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Hotel Chams

4.0 star property
Hotel in Tetouan with a full-service spa and free breakfast

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Photo gallery for Hotel Chams

Exterior
Outdoor pool
View from room
Lobby sitting area
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Bar
  • Spa
  • Pool
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite

Suite | Living area | Flat-screen TV

Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

View from room

Double Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, free cribs/infant beds

Standard Single Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
Av, Abdelkhalek Torres, Tetouan, 93040

What's nearby

  • Saniat Rmel - 2 min drive - 1.2 miles
  • Tétouan Kasbah - 5 min drive - 2.3 miles
  • Mohammed V Avenue - 5 min drive - 2.5 miles
  • Tetuan Palace - 5 min drive - 2.5 miles
  • Medina of Tétouan - 8 min drive - 2.0 miles

Getting around

  • Tangier (TNG-Ibn Batouta) - 70 min drive

Restaurants

  • ‪Al Arzzak Cafe - ‬16 min walk
  • ‪Venezia Ice - ‬3 min drive
  • ‪Restaurant La Dorada - ‬16 min walk
  • ‪Cafe Mawaaid - ‬3 min drive
  • ‪Restaurant Station Al Matar - ‬6 min walk

About this property

Hotel Chams

Upscale hotel
You can look forward to a free breakfast buffet, an airport shuttle, and a poolside bar at Hotel Chams. Take some time to relax at the onsite spa. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a TV in the lobby
  • Tour/ticket assistance, an elevator, and free newspapers
Room features
All 75 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and separate sitting areas.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and bidets
  • Flat-screen TVs with premium channels
  • Separate sitting areas, daily housekeeping, and phones

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free weekday newspapers
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 150 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 500 per person
  • Rollaway bed fee: MAD 150 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10 AM to 6 PM

Property is also known as

Hotel Chams Tetouan
Hotel Chams
Chams Tetouan
Hotel Chams Hotel
Hotel Chams Tetouan
Hotel Chams Hotel Tetouan

Frequently asked questions

Does Hotel Chams have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10 AM–6 PM.

Is Hotel Chams pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Chams?

Self parking is free at this property.

What time is check-in at Hotel Chams?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Chams?

Check-out is at noon.

Does Hotel Chams provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 500 per person applies.

Where is Hotel Chams located?

Situated in Tetouan, this spa hotel is 1 mi (1.6 km) from Saniat Rmel and within 3 mi (5 km) of Saidi Mosque and Ethnographic Museum. Artisanal School and Grande Mosquée are also within 3 mi (5 km).

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Hotel Chams Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 17 reviews
Rating 8 - Good. 9 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 3 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

emmet

Liked: Staff & service
Very helpful and friendly man at reception. Fast check in and check out. Hotel is very convenient for small airport nearby. Relaxed place, breakfast ok if very repetitive. Wifi good, shower good, nice balcony area, comfortable bed. Swimming pool seems to be more decorative than useable, i might not be correct here. Room a bit jaded and tired, light switches and furniture needs some attention.
Stayed 3 nights in Sep 2024

4/10 Poor

christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Le tarif est élevé pour un hotel de cette qualité. Petite chambre, la propreté laisse à désirer. Aucune insonorisation.
Stayed 1 night in Aug 2024

8/10 Good

Lamzaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Morgane

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

!!

Hôtel bien situé avec des restaurants autour.. petit déj varié, personnel serviable.. seule bémol l'hygiène de la chambre poil cheveux odeur de WC a notre arrivée.
Stayed 3 nights in Mar 2023

6/10 Okay

Josee

Liked: Staff & service
Disliked: Property conditions & facilities
First, the staff was amazing and very very friendly. If you needed help, they were extremely quick in responding. That was the best part of the stay. The bfast was ok tasting. As for the rest, the hotel and especially the rooms needs an upgrade. There wasn’t one piece of furniture in the room that wasn’t visibly distressed.
Stayed 2 nights in Jun 2022

10/10 Excellent

Abdellatif Guelzim et Hakima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is simply the best in Tetouan. The ammenities and services are second to none and the staff is just amazing. I highly recommend Mr. Jamal at the front desk. He is very polite, professional, and very knowledgeable. He definitely knows the true meaning of customer service and he goes above and beyond to make sure his clients are satisfied. Great job guys, keep up the great work!
Stayed 3 nights in Oct 2021

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable, propreté et personnel au petit soin J’hésiterais pas a y revenir une prochaine fois
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très correct et conforme à la description. Rien à signaler de particulier concernant cet hôtel
Stayed 4 nights in Nov 2018

4/10 Poor

Isabelle, Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bof

Stayed 2 nights in Jun 2018

8/10 Good

Elisabet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Leila

Disliked: Property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

susan, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

This review was submitted before 2018 and has not been verified.

6/10 Okay

matiti, RomaItalia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

hotel comodo pero mal administrado.

Todo complicado en el hotel: falta de profesionalismo y de personal capacitado. recepcion : no tienen tu reserva expedia y te la piden constantemente, como si no le hubieran apuntado El personal no entiende bien ni espanol, ni francés ni inglés. Poe ejemplo, pedimos 3 cervezas en room service y nos trajeron...2 toallas para el cuarto de banho. la ley seca, no es problema : lo sabemos, forma parte de la cultura local y es normal. pero que el personal no entienda los idiomas no lo es. Llamada Wake Up . se equivocaron ambos dias de una hora. Personal mal o no capacitado, nada eficaz, lento, que no parece profesional. Olores horrorosos a pescadoque parecen venir de una fàbrica de conservas de sardina, o secadora de pescado, o incineraciòn de deshechos de las mismas. Muy desagradable. Prestaciones MUY MEDIOCRES para el precio, nada barato. No recomendarìa ese hotel. gracias por tomar nota.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Hotel propre et accueillant !

De passage à tetouan, bon hôtel dans l'ensemble. Quelques points à améliorer: Éclairage un peut léger . Salle de bain sombre et peut pratique.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está bastante bien. Relativamente nuevo, habitaciones no muy grandes pero correctas. Este y el de al lado son los mejores de Tetuan.