and even a cheerio
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Benjamin

Disliked: Cleanliness, amenities, property conditions & facilities
Entire floor smelled of wet dog. Our room smelled of strongly of wet dog and something else even though we picked the non-pet room. Slept with the windows open to try and lessen the smell with the indian restaurant next door so the highway noise was very evident. There were either dirty or permanently stained towels in the bathroom. The carpets are all heavily visibly stained with ground in dirt/stains visible everywhere. Some stains looked like toothpaste smeared into the carpet. The carpet was sticky. We were to tired to try and get a better room, if possible, so we just slept, didnt shower and left in the morning. Would not stay here again. But at least they have free breakfast.
Stayed 1 night in May 2026
Verified

4/10 Poor

Megan

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, cabinets broken, etc
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Cameron

Liked: Cleanliness
Disliked: Amenities
Clean, newer renovations, average. We reserved a King and the Hotels system said it was a Queen. Had to push to get the King even after showing the Expedia reservation. Not very well planned out rooms.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Lei

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel is under renovation. Not a very pleasant experience. Maybe just me who was not luck to have change room twice.
Stayed 1 night in Nov 2025