Mercure Telford Centre Hotel

4.0 star property
Hotel in Telford with a full-service spa and a fitness center

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Photo gallery for Mercure Telford Centre Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Serves lunch and dinner
Reception
Meeting facility
Interior detail
Located in Telford's business district, Mercure Telford Centre Hotel offers a hair salon, dry cleaning, a spa, indoor pool, in-room WiFi, and attentive staff. Guests especially enjoy the British dishes at Iron Masters Restaurant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(47 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Privilege, Premium Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Room, 1 Double Bed, Accessible (Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Forgegate, Telford Centre, Telford, England, TF3 4NA

What's nearby

  • Telford Shopping Centre - 5 min walk - 0.3 miles
  • Telford Town Park - 11 min walk - 0.6 miles
  • The International Centre - 12 min walk - 0.7 miles
  • Ironbridge Gorge - 7 min drive - 3.3 miles
  • Iron Bridge - 11 min drive - 6.4 miles

Getting around

  • Telford Central Station - 12 min walk
  • Birmingham Airport (BHX) - 56 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪The Thomas Botfield (Wetherspoon) - ‬10 min walk
  • ‪The Euston Way - ‬9 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Mercure Telford Centre Hotel

Upscale hotel in the business district
Consider a stay at Mercure Telford Centre Hotel and take advantage of a hair salon, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. The on-site British cuisine restaurant, Iron Masters Restaurant, offers lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • A 24-hour front desk, a front-desk safe, and meeting rooms
  • Coffee/tea in the lobby, smoke-free premises, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 153 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with digital channels
  • Free infant beds, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Iron Masters Bar
  • Iron Masters Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (4,004 square feet of space)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.00 per person
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Park Inn Radisson Hotel Telford
Park Inn Radisson Telford
Park Inn Telford
Radisson Park Inn Telford
Radisson Telford
Telford Park Inn
Park Inn By Radisson Telford England
Park Inn By Radisson Telford Hotel Telford
Telford Centre Hotel AccorHotels Now Open
Hotel AccorHotels Now Open
Telford Centre AccorHotels Now Open
AccorHotels Now Open
Hotel The Telford Centre Hotel By AccorHotels (Now Open) Telford
Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel
Hotel The Telford Centre Hotel By AccorHotels (Now Open)
The Telford Centre Hotel By AccorHotels (Now Open) Telford
Park Inn by Radisson Telford
Telford Accorhotels Now Open
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford

Frequently asked questions

Does Mercure Telford Centre Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Mercure Telford Centre Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Mercure Telford Centre Hotel?

Self parking is available for GBP 10 per night.

What time is check-in at Mercure Telford Centre Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Telford Centre Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Telford Centre Hotel located?

Located in the heart of Telford, this spa hotel is within a 15-minute walk of Telford Shopping Centre, Telford Town Park, and Cineworld Telford. Telford Ice Rink and The International Centre are also within 1 mi (2 km). Telford Central Station is 12 minutes by foot and Oakengates Station is 28 minutes.

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Mercure Telford Centre Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 289 out of 640 reviews
Rating 8 - Good. 183 out of 640 reviews
Rating 6 - Okay. 86 out of 640 reviews
Rating 4 - Poor. 38 out of 640 reviews
Rating 2 - Terrible. 44 out of 640 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel in good location Clean room . Bathroom could do with spruce up. Good facilities. Lovely breakfast. Friendly staff and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Nice hotel, shame you have to pay to park

Nice hotel. Good service. I don't like the idea of paying for parking when you are a paying guest.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Telford

Great 3 night stay, while visiting family and friends. Reception, bar, restaurant and housekeeping staff were all friendly and helpful. Would definitely recommend and stay here again.
Stayed 3 nights in Mar 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Very quick check in, easy walk to shopping centre
Stayed 1 night in Feb 2025

10/10 Excellent

asena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that I’m able to get off the train and walk straight to the hotel which is less then 5mins walk
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort

Overall comfortable stay

Overall comfortable stay. Good location. Breakfast is good.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Lovely hotel. We stayed for one night on a shopping trip. Convenient location and nice bar area to chat in the evening
Stayed 1 night in Dec 2024

8/10 Good

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel useful central location
Stayed 3 nights in Jul 2024

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a disabled room linked, but locked, with a room next door. Our room was very cramped, difficult to get round the bed. Noise from the adjoining room was very intrusive. However, your staff and service were excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable nice relaxed atmosphere , breakfast : plenty of choice
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food drinks bar and other. Well recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay.

Great hotel great breakfast friendly staff the only thing is that when you book your reservation they don’t tell you that you have to pay £10 parking charge.
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds , clean rooms and bathrooms and a good breakfast
Stayed 1 night in Mar 2023

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Excellent hotel great value for money comfortable stylish rooms. I would recommend staying here
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and quiet, nice and close to town centre
Stayed 1 night in Jul 2023

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful breakfast

Our stay was fantastic and the staff were extremely friendly and helpful. Would recommend this hotel to anyone.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jones

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything...Will come there again 8n my next visit.
Stayed 1 night in Sep 2023

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are lovely and helpful The room was lovely bed was comfy and clean Hotel was a lovely hotel with great facilities
Stayed 1 night in Oct 2023

6/10 Okay

Michelle

It was ok the staff were generally friendly , information on the leisure facilities needs to be available at the main desk . No hot water in the morning I did report this to the receptionist and was advised it was something that was affecting that side of the hotel - too many people trying to shower at once .
Stayed 1 night in Mar 2025

6/10 Okay

Christine

Liked: Cleanliness
Site of hotel extremely well-situated andpractical for walking or car access to Telford town centre. Rooms and bathroom tastefully decorated and well planned, although quite small.
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed but it was hard to sit up as the lit headboard creaked a lot and didn’t feel v sturdy. Photos show a coffee machine but that’s only in upgraded rooms. Room was v spacious. Excellent shower Very tasty breakfast with a good selection of cooked and continental options to choose from
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful and Clean hotel

We had a lovely time, went with my daughter she enjoyed the hotel. Very and clean and staff were pleasant and welcoming. Parking is bit pricey £10 for 24 hours. I think it should be free if you are booked at the hotel
Stayed 1 night in Apr 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won’t return

Dissapointed to be stung for £10 parking when no other option available and the delights of a couple screaming at each other from the neighbouring room at 1am. Room was the other side of the leisure facility, stunk of swimming pool, worn carpets and just plain tired.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was brilliant just issues with lift apart from that very good
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities

Great night in Telford

Lovely clean and comfortable hotel Did not have time to use facilities as there for an organised dinner Would like to stay again and use spa etc
Stayed 1 night in Sep 2023