Is Hotel Rustaveli pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Rustaveli?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Does Hotel Rustaveli provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of GEL 40.00 per room applies.

Where is Hotel Rustaveli located?

Located in Tbilisi City Centre, this hotel is within a 15-minute walk of Rustaveli Avenue and Freedom Square. Tbilisi Opera and Ballet Theatre and Rustaveli National Theatre are also within 5 minutes. Rustaveli is 8 minutes by foot and Tbilisi Funicular is 10 minutes.

10/10 Excellent

Alexander

Apr 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice, friendly stuff. Great location. Clean rooms, high sealing and lots of loght. I would stay again. Or recomend others to stay here.🙂👍😀

Stayed 6 nights in Apr 2023

10/10 Excellent

Jason

Sep 30, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lovely hotel with 5 meter high ceilings. Definitely worth the price. Very elegant touch and artsy. Would gladly go back again. Highly recommended.

Stayed 2 nights in Sep 2022

8/10 Good

john

Aug 3, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The outside is a very old building that needs work Inside my room was very nice and clean And they were helpful in getting me to airport in wee hours of the morning

Stayed 3 nights in Jul 2022

2/10 Terrible

hakan

Aug 24, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liar workers, ruined and idrty building

It is not as same as in the picture, building is very old and rusty. There were ruins in the coridor and stairs. Elevator was old and now working when i arrived there. There is no direction in the coridor to find it. Floor is very old and made by wooden therefore when someone walks you directly here. It was very noisy and i could not even sleep when i arrived there it was almost 4 pm in the morning. Room was full of smell with mold, there was not any fresh air in the room. Towel, sheet and carpet was dirty. Breakfast was very poor, when i would like to chechk out early and reimburse my payment they said ok but then hotels.com contacted with them, they said no they did not accept me to leave. Can you imagine i stayed only few hours and i said no i do not want to stay any more !!! My original stay was 3 nights but i stayed only 5 hours in the room, after breakfast i had a meeting and came back then checked out in the afternoon. Poor service, poor english, dirty atmosphere! I will no more stay in this hotel, it was my first time and i would like to stay at the centre of Tbilisi so i choosed Rustaveli street. Next time there is no way to stay in this ruined building. They were even liar to pay my unstayed night!

Stayed 3 nights in Aug 2022

2/10 Terrible

Alexandre

Sep 1, 2024

Disliked: Staff & service

The stay itself was ok, but the problems started later. The hotel double charged me for my stay. I fully paid at the reception when checking in using their QR code system. However, 10 days later, they charged my credit card again for the full amount of the reservation. I tried to contact the hotel via the phone number provided. They never pick up the phone even though I was calling them around 10 times over the course of a few days. I contacted Expedia customer service, but they were unable to contact the hotel either suggesting to dispute the transaction with my bank. Be aware that if something goes wrong, reaching the hotel after your stay will be impossible.

Stayed 2 nights in Aug 2024

6/10 Okay

Reto

Oct 25, 2023

Liked: Cleanliness, room comfort

Sympathisches Hotel, aber mühsam

Lage gut, zwischen zwei U-Bahn-Stationen. Personal, abgesehen von einer Ausnahme, nicht gerade freundlich, eher desinteressiert, nicht englisch-sprechend. Hotel eigentlich recht sympathisch, doch auch ziemlich mühsam, ich z.B. musste bei jedem Zimmereintritt mindestens zehnmal den Zimmerbadge gebrauchen. Geheizt wurde von sechs Nächten nur ein einziges Mal. Schlechte Isolierung - kann also relativ kalt werden. Verlangen Barzahlung, keine Homepage, vorgängige Kontaktaufnahme für Ausländer nicht möglich. Ausserdem hat der versprochene Transfer vom Flughafen nicht geklappt, kein Wunder, konnte ja auch kein Kontakt aufnehmen.

Stayed 6 nights in Oct 2023

10/10 Excellent

Jason

Oct 15, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Overall clean and comfortable stay.

Stayed 5 nights in Oct 2022

10/10 Excellent

Odel

Sep 16, 2022

Liked: Cleanliness, staff & service, amenities

What a wonderful cosy and beautiful hotel. We will definitely be returning. The staff are friendly and wonderful. The room is clean and comfortable. The area is excellent, central.

Stayed 3 nights in Sep 2022

6/10 Okay

Shahla Biniazian

May 7, 2022

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service, room comfort

Great holiday

When we were looking to book a hotel ,rustaveli hotel was one of more expensive hotels in website with beautiful photos and grate location but at the start, we stocked in very old and dangerous elevator. inside hotel was dirty and people been working and repairing inside the hotel . Smell of painting was so strong, Photos we saw in booking page were completely different with the room we got . I really love hotel's breakfast but we preferred buy our breakfast outside because of very poor service .there was not even enough shampoo, soup and towels. The room haven't been cleaned in second day and when we asked they did it for next few days. Staffs been very friendly and helpful. The hotel is in grate location and close to town centre and many places people wish to visit but we don't recommend it at all.We have to say Georgian people are very very friendly and we really enjoyed it and definitely come back again.

Stayed 3 nights in May 2022

10/10 Excellent

Walter

Nov 4, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic Charm

Extremely nice and helpful staff. That is why we returned. We had a balcony on the street, but found the traffic a bit noisy. We asked to shift to a side balcony, and slept fine, so that is what we would recommend. The breakfast worked very well for us.

Stayed 2 nights in Oct 2021

10/10 Excellent

Sally

Jul 4, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Definitely better than expected. I had a seating area with a couch and two lounge chairs in the room next to the bedroom. AC and wifi worked well, customer service was AMAZING. Very focused and attentive. Location was great, right on rustaveli street (less than a 10 min wall to liberty square). Would recommend!

Stayed 1 night in Jul 2021

8/10 Good

Дмитрий, KZ

Jan 29, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Приветливый персонал, очень хорошее расположение, вкусные завтраки.

Stayed 8 nights in Jan 2020

10/10 Excellent

Robert

Nov 15, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of Tbilisi

Lovely helpful staff. The place has a very nice vibe. Old world- not corporate. When I return to Tbilisi I would not consider staying anywhere else.

Stayed 6 nights in Sep 2019

4/10 Poor

Nadia

Sep 27, 2019

Liked: Cleanliness

Disliked: Staff & service, room comfort

Kan inte rekommendera hotellet

Jag bokade ett rum för fyra vuxna personer på två nätter (24/9-26-9) och fick ett rum för tre personer. Vi kom till hotellet kl.02 på natten (25/9). I rummet var en dubbelt säng och en bäddsoffa för en person med en kudde (bara tre handdukar var i rummet). En person av min familj var tvungen att boka ett annat hotell och lämnade oss kl.08 på morgonen. När vi checkade ut (26/9) frågade jag kan jag betala 25 dollars för att stanna kvar på hotellet till kvällen ( jag kollade på hotells.com sidan att det finns lediga rum). På receptionen svarade att jag behöver betala 50 dollars kontant ( därför att terminal fungerar inte). Jag kände mig lurad och ville inte betala 50 dollars och stanna på hotellet.

Stayed 2 nights in Sep 2019

10/10 Excellent

Marina

Sep 26, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff Amazing spirit of kindness and welcoming to the country and the whole nation of Georgia I never in my adult life traveling all over the world been treated with such respect and desire to be helped and welcomed Thank you to all staff and Tina and management

Stayed 3 nights in Sep 2019

10/10 Excellent

kaan

Aug 16, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location,bad breakfast but overall it eas pretty nice stay.

Stayed 1 night in Aug 2019

8/10 Good

GRIGORI

May 31, 2019

Liked: Cleanliness, staff & service, room comfort

The hotel location and staff are excellent

It was very nice and pleasant experience despite the fact that the hotel is in the old building, still going through the reconstruction and refurbishment. The building includes also many private apartments, not related to the hotel. However, the hotel has a separate entrance. The rooms, including bathroom, are clean, with well-working airconditioning and wifi. The breakfast is relatively simple but good and very fresh (!). The hotel staff is just fantastic, very friendly and helpful. The location is excellent.

Stayed 5 nights in May 2019

8/10 Good

Dorte

Sep 24, 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Very good central position.

Just one nihgt here. Good central position on the mainstreet. The room towards the backyard was very quiet and comfortable. Good breakfast, but the breakfast restaurant is very small. Friendly staff. Unfortunally we cannot give points for the very poor internet. It did not work in the room, only in the hallway, quite weak.

Stayed 1 night in Sep 2018

10/10 Excellent

Steve, Deer River Mn

Aug 4, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff was very friendly and helpful. They cleaned our room according to our schedule.

Stayed 18 nights in Jul 2018

10/10 Excellent

ABRAHAM

Jul 17, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WONDERFUL - נהדר

המלון בן 15 חדרים ברחוב הראשי של טביליסי בין 2 הקניונים של העיר. חדרים נוחים ונקיים.ארוחת הבוקר מספקת . אבל העיקר פה הוא השירות אספרסו יוכן ללא תשלום בכל עת. פירות יין ועוגיות חופשי. וההרגשה של בית. אין דברים כאלה.

Stayed 4 nights in Jul 2018

2/10 Terrible

Verified traveler

Jun 10, 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

Don't understand the good reviews.

Noisy, dirty, small. Its not a cheap hotel, 80 usd per night, elevator is terrible, building condition is poor. Shower and matress are in poor condition and the towels were stained. A lot of noise coming from the street as well. My only guess that the good reviews are from people who had no expectations at all or low standards.

Stayed 1 night in Jun 2018

10/10 Excellent

Walter

May 29, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Comfort.

The hotel is absolutely charming. The staff could not have been more helpful, and the breakfast manager was careful and attentive. It was a great breakfast. I would not consider any other hotel if I have the chance to return to Tbilisi. Thank you!

Stayed 1 night in May 2018

10/10 Excellent

Guro, Oslo

May 24, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sentralt og bra

Overnattet på dette hotellet bare en natt. Veldig sentralt, hyggelig betjening og grei frokost. Kunne gjerne bodd her igjen. Har ingen problemer med å anbefale dette hotellet til andre.

Stayed 1 night in May 2018

8/10 Good

Walid

Nov 26, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good stay, room and bathroom clean and pleasant, good wifi, hotel rooms on the second floor in a building, breakfast good but could be enriched further

Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveler

Oct 26, 2017

Liked: Cleanliness, property conditions & facilities, room comfort

A really great location, but breakfast not great

I booked this place because it was near two meeting venues. It happens to be on the central street in Tbilisi and near shops and restaurants. The place is spotless and very comfortable. However, the breakfast is not that imaginative or worthwhile. And the staff's attentiveness really depends on who the staff are. Two out of 4 front desk staff were very helpful; the rest were just ok.

Stayed 4 nights in Oct 2017

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Hotel Rustaveli Reviews

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8.6/10