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Overview of Camelback Lodge & Aquatopia Indoor Waterpark

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  • Suite, Multiple Beds (Double Queen Suite)

    4.3/5 guest room rating

    Room amenities

    • 420 sq ft
    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Suite, Multiple Beds (Double Queen Suite Balcony)

    4.3/5 guest room rating

    Room amenities

    • 420 sq ft
    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Suite, 1 King Bed with Sofa bed (King Bunk Suite)

    3.9/5 guest room rating

    Room amenities

    • 500 sq ft
    • Sleeps 8
    • 1 King Bed and 1 Double Sofa Bed
    More details
3.9
Good
Rating 5 - Excellent. 113 out of 256 reviews
5 - Excellent 44%
Rating 4 - Good. 71 out of 256 reviews
4 - Good 28%
Rating 3 - Okay. 25 out of 256 reviews
3 - Okay 10%
Rating 2 - Poor. 19 out of 256 reviews
2 - Poor 7%
Rating 1 - Terrible. 28 out of 256 reviews
1 - Terrible 11%

4.1/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Nice indoor water park! It is a little pricey We enjoyed our stay
Stayed 1 night in Feb 2021

2/5 Poor

Traveled with family
Sad face IconDisliked: Staff & service
My kids liked the indoor water park until they were bullied to the point they didn't want to go back to aquatopia the next day. This hotel needs to replace several costumer service reps prior to our arrival I called just to confirm the details of our stay and I thought at first I maybe messed up our reservations but after 40 mins of clearly and slowly speaking to the guy you could tell he was just being a ass. Repeating my cell phone back and name back to me and he didn't have one letter or number right. The same thing happened when my dad called our last night the costumer service rep said there was noone by our names staying there and if he was so concerned to call the local police. My dad was very annoyed and couldn't believe the treatment he had gotten. Just for calling to check on his grandson after he was bullied on his birthday at aquatopia.
Stayed 2 nights in Feb 2021

1/5 Terrible

Traveled with family and small children
Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Staff & service, amenities
It’s a great place to enjoy the water park. However, the staff are terrible and not very helpful. There’s not a lot of places to eat on the resort. The one time we did eat on the resort we was told the wait time was 10-15 mins. And after receiving 40 mins has passed and we haven’t gotten seated yet. I asked them and their response was. They didn’t know we was on a wait list. After we finally sat down to eat. It took them 30 mins for our drinks to come and only 2 staff there working.
Stayed 2 nights in Feb 2021

2/5 Poor

Traveled with family
Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Staff & service
Worst customer service needs to improve a lot. Staff not well trained.
Stayed 3 nights in Feb 2021

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming to Camelback for years. This was our first time staying at Camelback lodge. We loved having the Rec Desk available to us for skiing and tubing tickets. It saved a lot of time waiting in line at the mountain. Our room was clean and spacious. We had read reviews before leaving about the COVID restrictions in the restaurants on premise. So we knew unless we had a reservation it was near impossible to get a table. We used local eateries through grub hub and door dash. The amenities are excellent.
Stayed 2 nights in Feb 2021