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Hotel Tapachula

Property class: 3.5

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Photo gallery for Hotel Tapachula

A swimming pool with a tiled floor and a rocky wall backdrop. - Hotel Tapachula (Tapachula)
A multi-level atrium with a glass ceiling, multiple floors, and balconies with hanging plants. - Hotel Tapachula (Tapachula)
A hotel room with two beds, a desk, a chair, and a door. - Hotel Tapachula (Tapachula)
A bathroom with a marble sink, a mirror, toiletries, and a floral arrangement. - Hotel Tapachula (Tapachula)
A gym with exercise equipment, a bench, and a rack of dumbbells. - Hotel Tapachula (Tapachula)
At Hotel Tapachula, you can look forward to shopping on site, a garden, and laundry facilities. Free WiFi in public areas and a health club are available to all guests.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Room

A hotel room with a bed, a bedside table with a phone, a small round table with a pitcher and cups, and a chair.

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

A hotel room with two beds, a painting on the wall, a small table with a lamp, and a window with curtains.

Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Tapachula, Hotel Tapachula is in the city center. Plaza Cristal Shopping Center and Centro Comercial AlaÏa Tapachula are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Miguel Hidalgo Central Park and Volcán Tacaná Biosphere Reserve. Visit our Tapachula travel guide
Map
9a Calle Poniente #17 Col. Centro, Tapachula, CHIS, 30700

What's nearby

  • Miguel Hidalgo Central Park
    8 min walk - 0.5 miles
  • Archaeological Museum of Soconusco
    8 min walk - 0.5 miles
  • Bicentennial Park
    16 min walk - 0.9 miles
  • Plaza Cristal Shopping Center
    6 min drive - 1.6 miles
  • Centro Comercial AlaÏa Tapachula
    7 min drive - 1.8 miles

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.)
    28 min drive

Restaurants

  • Restaurante El Huacal
    10 min walk
  • Tortas La Reyna
    11 min walk
  • La Parrilla
    10 min walk
  • Cockteles El Gordo
    13 min walk
  • comida china
    12 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 250 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Tapachula have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–6:00 PM.

Is Hotel Tapachula pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Tapachula?

Check-in start time: 12:30 PM; Check-in end time: 1:30 AM. After-hours check-in is not available.

What time is check-out at Hotel Tapachula?

Check-out is at noon.

Does Hotel Tapachula provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 250 per vehicle applies.

Where is Hotel Tapachula located?

Located in the heart of Tapachula, this hotel is within a 15-minute walk of Archaeological Museum of Soconusco, Miguel Hidalgo Central Park, and Bicentennial Park. Plaza Cristal Shopping Center and Centro Comercial AlaÏa Tapachula are also within 2 mi (3 km).

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Reviews

Hotel Tapachula Reviews

6.4

7.0

Cleanliness

5.0

Location

7.2

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 10 out of 48 reviews
Rating 8 - Good. 12 out of 48 reviews
Rating 6 - Okay. 11 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 12 out of 48 reviews

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Centric and nice propety

The hotel and staff very nice, beds are excelent in my opinion and the property is very clean. The only problem with this property is that the elevator is broken. Thank god I was on the second floor, other than that the property is very nice.
Stayed 8 nights in Nov 2023
Verified review

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, amenities
I hD to walk. 4 stairs flights the elevators was broken the service is lousy since de check in
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
the property was very dirty and unsanitary. the elevator didn’t work and we needed to go up the stairs.
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Henry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not find reservation. Air conditioner not very good. No towels. Elevator not working
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Todo muy bien la alberca bastante amplia lo único que no nos gustó es que el elevador no funciona y nos tocó en el piso #4
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

NESTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante no estaba abierto. El ascensor estaba descompuesto en el momento de estar yo hospedado.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy malo, es cierto que es económico, pero no frieguen , feo , las habitaciones horribles y sucias , sin elevador , sucia la entrada , lamentable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Las instrucciones son hermosas, el trato es exelente y es muy cómodo
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Osmani A

Liked: Cleanliness
Lo unico que no está prestando servicio de restaurante y no hay información de ello, por lo demas todo excelente.
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Práctico
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El elevador no sirve y hay cucarachas en el baño y de ratos las cucarachas se suben a las almohadas cuando uno esta acostado. El hotel es centrico y seguro.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

yolanda

Liked: Cleanliness, staff & service
Son que no servía el elevador los empleados muy amables
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Marco Antonio

Hotel viejo en el centro de la ciudad, descuidado y sucio, no corresponde a 4 estrellas, solo 2
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Williams Arturo

Liked: Cleanliness
SIN COMENTARIOS
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Ricardo

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Muchas cucarachas, aunque después de que lo reporte fumigaron Espero que sea constante el servicio de fumigación Aparte de eso la atención del personal es buena
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Martin Alejandro

Disliked: Staff & service, amenities
Si no tienes nada bueno que decir, mejor no digas nada
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Jean Ernst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C’était un plaisir de rester là bas
Stayed 3 nights in Oct 2023
Verified review

2/10 Terrible

Zuleyma Xiomara

Disliked: Amenities, property conditions & facilities
A las 10 me abrieron la puerta, cuando se vencía a las 12, a las 11:30 me fueron a decir que ya por qué me cobrarían más, los elevadores no sirven y me toco 4 piso
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Noemí

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito pero tiene mucho olor a cigarro y a la piscina le falta mantenimiento y limpieza
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Alexa

Liked: Staff & service
Los empleados excelentes me ayudaron incluso con lavar mi ropa a tiempo
Stayed 1 night in Aug 2023
Verified review

8/10 Good

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Tapachula un lugar seguro, acogedor y de fácil movilización hacia los diferentes comercios
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Alma

Disliked: Staff & service, amenities, property conditions & facilities
Están fatales las instalaciones, el elevador no funciona las puertas no funcionan bien y te tratan diferente por haber reservado desde expidia
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien.
Stayed 1 night in Mar 2023