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Parador de Cruz de Tejeda

Property class: 4

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Photo gallery for Parador de Cruz de Tejeda

A pool with a stone wall and a wooden deck, overlooking a mountainous landscape. - Parador de Cruz de Tejeda (Vega de San Mateo)
A spacious living area with a large window, a dining table, and several chairs. - Parador de Cruz de Tejeda (Vega de San Mateo)
A wooden deck with lounge chairs, stone walls, and a view of pine trees. - Parador de Cruz de Tejeda (Vega de San Mateo)
A restaurant with multiple tables and chairs, a chandelier, and shelves with pottery. - Parador de Cruz de Tejeda (Vega de San Mateo)
A modern hotel with a long, multi-story structure, large windows, and a flat roof. - Parador de Cruz de Tejeda (Vega de San Mateo)
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Parador de Cruz de Tejeda. Indulge in a massage, a facial, and a body treatment at the onsite spa. Free in-room WiFi is available to all guests, along with an arcade/game room and laundry facilities.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double or Twin Room

A hotel room with two beds, a wooden headboard, a bedside table with a lamp, and a chair.

Standard Double or Twin Room

8.8 out of 10
Excellent
(28 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Double or Twin Room (3 adults)

A hotel room with two beds, a wooden headboard, a bedside table with a lamp, and a chair.

Standard Double or Twin Room (3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Double or Twin Room (2 adults + 1 child)

A hotel room with two beds, a wooden headboard, a bedside table with a lamp, and a chair.

Standard Double or Twin Room (2 adults + 1 child)

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

DOUBLE TWO BEDS

  • Sleeps 4
  • Free wired internet

DOUBLE CAPACITY 3

  • Sleeps 4
  • Free wired internet

DOUBLE Accessible

  • Sleeps 4
  • Free wired internet

About the neighborhood

Located in Vega de San Mateo, Parador de Cruz de Tejeda is in the mountains. Museo de esculturas Abraham Cardenes and Tomas Morales House Museum are cultural highlights, and some of the area's landmarks include Fuente Agria de Teror and Risco Caídos Archaeological Site. Dulceria Nublo and Viera y Clavijo Botanical Garden are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Vega de San Mateo travel guide
Map
Cruz de Tejena, s/n, Vega de San Mateo, Gran Canaria, 35328

What's nearby

  • A beach with palm trees, boats, and buildings in the background.
    Las Canteras Beach
    57 min drive - 23.9 miles
  • A historic building with a sign for the Tourist Information Office and a construction crane in the background.
    Santa Catalina Park
    59 min drive - 26.5 miles
  • Mirador Pico de la Gorra
    17 min walk - 0.9 miles
  • Gran Canaria Stadium
    56 min drive - 22.5 miles
  • Calle Triana
    59 min drive - 23.3 miles

Getting around

  • Gran Canaria Airport (LPA)
    67 min drive

Restaurants

  • Restaurante Los Almendros
    11 min drive
  • Restaurant Gayfa, Tejeda
    11 min drive
  • Ensaladería de Tejeda
    10 min drive
  • Dulceria Nublo
    10 min drive
  • Restaurante Grill La Cumbre
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 10.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Desk
  • Energy-saving switches used
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 55.0 per day

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10.50 for children
  • Rollaway bed fee: EUR 55.0 per day
  • Facilities fee: EUR 40 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number H-35/0365

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 13 years old are not allowed in the spa without adult supervision

Frequently asked questions

Is Parador de Cruz de Tejeda pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Parador de Cruz de Tejeda?

Check-in start time: 2:30 PM; Check-in end time: midnight.

What time is check-out at Parador de Cruz de Tejeda?

Check-out is at noon.

Where is Parador de Cruz de Tejeda located?

Situated in the mountains, this spa hotel is 0.8 mi (1.3 km) from Mirador Pico de la Gorra and within 3 mi (5 km) of Bentayga Winery and Tejeda Health Center. Museo de esculturas Abraham Cardenes and Dulceria Nublo are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Parador de Cruz de Tejeda Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 223 out of 408 reviews
Rating 8 - Good. 128 out of 408 reviews
Rating 6 - Okay. 40 out of 408 reviews
Rating 4 - Poor. 10 out of 408 reviews
Rating 2 - Terrible. 7 out of 408 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow for the place and the view
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff - beautiful breakfast buffet - open fire in the lounge - fantastic views!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The setting is magnificent, and watching the sunset unforgettable.
Sunset from the Parador
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and surroundings. Staff very helpful. Breakfast very good
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, comfortable and big and quiet. The hotel itself was very nice.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
This is without doubt a beautiful hotel but its strengths lie entirely in its actual building and location… everything else is questionable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice, peaceful place
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing view, beautiful hotel.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, fantastic view from hotel room, spa is nice, perfect start for trial walking
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful setting, great spa with part of pool outside overlooking the valley. Very varied breakfast and dinner was good too. We thoroughly enjoyed our stay!
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with fabulous views. Helpful staff on front desk. Pleasant staff elsewhere though restaurant seemed understaffed especially at breakfast time. Food good. Spa very pleasant and everywhere warm. TV disappointing as no English speaking channels and casting just didn’t work. Reported but nothing changed. Normally this wouldn’t have bothered us but the weather was really bad for 36 hours so couldn’t get out much. Overall fabulous place to stay. Great location for walking.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good sized room with amazing view of the mountains and incredible sunsets. The room and hotel generally are very well maintained and clean. Reception staff always efficient and friendly. The restaurant staff could be more welcoming with the exception of Fatima who was a ray of sunshine at breakfast - very efficient and always smiling. The choices at breakfast were excellent with table service for hot food and pots of tea and coffee which is so much better than the hot drinks machines. The 3 courses dinners were of a high quality but limited choices on the menu which was the same for our 3 night stay. The location is ideal for keen hikers with a number of stunning walks from the hotel. This is our second stay and we hope to return again next year.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique place to experience the beauty of Gran Canaria. Great team to serve you with a smile. Good food. Amazing spa set-up.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

This Parador has wonderful views and is a superb base for walking. Good restaurant and excellent service.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The views from the property are amazing, it is in such a beautiful location. We enjoyed the spa which you have to book separately and I would highly recommend, as you book a slot it never feels busy which is great. The food as the property is great, the only thing that lets it down is the lack of staff. The staff working there were lovely, but there were so few of them that it took a long time to order and get a table, you feel a bit neglected. It also means tables sit uncleared for a long time too. I was also disappointed that in the room there is no water or extra touches, and for somewhere quite remote these things would be appreciated
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location in the mountains.

My room was on right under a conference room which apparently also is used for parties. Last night of my stay there was insane noice / party and personal loud fights until midnight. That I could have been without. Staff is very helpful and kind and the location of the place is fantastic. Worth to visit.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking trip

Walking holiday Camino de Santiago de Gran Canaria. This was second night of our walk it was an excellent place to stay and the Spa facilities were a treat for our tired legs. We ate a the bar cafe which served a good selection of food at a reasonable price. Great views from the room bar and spa
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, fantastic view (if nice weather)

A nice hotel on the very top of the island. A big nice balkong, that we did not use due to constant rain and wind. Furthermore it was covered in clouds all the time. Weatherwise we were unlucky, but we can’t blame the hotel for that. With sunny weather we would have had a fantastic View!
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness
Excellent location. The Parador seems a bit worn out. The quality of the standard rooms differs a lot. The top floor rooms are not very attractive - no balcony and difficult to stand up straight - they are sold as the same standard as the fine large room with a nice balcony which seems very very strange.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and staff friendly and efficient. Dinner and breakfast was good too. Downside was the 35euros to use the spa for an hour and a half - overpriced for what it is. There is a lovely lounge area that is not put to any use. They light a fire about 5pm and then just let it go out so later in the evening when a fire would be nice it’s just ashes. Would be good if they served after dinner drinks in this area but it’s just dead.
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Stunning view

Lovely hotel in the mountains of Canary Island. Great for hiking activities and outdoor life. Stunning view. English skills of the personnel (in reception too) were limited. We stayed at the 5th floor. Room was spacious, but inner walls thin. Unfortunately we heard everything from neighbours room, when they came back at 2:30 am. So the quality of the sleep wasn’t very high. (Wall was so thin, that we heard their normal conversation clearly) Excellent breakfast and restaurant in the hotel. Loved the location.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay. Beautiful surroundings

Hi have to recommend. This place even if is for one night . We stayed for two nights and was enough as we were not prepared for trekking and this is the main attraction to the area. The pros: great spa, the restaurant team good food(make sure you book the half board option) not much around to go for dinner And the views. Ask for room with view The con: I think reception staff could have been trained better. The guy doing the check in was not interested at all, unlike the F&B team who were great and providing a friendly service, this was not the cas EOF reception The hotel rooms need a bit of updating, see photo shower and hairdryer. Pillows not very comfortable But would come back for sure. Had a good time here
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Awesome views, service not so awesome

One night. Clean room and views are awesome. Heating was on night and breathing air went so bad, had to open door in middle of night to get some fresh air. Service in breakfast was bad, you need to order warm foods but noboby didnt take our order so we ask waitress close by, can we have warm foods and she look so angry and asked angry voice what you want. Breakfast food was ok, not best not worst.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service
A spectacular setting with incredible views. The room was a little tired and needs attention especially given the cost to stay - a which superior one with its own balcony . The lounge was a lovely cosy place to sit and relax, especially when the open fire was lit. However as there was no access to easily order a drink, the room was empty. Such a shame. We had to go to the cafe, sit at a table (no ordering from the bar - so had to wait until a table was free), order drinks in a queue, get the drink and then take it to the lounge! As residents there should have been some provision for ordering a drink. Very archaic! The food in the restaurant was very good but the menu never changed the entire stay which resulted in us eating things we didn't want or duplicating ones we had already tried. The spa is expensive for what it is and small though the view from the infinity pool and jacuzzi was amazing. €5 to purchase mandatory flip flops was a waste of time as they were never used. Finally the staff - oh dear! Unfriendly at best - just going through the motions. A few adjustments could make this the amazing place even more amazing.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is in an amazing location with spectacular views. The rooms are spacious with balconies overlooking the views. There is no pool other than as part of a spa complex you have to pay €35 to enter for 2 hours. After you have hiked in the area there is nothing to do at the hotel. Breakfast was fine - good choice and ok service (although the tables were left uncleared) but dinner was very disappointing. The room is very brightly lit and feels like a school dinner hall to me, the first night we had to wait 15 mins in a queue to be seated and then service was very slow and stressed. It was clearly understaffed. The second night we went earlier and were seated quicker but this time our food arrived before anyone had served our drinks and the waiter then nearly threw the wine and water at us in a panic. The food was ok but not amazing. The cafe/bar had only 1 member of staff who was working incredibly hard and we had to wait ages to be served. A couple we had met gave up and didn't get a drink at all. Surely if the hotel employed more staff they would sell more drinks and snacks and pay for the extra staff easily! All in all the views are the best thing about the parador and the customer experience could be dramatically improved.
Stayed 2 nights in Nov 2023