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CitySide Hotel Tauranga

Property class: 3

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Photo gallery for CitySide Hotel Tauranga

A modern hotel room with a large bed, a desk, a chair, and a view of greenery through the window. - CitySide Hotel Tauranga (Tauranga)
A modern lobby with a sofa, a table, and a cityscape painting. - CitySide Hotel Tauranga (Tauranga)
A reception area with a large wall mural of a waterfront, a reception desk, and a modern interior design. - CitySide Hotel Tauranga (Tauranga)
A modern hotel room with a dining area featuring a round table and four chairs, a sofa, a small side table with a vase, and a large window with curtains. - CitySide Hotel Tauranga (Tauranga)
A modern hotel room with a large bed, two armchairs, a small table, and a view of the outdoors. - CitySide Hotel Tauranga (Tauranga)
Located close to Tauranga Domain and Blake Park, CitySide Hotel Tauranga provides laundry facilities. Stay connected with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive City Suite (King Studio)

A modern hotel room with a large bed, a desk, a round coffee table, and a sofa.

Executive City Suite (King Studio)

9.8 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for CitySide Accessible Room

A modern hotel room with a large bed, built-in wardrobe, and a small kitchenette.

CitySide Accessible Room

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free wired internet

View all photos for Family & Accessible Room

A modern hotel room with a large bed, a desk, a chair, and a view of greenery through the window.

Family & Accessible Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds
  • Free wired internet

View all photos for Harbour View Room

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a view of the cityscape.

Harbour View Room

9.6 out of 10
Exceptional
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for City View Room

A hotel room with a bed, a desk, a coffee machine, a TV, and a window with curtains.

City View Room

9.0 out of 10
Wonderful
(10 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

About the neighborhood

Located in Tauranga, CitySide Hotel Tauranga is in the city center. While the natural beauty of Tauranga Domain and Blake Park can be enjoyed by anyone, those looking for an activity can check out Mount Hot Pools. Looking to enjoy an event or a game while in town? See what's going on at Mercury Baypark. Spend some time exploring the area's activities, including hot springs. Visit our Tauranga travel guide
Map
16 First Ave, Tauranga, Bay of Plenty, 3110

What's nearby

  • Tauranga Art Gallery
    8 min walk - 0.5 miles
  • Memorial Park
    13 min walk - 0.7 miles
  • Tauranga Domain
    15 min walk - 0.8 miles
  • The Elms Mission House
    19 min walk - 1.1 miles
  • Tenpin Tauranga
    3 min drive - 1.4 miles

Getting around

  • Tauranga (TRG)
    13 min drive

Restaurants

  • Talk Of India
    9 min walk
  • The Barrel Room
    9 min walk
  • Burger King
    12 min walk
  • Excelso Coffee
    9 min walk
  • Cafe Versailles
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 16 per person

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Null
  • Roll-in shower (43 inches wide)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 2 floors
  • Renovated entire property - April 2023
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 6:00 PM) and Saturday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 8:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 16 per person
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is CitySide Hotel Tauranga pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at CitySide Hotel Tauranga?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at CitySide Hotel Tauranga?

Check-out is at 10:00 AM. Late check-out is available for a fee.

Where is CitySide Hotel Tauranga located?

Located in the heart of Tauranga, this hotel is 0.8 mi (1.3 km) from Tauranga Domain and within 6 mi (10 km) of Blake Park and Pilot Bay Beach. Mount Hot Pools and Maunganui Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

CitySide Hotel Tauranga Reviews

9.6

Exceptional

10

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 205 out of 263 reviews
Rating 8 - Good. 45 out of 263 reviews
Rating 6 - Okay. 10 out of 263 reviews
Rating 4 - Poor. 1 out of 263 reviews
Rating 2 - Terrible. 2 out of 263 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely and quiet, beautiful spotless rooms, great location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for an over night stay… close to the city centre…. Late check in was easy to have and will be staying there again for future
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean room and comfortable bed in a great location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, place and staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, nice an quiet, very kind and helpful staff, good value for money. loved the EV charger
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely check-in staff , so clean and tidy , comfy bed , large room , only downside , the bathroom was so so tiny , but was exceptionally clean , would certainly recommend this place !
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and nice staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to city and harbour side, easy parking, facilities in very good condition and clean, staff service good and helpful. Set breakfast good enough. Parking lot also available EV charger, but $20/per day, free of charges will then be prefect:)
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless, comfortable and quiet. Highly recommended
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very convenient location. Nice, clean and modern.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with full length mirror and pod coffee machine. Upmarket lighting which created a great ambiance. Only criticism was duvet was very hot, wardrobe did not have an alternative blanket or extra pillows. Comfy bed.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and great place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner loved staying. Nice and quiet , rooms clean and modern, staff were friendly and helpful. Would stay again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay – highly recommend! We had an exceptional stay at this motel and couldn’t fault it. The location was incredibly convenient, with shops, restaurants and the movies all close by. The room was extremely clean, comfortable and wonderfully quiet. The host was lovely, friendly and welcoming, and it was clear that a lot of thought had gone into all the little details to make the stay as enjoyable as possible. There was also plenty of parking with a JetSki in tow, which was a bonus. Everything exceeded our expectations. We wouldn’t hesitate to stay here again and would highly recommend it to anyone looking for a clean, quiet and well-located place to stay!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice modern fit out in rooms, fantastic showers
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little gem in Tauranga. The room was a great size. Everything was clean, neat and tidy. The breakfast was lovely. And staff were pleasant. Would be sure to stay here again when in Tauranga. Highly recommended.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, had everything we needed for one nights stay. Good parking.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, modern clean rooms, super comfortable bed. Easy secure parking we will defiantly stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location with modern facilities.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff very friendly!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Clean modern and good location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, near the water. Clean, comfortable, and simple, which I appreciate in an overnight stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Really clean and fresh/refurbished , great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great exactly what was on your website for the room
Stayed 2 nights in Apr 2026