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Aparthotel

Pacific Palms Resort

3.5 star property

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Photo gallery for Pacific Palms Resort

Garden view - Pacific Palms Resort (Tauranga)
Iron/ironing board, cribs/infant beds, free WiFi, bed sheets - Pacific Palms Resort (Tauranga)
Outdoor pool, open 8 AM to 9 PM, pool umbrellas, sun loungers - Pacific Palms Resort (Tauranga)
Reception - Pacific Palms Resort (Tauranga)
Iron/ironing board, cribs/infant beds, free WiFi, bed sheets - Pacific Palms Resort (Tauranga)
Pacific Palms Resort on Papamoa Beach offers a quiet escape with outdoor swimming, adult and children's pools. Sun loungers, umbrellas, a spa tub, and a garden provide relaxation spots. Free WiFi keeps everyone connected.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for One Bedroom Apartment

One Bedroom Apartment | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

One Bedroom Apartment

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area | 43-inch flat-screen TV with satellite channels

Two Bedroom Apartment

  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Apartment with Sofa Bed

43-inch flat-screen TV with satellite channels

Two Bedroom Apartment with Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Apartment

Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Three Bedroom Apartment

  • 100 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Apartment with Sofa Bed

43-inch flat-screen TV with satellite channels

Three Bedroom Apartment with Sofa Bed

  • 100 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Villa

Three Bedroom Villa | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Three Bedroom Villa

  • Garden view
  • 110 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 3 Twin Beds

View all photos for Two Bedroom Deluxe Apartment

Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Two Bedroom Deluxe Apartment

  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Papamoa Beach, a neighborhood in Tauranga, Pacific Palms Resort is in a shopping district and near the beach. Mount Maunganui Golf Club and Mount Hot Pools are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Maunganui and Papamoa Beach. Traveling with kids? Consider Baycourt Community & Arts Centre, or check out an event or a game at Mercury Baypark. Swimming offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Tauranga travel guide
View more Aparthotels in Tauranga
Map
21 Gravatt Road, Tauranga, Bay of Plenty, 3118

What's nearby

  • Papamoa Beach
    Papamoa Beach
    11 min walk - 0.6 miles
  • Mount Maunganui beach panorama
    Mount Maunganui
    14 min drive - 9.3 miles
  • Wairakei Reserve
    2 min drive - 1.1 miles
  • Gordon Spratt Reserve
    2 min drive - 1.4 miles
  • Mercury Baypark
    6 min drive - 4.2 miles

Getting around

  • Tauranga (TRG)
    17 min drive

Restaurants

  • The Goodhome Gastropub
    5 min drive
  • KFC
    6 min walk
  • Special Mention
    7 min drive
  • Pearl Kichen
    5 min drive
  • Papamoa Beach Tavern
    5 min walk

About this property

Pacific Palms Resort

Along with an outdoor pool, this aparthotel has a hot tub and an outdoor tennis court. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, laundry facilities, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a washer/dryer and an electric kettle. Weekly housekeeping is available.
Pacific Palms Resort offers 28 accommodations with washers/dryers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided weekly.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Fenced pool
  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking options include a garage and a carport

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Crib: NZD 10 per night
  • High chair

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 30 per night

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • CD player

Outdoor areas

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Free local calls
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • Near the airport
  • Near the ocean

Things to do

  • Children's pool
  • Outdoor tennis court
  • Hiking/biking trails nearby
  • Swimming nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system

General

  • 2 floors
  • 28 units
  • 6 buildings
  • Built in 2000
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30 per night
Cribs (infant beds) are available for NZD 10 per night

Property payment types

Important information

Optional extras

  • Late check-in fee for check-in between 9:00 PM and 8:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10 per night
  • Rollaway bed fee: NZD 30 per night
  • High chair fee: NZD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8 AM to 9 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Pacific Palms Resort Tauranga
Pacific Palms Tauranga
Pacific Palms Resort Papamoa Beach
Pacific Palms Papamoa Beach
Pacific Palms Resort Tauranga
Pacific Palms Resort Aparthotel
Pacific Palms Resort Aparthotel Tauranga

Frequently asked questions

Does Pacific Palms Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM–9 PM.

Is Pacific Palms Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pacific Palms Resort?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available from 9:00 PM–8:00 AM for a fee.

What time is check-out at Pacific Palms Resort?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Pacific Palms Resort located?

This family-friendly Tauranga aparthotel is located near the airport, within 2 mi (3 km) of Papamoa Beach, Wairakei Reserve, and Gordon Spratt Reserve. Simpson Reserve and Taylor Reserve are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pacific Palms Resort Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 75 out of 115 reviews
Rating 8 - Good. 33 out of 115 reviews
Rating 6 - Okay. 4 out of 115 reviews
Rating 4 - Poor. 2 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

Reviews

Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel, spacious rooms, great pool area, quiet and great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Christine Erica

Liked: Cleanliness, check-in, communication, listing accuracy
Room was nice and clean and very presentable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was good and exactly as stated. We used the pool and the hot tub. Cooked our dinner on the bbq and took it back to the apartment to eat it on the balcony (we were on the second floor overlooking the recreation area). Shopping was an easy walk. The one night stay was very easy and relaxing.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, amenities, communication
Spacious unit, lots of amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Great value for a ideal location
Stayed 2 nights in May 2024
Verified

10/10 Excellent

SIMON

Property was really good enjoyed the pool, spa and the location was great being across the road from shops.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, room comfort, communication

Great Family Getaway

Nice Manager, Clean and Roomy. Apartment looking a bit tired. Beautiful Pool, Spa, bbq area with Tennis courts was great for family, handy to shops and food outlets.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
A very nice place to stay. The 2 bedroom apartment was very spacious, and satisfied all our requirements. So close to all the local shops so very easy to get supplies. Unfortunately no time to try the pool or spa, but would have liked to. Would happily stay again
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Garry

Liked: Cleanliness, amenities, communication
Fantastic, comfortable, and a very pleasant host. Thank-you.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

sue

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was nice. Good enough for us to take our daughters away for a night . Andy was very nice in reception and very helpful. Close to the mount and beach
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, room comfort, communication

Lovely place, lovely people. Highly recommend

The property is in a good condition, slightly dated but beautiful and comfy. The room we stayed in was well laid out, and very nice for a family visit. Overall a fantastic place to stay but absolute cherry on top was the service. The management are so kind, and thoughtful. I left them a pack of lollies to say thanks because after a previous bad experience somewhere else they really made up for it.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Annette

Liked: Cleanliness, room comfort, communication
The staff was very cheery , happy and accomadating.Big thumbs up. Unit was beautiful and clean only thing was the dish washer had a really bad smell. However the bed in the main room was so uncomfortable as it was hard an lumpy and i woke with asore back and neck, so we had to sleep in the other bedroom which was much better. Other than those things i would definitely recommend this to stay and would absolutely return.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities, communication
Large but slightly dated home was clean and comfortable. For the price, I was not impressed with the peeling ceiling in the bathroom or that some of the dishes were not completely clean, but the rest of the home was nice with a lovely patio and was across from the pool. The grounds had beautiful landscaping and the pool was nice. Close to restaurants and shopping with pak n save close for dining in options.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very convenient location, enjoyed the stay, apartment was very clean, I was there with a group of people renting out all different rooms, seemed my one wasnt as 'upto date' as the others older tv, no air con etc, but wasn't a problem, very friendly staff! 10/10
Stayed 2 nights in May 2024
Verified

6/10 Okay

Andy

Liked: Cleanliness
It is a very nice property overall. The apartment i stayed in was nice, clean and tidy. Starting to look dated much like other rooms ive stayed in here. The bathroom paint on the ceiling needs serious attention. Flaked and not a good look. The wallpaper as well ripped in small places. If this place allows the standards to slip any further, they may wish to think about lowering the cost of accommodation.
Stayed 1 night in May 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay. Great staff, great atmosphere, 5 stars
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, check-in, communication, listing accuracy
Awesome
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

P

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, relaxing and close to everything.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jacinda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loveky property with a true resort feeling & amenities. Very friendly & helpful staff. Its location is fantastic.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Katie-Jean

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a relaxing stay and will stay again.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Ines

Liked: Cleanliness, property conditions & facilities, communication
Great place. Great hospitality.
Stayed 1 night in May 2023
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was well suited for a stay in Papamoa.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
We found Pacific Palms very lovely,fantastic host ,very central to everything,very clean and comfortable. Will definitely stay again.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Norm

Liked: Cleanliness, property conditions & facilities, communication
Close to the beach
Stayed 3 nights in Nov 2024