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Swiss-Belhotel Tarakan

3.5 star property
Travelers find a peaceful outdoor pool in the city center, perfect for sunbathing or booking a rejuvenating spa treatment with efficient check-in.

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Photo gallery for Swiss-Belhotel Tarakan

Lobby lounge - Swiss-Belhotel Tarakan (Tarakan)
Presidential Room, Non Smoking, City View | Living area | 21-inch LED TV with satellite channels, TV - Swiss-Belhotel Tarakan (Tarakan)
Outdoor pool, sun loungers - Swiss-Belhotel Tarakan (Tarakan)
Exterior - Swiss-Belhotel Tarakan (Tarakan)
Breakfast, lunch and dinner served - Swiss-Belhotel Tarakan (Tarakan)
Swiss-Belhotel Tarakan offers a quiet escape with an outdoor pool and comfy sun loungers. Enjoy a massage at Harumi Massage spa, breakfast at The Swiss Cafe, and high-speed WiFi. Multilingual staff are ready to help. Centrally located.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room, Non Smoking, City View

Presidential Room, Non Smoking, City View | Premium bedding, down comforters, minibar, in-room safe

Presidential Room, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double

Superior Double | City view

Superior Double

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Tarakan, Swiss-Belhotel Tarakan is in the city center and near the airport. Grand Tarakan Mall and Gusher Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mangrove Forest. Visit our Tarakan travel guide
Map
Jalan Mulawarman 15, Tarakan, East Kalimantan, 77111

What's nearby

  • 0_30ff6479-4170-4e1c-9e9e-b84051e56824_raw
    Mangrove Forest
    3 min drive - 1.4 miles
  • Grand Tarakan Mall
    2 min walk - 0.1 miles
  • Gusher Plaza
    8 min walk - 0.5 miles
  • Bekantan Conservation Area Mangrove Park
    1 min drive - 0.7 miles
  • Stadium Datu Adil
    7 min drive - 2.0 miles

Getting around

  • Tarakan (TRK-Juwata)
    10 min drive

Restaurants

  • Ikan bakar TURI tarakan
    5 min walk
  • Rumah Makan "Senang
    4 min walk
  • Nasi pecel karang balik
    6 min walk
  • Bubur Cirebon Tarakan
    2 min walk
  • Rumah Makan Madu Jaya
    5 min walk

About this property

Swiss-Belhotel Tarakan

Hotel in the city center
Free airport pick-up, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Swiss-Belhotel Tarakan. Indulge in a facial, a body treatment, and a massage at the onsite spa. The on-site restaurant, The Swiss Cafe, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a ferry terminal shuttle, and express check-out
  • Express check-in, a banquet hall, and wedding services
Room features
All 81 rooms offer comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 21-inch LED TVs with satellite channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

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Interior
Hotel D' CaLia Tarakan
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  • Free WiFi
  • Air conditioning
  • Laundry
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 6:00 AM to 9:00 AM on request
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 75,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Swiss Cafe

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 584000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 75000 for children
  • Rollaway bed fee: IDR 584000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Hotel Tarakan
Swiss-Belhotel Tarakan
Swiss-Belhotel Tarakan Hotel

Frequently asked questions

Does Swiss-Belhotel Tarakan have a pool?

Yes, this property has an outdoor pool.

Is Swiss-Belhotel Tarakan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Swiss-Belhotel Tarakan?

Check-in start time: 2 PM; Check-in end time: 6:00 PM.

What time is check-out at Swiss-Belhotel Tarakan?

Check-out is at noon.

Does Swiss-Belhotel Tarakan provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs 6:00 AM–9:00 AM on request.

Where is Swiss-Belhotel Tarakan located?

Located in the heart of Tarakan, this spa hotel is within a 15-minute walk of Grand Tarakan Mall and Gusher Plaza. Mangrove Forest and Stadium Datu Adil are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Swiss-Belhotel Tarakan Reviews

7.0

Good

7.4

Cleanliness

7.2

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 36 reviews
Rating 8 - Good. 12 out of 36 reviews
Rating 6 - Okay. 16 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

Reviews

Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exceptional, a little dated however blending to its surrounds and with a beautiful pool it was the place to be and cool off. The room was large and had everything we could possibly image. Service was excellent.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Christopher

Liked: Staff & service
The water heater was not good, a warm to cold shower was available, but a hot shower was not. Also, we got one small towel, and were asked about were the second towel was. That was new to us. The staff was excellent and attentive. The breakfast buffet was okay, and you can ask for eggs to be prepared as you like. The noise was not the fault of the hotel, it is on the main road and has old windows.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort
The hotel was fine for the area and OK for my one night BUT they shuttle to the airport started way too late, that to me was unheard of and if you wanted it earlier you had to pay a high price.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Vincent

Liked: Cleanliness, staff & service, room comfort

Nice hotel

The stay at the hotel was great, and the staffs were friendly and helpfull. The only downside was, booked 3 non smoking rooms (twin beds) months in advance, but was told only 1 twin rooms was available at check in. finally managed to get a twin room at the smoking level, which was less then ideal..
Stayed 1 night in Aug 2018
Verified

6/10 Okay

mag

bon emplacement

Proche aéroport commerces restaurants État propre
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First trip to Tarakan

Clean and comfortable rooms.
Stayed 1 night in Jun 2018
Verified

4/10 Poor

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed

We had been looking forward to our stay and upon arrival wanting a cold beer and glass of wine only to be told no alcohol due to Ramadan. We are teachers in Malaysia and teach mostly Muslim pupils so aware of Ramadan. We purposely booked a European brand hotel to enjoy the services and on the website it shows a bar menu as well as spa services. So firstly to find outno alcohol and then that there would be no spa services either was disappointing as nothing stated this on the website or in emails.
Stayed 1 night in May 2018
Verified

4/10 Poor

Hajime

Disliked: Cleanliness, property conditions & facilities, room comfort

お勧めしません！

ホテルの設備等が古くメンテナンスが行き届いていなかった。 ベットもマットレスが古く、スプリングが既にまともに動いておらず凹凸があり非常に不快な寝心地であった。部屋も暗い雰囲気で、3泊が限度であった。 値段的には、ジャカルタの4スター並みの値段であった。 次回出張時は、別のホテルに泊まる予定。
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location & infrastructure. Nice hotel rooms. Friendly staff, but unfortunatly little english spoken. Restaurant can be very loud if they have a singer/band.
Stayed 1 night in Jul 2017
Verified

8/10 Good

Verified traveler

Liked: Staff & service

Business Hotel with affordable price

the hotel location is good but it is a bit difficult to get local food
Verified

10/10 Excellent

PURWADI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kepastian check in hotel

Pemesanan hotel melalui online memberikan kepastian akan keberhasilan check in sesuai dengan keinginan kita.
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service

Overpriced

Understafffed, but friendly.
Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort

Great Hotel in Tarakan

The hotel provides the best breakfast among others in Tarakan. But, the room rates are a bit over priced for Tarakan area. The reception / front office is short of people working. (Only one person.) Got to wait for a while for your turn to check in or any inquiry about the room's complaint.
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Nice Hotel

Swiss-Belhotel Tarakan was a nice hotel, worth the price, clean and nice room compare with other hotel with same price, this hotel really offer 3-star services.
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

위치가 좋습니다

타라칸 중심가 위치에 있어 이용이 편리하니 타라칸에있는 모든 호텔은 시설이 낙후 되어져 있음을 가만하면 스위스엔 호텔이 가장 좋음
Verified

2/10 Terrible

장실장

Disliked: Staff & service, property conditions & facilities, room comfort

공항과 가깝다는 점만 좋은것 같음.

4박 숙박하는 동안 3일간 인터넷이 안되어서 힘들었습니다.
Verified

6/10 Okay

World Traveller

Disliked: Staff & service

Faded Glory

Overpriced and underserved -- This may have once been a nice hotel, but these days it is merely coasting along on the fact that it is the only hotel of its' class in Tarakan. During my stay the WiFi did not work anywhere in the hotel except the lobby and the staff repeatedly made up different stories about the reason why or when it would be fixed. Carpets worn and stained, walls scuffed, tiles chipped, bathrooms mildewy, drapes faded and the entire hotel smelled of stale cigarette smoke. To add insult to injury, they charged an outrageous rate for a 1km ride to the ferry terminal -- more than 5x what a taxi would have cost. I would highly recommend saving your money and getting a budget hotel when you are staying in the area for less than a quarter of the price.
Verified

6/10 Okay

mr. hansamu

Disliked: Cleanliness, property conditions & facilities

Hotel terbaik, namun tak

Hotel terbaik di Tarakan.. Lokasi strategis dan makanannya enak... Kebersihan kamar sebaiknya lebih diperhatikan... Hal detil mengenai ketersediaan tissue toilet dan tissue meja agar lebih diperhatikan.
Verified

8/10 Good

martini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

location,location,location

Very nice sorrounding view hotel and will recommend to my colleagues in every travel to tarakan. Location of hotel is one of the most important to value and this hotel located at best place in tarakan. I will frequently visiting some places in kalimantan and tarakan will be one of my destination. Swissbell hotel has hospitality that needed for traveller who faraway for office or home. Completeness and facilities also hospitality of staffs made me comfortable.
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Finest otel in town

Swiss bel hotel located in very strategic area in tarakan, near central city and nice beach. This hotel provides everything that i need in business trips. Hospitality of swiss bel hotel never been questioned, i love to stay there
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

This hotel was a dream come true! Not only were the staff exceedingly helpful and friendly, but they seemed genuinely happy to see you each time you pass through the lobby. The rooms were fantastic, the elevator was fast, everything was immaculately clean and desirible. The breakfast banquet was more than sufficient. A hotel that i was sad to leave, definitely.
Verified

6/10 Okay

Verified traveler

Liked: Room comfort

For Tarakan it's Pretty Good

Although this is a business hotel we stayed here after spending 1 week in Borneo without a hot shower. Let me just say- at that point this place was luxurious. The restaurant is good and the buffet breakfast is very nice. The neighborhood is pretty standard for Indonesia but the staff could be more helpful. Most of the staff behind the front desk would evade our questions. It could possibly have been the language barrier or just not knowing the answer but they would just walk away and not return. It was . . . weird. If you are in Tarakan, this is a nice respite.
Verified

8/10 Good

KWAN YEUN

Stayed 1 night in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025