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Hotel Santa Paula

3.5 star property
Hotel with an outdoor pool, steps from Casa Humboldt

Choose dates to view prices

Photo gallery for Hotel Santa Paula

Exterior
Reception
Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Restaurant
Courtyard view
Hotel Santa Paula blends rich history with modern amenities. Guests enjoy the outdoor pool, fresh local cuisine at the restaurant, and a peaceful terrace with scenic views. The property perfectly balances historical charm and contemporary comfort.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Smart TV
Portable fan
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Smart TV
Portable fan
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Calle de la Veracruz No. 15, Taxco, GRO, 40200

What's nearby

  • Santa Prisca Cathedral - 2 min walk - 0.1 miles
  • Borda Square - 2 min walk - 0.1 miles
  • Silver Museum - 2 min walk - 0.1 miles
  • Guerrero Park - 2 min walk - 0.1 miles
  • Teleferico de Montetaxco - 8 min drive - 1.2 miles

Getting around

  • Benito Juarez International Airport (MEX) - 132 min drive

Restaurants

  • ‪Tacos "El Chino - ‬2 min walk
  • ‪Tia Calla Centro - ‬3 min walk
  • ‪Rosa Amaranto - ‬2 min walk
  • ‪Rosa Mexicano - ‬4 min walk
  • ‪La noche estrellada - ‬2 min walk

About this property

Hotel Santa Paula

Hotel near Santa Prisca Cathedral
Located close to Casa Humboldt and Silver Museum, Hotel Santa Paula provides a terrace and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • A porter/bellhop, a water dispenser, and a 24-hour front desk
  • Luggage storage, a front-desk safe, and smoke-free premises
Room features
All guestrooms at Hotel Santa Paula have amenities such as free WiFi, safes, and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch Smart TVs with cable channels
  • Portable fans, daily housekeeping, and desks

Similar properties

Interior

Hotel Agua Escondida Taxco Centro

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 915 reviews
Hotel Agua Escondida Taxco Centro

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 7:00 AM to 10:00 PM; MXN 240 per day; discounts available

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MXN 240 per day (1312 ft away; open 7:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Santa Paula Taxco
Santa Paula Taxco
Hotel Santa Paula Hotel
Hotel Santa Paula Taxco
Hotel Santa Paula Hotel Taxco

Frequently asked questions

Does Hotel Santa Paula have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:30 AM–9:00 PM.

Is Hotel Santa Paula pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Santa Paula?

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Santa Paula?

Check-out is at noon.

Where is Hotel Santa Paula located?

Located in Barrio de la Veracruz, this hotel is steps from Casa Humboldt and Santa Prisca Cathedral. Silver Museum and Casa Borda Cultural Center are also within 5 minutes.

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Reviews

Hotel Santa Paula Reviews

9.4

Exceptional

9.8

Cleanliness

10

Location

9.4

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 67 out of 93 reviews
Rating 8 - Good. 20 out of 93 reviews
Rating 6 - Okay. 4 out of 93 reviews
Rating 4 - Poor. 1 out of 93 reviews
Rating 2 - Terrible. 1 out of 93 reviews

Reviews

10/10 Excellent

JMV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique place, located a few blocks from Centro. Santa Prisca church .
Stayed 1 night in Jun 2019

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Santa Prisca, just very steep. Hotel has cute restaurant 8:30-2pm breakfast and lunch. Room got cleaned every day. Really cute small hotel Shower in our room had very low pressure.
Stayed 5 nights in Jan 2024

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio
Stayed 1 night in Oct 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
excellent place to stay.. close to the bus station.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito
Stayed 2 nights in Jul 2025

2/10 Terrible

Christophe

Disliked: Staff & service, amenities
Very Negative Experience – Unsafe Stay Avoid this hotel at all costs, especially if you're not Mexican. Your safety is not guaranteed. My stay at this hotel turned into a nightmare. While the reception and room were acceptable, the tiny pool is governed by a strict internal policy clearly posted on-site, forbidding diving. Despite this, a local guest (served alcohol by the hotel) and his child were allowed to break these rules for hours—right under the eyes of staff, including servers, housekeepers, and receptionists monitoring the pool via surveillance cameras. No one intervened. After I politely asked the guest to respect the rules, I became the target of hostile behavior and aggressive remarks (the father told his son to “aim for the French”). The child then lunged at me, and while I tried to protect myself, the father—clearly intoxicated—punched me violently in the face, causing a mild concussion. The hotel staff witnessed everything and did nothing. No support, no commercial gesture. We left immediately, traumatized. This hotel fails to enforce its own rules and protect its guests. A humiliating, violent experience. Don’t risk your vacation here.
Stayed 4 nights in Jul 2025

8/10 Good

Augusto M.

Liked: Cleanliness, property conditions & facilities, room comfort
El servicio a huespedes es un poco carente, no se si por el tipo de hotel. Fuera de eso mi estancia fue excepcional, definitivamente volveria.
Stayed 2 nights in Jul 2025

8/10 Good

Estefany

Liked: Cleanliness, amenities, property conditions & facilities
Estuvo bien, esto porque me toco una habitacion en la cual a las 7 o 6 am masomenos empezaban con el ruido en el techo de sillas y mesas para la terraza entonces se les caian cosas y despertabas con el susto, en el restaurantes muy amables la comida no me encanto no estaba mal pero no era super deliciosa el hotel es muy bonito espero solo haya sido mala experiencia de primera vez y que no siempre sea asi eso si muy amables todos
Stayed 2 nights in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute and clean little hotel, so close to el zocalo, very friendly staff, all the girls at the reception were very attentive and helpful, specially Anita and Rosa Isela, both were above and beyond.. Highly recommend!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good vibes
Stayed 3 nights in May 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es maravilloso y tuvimos una excelente estancia.
Stayed 2 nights in Apr 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service
Room was bit noisy
Stayed 2 nights in Mar 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel en TODOS aspectos.
Stayed 2 nights in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central Taxco and terminal. Helpful staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Victoria

Liked: Staff & service, amenities, property conditions & facilities
Su restaurante de totopos y salsas eatá rico, se come tranquilo. El hospedaje excelente, habitacion limpia, confortable y el personal muy amable.
Stayed 1 night in Feb 2025

10/10 Excellent

Vianey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

This hotel was beautiful! I am someone very picky with cleanliness and honeslty I was impressed it was impeccable. The Service was amazing and they have a restaurant on the rooftop that is delicious.
Stayed 1 night in Feb 2025

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La recepción, la estancia, todo súper, solo un poco más de coctelería para la estancia en la alberca.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel exceptionnel

Hôtel très jolie et bien aménagé. Très proche de la place zocalo. Le personnels est très gentils et au petit soin. Le restaurant est excellent La piscine toujours chauffée La chambre est très confortable
Stayed 3 nights in Jan 2025

10/10 Excellent

Denys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The territory of the hotel is beautiful, especially breakfast terrace!
Stayed 1 night in Jan 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esa acogedor, la alberca esa climatizada y en general el hotel está en una muy buena ubicación. Su restaurante es muy bueno, desgraciadamente cierra temprano y no hay cenas, pero los desayunos son excelentes.
Stayed 2 nights in Dec 2024

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia, bonito y muy limpio

El hotel está muy bonito y muy ameno. La limpieza excelente. La alberca es pequeña pero está bien para descansar un rato tomando el sol. Sólo dos cosas no me gustaron: las habitaciones son más pequeñas de lo que parece según las fotos y descripción; segundo, el hotel está al final de una calle de bajada, sigue estando muy cerca de Santa Prisca y el kiosko pero hay hoteles de menor costo y de la misma categoría que están aún más cerca. Pero si buscas un hotel muy bonito y muy limpio, éste es una excelente opción.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
La estancia ha sido excelente, el personal muy amable, la alberca climatizada, habitaciones limpias y comodas
Stayed 1 night in Nov 2024

8/10 Good

Hersay

Liked: Cleanliness, staff & service, property conditions & facilities
Lindo lugar
Stayed 1 night in Aug 2024

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No cuenta con estacionamiento propio solo un convenio de pensión fuera del hotel con costo aparte
Stayed 1 night in Oct 2024

10/10 Excellent

YEN LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y limpio el hotel, el personal amable y atento. Ubicación muy céntrica.
Stayed 1 night in Jun 2024

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