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Parador de Cruz de Tejeda

4.0 star property
Hotel in Vega de San Mateo with a full-service spa and a fitness center

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Photo gallery for Parador de Cruz de Tejeda

Sauna, steam room, Turkish bath, body treatments, hot stone massages
Sauna, steam room, Turkish bath, body treatments, hot stone massages
Interior
Interior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Gym
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room (3 adults)

Down comforters, minibar, in-room safe, desk

Standard Double or Twin Room (3 adults)

Highlights

Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Standard Double or Twin Room (2 adults + 1 child)

Highlights

Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Down comforters, minibar, in-room safe, desk

Standard Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Cruz de Tejena, s/n, Vega de San Mateo, Gran Canaria, 35328

What's nearby

  • Mirador Pico de la Gorra - 17 min walk - 0.9 miles
  • Las Nieves Peak - 13 min drive - 5.1 miles
  • Nublo Rock - 29 min drive - 7.7 miles
  • Las Canteras Beach - 35 min drive - 18.4 miles
  • Port of Las Palmas - 42 min drive - 21.6 miles

Getting around

  • Gran Canaria Airport (LPA) - 67 min drive

Restaurants

  • ‪El Labrador - ‬10 min drive
  • ‪Dulceria Nublo - ‬10 min drive
  • ‪Restaurante Grill la Cumbre - ‬9 min drive
  • ‪Restaurante Grill Sibora - ‬20 min drive
  • ‪Restaurante Mirador la Cilla - ‬17 min drive

About this property

Parador de Cruz de Tejeda

Upscale hotel in the mountains
At Parador de Cruz de Tejeda, you can look forward to a terrace, a coffee shop/cafe, and a garden. Indulge in a massage, a body treatment, and a facial at the onsite spa. In addition to an arcade/game room and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and a front-desk safe
  • An elevator, a gift shop, and multilingual staff
Room features
All guestrooms at Parador de Cruz de Tejeda have perks such as pillow menus and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with eco-friendly toiletries and bidets
  • TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 10.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 9 2025 to July 18 2025 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 55.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10.50 for children
  • Rollaway bed fee: EUR 55.0 per day
  • Facilities fee: EUR 40 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses solar energy
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 13 years old are not allowed in the spa without adult supervision

Property is also known as

Parador Cruz Tejeda Hotel Vega de San Mateo
Parador Cruz Tejeda Vega de San Mateo
Parador Cruz Tejeda Hotel
Parador Cruz Hotel
Parador Cruz Tejeda
Parador Cruz
Hotel Parador De Cruz De Tejeda Gran Canaria
Parador Cruz Tejeda Vega Mateo
Parador de Cruz de Tejeda Hotel
Parador de Cruz de Tejeda Vega de San Mateo
Parador de Cruz de Tejeda Hotel Vega de San Mateo

Frequently asked questions

Is Parador de Cruz de Tejeda pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Parador de Cruz de Tejeda?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Parador de Cruz de Tejeda?

Check-in start time: 2:30 PM; Check-in end time: midnight.

What time is check-out at Parador de Cruz de Tejeda?

Check-out is at noon.

Where is Parador de Cruz de Tejeda located?

Situated in the mountains, this spa hotel is 0.8 mi (1.3 km) from Mirador Pico de la Gorra and within 3 mi (5 km) of Bentayga Winery and Tejeda Health Center. Museo de esculturas Abraham Cardenes and Dulceria Nublo are also within 3 mi (5 km).

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Parador de Cruz de Tejeda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 178 out of 335 reviews
Rating 8 - Good. 110 out of 335 reviews
Rating 6 - Okay. 35 out of 335 reviews
Rating 4 - Poor. 5 out of 335 reviews
Rating 2 - Terrible. 7 out of 335 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing view, beautiful hotel.
Stayed 1 night in Jan 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique place to experience the beauty of Gran Canaria. Great team to serve you with a smile. Good food. Amazing spa set-up.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and its surroundings are incredible and a unique experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking trip

Walking holiday Camino de Santiago de Gran Canaria. This was second night of our walk it was an excellent place to stay and the Spa facilities were a treat for our tired legs. We ate a the bar cafe which served a good selection of food at a reasonable price. Great views from the room bar and spa
Stayed 1 night in Nov 2024

8/10 Good

Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, fantastic view (if nice weather)

A nice hotel on the very top of the island. A big nice balkong, that we did not use due to constant rain and wind. Furthermore it was covered in clouds all the time. Weatherwise we were unlucky, but we can’t blame the hotel for that. With sunny weather we would have had a fantastic View!
Stayed 2 nights in Dec 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and staff friendly and efficient. Dinner and breakfast was good too. Downside was the 35euros to use the spa for an hour and a half - overpriced for what it is. There is a lovely lounge area that is not put to any use. They light a fire about 5pm and then just let it go out so later in the evening when a fire would be nice it’s just ashes. Would be good if they served after dinner drinks in this area but it’s just dead.
Stayed 3 nights in Jan 2025

10/10 Excellent

Dr Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful setting, great spa with part of pool outside overlooking the valley. Very varied breakfast and dinner was good too. We thoroughly enjoyed our stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

Marika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, fantastic view from hotel room, spa is nice, perfect start for trial walking
Stayed 3 nights in Dec 2023

8/10 Good

Hannu

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Stunning view

Lovely hotel in the mountains of Canary Island. Great for hiking activities and outdoor life. Stunning view. English skills of the personnel (in reception too) were limited. We stayed at the 5th floor. Room was spacious, but inner walls thin. Unfortunately we heard everything from neighbours room, when they came back at 2:30 am. So the quality of the sleep wasn’t very high. (Wall was so thin, that we heard their normal conversation clearly) Excellent breakfast and restaurant in the hotel. Loved the location.
Stayed 1 night in Jan 2025

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

This Parador has wonderful views and is a superb base for walking. Good restaurant and excellent service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jean Michel

Liked: Cleanliness, amenities, property conditions & facilities
Terrible breakfast services
Stayed 7 nights in Jun 2024

6/10 Okay

Jim

Liked: Cleanliness, property conditions & facilities, room comfort
Floyy
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As great as expected

Great hotel, what a view! The breakfast was worth paying extra for as it's home made and very fresh. We also enjoyed having dinner on our first night - good quality local food. It's the perfect location for hikes. Also loved the lounge with the cheminee!
Stayed 2 nights in Dec 2022

6/10 Okay

Susanne Ejby

Liked: Cleanliness
Excellent location. The Parador seems a bit worn out. The quality of the standard rooms differs a lot. The top floor rooms are not very attractive - no balcony and difficult to stand up straight - they are sold as the same standard as the fine large room with a nice balcony which seems very very strange.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Awesome views, service not so awesome

One night. Clean room and views are awesome. Heating was on night and breathing air went so bad, had to open door in middle of night to get some fresh air. Service in breakfast was bad, you need to order warm foods but noboby didnt take our order so we ask waitress close by, can we have warm foods and she look so angry and asked angry voice what you want. Breakfast food was ok, not best not worst.
Stayed 1 night in Jan 2024

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is in an amazing location with spectacular views. The rooms are spacious with balconies overlooking the views. There is no pool other than as part of a spa complex you have to pay €35 to enter for 2 hours. After you have hiked in the area there is nothing to do at the hotel. Breakfast was fine - good choice and ok service (although the tables were left uncleared) but dinner was very disappointing. The room is very brightly lit and feels like a school dinner hall to me, the first night we had to wait 15 mins in a queue to be seated and then service was very slow and stressed. It was clearly understaffed. The second night we went earlier and were seated quicker but this time our food arrived before anyone had served our drinks and the waiter then nearly threw the wine and water at us in a panic. The food was ok but not amazing. The cafe/bar had only 1 member of staff who was working incredibly hard and we had to wait ages to be served. A couple we had met gave up and didn't get a drink at all. Surely if the hotel employed more staff they would sell more drinks and snacks and pay for the extra staff easily! All in all the views are the best thing about the parador and the customer experience could be dramatically improved.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing views

An absolute must for a one-night stay. We chose this hotel for the phenomenal views and easy hiking access and it did not disappoint. Overall I'd give it 4/5. We stayed for 3 nights and there are some areas they could improve in. First of all, the spa is not free for hotel guests. This was not made clear before booking so it's something to keep in mind. You're also limited to 90 minutes. The pool shown in all the pictures does in fact belong to the spa so you won't have access to it as a hotel guest - unless you pay to access the spa for a bit. Some spa features were broken or not working and there wasn't much variety offered. The women's bathroom door doesn't lock and if anyone leans on to it, it lifts the whole door from bottom up, an accident waiting to happen. Fantastic view, but as a guest, you get the same view from your room. The only redeamable side of the spa were the lovely ladies who gave our massages, fantastic. 3/10 Restaurant - absolutely delicious food and great fantastic views 10/10 Hotel stay - I'm not sure if the aircon was broken or we were unable to make it work. But it was definitely hot in the room. The bathroom didn't have proper ventilation so a stale bathroom smell always greeted us upon arrival. Daily upkeep was not up to a 4 star hotel standard. None of our towels were changed, even though requested. The dirty towels from the floor were just hung back. 8/10 Location and views - 100/10
Stayed 3 nights in Sep 2022

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Stayed 1 night in May 2025

6/10 Okay

Kevan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Magne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großartige Lage gute Küche schöne große Zimmer mit spektakulärer Aussicht Es wäre perfekt wenn mehr Personal da wäre Bar /Frühstück/Abendessen jeweils deutlich unterbesetzt-sodass die Abläufe unnötig leiden und das vorhandene Personal gestresst ist
Stayed 7 nights in Feb 2025

8/10 Good

Aurore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre spacieuse

Chambre spacieuse avec vue sur montagne Spa très agréable en supplément
Stayed 1 night in Jan 2025

10/10 Excellent

Tord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jan Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Mira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vuoristoilmaa ja huikeat näkymät

Rauhallinen ja laadukas hotelli upeissa maisemissa. Iso ja mukava huone.
Stayed 2 nights in Dec 2024