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Hotel Santa Paula

Property class: 3.5

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Photo gallery for Hotel Santa Paula

Exterior - Hotel Santa Paula (Taxco)
Courtyard view - Hotel Santa Paula (Taxco)
Reception - Hotel Santa Paula (Taxco)
Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi - Hotel Santa Paula (Taxco)
Restaurant - Hotel Santa Paula (Taxco)
Hotel Santa Paula blends rich history with modern amenities. Guests enjoy the outdoor pool, fresh local cuisine at the restaurant, and a peaceful terrace with scenic views. The property perfectly balances historical charm and contemporary comfort.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Barrio de la Veracruz, a neighborhood in Taxco, is home to Hotel Santa Paula. Casa Humboldt and Silver Museum are cultural highlights, and some of the area's notable landmarks include Borda Square and Figueroa House Museum. Don't miss out on a visit to Casa Borda Cultural Center. Spend some time exploring the area's activities, including winery tours. Visit our Taxco travel guide
Map
Calle de la Veracruz No. 15, Taxco, GRO, 40200

What's nearby

  • Santa Prisca Cathedral
    Santa Prisca Cathedral
    2 min walk - 0.1 miles
  • Borda Square
    Borda Square
    2 min walk - 0.1 miles
  • Casa Humboldt
    1 min walk - 0.0 miles
  • Silver Museum
    2 min walk - 0.1 miles
  • Guerrero Park
    2 min walk - 0.1 miles

Getting around

  • Benito Juarez International Airport (MEX)
    172 min drive

Restaurants

  • Rosa Amaranto
    2 min walk
  • Rosa Mexicano
    4 min walk
  • Tia Calla Centro
    3 min walk
  • Goo Restaurant
    2 min walk
  • Tacos "El Chino
    2 min walk

About this property

Hotel Santa Paula

Hotel near Santa Prisca Cathedral
Located close to Casa Humboldt and Silver Museum, Hotel Santa Paula provides a terrace and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Luggage storage, a 24-hour front desk, and a water dispenser
  • Smoke-free premises, a porter/bellhop, and a front-desk safe
Room features
All guestrooms at Hotel Santa Paula have amenities such as free WiFi, safes, and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch Smart TVs with cable channels
  • Portable fans, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 7:00 AM to 10:00 PM; MXN 240 per day; discounts available

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MXN 240 per day (1312 ft away; open 7:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Santa Paula Taxco
Santa Paula Taxco
Hotel Santa Paula Hotel
Hotel Santa Paula Taxco
Hotel Santa Paula Hotel Taxco

Frequently asked questions

Does Hotel Santa Paula have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:30 AM–9:00 PM.

Is Hotel Santa Paula pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Santa Paula?

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Santa Paula?

Check-out is at noon.

Where is Hotel Santa Paula located?

Located in Barrio de la Veracruz, this hotel is steps from Casa Humboldt and Santa Prisca Cathedral. Silver Museum and Casa Borda Cultural Center are also within 5 minutes.

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Reviews

Hotel Santa Paula Reviews

9.4

Exceptional

9.8

Cleanliness

10

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 92 out of 123 reviews
Rating 8 - Good. 23 out of 123 reviews
Rating 6 - Okay. 5 out of 123 reviews
Rating 4 - Poor. 1 out of 123 reviews
Rating 2 - Terrible. 2 out of 123 reviews

Reviews

Verified

10/10 Excellent

Edgar

Liked: Cleanliness, property conditions & facilities
The room was spotless and pretty comfortable, staff was so nice.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed. The food at the restaurant was delicious and the “cafe de olla “ one of the best . Will definitely stay at this hotel again . The views are amazing!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gilberto Gil

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent, clean and comfortable room . Nice pool area and delicious food at the restaurant. Conveniently located to all attractions. Definitely will be back. The Christmas decorations were magical
Don’t miss this beautiful place only 45 minutes away
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute and clean little hotel, so close to el zocalo, very friendly staff, all the girls at the reception were very attentive and helpful, specially Anita and Rosa Isela, both were above and beyond.. Highly recommend!!!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central Taxco and terminal. Helpful staff
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Porfiria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous and clean. The staff were nice and helpful. Will definitely go back and stay there.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Vianey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

This hotel was beautiful! I am someone very picky with cleanliness and honeslty I was impressed it was impeccable. The Service was amazing and they have a restaurant on the rooftop that is delicious.
Stayed 1 night in Feb 2025
Verified

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Santa Prisca, just very steep. Hotel has cute restaurant 8:30-2pm breakfast and lunch. Room got cleaned every day. Really cute small hotel Shower in our room had very low pressure.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Ariel E Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay in!!!! Highly recommended
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
excellent place to stay.. close to the bus station.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Cleanest
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded our expectations!!

Great place to stay - exceeded our expectations!! Great location, friendly staff, good food, nice rooms. Overall a good experience!!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Denys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The territory of the hotel is beautiful, especially breakfast terrace!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the pool is a welcome extra
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good vibes
Stayed 3 nights in May 2025
Verified

10/10 Excellent

JMV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique place, located a few blocks from Centro. Santa Prisca church .
Stayed 1 night in Jun 2019
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service
Room was bit noisy
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were pleasantly surprised at how clean & beautiful the hotel was, the number of levels & outdoor space for guests was just enough to satisfy us & meet our expectations. the rooms were clean & included all the ammenities. Staff was helpful, restaurant was excellent. overall, a lovely stay, we would highly recommend. walking distance to the Zocolo, shops & restaurants
Stayed 2 nights in Nov 2022
Verified

2/10 Terrible

Christophe

Disliked: Staff & service, amenities
Very Negative Experience – Unsafe Stay Avoid this hotel at all costs, especially if you're not Mexican. Your safety is not guaranteed. My stay at this hotel turned into a nightmare. While the reception and room were acceptable, the tiny pool is governed by a strict internal policy clearly posted on-site, forbidding diving. Despite this, a local guest (served alcohol by the hotel) and his child were allowed to break these rules for hours—right under the eyes of staff, including servers, housekeepers, and receptionists monitoring the pool via surveillance cameras. No one intervened. After I politely asked the guest to respect the rules, I became the target of hostile behavior and aggressive remarks (the father told his son to “aim for the French”). The child then lunged at me, and while I tried to protect myself, the father—clearly intoxicated—punched me violently in the face, causing a mild concussion. The hotel staff witnessed everything and did nothing. No support, no commercial gesture. We left immediately, traumatized. This hotel fails to enforce its own rules and protect its guests. A humiliating, violent experience. Don’t risk your vacation here.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es pequeño pero encantador, las habitaciones muy confortables, la limpieza excelente en todo el hotel, muy amables los del servicio. La alberca es muy pequeña solo para zambullirse y refrescarse no para nadar.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien y muy limpio
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no es fácil estacionarse , porque e todo Taxco no es fácil. Es deseable que la alberca sea más grande
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo genial
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable, cerca del zócalo.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Edith

Liked: Cleanliness, amenities, property conditions & facilities
Demaciado hermoso lugar , friendly staff y la comida del restaurante súper rica. La vista desde el hotel bellísima y la alberca definitivamente es un plus !!!
Stayed 6 nights in Dec 2025