Taupo i-SITE Visitor Information Centre - 4 min drive - 1.8 miles
Spa Thermal Park - 4 min drive - 2.1 miles
Taupo Marina and Boat Ramp - 5 min drive - 2.0 miles
Huka Falls - 10 min drive - 5.2 miles
Getting around
Taupo (TUO) - 6 min drive
Restaurants
McDonald's - 4 min drive
Two Mile Bay Sailing Club - 15 min walk
Malabar Beyond India - 3 min drive
Mole & Chicken Restaurant, Cafe & Bar - 16 min walk
The Fish Box - 2 min drive
About this property
Phoenix Resort
Motel near Taupo Hot Springs
Located close to Huka Falls and Craters of the Moon, Phoenix Resort provides mini golf, a garden, and a playground. In addition to laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self parking
Barbecue grills
Room features
All guestrooms are individually furnished, and offer comforts such as separate dining areas, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
Heating and fans
Free tea bags/instant coffee and electric kettles
Bathrooms with showers and hair dryers
Flat-screen TVs with satellite channels and DVD players
Wardrobes/closets, separate dining areas, and full-sized refrigerators/freezers
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Free self parking on site
Things to do
Mini golf
Playground
Family friendly
DVD player
In-room full-sized refrigerator/freezer
In-room microwave
Laundry facilities
Mini golf
Playground
Separate in-room dining area
Conveniences
Laundry facilities
Limited-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Barbecue grill
Garden
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Built in 1980
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
DVD player
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Full-sized refrigerator/freezer
Microwave
Separate dining area
Stovetop
Tea bags/instant coffee
Toaster
More
Fan
Heating
Individual decor
Individual furnishings
Iron/ironing board
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 7:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
We should mention
This property does not have elevators
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Phoenix Resort Taupo
Phoenix Taupo
Phoenix Resort Motel
Phoenix Resort Taupo
Phoenix Resort Motel Taupo
Frequently asked questions
Is Phoenix Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Phoenix Resort?
Self parking is free at this property.
What time is check-in at Phoenix Resort?
Check-in start time: 2:00 PM; Check-in end time: 5:30 PM. Late check-in is available during limited hours.
What time is check-out at Phoenix Resort?
Check-out is at 10 AM.
Where is Phoenix Resort located?
Located in Waipahihi, this motel is within 1 mi (2 km) of Taupo Hot Springs and Lake Taupo. Huka Falls and Craters of the Moon are also within 6 mi (10 km).
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Phoenix Resort Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 146 out of 259 reviews
10 - Excellent
146
Rating 8 - Good. 83 out of 259 reviews
8 - Good
83
Rating 6 - Okay. 23 out of 259 reviews
6 - Okay
23
Rating 4 - Poor. 7 out of 259 reviews
4 - Poor
7
Rating 2 - Terrible. 0 out of 259 reviews
2 - Terrible
0
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10
Clean and very informative & welcoming staff.
Private spa in room excellent
Laureen
Stayed 1 night in May 2025
8/10
Well appointed rooms, friendly owner.
Janene
Stayed 2 nights in Feb 2025
10/10
A picturesque hotel with every amenity that you could want!
Cindy
Stayed 2 nights in Mar 2025
10/10
A very warm welcome and the introduction to the unit along with thermal pool instructions was greatly appreciated. Would highly recommend
Peter
Stayed 1 night in May 2025
10/10
Such friendly staff! Beautiful property!
Melissa
Stayed 2 nights in Mar 2025
10/10
Easy check in really friendly guy who took the time to show us everything in the area on the map what to see and do
Mr T J
Stayed 1 night in Dec 2024
8/10
Really enjoyed our stay
pat
Stayed 1 night in Jul 2024
8/10
Awsome four day stay will definitely be back.
brynn
Stayed 4 nights in Apr 2024
10/10
Great stay
Ruth
Stayed 2 nights in Feb 2023
8/10
The spa bath was really nice and relaxing
Irene
Stayed 2 nights in Jul 2024
10/10
Nice room quiet area comfortable bed an amazing shower
soraya
Stayed 1 night in Apr 2024
8/10
Lovely grounds, friendly staff, onsite parking
Paul
Stayed 1 night in Feb 2023
10/10
The geothermal spa pool was lovely. Room was clean and bed was comfortable.
Alexandria
Stayed 1 night in Feb 2024
10/10
Staffs are very friendly, the room is very clean😊👍
Michael
Stayed 1 night in Oct 2022
10/10
Nice one
Sultan
Stayed 2 nights in Sep 2024
8/10
Was nice accommodation. Enjoyed our soak in the private thermal hot pool
Rebecca
Stayed 1 night in Jan 2023
10/10
Everything was excellent.
Gagandeep
Stayed 1 night in Jul 2023
8/10
Clean, friendly and had everything that we needed for our stay. Beautiful roses and a great view of the lake.
Gabriella
10/10
Love the private mineral pools, the reason why we choose to stay here when in Taupo… so relaxing. The staff are also friendly and helpful. Also love the garden, very cute.
Hope
Stayed 2 nights in Sep 2023
10/10
Beautiful property. Off street parking but a bit tricky to park as quite narrow.
Lovely owner, spa nice and hot.
Mike
Stayed 1 night in Aug 2023
10/10
The staff were super friendly, room was cosy, had everything we needed and the bed very comfortable. The thermal spa was our highlight.. so nice to relax in. Perfect for out weekend getaway. Definitely looking at staying again.
Hope
10/10
It was very clean property. Check in/out was smooth. Loved the hot tub
Broc
6/10
Lovely gardens, quaint accommodation, could use a spruce up,nice views of Lake Taupo quite noisy as on busy road a bit expensive for what it was
Debra
Stayed 1 night in Mar 2024
10/10
The location was ideal since we had our bicycles. Really nice and close to the lake front trail and nice easy parking in the back. The Hot Mineral bath was nice after a days ride.
Ken
Stayed 1 night in Nov 2023
10/10
The property had very nice gardens and was just a short drive to downtown. The host was very attentive and very thorough, in showing us all the amenities.
Very easy Check-In & Check-out.
I would recommend the Phoenix Resort.