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Comforta Hotel Tanjung Pinang

Property class: 4

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Photo gallery for Comforta Hotel Tanjung Pinang

A hotel entrance with a glass facade, a central chandelier, and a staircase leading to the upper floor. - Comforta Hotel Tanjung Pinang (Tanjung Pinang)
A buffet line with various food stations, including rice, salads, and other dishes. - Comforta Hotel Tanjung Pinang (Tanjung Pinang)
A spacious lobby with wicker furniture, a glass coffee table, and a drum set in the background. - Comforta Hotel Tanjung Pinang (Tanjung Pinang)
A swimming pool area with multiple pools, palm trees, and a building with a brown roof. - Comforta Hotel Tanjung Pinang (Tanjung Pinang)
A hotel room with a bed, a view of a swimming pool, and a large window with curtains. - Comforta Hotel Tanjung Pinang (Tanjung Pinang)
Take advantage of a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe at Comforta Hotel Tanjung Pinang. Indulge in a massage, a body scrub, and aromatherapy at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double or Twin Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Superior Double or Twin Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a nightstand, a chair, and a wooden wardrobe.

Deluxe Double or Twin Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Bungalow Garden View

A hotel room with a wooden desk, two beds, a chair, and a large curtain.

Bungalow Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Bungalow Pool View

A hotel room with a bed, a view of a swimming pool, and a large window with curtains.

Bungalow Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Tanjung Pinang is home to Comforta Hotel Tanjung Pinang. Tanjung Pinang Ferry Terminal and Ria Bintan Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Gunung Bintan and Penyenget. Visit our Tanjung Pinang travel guide
Map
Jalan Adi Sucipto No. 10, Kepulauan Riau, Tanjung Pinang, Riau Islands, 29125

What's nearby

  • A large stone statue of a deity with a traditional roof structure in front of a stone wall.
    Chinese Temple
    57 min drive - 25.3 miles
  • Snake River Temple
    17 min drive - 6.7 miles
  • Banyan Tree Temple
    26 min drive - 8.8 miles
  • Sultan Riau Grand Mosque
    38 min drive - 8.1 miles
  • Penyenget
    57 min drive - 25.3 miles

Getting around

  • Tanjung Pinang (TNJ)
    6 min drive

Restaurants

  • Kedai Kopi Batu 10
    3 min walk
  • Maju Jaya
    6 min walk
  • Mie Gacoan
    4 min walk
  • Ramai
    6 min walk
  • Burjo katineung
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 500000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Comforta Hotel Tanjung Pinang have a pool?

Yes, this property has an outdoor pool.

Is Comforta Hotel Tanjung Pinang pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Comforta Hotel Tanjung Pinang?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Comforta Hotel Tanjung Pinang?

Check-out is at noon.

Does Comforta Hotel Tanjung Pinang provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Comforta Hotel Tanjung Pinang located?

Situated in Tanjung Pinang, this spa hotel is within 9 mi (15 km) of Snake River Temple, Tanjung Pinang Ferry Terminal, and Banyan Tree Temple. Senggarang and Gunung Bintan are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comforta Hotel Tanjung Pinang Reviews

7.8

Good

8.2

Cleanliness

7.4

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 8 out of 38 reviews
Rating 8 - Good. 19 out of 38 reviews
Rating 6 - Okay. 8 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

Reviews

Verified review

6/10 Okay

Wee Peng

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Short stay

The bungalow room is good but their deluxe room bedsheet and pillow is abit dirty. Service is good.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

SAINAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic atmosphere
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air-conditioning was faulty but glad they managed to fix it when we return after making complaints.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Aw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit 8-10th March

Room is big and bed is comfortable. Breakfast is ok except the fish is too salty and coffee too thin
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, far to beach and near KFC🙂🙂🙂.
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean and staff is helpful
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
対応は良く、清潔感等もあり、全体的に満足度は高かった。 一点だけの不満は、5時からのExpress Breakfast Serviceの記載があるものの、フロントに聞いてもサービスは使えず、朝5時からレストランが開いているという回答があったが開いていないという状態であっただけです。 周辺エリアは、散策していないので不明ですが、横にスーパーがあって便利でした。
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Norizan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent vacation in Tanjong Pinang

Simple basic hotel. Good for the price paid. Room booked for 3 guests but hotel prepared for 2 guests. Recovery by hotel was fast and efficient. Fast and efficient check in and check out. Best nasi goreng ikan bilis i gave ever eaten. Disappointed that the hotel opened up the pool to the public and hence the only opportunity i had to be at the pool, I was surrounded by families with little children and young adults. Eating stalls across the street. Also a 10,000rupiah mall. Will consider the hotel for future visits to Tg Pinang
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

M A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice

Very Nice
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Cheng Kwee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay 4th Aug 2018

The hotel facilities is good, room is clean and comfortable. For breakfast, is ok except the half-boiled eggs overcook become hard boiled.
Stayed 1 night in Aug 2018
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Close to the airport with shuttle service, but despite having sent a message through the hotel's website the day before, there was no shuttle service provided from the hotel, so I ended up paying 80,000IDR to a shabby airport taxi. Nice front appearance and a charming swimming pool. Staff are all courteous and kind. But the room was too dark for my comfort during the daytime. The most frustrating aspect of this hotel is its very poor internet connection, which keeps being lost after a short while. Practically unusable in the room. Only in the reception area it is tolerably connected for more than several minutes.
Stayed 5 nights in Jul 2018
Verified review

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Comforta Hotel

Overall, my brief stay in Comforta is simply amazing. From the warmest greetings of Front Desk in Day 1 to my actual stay experience (3 days/2 nights) was perfect. Breakfast is average but it is conveniently located in front of savers supermarket. Wow! You can get local things & just cross over back to Comforta. That's a deal breaker.
Stayed 2 nights in Jun 2018
Verified review

6/10 Okay

Lorraine

Liked: Cleanliness, staff & service, room comfort

Hotel is old but very clean... Heydays has past.

Transport in Tanjung Pinang is not convenient. A risk to take "taxi". Prices are high. Even ask for tips. Hotel near a mosque. The public loud speaker of prayers in the very very late night is disturbing our sleep.
Stayed 1 night in May 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Beautiful tropical accommodation in the city

This is a beautiful hotel with wonderful facilities. In some parts, it is beyond expectations such as the beautiful food for breakfast and the swimming pool is great. In other areas, there is a need for maintenance, such as the air-conditioning is temperamental, the fridge door does not close properly, the lock is broken in our front door. Overall great experience!
Stayed 2 nights in Apr 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Fint til prisen

Fint sted, stor pool og indendørssauna, store værelser med god seng. Bruseren var der ikke meget tryk på, på 2 ud af de 4 værelser vi havde, og den var samtidig meget lav uden mulighed for indstilling. Personalet kan meget lidt engelsk, hvilket gav lidt udfordringer. Man må ryge indenfor på fællesområderne samt i restauranten, hvilket er et stort minus. Dog er der et røgfrit område bag glas i restauranten, hvor man kan sidde uden røglugt. Morgenmadsbuffet var fin. Alt i alt et fint sted. Gratis wifi der fungerede fint, dog bliver man logget af hele tiden, hvis man sætter telefon på standby, så man skal logge ind flere gange dagligt. Gratis transport til færgeterminal.
Verified review

6/10 Okay

MAHESHKUMAR

Liked: Cleanliness, room comfort
Amazing stay, amazing food at the hotel! Location not good! Difficulty to find a doctor!
Verified review

8/10 Good

Mani

Liked: Cleanliness, staff & service, room comfort

Peaceful

This hotel very nice & hotel staff friendly type. 24hours room service
Stayed 1 night in Feb 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resort style

Isn’t a new hotel but the condition is consider good in Pinang. Resort style rooms and a nice pool.
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Zarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay!

Awesome ambience, clean room and pool. Comfy bed and pillows and great staff :)
Stayed 3 nights in Dec 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Nice hotel

Very nice hotel for price. Staff very good. Great breakfast.
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

KHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the hotel feel like home

this is my second stay in this hotel,and i feel like home,all the staff are friendly and helpful, from the general manager mr wijaya,mr verry cafe asst manager and the manager they are all nice and friendly people,i have no doubt of recommending any one who are going to tanjong pinang to stay in this hotel.
Stayed 4 nights in Dec 2017
Verified review

6/10 Okay

Satori

Liked: Staff & service

Weird Shower, smelly toilet

The hotel was nice enough to let me check in early. The check in was supposed to be at 2PM but I arrived at almost 11 AM. So they were nice enough to have my welcome drink and get the room ready for me. When I checked in the moment I tried to put my toiletries I noticed the smell of the toilet. It was really awful. I called the house keeping to do something about it. They bleached the toilet and the surrounding area. But the smell came back 20 minutes later. I just didn't bother with it. I just let the washroom door remained closed. The one thing that they forgot to mention was the free shuttle to the airport and ferry terminal. So I ended up spending CAD 20. The gym equipment is old so I ended up using my luggage to do my bench press and shoulder press as well as doing my lunge. The room is huge enough to let me work out. It is far from the beach but it is in a location where its close to stores and restaurant which I prefer since it is a get away not doing a lot two days break from running around like mania. I however would not want to go back to the hotel, unless its an improvement in the gym. It's not a recommendation for people who wanna explore Bintan Island. It is just a place to do a quick stop and recharge.
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and big room

It was great but can get quite noisy when someone talks while walking past the room, am very satisfied for the price paid. There is a shop right in front of the hotel selling many things at just 10k rupiah each
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Arun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in reasonable cost

Located in city so easy to go around and shop. Hotel staff was very friendly and cooperative. Rooms were clean and well maintained. Almost all the facilities are available in the hotel itself.
Stayed 1 night in Jul 2017
Verified review

6/10 Okay

Yu n Angel

Liked: Staff & service

close to city

Hotel staff are really good in service. overall ..hotel is consider to upgrade their facility.
Stayed 2 nights in Jul 2017