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Hotel Emas Tawau

Property class: 3

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Photo gallery for Hotel Emas Tawau

A hotel room with a large bed, bedside lamps, a television, and a wooden headboard. - Hotel Emas Tawau (Tawau)
A hotel room with a large bed, two bedside lamps, a wooden headboard, and a window with curtains. - Hotel Emas Tawau (Tawau)
A hotel room with a bed, bedside tables, a mirror, and a bench. - Hotel Emas Tawau (Tawau)
A hotel room with a large bed, a small table with a lamp, a chair, and a desk with a computer and teacup set. - Hotel Emas Tawau (Tawau)
A banquet hall with long tables set for a formal event, featuring white tablecloths and chairs, and a ceiling with decorative lighting. - Hotel Emas Tawau (Tawau)
You can look forward to dry cleaning/laundry services, a business center, and a steam room at Hotel Emas Tawau. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Cacao Palace, the on-site restaurant. Free in-room WiFi and a sauna are available to all guests.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Room service

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite Queen

A hotel room with a large bed, two sofas, a coffee table, and a wall-mounted painting.

Junior Suite Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

A hotel room with a large bed, two bedside lamps, a desk with a telephone, a chair, and a television.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside lamps, a desk with a telephone, a chair, and a television.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A hotel room with a large bed, two bedside lamps, a wooden headboard, and a window with curtains.

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

A hotel room with a bed, bedside lamps, a mirror, a bench, and a dresser.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Minibar, WiFi (free), bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Tawau, Hotel Emas Tawau is in the city center. Tawau Fish Market and Tawau Tanjung Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tawau Hills Park and Pantai Batu Lamampu. Visit our Tawau travel guide
Map
TB 2103, North Road, Tawau, Sabah, 91000

What's nearby

  • Tawau Tanjung Market
    8 min walk - 0.5 miles
  • Tawau Fish Market
    8 min walk - 0.5 miles
  • Tawau State Library
    16 min walk - 0.9 miles
  • Tawau Federal House
    17 min walk - 0.9 miles
  • Al-Kauthar Mosque
    19 min walk - 1.0 mile

Getting around

  • Tawau (TWU)
    33 min drive

Restaurants

  • Restoran Benazir 786
    9 min walk
  • Kantin Hafizah
    3 min walk
  • KFC
    3 min walk
  • Kafeteria An Nur Maju
    5 min walk
  • Sthamin Café
    1 min walk

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  • Laundry
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A restaurant

Restaurants on site

  • Cacao Palace

Things to do

  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free weekday newspapers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Emas Tawau pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Emas Tawau?

Check-in start time: 2 PM; Check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Emas Tawau?

Check-out is at noon.

Does Hotel Emas Tawau provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Emas Tawau located?

Located in the heart of Tawau, this hotel is within a 10-minute walk of Hospital Besar Tawau, Tawau Tanjung Market, and Tawau Fish Market. St. Patrick's Anglican Church and Sabindo Plaza are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Emas Tawau Reviews

6.8

7.2

Cleanliness

5.6

Location

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 23 reviews
Rating 8 - Good. 8 out of 23 reviews
Rating 6 - Okay. 10 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness

この街ではこのホテルと決めています。

いくつもの問題はあったものの、それなりの対応はしてもらいましたので良しとしました。静かで部屋は広々、この街ではこのホテルが一番です。
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Elle

Disliked: Cleanliness, property conditions & facilities, room comfort

Aged hotel with A LOT to improve

reached late evening to check in, rooms were already available. upon reaching the room, noticed the room was very musky. no decent wardrobe and the air cond was very noisy at times. the fridge cant be switched on as it was moved from its original location thus the plug was too far away. the wifi was also out of service. second day, had to ask the front desk to ask the staff to move the fridge, fix the internet and check on the water supply as there was water disruption on the second day! breakfast was very limited and the restaurant didnt refill the unavailable dishes. noticed they were signages with different directions for the Kiblat in the room and both directions were wrong. the bedding was not very comfortable and didnt manage to sleep properly at night. very poor soundproof and could hear some teens laughing and smoking along the corridor. the front desk counter staff were not very friendly, not very courteous and they hardly smile. the only staff worth the praise was Awal who works at the restaurant: very courteous and friendly.
Stayed 3 nights in Apr 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My 1st stay at Emas Hotel Tawau

Confortable. The bed matches my sleeping conditions.
Verified review

4/10 Poor

dg su

Disliked: Property conditions & facilities, room comfort

Quite and near to bus terminal

Only the toilet need to improve. A bit difficult for muslim like us to take wudhu for prayer as no pipe in the bathroom only shower
Verified review

6/10 Okay

MICHAEL

Liked: Cleanliness, staff & service, room comfort

Good for Business Trip

Room was quite okay, cofy and enlighting. But Breakfast has limited choices and no convenience stores around the hotel. The room is big and spacious. Iron board needs to be changed as the cover is torned. A lot of information has being provided in the room for review purposes. TV Programme are limited to few channels only, eventhough ASTRO guide has been provided, but didn't serve any purpose. Controling water temperature was a bit hard. Requested airport transfer but unable due to festive season.
Verified review

6/10 Okay

Nurul

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Just anice hotel and did not have any problem when staying there
Verified review

8/10 Good

Rose

Liked: Cleanliness, room comfort

Nice hotel for honeymoon.

Everything is consider good for the hotel. Just when coming to breakfast ...its a bit late for food serving. 10% of the food haven't yet come out and some of us already complete their breakfast.
Verified review

4/10 Poor

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chinesische Führung hinterläßt seine Spuren!

Die Angaben in der mobilen App Version sind in wesentlichen Punkten falsch. Wir suchten ein Hotel in der Nähe des Flughafens Tawau. In der Entfernungs-Beschreibung war von 2,5 km Entfernung zum Flughafen die Rede. Die Verlinkung in der App führte uns tatsächlich ca. 3 km vom Flughafen entfernt in eine Sackgasse. Tatsächlich befand sich das Hotel Mitten in Tawau ca. 25 km vom Flughafen entfernt. Mehrkosten von 80 MYR fürs Taxi sind einzuplanen. Rezeption fand unsere Buchung von Hotels.com nicht, weil angeblich der Manager tagelang seine E-Mails nicht las. Check in dauerte dadurch 1 Stunde. Die Teppiche auf den Hotelfluren waren versifft, gehören schon lange entweder gründlich gereinigt oder ersetzt. Das Zimmer entsprach den Angaben und den Vorbewertern mit Ausnahme der angepriesenen TV-Sat-Programme (nur zwei Örtliche Sender - einer in chinesischer der andere in malaysischer Sprache - in schlechter Qualität empfangbar). Die Klimaanlage funktionierte nur sehr mäßig. Das Frühstück-Buffet war landestypisch reichhaltig präsentiert. Unbedingt den in der Gegend um Tawau angebauten Kakao probieren!
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐丰富 离车站近 设施齐备干净
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
这家是我去沙巴性价比最高的一家 还含早 酒店设施都非常不错
Verified review

6/10 Okay

A10G

Liked: Staff & service

Tawau hotel

Hotel is decent for this town as there is not too many high end places to stay if the resorts in Sipadan are full. Emas hotel has a transport service to Tawau Hillls Park Where the rainforest is still pristine with lots of native wildlife. Hotel is pretty well managed as it is owned by a local cocoa company.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

干净

基本上还好
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nothing more than OK

Luckily we were only staying here one night. We had a cockroach greeting us at the door to the bathroom. There was alot of dust on the floor next to the bed. However, the staff was very nice and helpful. The restaurant was not great, at least not for us, maybe it depends on what you order. The breakfast was good.
Verified review

6/10 Okay

Verified traveler

Fuer eine Uebernachtung ist es ok

zentral gelegen aber ziemlich altes Hotel, das eine Renovierung dringend noetig hat. Das Restaurant ist gut und guenstig,
Verified review

8/10 Good

zhao-fm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

地点稍偏一点

干净整洁，服务不错
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service

处于市区边缘

这家酒店服务非常好，只是位置不和我胃口，因为是第二天去诗巴丹，所以到店时已经是晚上10点多，想在周边吃点东西但是周边只有一家KFC，其他都是商店也都关门了，没有吃东西的地方
Verified review

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Not so nice area but only a 10-15 minute walk to the city so it felt quite ok!
Verified review

6/10 Okay

Jari

Disliked: Cleanliness, property conditions & facilities, room comfort

Vanha hotelli

Parhaat päivänsä nähnyt hotelli, hinta laatu suhde tyydyttävä. Suttuinen yleisvaikutelma. Aika keskeinen sijainti, mutta ensi kerralla valitsisin toisen hotellin. Tosin ensi kerralla yöpyisin Sempornassa (Air Asian kentältä 30km Tawauhun ja 80km Sempornaan, joten yöpymällä Tawaussa taksimatka kasvaa 60km).
Verified review

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Emas is definately an older hotel, however our room was spotless and comfy. The staff were the most helpful we had encountered on our trip and although it is about a10min walk from most other hotels, we felt safe walking the streets and there were a fair few eating locations near-by.
Verified review

6/10 Okay

CHEE

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Verified traveler

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Verified review

6/10 Okay

TinRasDK

Liked: Cleanliness
Disliked: Staff & service