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Best Western Valley Hotel

3.0 star property
Riverwalk hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Best Western Valley Hotel, by the river, offers a tranquil garden retreat with laundry facilities. Guests can use in-room WiFi, relax at the bar, or utilize the business center. Previous visitors consistently praise the attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
LCD TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)

Highlights

Heating
LCD TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
LCD TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Heating
LCD TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Executive Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
LCD TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking (with Sofabed)

Executive Room, 1 Queen Bed, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
LCD TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Map
Buildwas Road, Ironbridge, Telford, England, TF8 7DW

What's nearby

  • Ironbridge Gorge - 1 min walk - 0.0 miles
  • Iron Bridge - 11 min walk - 0.6 miles
  • Ironbridge Museum - 15 min walk - 0.8 miles
  • Blists Hill - 6 min drive - 2.5 miles
  • The International Centre - 10 min drive - 6.2 miles

Getting around

  • Telford Central Station - 13 min drive
  • Birmingham Airport (BHX) - 66 min drive

Restaurants

  • ‪The Unicorn Inn - ‬5 min drive
  • ‪The Half Moon Inn - ‬5 min drive
  • ‪Theonardo Di Catprio Bar & Grill - ‬6 min drive
  • ‪The Water Rat Inn - ‬5 min walk
  • ‪The Furnace Kitchen - ‬15 min walk

About this property

Best Western Valley Hotel

Hotel by the river
You can look forward to a terrace, a garden, and laundry facilities at Best Western Valley Hotel. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a bar and a business center.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), a front-desk safe, and a banquet hall
  • Meeting rooms, luggage storage, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Best Western Valley Hotel offer comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 26-inch LCD TVs with digital channels
  • Wardrobes/closets, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,345 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Best Western Valley Hotel Telford
Best Western Valley Hotel
Best Western Valley Telford
Best Western Valley
Best Valley Hotel Telford
Best Western Valley Hotel Hotel
Best Western Valley Hotel Telford
Best Western Valley Hotel Hotel Telford

Frequently asked questions

Is Best Western Valley Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Valley Hotel?

Self parking is free at this property.

What time is check-in at Best Western Valley Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Valley Hotel?

Check-out is at 11 AM.

Where is Best Western Valley Hotel located?

Situated on the riverwalk, this hotel is within a 10-minute walk of Ironbridge Gorge and Museum of the Gorge. Iron Bridge and Enginuity are also within 15 minutes.

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Reviews

Best Western Valley Hotel Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

9.2

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 194 out of 397 reviews
Rating 8 - Good. 138 out of 397 reviews
Rating 6 - Okay. 49 out of 397 reviews
Rating 4 - Poor. 10 out of 397 reviews
Rating 2 - Terrible. 6 out of 397 reviews

Reviews

8/10 Good

Hannah

Staff were good . Clean hotel all over. Rooms clean. Stayed in twin room but was put in room with shower facilities for disabled . Comfy beds rooms are cleaned daily and supplies with coffee tea milk etc. would prefer breakfasts included in price have to pay extra.in good location we l kept gardens.
Stayed 2 nights in Oct 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very friendly staff. The grounds were beautiful and a lovely walk by the river straight into ironbridge. Breakfast was great lots of choice and excellent quality 👌 The old bad thing was the matress was not very comfortable very lumpy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Annette Pete

Liked: Amenities, property conditions & facilities
Nice place for 1 night. Water in shower is hard to control
Stayed 1 night in Jun 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location for visiting the area.
Stayed 2 nights in Oct 2022

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place tosray
Stayed 1 night in Nov 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best western have always been of a good standard
Stayed 2 nights in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, comfort rooms a bit on the small side, but very clean and comfortable.
Stayed 3 nights in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Ironbridge
Stayed 2 nights in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great atmosphere and the staff couldn’t do enough for you
Stayed 2 nights in Jun 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was unique in every aspect as we had our own front door to walk out of and into the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with amazing food. A+++

Booked this hotel as part of a short getaway break. Great location for walking around Ironbridge, plenty of space for parking and the hotel is lovely. The food was exceptional and if we ever visit this area again we will most certainly try and book a room here.
Stayed 1 night in Sep 2022

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great testaurant in the hotel and wonderful garden dining. Right next to the river walk and town.
Stayed 1 night in Aug 2022

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very enjoyable and made extra special by the friendliness and efficiency of the staff. Our rooms and the general cleanliness of the hotel was very good. an excellent weekend and we would fully recommend.
Stayed 3 nights in Aug 2022

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to all local attractions

Fab overnight stay during the half term. Only reason i knocked a point off was the lack of natural light but I liked everything else about the hotel. Staff were great, the food really good and easy walk to all local attractions. Would definitely recommend.
Stayed 1 night in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bank Holiday stay

Very nice few days , staff extremely friendly, breakfast excellent. Hotel could do with fresh decor in places and a lift would improve it but overall good, nicely located just outside Ironbridge but within walking distance of the town centre. Outside terrace ideal for a drink and good walking park
Stayed 3 nights in Aug 2022

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A return visit

The hotel is a great base for visiting this part of Shropshire and just a 5 minute walk to THE Ironbridge and the shops. Ample parking. Lovely gardens. Friendly staff. It is old - hence the gorgeous tiles on the ground floor but rooms are rather small and dark as a result. That having been said , we would almost certainly stay there again if we return.
Stayed 3 nights in Sep 2023

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities
tiny beds awful decor no fridge in room no iron in room, no teaspoon in the room. nylon and draylon everywhere
Stayed 2 nights in Jun 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Croydon holidaymakers enjoy best Ironbridge hotel

Stayed at Ironbridge Valley Hotel 17/9/23 to 23/9/23. We’ve been to many hotels together over the last 8 years and have never been more pleased, the staff were amazing and the food terrific so we dined in the on-site restaurant every evening. We were very impressed with the efficiency and professionalism of the restaurant staff with a special mention to the young members who were superb. We seem to to read nothing but negative news about our 16 to 18 year olds in U K but the young staff were particularly good, they were all helpful, polite, good humoured and efficient, an absolute credit to Valley Hotel. That’s not to say the slightly older members of staff were not wonderful, they were ! We cannot recommend this hotel more highly,11 out of 10. Many Thanks from 4 happy visitors
Stayed 6 nights in Sep 2023

6/10 Okay

Claire

Disliked: Property conditions & facilities
Upon arrival there was no receptionist to greet us and another guest went to retrieve someone from the staff party who wasn’t officially working. We therefore weren’t given our vouchers and a full check in. The hotel was clean enough but freezing, Ourselves and other guests were very cold. We were told it was due to the hotel being closed over Christmas and it needed to warm up. Whilst I understand that, maybe the building should be preheated for the comfort of its guests and staff. It made for freezing showers, cold rooms and cold dining. The breakfast was very nice and quick service. There is no extraction in the bathroom leaving puddles of condensation. Beautiful area and walks around with an antique fair and museum nearby which was an enjoyable couple of hours and free entry.
Stayed 2 nights in Jan 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff very helpful. Restaurant very good. The shower needed replacing, they had not replaced the leaking shower head but did when we requsted it. The bath was very deep to step into . Realistically the bathroom needs re vampng. The electric shower unit barely worked. There was very little tea and coffee left n the room although when asked thet supplied more. There were no mint teas or earl grey. A small fridge for the room would be an advantage. Thank you for fan and comfortable beds.
Stayed 3 nights in Sep 2023

4/10 Poor

Vesa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Avoid unless you love a Brexit simulator

The hotel was a bit dated, the room the size of my suitcase with a lovely view of the kitchen fans (witch were very noicy). Luckily was there only for one night and had noise cancelling head phones, so blasting music at loud volume almost managed to drown out the buildings noises. Worst was the complete lack of WIFI which was annoying for business visitor at an area which as notoriously bad phone signal to boot. Service did disappoint as could not have breakfast between 0745 and 0845 as too full.. and dinner was unavailable too for hotel guests, but luckily booked the table online (at hotel restaurant) and managed to get in that way. Definitely not staying there again.
Stayed 1 night in Aug 2023

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, amenities
The property was lovely and the staff. The only complaint would be the rooms were very hot and a strange humming sound presumably from the heating which made it difficult to sleep
Stayed 2 nights in Oct 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Very friendly staff. Love the way the old architecture has been integrated into the hotel. Sone very clever design work adds lots of character!
Stayed 1 night in Sep 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like that he had paid for breakfast but theHotel had no record of this and we had to pay 80 pounds.. so now we have to go thru the nuisance taskbof trying to get a refund.
Stayed 3 nights in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
.
Stayed 1 night in Sep 2025

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